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8 results for Help Desk Analyst in Eagan, MN

Help Desk Analyst I

Eden Prairie, MN
onsite
Temporary / Contract
25 - 31 USD / Hourly
We are looking for a Help Desk Analyst to join an onsite support team. This position is ideal for someone who enjoys resolving technical issues, supporting a large user population, and contributing to a fast-moving service environment. The role will focus on end-user support, device preparation, and ticket-based troubleshooting while helping strengthen service quality across the IT organization. Responsibilities:• Provide first-line technical assistance for hardware, software, and access-related issues submitted through calls and service desk tickets.• Prepare and deploy laptops using Microsoft Autopilot, ensuring devices are configured accurately for end users.• Support Windows 10/11 environments by diagnosing common desktop issues and restoring user productivity efficiently.• Troubleshoot account and identity concerns involving Azure Active Directory and related access tools.• Document incidents, resolutions, and recurring problems clearly to improve team knowledge resources and support consistency.• Assist with application rollouts and other IT service changes by addressing user questions and resolving adoption issues.• Collaborate with internal service desk and field support teams to escalate complex problems and maintain service levels.• Deliver onsite support five days per week while managing ticket volume in a high-demand, customer-facing environment.
2026-06-04T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-06-11T00:00:00Z

Data Analyst

Shakopee, MN
onsite
Temporary / Contract
70 - 80 USD / Hourly
We are looking for a Data Analyst to join a printing and publishing organization in Shakopee, Minnesota, where this Long-term Contract position will help strengthen reporting, data accuracy, and business insight across enterprise platforms. This role focuses on examining complex information from order, billing, shipping, and operational systems so teams can make better decisions with greater confidence. The ideal candidate brings strong analytical depth, practical experience with large datasets, and the ability to turn technical findings into meaningful recommendations for both IT and business stakeholders. Responsibilities: • Examine data from enterprise, order management, and operational platforms to support reporting and analysis across quote-to-cash activities such as quoting, invoicing, shipping, and billing. • Gather, transform, and reconcile information from multiple sources, including Oracle-based environments, internal business applications, and external logistics or shipping systems. • Investigate reporting discrepancies by identifying broken data relationships, integration weaknesses, and process issues that affect downstream accuracy. • Perform advanced analysis using SQL, Python, and Excel to uncover trends, exceptions, and root causes within high-volume datasets. • Cleanse, standardize, and match structured and unstructured records across systems to improve consistency and usability of business data. • Apply validation methods, reconciliation logic, and fuzzy matching techniques to strengthen data quality and improve alignment between connected platforms. • Build, update, and maintain dashboards and visual reports using tools such as Power BI, Tableau, or similar business intelligence solutions. • Collaborate with IT teams, data engineers, and business partners to translate analytical findings into practical system and process enhancements. • Contribute to ongoing data governance efforts and support broader initiatives focused on improving data quality, reporting reliability, and enterprise data management.
2026-06-12T00:00:00Z

Workforce Management Analyst

Minnetonka, MN
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are looking for a Workforce Management Analyst to support planning and performance analysis for operational teams in Minnetonka, Minnesota. This contract to hire opportunity is ideal for someone who can turn complex business data into reliable forecasts, staffing plans, and actionable recommendations. The role partners closely with leaders across functions such as enrollment, billing, reconciliation, and appeals and grievances to improve service performance and align resources with business needs. Responsibilities:• Create workload projections by analyzing historical patterns, business drivers, and anticipated changes that may affect demand.• Develop staffing and capacity plans that balance service expectations, productivity assumptions, and budget considerations for assigned business areas.• Maintain and refine workforce planning models by validating inputs, adjusting assumptions, and reconciling forecast outputs against operational results.• Evaluate performance gaps through detailed analysis and identify the factors influencing misses to targets or service levels.• Build scenario models that help business partners understand operational tradeoffs, resource impacts, and planning options.• Present forecast rationale, planning assumptions, and analytical findings in a clear manner to leaders and cross-functional stakeholders.• Use workforce management platforms and reporting tools to monitor trends, support planning activities, and improve decision-making.• Collaborate with onsite and hybrid teams to support workforce strategies across functions beyond a traditional call center environment, including enrollment, billing, reconciliation, and appeals and grievances.
2026-06-12T00:00:00Z

Data Specialist

Saint Bonifacius, MN
onsite
Permanent / Full Time
50000 - 55000 USD / Yearly
We are looking for a detail-oriented Data Specialist to support manufacturing operations in the west metro, Minnesota by maintaining reliable product and production data. This position plays an important role in keeping core system information accurate and consistent so teams across planning, purchasing, operations, and finance can work from dependable records. The ideal candidate brings strong data entry capabilities, manufacturing familiarity, and a disciplined approach to data quality and governance. Responsibilities:• Create and update item master records with a high level of accuracy to support daily business operations.• Maintain bills of material, routings, and related system records within their ERP to reflect current production requirements.• Review submitted data for completeness and correctness before entry, resolving discrepancies with internal stakeholders as needed.• Partner with teams across multiple manufacturing sites to ensure shared data standards are followed consistently.• Monitor master data quality and make corrections that protect the integrity of planning, procurement, shop floor, and financial processes.• Apply established governance practices to keep system information organized, controlled, and dependable.• Support ongoing improvements to data maintenance procedures and help strengthen consistency across the organization.
2026-05-20T00:00:00Z

