<p>We’re a dynamic technology services provider supporting construction and SAP sectors. At [CompanyName], we value collaboration, professional growth, and a positive work environment.</p><p> <strong>Position Summary:</strong> You will serve as the first point of contact for end-user technical issues (hardware, software, network). You’ll troubleshoot incidents, escalate as needed, and help maintain high customer satisfaction.</p><p> <strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1/2 help desk support via phone, email, and in-person</li><li>Diagnose and resolve issues with PCs, laptops, mobile devices, printers</li><li>Assist with software installs, updates, and patches</li><li>Escalate unresolved issues to senior engineers</li><li>Document ticket resolution in the help-desk system</li></ul><p><br></p>

<p><strong>Qualifications:</strong></p><ul><li>1-3 years of IT support experience</li><li>Familiarity with Windows OS, MS Office 365, basic networking</li><li>Excellent customer service and communication skills</li><li>Ability to work on-site some days and remotely others</li></ul><p> <strong>What We Offer:</strong></p><ul><li>Competitive salary + bonus eligibility</li><li>Hybrid work model</li><li>Paid training and certification support</li><li>Health, dental, vision benefits</li><li>Friendly team culture with mentorship</li></ul>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>