<p>Demonstrated experience with: </p><p>Serving as a Workday solution architect and workstream lead for HCM and Payroll. </p><p>Serving as a project manager over large, complex Workday HCM and payroll implementations </p><p>Developing Workday HCM and payroll implementation plans, including estimating the level of effort, timing and costs </p><p>Leading / managing future state design and process improvement projects focused on HCM and Payroll business functions. </p><p>Functional and systems experience focused on HCM and Payroll business functions. </p><p>Designing and implementing Workday HCM and Payroll with key responsibilities including leading and facilitating: requirements definition, design workshops, testing, data conversion, training, cutover, and post go-live support. </p><p>Designing and architecting Workday HCM and Payroll configurations, including core HCM, Compensation, Advanced Comp, Benefits Administration, Payroll and integrations with other systems. </p><p>Implementing best practices for Workday HCM and Payroll to ensure data accuracy, security, and compliance with applicable standards. </p><p>Conducting gap analysis between business needs and Workday capabilities, recommending solutions or enhancements. </p><p>Leading and performing Workday application control reviews and risk assessments. </p><p>Assessing a Workday platform in the context of a Sarbanes-Oxley compliance effort is a plus. </p><p>Knowledge of segregation of duties concepts, sensitive access and experience in user access security including design and configuration of Workday. </p><p>Establishing and cultivating business relationships and a professional network, including with senior executives. </p><p>Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele. </p><p>Strong network and relationship with Workday Account Executives and Services leadership and demonstrated experience leveraging that network to identify and bring in new Workday opportunities. </p><p>Demonstrated ability to develop Workday implementation and optimization proposals and lead oral presentations for potential clients </p><p>Demonstrated ability building a Workday practice including training other team members, developing methodologies and tools to facilitate Workday implementations, making them more efficient and consistent. </p><p>Ability to translate and communicate issues, risks or challenges to client personnel, including executives. </p><p>Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate. </p>
<p>We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.</p><p>• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.</p><p>• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.</p><p>• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.</p><p>• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.</p><p>• Keep detailed records of service calls, technician notes, materials used, and client updates.</p><p>• Review service reports and work orders for completeness and accuracy before submitting them for billing.</p><p>• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.</p><p>• Identify and resolve billing discrepancies by working closely with clients and internal teams.</p><p>• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.</p>
<p>We are looking for a dynamic Marketing Coordinator to join our team in Cincinnati, Ohio. This role combines customer service, marketing execution, and operational support, offering an exciting opportunity to contribute to various creative and strategic initiatives. Ideal candidates thrive in fast-paced environments, enjoy multitasking, and are eager to grow their skills in marketing, customer experience, and e-commerce.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries with empathy and professionalism, ensuring a positive experience.</p><p>• Develop and schedule engaging social media content across platforms such as Meta, TikTok, LinkedIn, and YouTube.</p><p>• Monitor TikTok engagement and oversee activities related to the TikTok Shop.</p><p>• Participate in photoshoots for organic content and collaborate with content creators to ensure quality output.</p><p>• Assist in planning promotional campaigns, including calendar creation, setup in Shopify, and coordination with partners.</p><p>• Design graphics for blogs and promotions using Canva templates, ensuring visual appeal and brand consistency.</p><p>• Research and experiment with AI tools to enhance marketing strategies and e-commerce operations.</p><p>• Analyze promotional performance using Triple Whale to inform future marketing initiatives.</p><p>• Provide hands-on assistance with miscellaneous projects, such as customizing products with heat presses and coordinating office activities.</p>
We are looking for an experienced Workday Payroll Manager to join our team in Cincinnati, Ohio. In this role, you will play a key part in optimizing payroll processes and ensuring compliance with industry standards. You will collaborate with clients across diverse industries, providing tailored solutions and fostering long-term, detail-oriented relationships.<br><br>Responsibilities:<br>• Design and implement scalable payroll operating models that align with organizational goals and compliance requirements.<br>• Collaborate with stakeholders to gather business needs and translate them into efficient payroll processes.<br>• Lead the development and deployment of Workday Payroll modules, including Compensation, Benefits, Time Tracking, and Absence.<br>• Create and maintain project documentation such as design decisions, configuration workbooks, and test results.<br>• Identify opportunities to enhance payroll processing accuracy, compliance, and efficiency through practical solutions.<br>• Stay updated on Workday releases and payroll technology trends to deliver proactive insights.<br>• Build and maintain strong client relationships, ensuring exceptional service delivery.<br>• Contribute to client proposals and strategies aimed at acquiring new business opportunities.<br>• Supervise and mentor team members, fostering a positive and collaborative work environment.<br>• Communicate complex HR and payroll challenges effectively to clients, including executive-level stakeholders.
