<p>We are looking for a detail-oriented Heloc Processor to support a non-profit organization in Boston, Massachusetts on a Contract basis. This role focuses on managing home equity line and consumer loan files with accuracy, timeliness, and strong compliance awareness. The ideal candidate brings hands-on mortgage processing experience and is comfortable working with lending platforms such as Fiserv Portico, and LendingQB in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Review HELOC, consumer, FHA, and conventional loan files to confirm completeness, accuracy, and adherence to program guidelines before submission.</p><p>• Coordinate with borrowers, loan officers, underwriters, and third-party partners to collect required documentation and keep files moving efficiently.</p><p>• Enter, update, and maintain loan information across systems including Fiserv, Portico, and LendingQB while preserving data integrity.</p><p>• Prepare loan packages for underwriting by organizing supporting documents, identifying missing items, and resolving file deficiencies promptly.</p><p>• Monitor application pipelines and follow up on outstanding conditions to help ensure loans progress within established timelines.</p><p>• Apply DU and LP findings to support file readiness and align documentation with underwriting expectations.</p><p>• Communicate status updates clearly to internal stakeholders and assist in resolving processing issues that may affect closing schedules.</p><p>• Support operational workflow changes or platform-related process updates as needed within the processing function.</p>

• At least 1 year of experience in mortgage or consumer loan processing.<br>• Working knowledge of HELOC processing and familiarity with FHA and conventional loan products.<br>• Experience using Desktop Underwriter (DU) and Loan Prospector (LP) in a lending environment.<br>• Proficiency with Fiserv, Procore, and LendingQB, with LendingQB experience required.<br>• Strong attention to detail and the ability to manage multiple loan files with accuracy.<br>• Understanding of loan documentation, compliance requirements, and standard processing timelines.<br>• Effective written and verbal communication skills for coordinating with cross-functional teams.

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