We are looking for an experienced Systems Administrator to join our team in Fairview Park, Ohio. In this role, you will manage and maintain critical IT infrastructure, ensuring smooth operation and robust security of systems. If you have a strong background in Microsoft technologies and a passion for problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Install, configure, and manage Microsoft Server 2025 to ensure efficient and secure operations.<br>• Maintain detailed and accurate documentation for network, server, and computer systems.<br>• Address and resolve daily service calls to support business operations effectively.<br>• Provide on-call support for urgent technical issues as needed.<br>• Travel approximately 15% of the time to support remote systems and teams.<br>• Collaborate on various projects and tasks as assigned to enhance IT functionality and security.
<p>We are looking for a skilled Business Systems Analyst to enhance the efficiency and functionality of financial systems within our Salesforce platform. This role is crucial in ensuring seamless integration between finance operations and technology, while also providing training and support to end users. The successful candidate will bring expertise in financial workflows, hands-on Salesforce experience, and the ability to collaborate across departments.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the subject matter expert and administrator for Salesforce financial modules within the Salesforce platform.</p><p>• Create and maintain dashboards and tailored reports to support finance, membership, and leadership teams.</p><p>• Provide training and develop documentation to ensure effective use and adoption of the Salesforce system.</p><p>• Collaborate with finance and operations teams to gather requirements and streamline system workflows.</p><p>• Monitor system performance, perform data integrity checks, and address post-launch issues.</p><p>• Work with internal stakeholders and external vendors to configure system features that align with business objectives.</p><p>• Facilitate integration between Salesforce and other key systems, such as QuickBooks, to enhance operational efficiency.</p>
We are looking for a skilled Business Systems Analyst to join our team on a long-term contract basis in Independence, Ohio. In this role, you will provide essential support for the Voyager software system, ensuring seamless user experiences and delivering solutions to technical challenges. This position offers an opportunity to collaborate with experienced specialists and contribute to the continuous improvement of product functionality.<br><br>Responsibilities:<br>• Provide technical assistance to users by diagnosing and resolving issues related to the Voyager software system.<br>• Guide users in effectively utilizing product features and functionalities to meet their needs.<br>• Facilitate the onboarding process for new users, ensuring they are equipped to use the software efficiently.<br>• Maintain detailed documentation of user interactions, reported issues, and resolutions to build a knowledge base.<br>• Collaborate with development teams to address software bugs and suggest improvements based on user feedback.<br>• Conduct training sessions to educate users on system features and best practices.<br>• Perform quality assurance testing to ensure software reliability and identify areas for enhancement.<br>• Act as a liaison between users and technical teams to streamline communication and problem-solving.<br>• Share insights and feedback from users to support continuous product development.<br>• Monitor system performance and provide proactive solutions to potential issues.
We are looking for a skilled SharePoint Administrator to join our team in Cleveland, Ohio. This Contract-to-Permanent position offers an opportunity to manage critical IT applications and support systems while driving innovation and efficiency. The role involves collaborating with various teams to ensure seamless application design, development, and ongoing maintenance.<br><br>Responsibilities:<br>• Oversee the design, development, and implementation of IT applications and ensure their ongoing support.<br>• Manage a team responsible for maintaining the City's administrative, financial systems, and web development.<br>• Collaborate with internal departments to establish policies and procedures for technical documentation, quality assurance, and staff training.<br>• Develop a comprehensive web presence strategy to enhance e-government capabilities across the organization.<br>• Coordinate with training teams to implement effective programs for PeopleSoft and other systems.<br>• Ensure applications run efficiently, error-free, and meet the needs of end-users.<br>• Lead interdisciplinary teams to deliver IT solutions on time, within budget, and aligned with organizational goals.<br>• Maintain a plan for continuous improvement of application development operations using state-of-the-art technologies.<br>• Engage with stakeholders to identify and implement effective IT solutions.<br>• Perform additional duties as required to support organizational goals.
