<p>Robert Half is looking for a dedicated Customer Service Specialist to join our team in Lexington-Fayette, Kentucky. In this role, you will assist clients with reservations, modifications, and lodging needs while maintaining the highest level of service. This is a long-term contract position, offering the opportunity to build lasting relationships within the hospitality industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries and assist with booking and modifying reservations.</p><p>• Collaborate with hotels to resolve lodging issues and ensure client satisfaction.</p><p>• Interpret and apply client policies to manage reservations effectively.</p><p>• Communicate with customers and hotel representatives to address concerns in a courteous manner.</p><p>• Utilize customer service software to efficiently manage inquiries and updates.</p><p>• Maintain accurate records of interactions and transactions for reporting purposes.</p><p>• Provide solutions to accommodate guest needs while adhering to company guidelines.</p><p>• Assist in resolving escalated issues to ensure customer satisfaction.</p><p>• Stay updated on hospitality industry trends to deliver exceptional service.</p><p>• Work closely with team members to improve processes and enhance customer experiences.</p>
<p>Robert Half is looking for a dedicated Customer Success Specialist to join a team in Lexington-Fayette, Kentucky. This is a Contract to permanent opportunity, offering a dynamic work environment with potential for long-term placement and detail-oriented licensing. The role involves delivering exceptional customer service while managing inbound calls and supporting clients with property and casualty policy needs. Licensing in KY is required for this role. Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Handle approximately 30 customer calls daily, addressing inquiries related to property and casualty policies.</p><p>• Identify potential sales opportunities during client interactions and transfer leads to the sales team.</p><p>• Review and interpret policy notes to provide accurate information to customers.</p><p>• Assist clients with claims by collecting basic information and transferring them to the appropriate department.</p><p>• Maintain a calm and detail-oriented demeanor during all customer interactions.</p><p>• Work a rotating four-day workweek, ensuring consistent hours and pay.</p><p>• Collaborate with internal teams to ensure seamless client service.</p><p>• Perform accurate data entry and documentation for all customer interactions.</p><p>• Adhere to company standards for customer service excellence and compliance.</p><p>• Continuously seek opportunities to enhance the customer experience.</p>
<p>Robert Half is looking for a detail-oriented Office Assistant/Clerk to join our team on a contract basis in Lexington-Fayette, Kentucky. In this role, you will provide essential administrative support, ensuring the smooth operation of daily office activities. The ideal candidate will bring excellent organizational skills and a strong attention to detail to handle various clerical responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Manage multi-line phone systems, ensuring calls are answered and routed promptly.</p><p>• Deliver outstanding customer service by addressing inquiries and providing accurate information.</p><p>• Perform accurate data entry tasks, maintaining records and databases as required.</p><p>• Compose and respond to email correspondence in a thorough and timely manner.</p><p>• Maintain and organize physical and digital files for easy access and retrieval.</p><p>• Schedule appointments and coordinate calendars to support efficient workflow.</p><p>• Utilize Microsoft Excel, Outlook, and Word to create and manage documents and communications.</p><p>• Collaborate with team members to ensure seamless office operations and address any challenges.</p><p>• Assist with general administrative tasks, contributing to the overall functionality of the office.</p>
We are looking for an experienced and client-focused Chief Financial Officer (CFO) to lead accounting advisory services and provide strategic financial guidance to small and mid-sized organizations. This role involves working directly with clients to deliver tailored financial solutions, including forecasting, budgeting, cash flow management, and operational decision-making support. The ideal candidate will have a strong background in building financial models and a proven ability to navigate diverse industries, such as construction or healthcare.<br><br>Responsibilities:<br>• Provide fractional CFO services, including financial forecasting, budgeting, and cash flow management tailored to client needs.<br>• Develop and implement financial models to support strategic decision-making processes.<br>• Guide clients on operational strategies and help them achieve their business objectives.<br>• Manage relationships with multiple clients, supporting their financial planning and reporting requirements.<br>• Utilize expertise in KPI reporting to deliver actionable insights for performance improvement.<br>• Collaborate with clients in industries such as construction or healthcare to address specific financial challenges.<br>• Ensure seamless integration of financial systems and processes across diverse platforms.<br>• Occasionally visit client locations while maintaining a flexible remote or hybrid work schedule.<br>• Deliver high-level corporate strategy recommendations to drive growth and sustainability for client businesses.<br>• Report directly to senior leadership, providing updates on client progress and advisory services.
<p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>We are looking for an experienced Senior Financial Analyst to join our client's team in Lexington, Kentucky. This role will focus on analyzing financial data, driving strategic decisions, and improving business processes to support organizational growth. The ideal candidate will thrive in a dynamic environment, possess exceptional analytical skills, and demonstrate a proactive approach to problem-solving and decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a key representative of the finance team on cross-functional projects related to global product development.</p><p>• Build and evaluate detailed business case models to guide investment decisions and provide insights to core project teams and executive leadership.</p><p>• Conduct in-depth analyses to monitor and interpret key performance indicators tied to brand sales and profitability.</p><p>• Collaborate with brand leadership to model and assess the impact of national promotional events across multiple brands.</p><p>• Identify and analyze business trends, market segments, and customer profiles to support strategic planning efforts.</p><p>• Proactively develop initiatives aimed at cost reduction, profit enhancement, and operational efficiency improvement.</p><p>• Generate and distribute ad hoc reports to cross-functional teams and leadership to support decision-making and evaluate opportunities.</p><p>• Enhance standard reporting processes to streamline information delivery and improve organizational insights.</p>
