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3 results for Customer Experience Specialist in Cleveland, TN

Dental Billing Specialist
  • Chattanooga, TN
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p><strong><u>Job Summary:</u></strong> </p><p>We are seeking an <strong>experienced Dental Billing Specialist</strong> to join a fast-paced, customer-facing practice. This role focuses on managing complex dental billing processes, claims attachments, pre-determinations for treatment coverage, and all other administrative steps unique to dental billing. The ideal candidate is detail-oriented with strong communication skills, has direct dental billing experience, and is accustomed to working in an open and collaborative work environment.</p><p> </p><p><strong><u>Key Responsibilities:</u></strong> </p><ul><li><strong><u>Dental Billing Expertise:</u></strong> Process dental-specific claims accurately, ensuring all required documents, coding, and attachments are completed and submitted within specified deadlines. </li><li><strong><u>Pre-Determinations:</u></strong> Manage pre-determination requests for dental treatments, including navigating insurance requirements for advanced or specialized dental procedures. </li><li><strong><u>Claims Attachments</u></strong>: Compile, prepare, and submit claims attachments and required paperwork for insurance companies, ensuring compliance with dental-specific documentation protocols. </li><li><strong><u>Customer Interaction:</u></strong> Work closely with patients, insurance companies, and resolve billing inquiries promptly and professionally. Maintain a courteous and patient-first approach in customer-facing scenarios. </li><li><strong><u>Compliance: </u></strong>Stay updated on dental billing codes, insurance regulations, and healthcare compliance standards to ensure accuracy and precision in work execution. </li><li><strong><u>Team Collaboration: </u></strong>Work in a highly collaborative, open-office environment alongside front-facing staff and other departments to ensure seamless operational functioning. </li><li><strong><u>Multi-Step Processes:</u></strong> Navigate the more intricate and multi-step requirements of dental billing compared to other healthcare settings accurately and efficiently. </li></ul><p>Please complete an application and call (423) 244-0726 for more information and IMMEDIATE CONSIDERATION!</p>
  • 2025-08-21T13:44:08Z
Medical Front Desk Specialist
  • Chattanooga, TN
  • onsite
  • Temporary
  • 17.10 - 19.00 USD / Hourly
  • We are looking for a dedicated Medical Front Desk Specialist to join a dynamic healthcare team in Chattanooga, Tennessee. In this long-term contract position, you will play a crucial role in ensuring smooth office operations while delivering exceptional service to patients. If you excel in a fast-paced environment and enjoy creating a welcoming atmosphere, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Greet patients with warmth and professionalism, ensuring a positive experience from the moment they enter the office.<br>• Answer incoming calls, schedule appointments, and confirm patient visits with accuracy and attention to detail.<br>• Coordinate and update patient records using electronic medical record systems, maintaining confidentiality at all times.<br>• Address patient inquiries regarding office policies, procedures, and general information in a helpful and empathetic manner.<br>• Perform check-in and check-out duties, including verifying insurance information and collecting payments as necessary.<br>• Collaborate with the medical team to ensure seamless daily operations and timely patient flow.<br>• Handle various administrative tasks such as filing, faxing, and managing correspondence to support a well-organized office environment.<br>• Assist in resolving scheduling conflicts and managing last-minute changes efficiently.<br>• Maintain a clean and welcoming front desk area to create a positive environment for patients and staff.
  • 2025-09-09T00:28:56Z
Accounts Receivable Specialist (Part-Time)
  • Chattanooga, TN
  • onsite
  • Temporary
  • 22.00 - 23.00 USD / Hourly
  • <p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Chattanooga, Tennessee. This would start as a part-time position that could grow into a permanent position. Could work 4 to 5 hours each day or M/W/F. Any experience with Workday would be a plus!</p><p><br></p><p>Responsibilities: • Monitor and review accounts receivable aging reports to identify overdue payments and send statements at the beginning of each month. • Contact customers to address past-due invoices and negotiate payment plans when necessary. • Investigate and resolve billing discrepancies in collaboration with internal teams. • Maintain accurate and detailed records of all collection activities in the designated system. • Work closely with Sales, Customer Service, and Billing teams to resolve customer concerns. • Implement effective collection strategies to reduce outstanding balances. • Provide regular updates to management regarding collection status and challenges.</p><p><br></p><p>If interested in this role, please apply and call our direct line (423)244-0726.</p>
  • 2025-09-12T20:43:47Z