<p>Robert Half Lexington is looking for a dedicated Customer Success Specialist to join a team in Lexington-Fayette, Kentucky. This is a Contract to permanent opportunity, offering a dynamic work environment with potential for long-term placement and detail-oriented licensing. The role involves delivering exceptional customer service while managing inbound calls and supporting clients with property and casualty policy needs. Licensing in KY is required for this role. Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Handle approximately 30 customer calls daily, addressing inquiries related to property and casualty policies.</p><p>• Identify potential sales opportunities during client interactions and transfer leads to the sales team.</p><p>• Review and interpret policy notes to provide accurate information to customers.</p><p>• Assist clients with claims by collecting basic information and transferring them to the appropriate department.</p><p>• Maintain a calm and detail-oriented demeanor during all customer interactions.</p><p>• Work a rotating four-day workweek, ensuring consistent hours and pay.</p><p>• Collaborate with internal teams to ensure seamless client service.</p><p>• Perform accurate data entry and documentation for all customer interactions.</p><p>• Adhere to company standards for customer service excellence and compliance.</p><p>• Continuously seek opportunities to enhance the customer experience.</p>
We are looking for a detail-oriented Cash Application Specialist to join our team in Lexington, Kentucky. This contract position offers an excellent opportunity for individuals with experience in accounts receivable and a solid understanding of accounting procedures. The role requires accuracy, efficiency, and a proactive approach to managing customer payments and resolving related issues.<br><br>Responsibilities:<br>• Process customer invoices in a timely and accurate manner.<br>• Ensure proper application of cash receipts to corresponding accounts.<br>• Handle online invoicing for designated customers and maintain accurate records.<br>• Recommend improvements to invoicing and payment application processes.<br>• Perform detailed account research and analysis to address discrepancies.<br>• Collaborate with customers to resolve outstanding payment issues.<br>• Utilize accounting software to manage accounts receivable tasks effectively.<br>• Maintain organized and up-to-date records of financial transactions.<br>• Support team members with general accounting duties as needed.
<p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>Are you ready for your next promotion? Don't miss out on this opportunity to join an excellent company.</p><p><br></p><p>Assistant Controller Opportunity | Finance Leadership Role</p><p>Our client is seeking an experienced Assistant Controller to support financial operations, reporting, and strategic initiatives across multiple entities.</p><p>Key Responsibilities:</p><ul><li>Prepare accurate internal financial statements in line with GAAP.</li><li>Lead monthly close: journal entries, reconciliations, and reporting.</li><li>Manage daily cash needs and support strategic financial decisions.</li><li>Oversee AP/AR and implement escalation procedures for collections.</li><li>Maintain and report Work-in-Progress (WIP) schedules monthly.</li><li>Support year-end close process.</li><li>Strengthen internal controls.</li><li>Support audits and ensure compliance with tax regulations.</li><li>Collaborate with tax specialists on sales and property tax filings.</li><li>Partner with project teams to improve financial processes.</li><li>Conduct performance reviews and monthly team check-ins.</li><li>Take on additional projects as needed.</li></ul><p><br></p>
<p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>Our client is looking for a highly experienced Tax Manager to join their team in Central Kentucky. This role is ideal for a Certified Public Accountant with extensive expertise in tax planning and compliance for high-net-worth individuals, trusts, estates, and complex investment structures. The right candidate will thrive in a collaborative environment and possess exceptional communication and client service skills.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement tailored tax planning strategies for high-net-worth individuals, trusts, estates, and complex investment portfolios.</p><p>• Prepare and review corporate and personal tax returns, ensuring accuracy and compliance with regulations.</p><p>• Collaborate closely with financial advisors and attorneys to deliver comprehensive client solutions.</p><p>• Conduct annual income tax provisions and maintain detailed documentation for audits and reviews.</p><p>• Identify and pursue business development opportunities, leveraging a strong referral network or existing book of business.</p><p>• Provide expert guidance on estate tax planning and estate tax return preparation.</p><p>• Utilize advanced tax software tools, such as CCH ProSystem fx, to streamline tax processes and enhance service delivery.</p><p>• Stay updated on changes in tax laws and regulations to provide proactive advice to clients.</p><p>• Build and nurture long-term relationships with clients by offering exceptional service and strategic financial insights.</p>
