We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Boston, Massachusetts. In this contract-to-permanent position, you will play a vital role in providing Tier 2 and Tier 3 support for a variety of applications, systems, and platforms. This is an exciting opportunity to work in a collaborative and growing environment where you can contribute to impactful technology initiatives and long-term organizational goals.<br><br>Responsibilities:<br>• Provide advanced Tier 2 and Tier 3 support for Windows desktop environments, including troubleshooting escalated issues.<br>• Support and maintain iManage, Office 365, Azure virtual desktop, and Windows 11 systems.<br>• Write and modify SQL queries to assist with data management and application functionality.<br>• Address service desk tickets related to log management, server capacity issues, disaster recovery validation, and other user concerns.<br>• Troubleshoot and resolve application issues for proprietary and industry-specific software.<br>• Collaborate with team members to ensure optimal system performance and user satisfaction.<br>• Assist in cloud migration projects and other upcoming technology initiatives.<br>• Provide attentive and timely customer service to end users, including lawyers and other staff members.<br>• Support backup and disaster recovery processes using tools like Zerto.<br>• Contribute to the organization’s technology growth by offering insights and solutions for future advancements.
<p><strong>Senior Accountant / Financial Analyst</strong></p><ul><li><strong>Boston Area</strong></li><li><strong>$100-120k+bonus</strong></li><li><strong>Hybrid in office</strong></li></ul><p> </p><p>A rapidly growing company in the Boston area is seeking a strong Senior Accountant to join their expanding finance team. This is an excellent opportunity for an experienced accountant looking to advance their career in a world-class finance function.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform general ledger reconciliations and support the preparation of monthly financial statements, including management, bank, investor, and senior management reporting.</li><li>Lead or assist in preparing KPIs, operational dashboards, and analytical tools to support timely business decision-making across all company locations.</li><li>Manage the month-end close and financial reporting processes.</li><li>Support financial planning, budgeting, and forecasting activities to ensure alignment with company priorities and sustainability.</li><li>Oversee daily cash flow management and prepare/present financial statements in accordance with GAAP standards.</li><li>Reconcile balance sheet accounts and expenses.</li><li>Serve as primary liaison for audits and ensure compliance with federal and state regulations.</li></ul><p> </p><p><br></p>
<p>A large, mission-driven organization within the public sector health and human services domain is seeking a <strong>Business Systems Architect / Senior Business Systems Analyst</strong> to lead a strategic effort focused on optimizing and modernizing a complex case management technology ecosystem. This is a confidential search for a long-term initiative that requires a blend of systems strategy, business architecture, and hands-on analysis.</p><p><strong>About the Role</strong></p><p>This individual will be responsible for evaluating current system capabilities, defining business and system architecture, and mapping processes across multiple platforms to drive consistency, efficiency, and strategic use of technology. The initial focus will be on the organization’s case management systems, which span Salesforce, Microsoft Dynamics, and several additional applications used across different business units.</p><p>The goal is to streamline, align, and modernize these systems to support future scalability and operational effectiveness. This role may involve either working independently or partnering with internal subject-matter experts who deeply understand existing workflows.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assess current-state case management systems and supporting applications across multiple business areas.</li><li>Define system capabilities, business architecture, and process flows to recommend opportunities for standardization and consolidation.</li><li>Partner closely with internal business teams and technical teams to distill complex requirements and translate them into actionable solution strategies.</li><li>Develop detailed documentation including workflows, capability maps, system interaction diagrams, and functional requirements.</li><li>Serve as a thought partner in shaping a long-term solution strategy leveraging low-code/no-code tools.</li><li>Work with cross-functional teams from IT, business stakeholders, and external partners to guide solution design and ensure alignment with organizational goals.</li><li>Provide recommendations that balance current-state realities with future-state architectural vision.</li><li>Support decision-making around whether to backfill internal SMEs or leverage external expertise.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p>We're seeking a skilled <strong>PHP Developer</strong> to join a team in modernizing and transforming legacy applications that support operations across a multi-site enterprise environment. This is a unique opportunity to work on high-impact systems, improve performance and scalability, and help shape the future of our technology stack.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Analyze and modernize legacy applications</li><li>Collaborate with cross-functional teams to design scalable and maintainable solutions</li><li>Implement best practices in coding, testing, and deployment</li><li>Integrate modern frameworks and tools to enhance application performance</li><li>Participate in code reviews and contribute to continuous improvement</li></ul><p><strong>Qualifications:</strong></p><ul><li>Strong experience with PHP</li><li>Familiarity with legacy codebases and modernization strategies</li><li>Experience with MySQL, REST APIs, and version control (Git)</li><li>Knowledge of modern PHP frameworks (Laravel, Symfony, etc.) is a plus</li><li>Ability to work independently and in a team-oriented environment</li></ul><p><br></p>
<p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
<p>We’re looking for an IT Manager with manufacturing experience to keep our systems running smoothly, securely, and on time—just like our production lines. This role will lead IT operations, support plant and corporate users, and partner closely with manufacturing, engineering, and leadership teams. You’ll oversee infrastructure, applications, vendors, and projects while translating business needs into practical, reliable technology solutions. Experience in manufacturing environments is a must, along with strong leadership, problem‑solving, and communication skills. Bonus points if you can fix a system issue before production notices—and still keep your cool when something inevitably breaks at 4:59 PM.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support IT operations in a manufacturing environment (ERP, networks, systems, security)</li><li>Partner with plant and business leaders to improve efficiency, uptime, and data visibility</li><li>Manage vendors, projects, and continuous improvement initiatives</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>IT management experience in manufacturing or industrial settings</li><li>Strong understanding of ERP systems, infrastructure, and shop‑floor technology</li><li>A calm, solutions‑first mindset (and a sense of humor helps)</li></ul><p><br></p>
We are looking for an experienced Project Manager/Senior Consultant to join our team in Cambridge, Massachusetts. In this role, you will contribute to the development of cutting-edge curriculum for advanced manufacturing and industrial maintenance technicians. This is a contract-to-permanent position, offering an exciting opportunity to collaborate with design and development teams to create impactful educational materials. The role is fully remote, with occasional client visits based on location availability.<br><br>Responsibilities:<br>• Lead the design and development of comprehensive curriculum materials for advanced manufacturing and industrial maintenance technician courses.<br>• Work collaboratively with analysts and developers to transform design concepts into ready-to-use instructional packages.<br>• Develop course materials such as job aids, task lists, and classroom resources to support effective learning experiences.<br>• Ensure curriculum aligns with industry standards and addresses the needs of learners preparing for careers in advanced manufacturing.<br>• Utilize tools like Google Slides, Google Docs, and Articulate 360 to create high-quality instructional content.<br>• Incorporate practical applications such as programmable logic controllers, variable frequency drives, power distribution systems, and conveyor belts into the curriculum.<br>• Provide insights and expertise in instructional design within the tech and manufacturing sectors.<br>• Occasionally meet with clients to gather feedback and refine curriculum based on their requirements.<br>• Collaborate with leadership, including the Vice President and Director of Advanced Manufacturing, to align deliverables with organizational goals.<br>• Explore innovative technologies such as augmented reality to enhance the learning experience.