<p>We are looking for a skilled Application Administrator to join our team in Greater Cleveland, Ohio. This role involves managing and supporting CargoWise One, ensuring seamless integration and functionality within logistics and supply chain operations. The ideal candidate will combine technical expertise with strong problem-solving abilities and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain the CargoWise One platform to ensure optimal performance and reliability.</p><p>• Collaborate with business stakeholders to identify and implement system improvements that enhance operational efficiency.</p><p>• Provide technical support and troubleshoot issues related to CargoWise One, APIs, and EDI integrations.</p><p>• Facilitate training sessions and create documentation to help team members effectively use CargoWise One.</p><p>• Support process automation initiatives within CargoWise One to streamline workflows.</p><p>• Manage Active Directory and other IT infrastructure components as needed.</p><p>• Work closely with cross-functional teams to align system functionalities with business objectives.</p><p>• Monitor and maintain database systems, ensuring data integrity and accessibility.</p><p>• Stay updated on industry trends and best practices to recommend innovative solutions.</p><p>• Participate in Agile (Scrum) methodologies to deliver high-quality solutions in a timely manner.</p>
We are looking for a skilled and detail-oriented Database Administrator II to join our team in Richfield, Ohio. In this role, you will be responsible for ensuring the optimal performance, security, and reliability of PostgreSQL databases while contributing to automation and monitoring efforts. This position offers the opportunity to work collaboratively on database management tasks and drive improvements in system functionality.<br><br>Responsibilities:<br>• Install, configure, and maintain PostgreSQL databases to ensure high availability and performance.<br>• Develop and execute scripts using Bash, Python, or Perl to automate database maintenance and monitoring processes.<br>• Analyze PostgreSQL logs to identify and resolve errors, optimize slow queries, and address deadlocks.<br>• Collaborate with team members to troubleshoot and resolve database-related issues efficiently.<br>• Perform regular database health checks and implement proactive measures to enhance system reliability.<br>• Provide expertise on Oracle business systems, leveraging experience to support integration and operations.<br>• Create documentation for database configurations, processes, and best practices.<br>• Ensure compliance with security protocols and data protection standards.<br>• Monitor system performance and recommend improvements to optimize resource utilization and database efficiency.
<p>We are looking for a skilled Network Analyst II to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the efficient operation, security, and maintenance of network systems, servers, and related technologies. This position offers the opportunity to work with a diverse range of tools and platforms to support both technical infrastructure and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and manage network systems, including Microsoft Windows and Linux servers, hypervisor hosts, and virtualized environments.</p><p>• Monitor and secure routers, switches, storage solutions, and uninterruptible power supplies to ensure optimal performance.</p><p>• Administer and troubleshoot server software, ensuring smooth operations and addressing issues proactively.</p><p>• Manage data backups, replication processes, and test environments to safeguard critical information.</p><p>• Design, develop, and test disaster recovery plans to maintain business continuity.</p><p>• Provide advanced technical support for network connectivity and user applications, resolving complex issues efficiently.</p><p>• Set up and maintain audiovisual equipment such as projectors and video conferencing systems.</p><p>• Collaborate with medical device personnel to ensure seamless integration and support.</p><p>• Implement structured cabling solutions to maintain reliable network connections.</p>
<p>Enable business goals by working closely with personnel across the enterprise to capture requirements, research, evaluate, design, plan, implement, and support critical business software and services, and improve existing processes and infrastructure.</p><p>Maintain business availability by designing, implementing, and managing a monitor & alert system with automated processes/responses for key business systems.</p><p>Share information, mentor, and provide guidance to all technology related teams across the businesses.</p><p>Establish, document, and adhere to standards for systems design, testing, implementation, support, and security.</p><p>Document Standard Operating Procedures, Knowledge Base articles, and Fixing Guides to promote user and administrator self-service. Provide regular ticket updates to keep requestors and team members informed of progress and resolution know-how.</p><p>Drive scripting and automation to develop solutions for common problems.</p><p>Serve as the ultimate resource for resolution of sophisticated problems in a timely and proactive manner.</p><p>Work with the IT leadership team to identify skills gaps and evolve the IT function.</p><p>What you bring to the Team</p><p>Bachelor's Degree or equivalent experience in Information Technology (or related field).