<p>We are looking for an experienced E-Commerce Manager to lead digital initiatives for a CPG client in Cincinnati, OH. This position is 3x a week onsite. </p><p><br></p><p>This role is integral in driving revenue growth through managing direct-to-consumer channels, marketplaces, and paid media strategies. You will collaborate with agencies and partners while leveraging insights to optimize performance and enhance customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute paid media strategies across platforms like Meta, Google, and Amazon Ads to achieve revenue and growth targets.</p><p>• Manage the Shopify storefront, including merchandising, pricing updates, theme optimization, and app installations.</p><p>• Coordinate promotional calendars and implement testing strategies to enhance customer retention and repeat purchasing.</p><p>• Oversee Amazon Marketplace operations, improving listings, storefront quality, and keyword strategies to boost visibility and sales.</p><p>• Consolidate weekly digital performance reports into dashboards for executive reviews and lead discussions with partners to ensure accountability.</p><p>• Partner with influencers and creators to generate content for digital campaigns and paid media.</p><p>• Drive experimentation across product detail pages, landing pages, and checkout processes to enhance conversion rates.</p><p>• Optimize automated marketing flows and segmentation strategies in collaboration with agencies.</p><p>• Validate campaign setups, tracking mechanisms, and attribution models to ensure accurate performance analysis.</p><p>• Monitor budgets, pacing, and campaign metrics, providing actionable recommendations to improve results.</p>
<p>We are looking for a skilled and detail-oriented Tax Analyst/Manager/Director to join our team in Lawrenceburg, Indiana. In this role, you will oversee compliance with government regulations, ensure accurate tax reporting, and maintain inventory balance for case goods and bulk products. The position requires a proactive approach to audits, documentation, and collaboration with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit monthly and quarterly reports, including processing operations, storage operations, and tequila reports, ensuring compliance with government regulations.</p><p>• Manage semi-monthly tax payments, verify tax rates, and adjust inventory balances for case goods and bulk products.</p><p>• Provide audit support by maintaining organized and accurate documentation for processing, bottling, and shipping records.</p><p>• Ensure export documentation is completed and submitted in compliance with regulations.</p><p>• Collaborate with IT to improve the accuracy and efficiency of reporting systems for government records.</p><p>• Maintain and update tax tables, generating tax codes for new products as required.</p><p>• Assist during on-site audits and respond to inquiries, ensuring all records are readily accessible.</p><p>• Review compliance across bottling, processing, and shipping operations, identifying and addressing any discrepancies.</p><p>• Build and maintain strong working relationships with colleagues, customers, and external partners to support compliance and operational goals.We are seeking a detail-oriented and experienced tax professional to join our team. In this role, you will be responsible for overseeing compliance with regulatory requirements, ensuring accurate tax reporting, and maintaining records related to financial and operational activities. The ideal candidate will demonstrate a proactive approach to audits and documentation, as well as strong collaboration skills with both internal and external stakeholders.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and submit periodic tax and regulatory reports, ensuring compliance with relevant government guidelines.</li><li>Manage tax payments, verify applicable rates, and maintain accurate inventory records.</li><li>Support audit processes by organizing and maintaining necessary documentation.</li><li>Ensure all export and regulatory documentation is completed and submitted on time.</li><li>Collaborate with technology teams to improve the accuracy and efficiency of reporting systems.</li><li>Maintain and update tax tables, including generating tax codes as required.</li><li>Provide assistance during audits and respond to related inquiries, ensuring timely access to records.</li><li>Review compliance across business operations, identify discrepancies, and take corrective actions.</li><li>Build collaborative relationships with colleagues, customers, and external partners to support business and compliance objectives.</li></ul><p><br></p><p>If you are committed to maintaining compliance and contributing to operational excellence, we encourage you to apply.</p><p>If you are interested in this opportunity or other Direct Hire opportunities through Robert Half please call Carolyn Barnett at 513.810.3821 </p>
