<p>We are looking for a dependable Customer Service Representative to focus on outbound calling and appointment scheduling in Henrico, Virginia. This contract to hire opportunity is well suited for someone who enjoys structured, process-driven work and takes pride in completing tasks accurately and consistently. </p><p><br></p><p>Responsibilities:</p><p>• Place large volume of outbound calls daily to schedule appointments.</p><p>• Carry out daily tasks by following established procedures with close attention to accuracy, consistency, and detail.</p><p>• Use Microsoft Office applications to enter information, update records, and prepare basic administrative documents.</p><p>• Coordinate schedules and manage calendar-related activities to support operational and delivery needs.</p><p>• Maintain organized documentation and ensure customer and administrative information is recorded correctly.</p><p>• Support recurring administrative workflows that require the same sequence of steps to be completed each day.</p><p>• Adapt to shifting call activity and help maintain smooth service levels as the position develops.</p><p>• Work collaboratively with internal teams to support scheduling needs, including coverage aligned with delivery time requirements.</p>

• Basic proficiency with Microsoft Office, including standard data entry and document management tasks.<br>• Prior experience in customer service, administrative support, or another process-focused office role.<br>• Ability to follow defined procedures consistently and complete repetitive tasks with a high level of accuracy.<br>• Comfortable answering inbound calls and communicating clearly with customers and team members.<br>• Experience with scheduling, calendar coordination, or related administrative responsibilities.<br>• Strong organizational skills and the ability to manage routine assignments in a structured environment.<br>• Dependable work habits and flexibility to support schedule options during Monday through Friday operations.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>