<p><strong>Key Responsibilities</strong></p><ul><li>Develop and maintain enterprise-grade applications using C#/.NET, Java, or similar modern languages.</li><li>Design and implement microservices architecture and API-first solutions (REST, GraphQL).</li><li>Collaborate with cross-functional teams to gather requirements and translate them into robust software solutions.</li><li>Ensure application performance, security, and scalability across distributed environments.</li><li>Integrate CI/CD pipelines and automated testing for efficient deployments.</li><li>Optimize cloud deployments for cost and performance using Azure, AWS, or GCP.</li><li>Maintain clean, testable code following SOLID principles and best practices</li></ul><p><br></p>
<p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and own ETL/ELT pipelines—both batch and real‑time—using best-in-class tools and frameworks.</li><li>Architect and maintain scalable data platforms: data lakes, warehouses, and modern lakehouses.</li><li>Drive adoption of event-driven systems, ensuring schema evolution, idempotency, and end-to-end pipeline reliability.</li><li>Leverage AI-powered tooling and automation to optimize operations and reduce manual overhead.</li><li>Implement robust DataOps practices, including CI/CD, version control (Git), testing, and observability.</li><li>Collaborate with platform and AI teams to build AI‑ready, trustworthy data systems with lineage, governance, and cost-awareness.</li><li>Monitor and optimize performance and cost across cloud services</li></ul><p><br></p><p><br></p>
<p><strong>Key Responsibilities</strong></p><ul><li>Design, configure, and maintain telecommunications systems, including VoIP, PBX, and unified communications platforms.</li><li>Install and support network infrastructure for voice and data transmission.</li><li>Monitor system performance and implement upgrades to improve reliability and efficiency.</li><li>Troubleshoot and resolve hardware, software, and connectivity issues.</li><li>Collaborate with IT teams to integrate telecommunications systems with existing networks.</li><li>Ensure compliance with industry standards, security protocols, and regulatory requirements.</li><li>Prepare documentation for system configurations, processes, and maintenance procedures.</li><li>Provide technical support and training to end-users as needed.</li></ul><p><br></p>
<p><strong>Key Responsibilities</strong></p><ul><li>Develop and maintain enterprise-grade applications using .NET 8+ and C#.</li><li>Build microservices and API-first architectures with REST and GraphQL.</li><li>Implement event-driven systems using Azure Service Bus or Kafka.</li><li>Ensure application performance, security, and scalability across distributed environments.</li><li>Collaborate with DevOps teams to integrate CI/CD pipelines and automated testing.</li><li>Optimize cloud deployments for cost and performance using Azure or AWS.</li><li>Maintain clean, testable code following SOLID principles and domain-driven design</li></ul><p><br></p>
<p><strong>Summary</strong></p><p>We are seeking a <strong>Monitoring and Incident Response Team Member (MIRT)</strong> to support a 24/7/365 operation monitoring network and infrastructure performance and managing incident communications. This role serves as the primary escalation point for service outages or degradations and works closely with government management to coordinate troubleshooting and stakeholder communications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle Tier 1/2 Service Desk escalations via tickets, phone, or Teams.</li><li>Follow up on outstanding requests and ensure timely resolution.</li><li>Monitor network and services continuously and respond to incidents.</li><li>Coordinate troubleshooting efforts with Network Managers, Engineers, and Service Providers.</li><li>Manage conference bridges for incident resolution and provide after-action reports.</li><li>Close tickets upon resolution and ensure proper documentation.</li><li>Develop and maintain SOPs and other operational documentation.</li><li>Support network devices and assist with incident management processes.</li></ul>
