<p>Our client is looking for an Operations Manager to lead customer service and trade execution activities for a manufacturing-focused operation. This role is responsible for strengthening daily processes, guiding a distributed operations team, and ensuring smooth coordination across logistics, inventory, and vendor payment workflows. The ideal candidate brings strong operational leadership, a continuous improvement mindset, and the ability to build productive partnerships with commercial teams, suppliers, and service providers.</p><p><br></p><p>This position offers a salary of $130,000-$140,000 + health, vision, dental, 401K + match, PTO and much more.</p><p><br></p><p>Responsibilities:</p><p>• Lead and support the U.S. operations team, providing direction, coaching, and oversight across day-to-day trade execution activities.</p><p>• Refine operational workflows by introducing more efficient, standardized, and automated approaches to documentation and transaction processing.</p><p>• Foster a service-oriented team culture that strengthens collaboration with sales partners, customers, and suppliers.</p><p>• Guide staff in coordinating with warehouses, stevedores, trucking companies, and other logistics partners to keep shipments and related activities on track.</p><p>• Review monthly warehouse reporting, monitor aging inventory, and reconcile stock data against system records to maintain accurate visibility.</p><p>• Address delays or issues involving payments for steel purchases, freight, and third-party services, while partnering with finance to confirm invoice approvals align with agreed commercial terms.</p><p>• Work with internal technology teams to enhance operational systems and improve overall process effectiveness.</p><p>• Partner closely with regional leadership and cross-functional teams to align operations with broader business priorities.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>

• Experience leading operations, customer service, or trade execution teams within a manufacturing, supply chain, or industrial environment.<br>• Strong knowledge of ERP platforms and operational transaction management, including order entry and related documentation.<br>• Familiarity with systems such as Navision and the ability to support process improvements through technology.<br>• Understanding of inventory controls, warehouse reporting, and reconciliation of stock records.<br>• Working knowledge of shipping documents, packing slips, and logistics coordination requirements.<br>• Proven ability to develop teams, improve procedures, and drive consistent service performance.<br>• Strong communication and problem-solving skills with the ability to collaborate across operations, finance, IT, and commercial functions.

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