<p>Our company is seeking a talented Medical Accounts Receivable Specialist to join our team in a fully remote capacity. The ideal candidate is detail-oriented, proactive, and experienced in healthcare accounts receivable processes, with strong problem-solving and communication skills.</p><p><br></p><p><strong><em>Please note: Candidates must reside in the United States but may not live in California, New York, Washington, or Colorado.</em></strong></p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm EST</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Examine denied and unpaid medical claims to determine and document reasons for discrepancies.</li><li>Communicate directly with payers to follow up on outstanding claims, submit technical and clinical appeals, resolve payment variances, and secure timely and accurate reimbursement.</li><li>Identify root causes for underpayments, denials, and payment delays and collaborate with management to address trends in accounts receivable.</li><li>Maintain current knowledge of federal/state regulations and payer-specific requirements; act in compliance with all applicable rules.</li><li>Document all account activities accurately in the client’s host or tracking system, including contact details and essential claim information.</li><li>Proactively recommend process improvements and communicate claim and payment trends to management.</li><li>Employ critical thinking and strong problem-solving skills to resolve outstanding account balances while meeting productivity and quality standards.</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join our team in Lawrence, Indiana. In this Contract to permanent role, you will play a key part in ensuring smooth communication, order processing, and customer satisfaction. This position offers an excellent opportunity to work collaboratively across teams and directly assist customers.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to customer inquiries via phone and email with professionalism and efficiency.</p><p>• Process customer orders accurately and ensure timely tracking and delivery.</p><p>• Collaborate with internal teams to resolve customer issues and streamline workflows.</p><p>• Maintain detailed records of customer interactions and order statuses using relevant software.</p><p>• Utilize tools like Outlook and Teams to manage communications and scheduling effectively.</p><p>• Address inbound calls and emails promptly, providing clear and helpful information.</p><p>• Support data entry tasks to ensure the integrity of customer and order information.</p><p>• Coordinate with shipping providers to monitor and update delivery timelines.</p><p>• Assist in scheduling appointments and managing calendars for client services.</p><p>• Deliver exceptional service while adhering to business casual attire guidelines.</p>
<p>We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This contract-to-permanent position involves engaging with customers to address inquiries, resolve issues, and provide exceptional service. If you are passionate about delivering outstanding customer experiences and thrive in a call center environment, we encourage you to apply.</p><p><br></p><p><strong>The shift: Monday - Friday, 10am - 7pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Address customer concerns by opening trouble tickets and tracking the resolution process.</p><p>• Provide clear explanations of product options, associated fees, and services.</p><p>• Utilize customer service tools and systems efficiently to assist customers, ensuring timely and effective support.</p><p>• Follow established procedures to resolve routine issues, seeking guidance when necessary.</p><p>• Maintain performance standards by consistently achieving call center metrics and quality benchmarks.</p><p>• Encourage customers to use self-service platforms and tools for faster solutions.</p><p>• Inform customers about current promotions and upgraded products to enhance their experience.</p><p>• Offer rate quotes and promote prepayment options to support customer needs.</p><p>• Perform additional duties as assigned to support the overall success of the team.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in providing exceptional support to customers by addressing inquiries, resolving issues, and promoting company products and services. The ideal candidate possesses strong communication skills and thrives in a fast-paced call center environment.</p><p><br></p><p><strong>***This shift is Monday - Friday, 2pm - 11pm EST***</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues efficiently.</p><p>• Provide clear and concise explanations of product options, pricing, and related charges.</p><p>• Navigate through customer service systems and tools to deliver timely and accurate assistance.</p><p>• Follow established procedures to resolve routine problems and seek guidance when necessary.</p><p>• Meet or exceed quality standards and call center performance metrics.</p><p>• Encourage customers to utilize self-service tools, including online platforms and applications.</p><p>• Inform customers about promotions and introduce new or upgraded products effectively.</p><p>• Offer rate quotes and promote prepayment options to customers.</p><p>• Handle additional tasks and responsibilities as assigned to support customer service operations.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join a company in Indianapolis, Indiana. In this role, you will provide exceptional support to customers by handling inquiries, managing schedules, and ensuring seamless communication. This position requires a proactive approach to problem-solving and strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and address customer inquiries with professionalism.</p><p>• Manage a multi-line phone system efficiently to ensure seamless communication.</p><p>• Schedule service appointments and coordinate job timelines effectively.</p><p>• Handle billing processes, including creating invoices and ensuring accuracy.</p><p>• Follow up on outstanding payments and assist with collections when necessary.</p><p>• Maintain organized records of customer interactions and service orders.</p><p>• Provide clear and accurate information regarding company services to customers.</p><p>• Collaborate with team members to address customer concerns and resolve issues.</p><p>• Uphold high standards of customer satisfaction by delivering excellent service.</p>
