We are looking for a detail-oriented and friendly Receptionist to join our team in Northville, Michigan. In this long-term contract position, you will serve as the first point of contact for clients, ensuring a welcoming and organized office environment. This role offers an excellent opportunity to showcase your communication and multitasking skills in a dynamic setting.<br><br>Responsibilities:<br>• Welcome and assist clients upon arrival, ensuring a positive and detail-oriented experience.<br>• Manage a multi-line phone system, directing calls efficiently and providing accurate information.<br>• Handle inbound calls, addressing inquiries and routing them to the appropriate departments.<br>• Maintain and organize the front desk area to uphold a tidy and presentable workspace.<br>• Support administrative tasks, including scheduling and document preparation.<br>• Operate a switchboard system with up to ten phone lines, ensuring seamless communication.<br>• Collaborate with team members to assist in tax preparation processes.<br>• Ensure timely and accurate communication within the office to support daily operations.
We are looking for a detail-oriented Administrative Assistant to join our team in Ann Arbor, Michigan. The selected candidate will play a key role in supporting organizational operations and ensuring seamless communication across departments. The ideal candidate will bring strong administrative skills, excellent organizational capabilities, and proficiency in tools like Excel, HubSpot, and Salesforce. Hours are M-F 9am - 5pm. Pay up to $22/hr. This role is mainly remote. <br><br>Responsibilities:<br>• Monitor and manage the Education & Credentialing inbox, ensuring timely responses and appropriate routing of inquiries.<br>• Address frequently asked questions using pre-approved templates and escalate urgent or member-impacting issues as needed.<br>• Oversee intake and tracking of education proposals, maintaining accurate records in spreadsheets and software systems.<br>• Prepare summary reports and documentation for leadership review, ensuring all decisions and rationale are clearly recorded.<br>• Coordinate logistics for session development, including faculty agreements, communications, and preparation of materials for marketing.<br>• Track milestones for session planning and maintain up-to-date records in cross-system trackers.<br>• Create and distribute voucher codes, monitoring their usage and ensuring compliance with organizational policies.<br>• Reconcile enrollments and revenue reports, flagging any discrepancies or missing data for follow-up.<br>• Schedule and manage faculty meetings, contracts, and deadlines, ensuring all logistics are handled efficiently.<br>• Maintain monthly budget trackers and provide regular updates to finance teams, highlighting variances or areas that need attention.<br><br>Skills:<br>• Must be intermediate in Excel, intermediate, Office programs, <br>• Experience with HubSpot/Salesforce is highly preferred
