<p>We are looking for a motivated Customer Service Representative to join our team in El, Paso TX. This is a Contract to permanent position, offering an excellent opportunity for growth. The role involves providing high-quality customer support and assisting with lead generation for business solutions.</p><p><br></p><p>Responsibilities:</p><p>• Complete a mandatory one-week training program to ensure readiness for the role.</p><p>• Handle high volumes of outbound calls daily, utilizing scripted communication to interact with insurance and mortgage companies.</p><p>• Make over 300 calls per day with a focus on building rapport and generating leads.</p><p>• Follow established protocols and procedures to deliver exceptional customer service.</p><p>• Maintain accurate records of all customer interactions and outcomes.</p><p>• Collaborate with team members to meet performance goals and enhance call center efficiency.</p><p>• Utilize company-provided scripts to ensure consistent messaging across all calls.</p><p>• Ensure compliance with company policies and training guidelines during all customer interactions.</p>