We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>Robert Half's marketing & creative client is looking for a Web Content Manager for a 1 - 2 month contract in the Greater Boston area beginning in November. This is a remote, 40-hour-per-week opportunity; candidates must be willing and able to work eastern (EST) hours. The Web Content Manager will join a team responsible for updating a variety of digital experiences within Sitecore. Candidates must have specific experience using XM Cloud and ContentHub features within Sitecore.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain digital content using Sitecore, including updates and enhancements.</li><li>Oversee the creation and implementation of web pages to ensure accuracy and functionality.</li><li>Collaborate with cross-functional teams to optimize content flow and user experience.</li><li>Utilize HTML and other web technologies to support content production.</li><li>Ensure all published content meets quality standards and aligns with organizational goals.</li><li>Work with Sitecore XM Cloud and Sitecore ContentHub to manage and streamline content.</li><li>Troubleshoot and resolve issues related to content management systems.</li><li>Monitor site performance and make recommendations for improvements.</li><li>Provide support during content migration processes, ensuring consistency and accuracy.</li></ul>
<p>We are looking for a dynamic UX Designer for a remote opportunity! </p><p><br></p><p><strong>Role Summary:</strong></p><p>Hands-on design work is required, with proficiency in Figma and Adobe Creative Suite.</p><p>Responsible for creating navigation workflows, user checkouts, and interaction designs for the app.</p><p>Conduct user testing to identify pain points and opportunities for improvement.</p><p>Ability to shape and execute workflows, micro-interactions, and overall UI/UX design.</p><p>Create ready-to-use production art and proactively ensure elements are optimized and functional.</p><p>Design the entire user interface to guide users seamlessly from one place to the next.</p><p>Focus on features such as navigating through wagers and ensuring frictionless user experiences.</p><p>Opportunity to lead the creative direction from the ground up (greenfield), with freedom to propose new aesthetics or ideas.</p><p>Proven ability to work in 0-to-1 startup environments with end-to-end design ownership.</p><p>Strong mobile and consumer app design background.</p><p>Deep bench in interaction design, graphic design, production art, and micro-interactions.</p><p>Experience proactively testing and identifying issues within the app.</p><p>Expert-level proficiency in Figma and Adobe Creative Suite.</p><p>Familiarity with design and prototyping/testing tools.</p><p>A true builder's mindset—willing to experiment, iterate, and innovate.</p><p>A proactive approach to creating solutions and driving success.</p><p>Experience in designing a complete check-out process and ability to update features like licensing requirements for games.</p><p><br></p><p><strong>Preferred but Not Necessary</strong></p><p>Gamification or Sports Gaming Expertise</p><p>Experience with gamification or designing for platforms like sports books is preferred but not required.</p><p><br></p><p><strong>Soft Skills</strong></p><p>Highly collaborative and able to work effectively with the team.</p><p>Comfortable offering fresh ideas and leading creative discussions, not just executing tasks.</p><p>Strong communication skills and ability to advocate for design decisions.</p><p><br></p><p><br></p><p><br></p>
