We are looking for an experienced IT Manager/Director to oversee critical technology operations within our organization in Dublin, Ohio. This Contract to permanent position offers the opportunity to lead innovative initiatives while ensuring the stability and reliability of essential systems. The ideal candidate will collaborate with cross-functional teams to deliver high-quality results and drive business growth.<br><br>Responsibilities:<br>• Serve as the primary accountability point for a key application within the Treasury Management and Enterprise Payments division.<br>• Manage production support teams to ensure the stability and reliability of mission-critical systems.<br>• Drive the delivery of new technology initiatives aligned with strategic roadmaps and business objectives.<br>• Oversee incident management processes, compliance standards, and root cause analysis for system issues.<br>• Collaborate with stakeholders to prioritize initiatives and balance operational support with project development.<br>• Lead technical teams by providing mentorship, coaching, and direction to ensure optimal performance.<br>• Coordinate with vendors to ensure adherence to delivery timelines, quality standards, and resource commitments.<br>• Work closely with infrastructure, IT operations, and application teams to maintain system reliability and alignment.<br>• Manage technical backlogs, including prioritization of tasks, resource allocation, and dependency management.<br>• Partner with business teams to define and implement technology solutions that meet organizational goals.