<p>Our team is seeking a dedicated Medical Front Office Specialist to provide best-in-class service to patients and visitors in a fast-paced healthcare environment. This is a vital role within the clinic, supporting both our providers and patients through exceptional customer service and efficient administrative operations.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 12:30p – 5:30p</p><p>Tuesday 8:00a – 5:30p</p><p>Wednesday 8:00a – 5:30p</p><p>Thursday 7:30a – 5:30p</p><p>Friday 7:30 – 4:30p</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors, creating a professional and welcoming atmosphere </li><li>Answer incoming calls, schedule appointments, and manage the provider’s calendar.</li><li>Register new patients, verify insurance, and maintain electronic medical records.</li><li>Collect co-pays and process payments accurately.</li><li>Provide timely and courteous responses to patient inquiries and resolve issues as needed.</li><li>Coordinate patient flow, ensuring timely check-in and check-out.</li><li>Ensure confidentiality and compliance with HIPAA and all applicable regulations.</li><li>Assist with other front office duties as assigned.</li></ul><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures.<br><br>Responsibilities:<br>• Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups.<br>• Utilize accounting software systems and CRM tools to track and update account statuses.<br>• Handle inbound calls related to billing inquiries and payment resolutions.<br>• Facilitate claim administration and resolve disputes effectively.<br>• Process and reconcile accounts receivable transactions with attention to detail.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Generate reports and analyze data to identify trends and improve collection strategies.<br>• Adapt to flexible work hours while maintaining productivity and meeting deadlines.<br>• Demonstrate proficiency in SAP and other relevant systems to support operational needs.<br>• Provide exceptional customer service while addressing account-related concerns.
<p>We are looking for an experienced LOA Specialist to manage and coordinate leave requests and accommodations for external clients. This role requires a proactive approach to administering leave processes, ensuring compliance with multi-state regulations, and maintaining effective communication with all stakeholders. The ideal candidate will contribute to a positive client experience through attention to detail, strong organizational skills, and superior customer service.</p><p><br></p><p>Responsibilities:</p><p>• Administer and oversee leave requests and accommodations for external clients, ensuring compliance with relevant regulations.</p><p>• Facilitate the leave administration process, including handling accommodations and coordinating with appropriate parties.</p><p>• Manage return-to-work procedures and ensure seamless transitions for employees.</p><p>• Utilize a web-based platform to monitor and manage leaves of absence across multiple states.</p><p>• Maintain clear and consistent communication with clients, supervisors, employees, and internal teams throughout the leave process.</p><p>• Provide guidance on documentation requirements and responsibilities for all involved parties.</p><p>• Collaborate with internal teams to address benefit-related inquiries and ensure accurate information is provided.</p><p>• Ensure compliance with multi-state regulatory requirements and company policies.</p><p>• Monitor and update records related to leave administration and benefit accommodations.</p><p>• Assist with COBRA administration and other benefit-related tasks as needed.</p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>Shift</strong>: Monday-Friday: 1p-9:30p</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>Join our team as a Medical Front Desk Specialist and play a crucial role in creating a welcoming, professional atmosphere for our patients. This highly interactive, customer-facing position supports both front and back office functions in a busy medical practice averaging 100 patients per day. The ideal candidate is committed to the long term, ready to learn new systems, and thrives in an environment where professionalism, warmth, and clear communication are essential.</p><p><br></p><p><strong>Hours (30 hours weekly): </strong></p><p>Monday: 7:15am - 7:15pm (90 min lunch)</p><p>Tuesday: 10am - 1pm</p><p>Wednesday & Thursday: 7:15am - 6:15pm (90 min lunch)</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet all patients with a warm, friendly, and professional presence</li><li>Manage patient scheduling and maintain organized front desk flow</li><li>Support the doctor during patient visits (calling out adjustments and note-taking)</li><li>Assist with back-office tasks as needed to ensure seamless clinic operations</li><li>Consistently deliver a high-quality patient experience with empathy and attention to detail</li></ul><p><br></p>
