We are looking for a Work Order Coordinator to support service operations for a construction and contractor-focused organization in Ohio. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving customer service environment and can manage multiple work orders with accuracy and urgency. In this role, you will serve as a key point of coordination between clients, technicians, subcontractors, and internal teams to keep service requests moving efficiently from intake through completion.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms, updating records accurately and maintaining complete work order details throughout the service cycle.<br>• Coordinate work orders from initial intake through final resolution, ensuring each request progresses according to service expectations and client timelines.<br>• Assign service calls to subcontractors based on established procedures, coverage needs, and required response times.<br>• Arrange and oversee vendor visits, repair activity, and inspection scheduling for client locations across the country.<br>• Monitor open work orders closely, provide status updates, and follow up on delays involving approvals, parts availability, or technician arrival times.<br>• Support field technicians by confirming dispatch details, facilitating site access, documenting check-in and check-out activity, and assisting with approved cost adjustments when needed.<br>• Organize client-specific projects, verify that assigned tasks are completed properly, and escalate urgent service issues to management without delay.<br>• Gather and review vendor billing support documents, communicate with internal departments as needed, and produce reports or database information requested by leadership.