<p>We are looking for an experienced Project Manager to oversee the successful execution of large-scale utility projects in Dayton, Ohio. This role involves managing project scope, schedules, budgets, and risks while ensuring compliance with contractual terms and conditions. The ideal candidate will coordinate across multiple teams and stakeholders to deliver high-quality results on time and within budget.</p><p><br></p><p>Responsibilities:</p><p>• Lead the execution of multi-year, multi-million-dollar transmission and distribution projects, ensuring they meet defined scope, schedule, and budget requirements.</p><p>• Develop and manage project schedules, budgets, and risk mitigation plans while adhering to established project management standards.</p><p>• Collaborate with internal and external stakeholders, including engineering, supply chain, regulatory, and operations teams, to ensure project milestones are achieved and conflicts are resolved.</p><p>• Work with engineering and procurement teams to define specifications and scopes of work for contracted activities, ensuring compliance with project requirements and minimizing change orders.</p><p>• Oversee the tracking and reporting of project costs, including incurred expenses and forecasts, and provide detailed breakdowns for monthly reviews and reporting.</p><p>• Assist in defining material requirements and partner with procurement teams to ensure timely acquisition of resources for project execution.</p><p>• Analyze labor, material, and equipment needs across projects to identify cost efficiencies and optimize resource allocation.</p><p>• Ensure all contracted work is completed according to specifications and negotiated agreements, maintaining high standards of quality.</p><p>• Coordinate risk management activities to identify and mitigate potential project challenges.</p><p>• Prepare and present regular project updates to stakeholders and management, ensuring transparency and alignment.</p>
<p>We are looking for an experienced Workday Payroll Manager to join our team in Cincinnati, Ohio. This role offers an exciting opportunity to lead payroll operations and drive system optimization for a diverse portfolio of clients across industries. The ideal candidate is passionate about payroll and workforce management, thrives in client-facing environments, and excels in team leadership and project management.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to assess current payroll operations and regulatory requirements, ensuring scalable and optimized processes.</p><p>• Design and implement payroll and HR transformation strategies, including process redesign and alignment with financial and time tracking systems.</p><p>• Configure Workday Payroll and related modules, such as Compensation, Benefits, and Time Tracking, based on business requirements.</p><p>• Develop comprehensive project documentation, including configuration workbooks, test results, and presentations.</p><p>• Evaluate and recommend practical solutions to improve payroll processing efficiency, compliance, and controls.</p><p>• Stay informed on Workday releases and payroll technology trends to provide proactive insights to clients.</p><p>• Build and maintain strong client relationships while supporting business development initiatives.</p><p>• Supervise and mentor team members, fostering a positive and collaborative work environment.</p><p>• Translate complex HR-related issues or risks into actionable solutions for client personnel, including executives.</p><p>• Lead efforts to prepare client proposals and strategies to secure new business opportunities.</p>
<p>We are looking for an experienced Continuous Improvement Specialist to support our client on the west side of Cincinnati. In this project role, you will play a key part in maintaining and improving manufacturing processes to ensure compliance with quality standards. This position offers the opportunity to apply your expertise in lean manufacturing and Six Sigma methodologies to drive operational excellence. This role is 100% onsite and manufacturing experience is required. </p><p><br></p><p>Responsibilities:</p><p>• Validate job instructions by ensuring processes align with prescribed guidelines.</p><p>• Conduct time studies to analyze value-added tasks, foreign elements, and non-cyclic work.</p><p>• Develop standard work combination sheets to optimize workflows.</p><p>• Break down jobs into distinct elements, supporting balanced work charts.</p><p>• Utilize Excel extensively and leverage tools like Minitab for data analysis.</p><p>• Collaborate on plant layout improvements to enhance efficiency.</p><p>• Promote safety and ergonomics within manufacturing processes.</p><p>• Implement lean manufacturing practices to streamline operations.</p><p>• Apply Six Sigma principles to address quality challenges and drive improvement.</p><p>• Ensure consistent quality control measures are applied throughout production.</p>