</p><p>7+ of demonstrated engineering ability to deliver new enterprise solutions from requirements gathering through implementation, documentation, and operational handoff. Demonstrated experience prioritizing and balancing workload for self and others</p><p>Over seven years of experience diagnosing and resolving IT issues with logical problem-solving and using industry standard methodologies.</p><p>5+ years of proven experience designing, managing, implementing, and supporting solutions on Microsoft Azure.</p><p>Experience managing sophisticated multi-forest / multi-tenant / multi-cloud environments.</p><p>Significant experience with Microsoft 365, specifically Entra ID (Azure Active Directory), Teams, SharePoint, Security and Compliance Center, Intune, and Defender for Endpoint. Also, significant experience with the Windows OS for Server and PCs.</p><p>Demonstrated experience with server services like DNS, DHCP, licensing, certificates, etc.</p><p>Demonstrated experience with designing and managing network infrastructure (including managed switches, routers, access points, VLANs, security, etc.), OT networking is a plus</p><p>Demonstrated experience performing all work using industry standard processes for security.</p><p>Experience with various Microsoft 365 integration and migration scenarios (e.g., on-premises to M365, M365 to M365, Google to M365, etc.), preferred.</p><p>Experience with ITIL processes, a plus</p><p>Experience with Fortinet network equipment, a plus.</p>
We are looking for a skilled Business Analyst to join our Transportation IT team in Independence, Ohio. In this long-term contract position, you will collaborate with cross-functional teams to support a custom-built transportation system, ensuring its continuous improvement and alignment with business needs. This role offers great flexibility, with occasional on-site requirements, especially during the initial onboarding period.<br><br>Responsibilities:<br>• Analyze and understand the custom-built transportation system, including its database schema, to provide effective support.<br>• Collaborate with senior developers, IT staff, and operations teams to gather and refine business requirements.<br>• Create and deliver ad hoc reports to meet operational and leadership needs, transitioning requests from Excel-based formats.<br>• Document functional specifications for stored procedures using tools such as RedGate Documentor.<br>• Assist in planning and executing system enhancements, including user interface updates and migration from Angular to Blazor.<br>• Translate technical concepts into clear and concise documentation for business stakeholders.<br>• Balance multiple priorities, addressing ad hoc requests while meeting project deadlines.<br>• Identify opportunities for system improvements and contribute to modernization initiatives.<br>• Support invoicing functionality as a key focus area, followed by UI updates and other enhancements.
Hours: Monday-Friday, 8:00 AM - 5:00 PM Job Responsibilities: Compliance and Employee Relations: Ensure compliance with federal, state, and local laws and regulations applicable to a multi-state employer. Act as the first point of contact for HR inquiries. Maintain and safeguard employee records in alignment with the company’s retention policies. Recruitment and Onboarding: Assist with recruitment processes, including resume reviews and conducting initial interviews. Facilitate onboarding of new hires. Payroll and Benefits Administration: Maintain Employee Navigator and Paycor Payroll systems. Handle payroll data and ensure compliance with related paperwork. Coordinate benefits renewal processes and lead employee meetings regarding benefits enrollment. File Bureau of Workers’ Compensation reports and manage the annual payroll true-up process. Process payroll and prepare routine and ad hoc payroll reporting. Provide payroll and benefits variance explanations for monthly financial reports. Operational Support: Review and approve contract labor billings. Collaborate with management on payroll and benefits reporting. Support financial audit requests related to payroll and benefits documentation. Assist with must be eligible to work in the U.S. visa and permanent placement processes by coordinating with attorneys, employees, and managers to complete required documentation on time. HR Policy and Communication: Develop and implement company policies, including creating handbooks and communicating policies effectively to employees.
<p>We are looking for a skilled RPG Programmer to join our team in Twinsburg, Ohio. In this long-term contract position, you will play a critical role in designing and maintaining applications on the IBM i platform while collaborating closely with business and IT teams to develop effective solutions. This opportunity offers a chance to contribute to modernization projects and provide technical expertise to enhance system efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and maintain applications using IBM i (RPG, CL, and DB2) technologies.</p><p>• Partner with business and IT teams to gather requirements, troubleshoot issues, and implement solutions.</p><p>• Update and modify existing programs to support evolving business processes and compliance needs.</p><p>• Create and manage interfaces and integrations between IBM i systems and external platforms.</p><p>• Conduct system testing, debugging, and performance optimization to ensure reliable operations.</p><p>• Document technical specifications, workflows, and program details for future reference.</p><p>• Offer end-user support and train teams on new functionalities and system changes.</p><p>• Participate in system upgrades, migrations, and modernization efforts to enhance performance and scalability.</p>