<p>We are looking for an organized and detail-oriented Receptionist to join our team in Indianapolis, Indiana. In this long-term contract role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support to ensure efficient front office operations. The role requires strong communication skills, attention to detail, and proficiency with Microsoft Word and Excel.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet visitors, answer and direct incoming phone calls in a professional manner.</li><li>Maintain the front desk area, keeping it neat and organized.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Assist with general administrative tasks, such as filing, copying, and scanning documents.</li><li>Prepare and edit correspondence, memos, and other documents using Microsoft Word.</li><li>Maintain and update spreadsheets for reports, logs, and contact lists using Microsoft Excel.</li><li>Handle mail distribution and courier services.</li><li>Support other team members with administrative tasks as needed.</li><li>Perform data entry and manage basic records.</li><li>Provide excellent customer and client service.</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in ensuring the smooth operation of the front desk and related administrative tasks. This is a part-time opportunity requiring 20-30 hours per week, offering a dynamic and engaging work environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors, ensuring a welcoming and detail oriented atmosphere.</p><p>• Manage incoming and outgoing mail, including sorting and organizing deliveries.</p><p>• Oversee the setup and cleanup of conference rooms to ensure readiness for meetings.</p><p>• Stock and maintain the break room with necessary supplies and refreshments.</p><p>• Handle phone calls efficiently using a multi-line switchboard system.</p><p>• Provide concierge services to support staff and guests as needed.</p><p>• Maintain cleanliness and organization of the front desk area.</p><p>• Assist with administrative tasks as assigned to support office operations.</p>
We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
We are looking for a dedicated Collections Specialist to join our team in Indianapolis, Indiana. In this role, you will play a key part in managing overdue accounts and ensuring compliance with federal and state regulations. Your work will focus on providing personalized solutions to borrowers while maintaining organizational standards and promoting financial wellness.<br><br>Responsibilities:<br>• Manage moderately overdue accounts, including auto loans, mortgages, credit cards, and student loans, to prevent charge-offs while adhering to relevant laws and company policies.<br>• Recommend effective loss mitigation strategies to resolve delinquencies and encourage consistent payments.<br>• Handle alerts and notifications related to impound cases, ensuring timely and accurate processing.<br>• Ensure proper issuance of right-to-cure notices and final demand letters prior to initiating foreclosure or repossession.<br>• Coordinate door-knock efforts to engage borrowers before accounts are charged off.<br>• Process cases involving deceased borrowers, including filing claims through Probate Finder.<br>• Perform skip-tracing activities to gather updated information about borrowers.<br>• Support lower-tier delinquency accounts as needed, contributing to overall team performance.
<p>We are seeking a Presentation Specialist for a 3-week contract supporting our client's sales team by creating high-impact presentations for top sales leaders. You will report directly to the Director of Marketing and work closely with a Brand Marketing Manager, ensuring all deliverables reflect the highest quality in design and storytelling.</p><p><br></p><p>Responsibilities:</p><ul><li>Design compelling, professional PowerPoint presentations aligned with sales objectives</li><li>Translate complex information and brand messaging into visually engaging slides</li><li>Collaborate with sales leaders, marketing leadership, and the brand team to understand project goals and requirements</li><li>Prioritize multiple requests and deliver within tight deadlines</li></ul><p><br></p>
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
<p>We are looking for a skilled Contract Administrator to join our team on a long-term contract basis. In this role, you will collaborate with supply chain partners, legal counsel, and other stakeholders to manage nondisclosure agreements and ensure the protection of proprietary information. This position requires strong negotiation skills and a deep understanding of legal and contractual requirements to support effective decision-making and protect organizational interests.</p><p><br></p><p>Responsibilities:</p><p>• Review and analyze nondisclosure agreement requests to ensure compliance with organizational policies and legal standards.</p><p>• Negotiate terms and conditions with suppliers and partners to safeguard proprietary information.</p><p>• Communicate effectively with supply chain teams, legal counsel, and other stakeholders to align on contract strategies.</p><p>• Develop and implement negotiation strategies to address complex contractual issues.</p><p>• Provide expert advice on legal and contractual matters to support supply chain operations.</p><p>• Manage the administration of contracts, including tracking, documentation, and repository updates.</p><p>• Ensure compliance with company policies, industry regulations, and customer specifications.</p><p>• Monitor and address any contractual discrepancies or conflicts to ensure smooth operations.</p><p>• Coordinate with stakeholders to facilitate the execution of purchase orders and agreements.</p><p>• Support the preparation of quotations and contractual provisions to meet business objectives.</p>
