<p>Are you organized, detail-oriented, and thrive in a heads-down, focused environment? Do you enjoy working independently and collaborating with a team as needed to tackle tasks with precision? If so, we have an excellent opportunity for you! We are recommending a <strong>CSC Processing Associate</strong> to join our client's team and play a crucial role in delivering exceptional service to their members.</p><p><br></p><p><strong>What You'll Do:</strong></p><p>As part of the Customer Support Center's Processing Team, your role will be focused on completing and processing tasks in a digital environment. These tasks may include:</p><ul><li>Handling beneficiary changes, policy reinstatements, loan processing, and cash surrender requests.</li><li>Fulfilling duties logged in worklists from CSC Phone Representatives</li><li>Analyze member inquiries; determine steps for resolution; and accurately process within required timeframes</li><li>Working diligently on a computer to manage responsibilities in a highly organized and detailed way</li><li>Maintain accuracy on key financial and administrative tasks</li><li>Duties, responsibilities and your impact in the team will evolve as your knowledge and proficiency grows! </li></ul><p><strong>Who You Are:</strong></p><p>You excel in a heads-down, detail-driven role, thriving on task completion and accuracy. At the same time, you’re not afraid to ask questions or lean on your team for support. You’re self-motivated, great at managing your time, and comfortable working in hybrid and/or remote environments. Bonus points if you have experience with Microsoft Teams and screen-sharing tools!</p><p><br></p><p><strong>Why This Role?</strong></p><p>If you’re looking for a role where you can focus, be productive, and work independently while still being part of a supportive team, this could be the perfect fit for you.</p><p><br></p><p>Flexibility to work in a hybrid capacity is supported. Ideal schedule to align with the team's greatest needs would be 9a-5p M-F; shifts could flex periodically.</p><p><br></p><p><strong>Connect with our team today by calling us directly at (563) 359-7535 or applying online.</strong></p>