Accounting Analyst

New Brighton, MN
onsite
Temporary to Hire
22.9615 - 26.587 USD / Hourly
We are looking for an Accounting Analyst to join a manufacturing organization in New Brighton, Minnesota in a contract capacity with the potential for a permanent position. This position supports core accounting operations through careful analysis, timely reporting, and accurate financial recordkeeping that helps leaders make informed business decisions. The role offers the opportunity to contribute to close activities, compliance efforts, and process improvements within a fast-paced environment. Responsibilities:• Reconcile balance sheet and profit-and-loss accounts, research variances, and resolve discrepancies to maintain accurate financial records.• Contribute to month-end, quarter-end, and year-end close activities by preparing journal entries, recording accruals, and analyzing financial fluctuations.• Create recurring and ad hoc financial reports that provide management with clear insight into operating results and business performance.• Support accounts payable, accounts receivable, and billing activities to help ensure timely and accurate transaction processing.• Maintain thorough accounting documentation that aligns with internal policies, audit expectations, and control requirements.• Assist with insurance-related administration, including renewal coordination, claims documentation, and communication with relevant internal and external parties.• Prepare schedules and gather supporting records for internal and external audits while responding promptly to information requests.• Identify opportunities to strengthen accounting workflows, improve controls, and increase efficiency through process enhancements and automation initiatives.• Provide accounting support for foreign branch administration and participate in finance-related projects, including system upgrades and broader transformation efforts.• Safeguard sensitive financial information while partnering effectively with cross-functional teams and completing additional assignments as needed. *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-06-09T00:00:00Z

IT-Business Systems Analyst/27/TEC013

Minneapolis, MN
remote
Temporary / Contract
52.25 - 60.5 USD / Hourly
We are looking for an experienced Claims Data Analyst to support healthcare testing initiatives for a Long-term Contract opportunity based in Minneapolis, Minnesota. In this role, you will contribute to test planning and execution activities with a strong emphasis on claims comparison efforts within a structured enterprise environment. This position is fully remote opportunity. Responsibilities:<ul><li>Drive the execution and continuous improvement of client implementation testing capabilities, including Claims Compare, End‑to‑End (E2E), and Claims Extract testing, to ensure implementation readiness prior to go‑live</li><li>Execute client and internal testing activities by researching and validating against client source‑of‑truth (SOT) documents, designing, and maintaining test scenarios, and identifying configuration gaps, defects, and implementation risks prior to production go‑live</li><li>Partner cross‑functionally with OptumRx business, operations, and technology teams to plan, coordinate, and support testing activities, enabling timely decision‑making and issue resolution</li><li>Present client test templates, scenarios, and testing approach, and review and walk through testing results with clients and internal stakeholders to support understanding, validation, and resolution of findings</li><li>Develop, maintain, and govern business test artifacts, including test scenarios, SOPs, client test manuals, templates, and playbooks supporting functional and end‑to‑end testing</li><li>Apply and continue to develop strong knowledge of OptumRx systems, applications, and benefit configuration to support accurate test execution, result analysis, and validation of client implementations</li><li>Identify and drive process improvement, standardization, and automation opportunities to increase testing efficiency, scalability, and overall client experience</li></ul>
2026-06-08T00:00:00Z

Business Analyst/Data Analyst/Proj. Coordinator

Saint Paul, MN
onsite
Temporary to Hire
39.5865 - 45.837 USD / Hourly
We are looking for a versatile Business Analyst/Data Analyst/Project Coordinator to support a mission-driven non-profit organization in Saint Paul, Minnesota. This opportunity focuses on turning business needs into clear reporting, process, and project solutions while helping teams make better use of Salesforce and analytics tools. The person in this role will partner with stakeholders across departments, manage multiple priorities, and contribute to both day-to-day data needs and short-term strategic initiatives. This position may be performed in a hybrid work arrangement during standard business hours. Responsibilities:• Develop and deliver Salesforce reports and dashboards that provide departments with timely, actionable information.• Build and maintain analytics outputs, including dashboards and visual summaries, to support planning and operational decision-making.• Meet with internal teams to gather, clarify, and document business requirements for data, reporting, and process-related initiatives.• Create structured process documentation, workflows, and supporting materials that improve consistency and understanding across functions.• Evaluate overlapping technologies and workflows to identify redundancies, gaps, and opportunities for better efficiency.• Support seasonal planning and forecasting activities by organizing data, tracking assumptions, and coordinating deliverables.• Administer Salesforce user-related needs, including support for reporting access, usage questions, and related system requests.• Coordinate project tasks, timelines, and communications to help ensure deliverables move forward across concurrent assignments.
2026-06-12T00:00:00Z