We are looking for a dedicated Collections Specialist to join our team in Greenville, South Carolina. In this position, you will play a crucial role in managing and improving collection processes while ensuring the accuracy of billing and credit-related activities. This is an excellent opportunity to leverage your expertise in both commercial and consumer collections to contribute to the company’s financial success.<br><br>Responsibilities:<br>• Manage and oversee the collection of outstanding accounts for both commercial and consumer clients.<br>• Analyze and resolve discrepancies in billing and payment processes to ensure accuracy.<br>• Maintain detailed records of collection efforts and payment histories.<br>• Communicate effectively with customers to negotiate payment arrangements and resolve issues.<br>• Collaborate with internal teams to streamline credit and collection processes.<br>• Monitor and report on collection performance metrics to identify areas for improvement.<br>• Ensure compliance with company policies and industry regulations during collection activities.<br>• Provide recommendations for credit adjustments and write-offs based on account evaluations.<br>• Assist in developing strategies to minimize outstanding debts and improve cash flow.<br>• Respond promptly to inquiries regarding account balances and payment terms.

• Minimum of 1 year of experience in commercial and consumer collections.<br>• Strong knowledge of credit and collection processes and practices.<br>• Proficiency in managing billing and payment discrepancies.<br>• Excellent communication and negotiation skills.<br>• Ability to work collaboratively with cross-functional teams.<br>• Familiarity with relevant compliance standards and regulations.<br>• Detail-oriented with strong organizational skills.<br>• Problem-solving abilities to address complex account issues effectively.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>