3 results for Desktop Support Technician in Hanover, PA

Help Desk/Desktop Support Analyst

Emigsville, PA
onsite
Permanent
80000 - 120000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes. Responsibilities: • Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability. • Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications. • Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting. • Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs. • Oversee system administration for Infor and Syteline, including finite supply chain and user support. • Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements. • Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes. • Administer Rhythm eComm systems, including credit card integration for Syteline. • Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
2026-03-12T00:00:00Z

Application Support Engineer

Glen Rock, PA
onsite
Permanent
100000 - 105000 USD / Yearly
We are looking for an experienced Application Support Engineer to oversee and execute technical projects, ensuring efficient operations and seamless application functionality. This role requires a proactive individual with strong organizational and problem-solving skills, capable of managing various tasks, including project planning and vendor coordination. The position is based in Glen Rock, Pennsylvania. Responsibilities: • Develop, manage, and execute small to mid-size capital projects from inception to completion. • Create detailed user and functional specifications, project plans, and scopes of work to guide project execution. • Prepare comprehensive requests for quotes and other necessary documentation to support procurement processes. • Identify and evaluate potential manufacturers, suppliers, integrators, and contractors to ensure optimal project outcomes. • Conduct thorough reviews of competitive bids to select the most suitable vendors for project needs. • Collaborate with stakeholders to ensure project alignment with organizational goals and requirements. • Ensure compliance with industry standards and regulations throughout the project lifecycle. • Utilize AutoCAD and Autodesk tools to design and refine technical solutions. • Monitor project timelines and budgets, addressing any issues promptly to ensure successful delivery. • Provide technical support and troubleshooting for applications to maintain operational efficiency.
2026-03-13T00:00:00Z

Deployment Technician

Towson, MD
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in Towson, Maryland, for a long-term contract position. In this role, you will play a vital part in ensuring the smooth deployment and setup of laptops while adhering to established procedures. This opportunity is ideal for professionals with a background in desktop support who excel in both hardware and software troubleshooting. Responsibilities: • Prepare and configure 15-20 laptops daily, ensuring each device meets company standards. • Follow detailed standard operating procedures (SOPs) to complete deployment tasks effectively. • Perform basic troubleshooting to resolve hardware-related issues during the setup process. • Identify and address common software problems to ensure seamless functionality. • Utilize deployment tools to streamline the imaging and installation process. • Maintain accurate records of completed deployments and report progress to supervisors. • Collaborate with team members to ensure timely completion of deployment projects. • Provide technical assistance and support as needed during the rollout process. • Inspect and test devices to confirm proper operation before delivery. • Adhere to deadlines and prioritize tasks to meet project goals.
2026-03-12T00:00:00Z