<p>Robert Half Lexington is looking for a dedicated Customer Success Specialist to join a team in Lexington-Fayette, Kentucky. This is a Contract to permanent opportunity, offering a dynamic work environment with potential for long-term placement and detail-oriented licensing. The role involves delivering exceptional customer service while managing inbound calls and supporting clients with property and casualty policy needs. Licensing in KY is required for this role. Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Handle approximately 30 customer calls daily, addressing inquiries related to property and casualty policies.</p><p>• Identify potential sales opportunities during client interactions and transfer leads to the sales team.</p><p>• Review and interpret policy notes to provide accurate information to customers.</p><p>• Assist clients with claims by collecting basic information and transferring them to the appropriate department.</p><p>• Maintain a calm and detail-oriented demeanor during all customer interactions.</p><p>• Work a rotating four-day workweek, ensuring consistent hours and pay.</p><p>• Collaborate with internal teams to ensure seamless client service.</p><p>• Perform accurate data entry and documentation for all customer interactions.</p><p>• Adhere to company standards for customer service excellence and compliance.</p><p>• Continuously seek opportunities to enhance the customer experience.</p>
<p>Robert Half Lexington is looking for an organized and friendly Receptionist to join a team on a contract basis in Lexington-Fayette, Kentucky. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient handling of inquiries. This position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys providing exceptional customer service. Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring they feel welcomed and directed to the appropriate location or contact.</p><p>• Operate a multi-line phone system, managing inbound calls and transferring them efficiently.</p><p>• Handle daily mail tasks, including sorting, distributing, and outgoing mail preparation.</p><p>• Maintain an organized and detail-oriented reception area that reflects the company’s values.</p><p>• Assist with administrative tasks as needed to support office operations.</p><p>• Provide accurate information to callers and visitors regarding company services and inquiries.</p><p>• Coordinate with other departments to ensure seamless communication and support.</p><p>• Manage switchboard operations for phones with 1 to 10 lines.</p><p>• Respond promptly and courteously to all inquiries, ensuring client satisfaction.</p>
<p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>Are you ready for your next promotion? Don't miss out on this opportunity to join an excellent company.</p><p><br></p><p>Assistant Controller Opportunity | Finance Leadership Role</p><p>Our client is seeking an experienced Assistant Controller to support financial operations, reporting, and strategic initiatives across multiple entities.</p><p>Key Responsibilities:</p><ul><li>Prepare accurate internal financial statements in line with GAAP.</li><li>Lead monthly close: journal entries, reconciliations, and reporting.</li><li>Manage daily cash needs and support strategic financial decisions.</li><li>Oversee AP/AR and implement escalation procedures for collections.</li><li>Maintain and report Work-in-Progress (WIP) schedules monthly.</li><li>Support year-end close process.</li><li>Strengthen internal controls.</li><li>Support audits and ensure compliance with tax regulations.</li><li>Collaborate with tax specialists on sales and property tax filings.</li><li>Partner with project teams to improve financial processes.</li><li>Conduct performance reviews and monthly team check-ins.</li><li>Take on additional projects as needed.</li></ul><p><br></p>
<p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>Our client is looking for a highly experienced Tax Manager to join their team in Central Kentucky. This role is ideal for a Certified Public Accountant with extensive expertise in tax planning and compliance for high-net-worth individuals, trusts, estates, and complex investment structures. The right candidate will thrive in a collaborative environment and possess exceptional communication and client service skills.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement tailored tax planning strategies for high-net-worth individuals, trusts, estates, and complex investment portfolios.</p><p>• Prepare and review corporate and personal tax returns, ensuring accuracy and compliance with regulations.</p><p>• Collaborate closely with financial advisors and attorneys to deliver comprehensive client solutions.</p><p>• Conduct annual income tax provisions and maintain detailed documentation for audits and reviews.</p><p>• Identify and pursue business development opportunities, leveraging a strong referral network or existing book of business.</p><p>• Provide expert guidance on estate tax planning and estate tax return preparation.</p><p>• Utilize advanced tax software tools, such as CCH ProSystem fx, to streamline tax processes and enhance service delivery.</p><p>• Stay updated on changes in tax laws and regulations to provide proactive advice to clients.</p><p>• Build and nurture long-term relationships with clients by offering exceptional service and strategic financial insights.</p>
