Are you someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping things organized? We're seeking a Tracking Representative to join a high-energy transportation operations team in Chattanooga. This is a great opportunity for someone who enjoys customer interaction, multitasking, and playing a key role in keeping shipments moving smoothly across the country.As a Tracking Representative, you'll be at the center of daily transportation operations, providing real-time shipment updates, supporting customers, and working closely with multiple teams to ensure exceptional service. If you enjoy a dynamic workday where no two days are the same, we'd love to hear from you.What You'll Do<ul><li>Monitor and track active shipments, providing timely updates on delivery status, ETA changes, and shipment progress.</li><li>Proactively identify delays, service exceptions, and scheduling issues, helping resolve concerns before they become larger problems.</li><li>Serve as a key point of contact for customers, delivering outstanding service and accurate information via phone and other communication channels.</li><li>Support load entry and operational processing to help ensure efficient freight movement.</li><li>Schedule and coordinate appointments while maintaining accurate shipment records.</li><li>Collaborate with planning, carrier relations, fleet operations, and customer support teams to ensure successful shipment execution.</li><li>Research shipment activity and verify operational data to maintain accuracy and service quality.</li><li>Assist with additional operational and administrative tasks during seasonal peak periods.</li></ul>What Makes This Opportunity Attractive<ul><li>Gain valuable experience in the fast-growing transportation and logistics industry.</li><li>Work in a collaborative, team-oriented environment where your contributions make an immediate impact.</li><li>Develop skills in operations, customer service, logistics coordination, and problem-solving.</li><li>Enjoy a fast-paced role that offers variety and keeps you engaged throughout the day.</li><li>Opportunity to build experience with a respected transportation organization during a high-volume operational period.</li></ul>What We're Looking For<ul><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple tasks and stay organized in a fast-moving environment.</li><li>Problem-solving mindset with strong attention to detail.</li><li>Comfortable working with data, tracking information, and updating systems accurately.</li><li>Previous experience in customer service, logistics, transportation, dispatch, operations support, or administrative support is a plus.</li></ul>If you're looking for a role where you can make an impact, build valuable logistics and operations experience, and be part of a team that keeps business moving, apply today!

• At least 1 year of experience in customer service, data entry, transportation support, or a related administrative role. • Ability to manage a high volume of work while maintaining attention to detail and meeting deadlines. • Experience handling inbound and outbound calls in a detail-oriented, customer-focused manner. • Strong written and verbal communication skills with the ability to share updates clearly and accurately. • Familiarity with order entry, shipment tracking, or other operational support activities is preferred. • Comfortable working across multiple teams and adjusting priorities in a fast-paced environment. • Proficiency with computer-based systems and data management tools for maintaining accurate records.

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Chattanooga, TN
onsite
Temporary / Contract
19.95 - 21 USD / Hourly
Are you someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping things organized? We're seeking a Tracking Representative to join a high-energy transportation operations team in Chattanooga. This is a great opportunity for someone who enjoys customer interaction, multitasking, and playing a key role in keeping shipments moving smoothly across the country.As a Tracking Representative, you'll be at the center of daily transportation operations, providing real-time shipment updates, supporting customers, and working closely with multiple teams to ensure exceptional service. If you enjoy a dynamic workday where no two days are the same, we'd love to hear from you.What You'll Do<ul><li>Monitor and track active shipments, providing timely updates on delivery status, ETA changes, and shipment progress.</li><li>Proactively identify delays, service exceptions, and scheduling issues, helping resolve concerns before they become larger problems.</li><li>Serve as a key point of contact for customers, delivering outstanding service and accurate information via phone and other communication channels.</li><li>Support load entry and operational processing to help ensure efficient freight movement.</li><li>Schedule and coordinate appointments while maintaining accurate shipment records.</li><li>Collaborate with planning, carrier relations, fleet operations, and customer support teams to ensure successful shipment execution.</li><li>Research shipment activity and verify operational data to maintain accuracy and service quality.</li><li>Assist with additional operational and administrative tasks during seasonal peak periods.</li></ul>What Makes This Opportunity Attractive<ul><li>Gain valuable experience in the fast-growing transportation and logistics industry.</li><li>Work in a collaborative, team-oriented environment where your contributions make an immediate impact.</li><li>Develop skills in operations, customer service, logistics coordination, and problem-solving.</li><li>Enjoy a fast-paced role that offers variety and keeps you engaged throughout the day.</li><li>Opportunity to build experience with a respected transportation organization during a high-volume operational period.</li></ul>What We're Looking For<ul><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple tasks and stay organized in a fast-moving environment.</li><li>Problem-solving mindset with strong attention to detail.</li><li>Comfortable working with data, tracking information, and updating systems accurately.</li><li>Previous experience in customer service, logistics, transportation, dispatch, operations support, or administrative support is a plus.</li></ul>If you're looking for a role where you can make an impact, build valuable logistics and operations experience, and be part of a team that keeps business moving, apply today!
2026-10-21T00:00:00Z

Tracking Representative--1st Shift Job in Chattanooga, TN | Robert Half