We are looking for an experienced SOC Manager to lead and oversee the operations of our Security Operations Center in Blue Ash, Ohio. This role requires a strategic thinker who can manage a 24/7 team, foster innovation, and ensure exceptional security delivery. The ideal candidate will excel in leadership, process optimization, and driving operational excellence within a dynamic environment.<br><br>Responsibilities:<br>• Lead the Security Operations Center team, ensuring 24x7x365 delivery and fostering a culture of innovation and accountability.<br>• Develop and execute comprehensive security strategies to address emerging threats and operational needs.<br>• Oversee technical operations, continuously assessing and improving processes to achieve operational excellence.<br>• Manage relationships with vendors, customers, and internal stakeholders to ensure seamless collaboration and service delivery.<br>• Monitor, maintain, and upgrade systems, hardware, and software to ensure optimal performance and security.<br>• Define and implement metrics, KPIs, and governance frameworks to drive quality and efficiency.<br>• Recruit, mentor, and develop team members, creating long-term career development plans and fostering a high-performance culture.<br>• Conduct quarterly business reviews with vendors and stakeholders to assess progress and identify opportunities for improvement.<br>• Establish and promote an educational environment that encourages knowledge sharing and careful attention to growth within the team.<br>• Lead and coordinate the SOC’s response to major security incidents, ensuring timely and effective resolution.
We are looking for an experienced Customer Service Representative to join our team in Sharonville, Ohio. In this contract position, you will play a vital role in delivering exceptional service to customers and ensuring seamless coordination with technicians and internal teams. This role requires strong organizational skills, effective communication, and a customer-focused mindset to support daily operations and maintain satisfaction.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, providing assistance or escalating issues to dispatchers as needed.<br>• Accurately record call details and update systems in a timely manner.<br>• Coordinate service resources and collaborate with the operations team to ensure smooth workflows.<br>• Handle customer inquiries, dispatch technicians, and conduct follow-up actions to resolve issues efficiently.<br>• Partner with accounting teams to manage new customer setups and address purchase order inquiries.<br>• Adjust labor levels daily based on workload requirements with input from the Operations Manager.<br>• Monitor and track technician activity throughout the day to optimize productivity and cost-effectiveness.<br>• Maintain customer satisfaction by investigating concerns, routing them to the appropriate staff, and addressing special requests.<br>• Proactively reach out to customers to ensure quality service and share call data with leadership teams.<br>• Utilize service management software and relevant tools to execute daily tasks effectively.
<p>We are looking for a skilled and proactive Customer Service Supervisor in West Chester, Ohio. In this dynamic role, you will oversee customer interactions, coordinate internal processes, and ensure seamless communication between departments and clients. This position requires a strong background in customer service and supervisory skills, paired with expertise in QuickBooks and account management. As a Contract to permanent opportunity, this role offers opportunities for career growth within the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer communication to ensure timely updates on shipment schedules and delays, maintaining accuracy in QuickBooks.</p><p>• Collaborate with the Office Manager to align inventory levels with scheduled shipments.</p><p>• Work closely with sales staff to address incoming orders, estimates, and special requests, while providing detailed insights from customer interactions.</p><p>• Offer complementary product suggestions based on customer needs and maintain knowledge of new offerings from company principals.</p><p>• Partner with the Warehouse Manager to oversee shipping processes, including accuracy in documentation and adherence to special instructions.</p><p>• Conduct weekly backorder audits to verify product availability, schedules, and data accuracy.</p><p>• Create and manage purchase orders for drop shipments, ensuring follow-through from initiation to delivery.</p><p>• Handle Return Goods Authorizations (RGAs) comprehensively, resolving customer concerns in a timely and satisfactory manner.</p><p>• Maintain understanding of sales territories and commission structures to ensure accurate coding and payments.</p><p>• Monitor and improve company processes related to data accuracy, including invoicing, assemblies, and bill of materials (BOMs).</p>
