We are looking for a skilled Customer Service Representative to join our team on a contract basis in Beaverton, Oregon. This role requires a proactive individual with strong communication skills and the ability to manage customer interactions effectively. The position involves handling inquiries, processing orders, and ensuring customer satisfaction through detailed and accurate support.<br><br>Responsibilities:<br>• Reach out to customers to gather necessary details for order processing.<br>• Accurately input order data into the system to ensure seamless operations.<br>• Share production updates and availability information with brokers and sales teams.<br>• Serve as a bridge between buyers or brokers and internal departments to facilitate smooth communication.<br>• Address customer feedback promptly, documenting responses for continuous improvement.<br>• Manage both inbound and outbound calls, providing timely support.<br>• Handle email correspondence professionally to resolve queries and provide updates.<br>• Perform order entry tasks with precision and attention to detail.
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
Robert Half is partnering with talented customer service professionals interested in contract and contract opportunities across a variety of industries. These roles offer flexibility, exposure to different organizations, and the opportunity to build valuable experience while supporting clients during periods of high demand, growth, or transition. <br> Job Summary Customer Service Representatives provide frontline support by responding to customer or internal employee inquiries, resolving issues, and ensuring a positive experience. Assignments may vary by client and industry, but all roles focus on strong communication, problem‑solving, and professionalism. Key Responsibilities Respond to customer or employee inquiries via phone, email, chat, or in person Provide accurate information regarding products, services, policies, or procedures Resolve questions, concerns, or issues in a timely and detail oriented manner Document interactions and update records accurately in internal systems Escalate complex or sensitive issues to appropriate teams when needed Follow established processes, service standards, and compliance guidelines Meet productivity metrics, quality standards, and response-time expectations Collaborate with internal teams to improve service and workflow efficiency
<p>The Front Desk Coordinator will manage and coordinate all front office activities. This position is crucial for creating a positive first impression for our clients and guests and requires a professional demeanor and excellent communication skills.</p><p>Responsibilities:</p><ol><li>Greet and assist visitors, clients, and staff members, providing a welcoming and friendly environment.</li><li>Manage incoming calls, direct calls to appropriate internal resources, and provide necessary information to callers.</li><li>Schedule and manage appointments efficiently using the company's scheduling system.</li><li>Coordinate mailing services, including incoming, outgoing, and delivery of mails and packages.</li><li>Support in event planning and coordination whenever required.</li><li>Perform basic administrative tasks, including data entry, filing, and maintaining office supplies.</li><li>Always uphold a high level of confidentiality and professionalism.</li></ol><p><br></p>
<p>We are looking for a professional and friendly Receptionist to join. You’ll play a key role in creating a welcoming and organized front office. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to manage multiple tasks efficiently.</p><p>Responsibilities:</p><ul><li>Warmly greet, assist and direct visitors.</li><li>Manage all incoming calls and direct them to the correct departments.</li><li>Maintain a neat, organized, and welcoming reception area.</li><li>Handle all incoming and outgoing mails promptly.</li><li>Coordinate appointments and meetings.</li><li>Perform administrative and clerical tasks such as filing, copying, printing etc.</li><li>Manage office supplies inventory.</li></ul><p><br></p>
<p>Robert Half is looking for an <strong>interim CIO</strong> to support a Pacific Northwest based client. This is a contract role that will go through the end of this year. </p><p> </p><p><strong>Duration</strong>: End of year </p><p><strong>Location:</strong> Onsite in Portland, flexible with hybrid work </p><p><strong>Pay rate</strong>: up to $145/hourly (W2) </p><p> </p><p><strong><u>Job Responsibilities:</u></strong></p><ul><li>Define and execute an enterprise technology roadmap. </li><li>Build, mentor, and inspire a high-performing technology team distributed across multiple offices</li><li>Champion and support the team on major initiatives, including an enterprise ERP transition</li><li>Lead SharePoint migration and data warehouse implementation</li><li>Champion an AI strategy, building on early momentum with enterprise AI tools to drive meaningful productivity gains</li><li>Facilitate collaborative solutions across IT and design/technology functions that support both business operations and creative work</li><li>Maintain a strong security posture and compliance with applicable regulatory frameworks, enabling continued growth in government and regulated projects</li><li>Position the organization as an industry leader in the innovative application of technology</li></ul>
<p>Charlie Gilmur with Robert Half is looking for an Aging Specialist to join our team in Vancouver, Washington. This role is vital for ensuring timely reimbursement and maintaining acceptable accounts receivable metrics by managing outstanding charges owed by third-party payers. The ideal candidate will be skilled in accounts receivable processes and committed to promoting financial health while providing guidance and support to entry-level staff.</p><p><br></p><p>Responsibilities:</p><p>• Assist patients in applying for financial programs, including sliding scale options, and ensure their eligibility by updating relevant information in the system.</p><p>• Help individuals and families access benefits such as Medicaid and enroll in programs that support their needs.</p><p>• Provide patients with access to WA Apple Health Behavioral Health Services Booklet and other relevant resources.</p><p>• Prepare accurate treatment cost estimates and payment agreements, documenting all details in the system.</p><p>• Monitor and manage daily accounts receivable follow-up reports for accounts over 90 days, ensuring compliance with productivity standards.</p><p>• Identify trends in denials or reimbursement issues and escalate potential concerns to supervisory staff.</p><p>• Maintain clear communication with payer representatives to address large-scale denial or reimbursement concerns.</p><p>• Investigate insurance remittance advices, resolve denial reasons, and draft well-structured appeals to ensure proper resolution.</p><p>• Support and train entry-level team members in billing practices and account resolution techniques.</p><p>• Collaborate with other departments to streamline accounts receivable processes and improve efficiency.</p><p><br></p><p>The salary range for this position is $40,000 - $42,952.</p><p> </p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>STD/LTD</p><p>401k with match</p><p>PTO accrued at a rate of 6 hours per pay period</p><p>6 paid holidays</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013368539</p><p><br></p>
<p>We are looking for an Aging Specialist to join our team in Vancouver, Washington. In this role, you will be responsible for managing accounts receivable processes, ensuring timely follow-up on outstanding charges, and maintaining strong relationships with third-party payers. Your expertise will contribute to the financial health of the organization by resolving issues efficiently and supporting the training of entry level staff.</p><p><br></p><p>Responsibilities:</p><p>• Assist patients in applying for financial assistance programs, including Sliding Scale, and ensure their approval and notification.</p><p>• Guide individuals and families through the process of accessing Medicaid benefits and enrolling in relevant programs.</p><p>• Provide patients with resources such as the WA Apple Health Behavioral Health Services booklet to support their care.</p><p>• Prepare accurate treatment cost estimates and payment agreements, documenting all details in organizational systems.</p><p>• Monitor and maintain daily reports of accounts over 90 days, adhering to productivity standards.</p><p>• Analyze denial and reimbursement trends by payer, type, or coding issue to identify root causes and escalate concerns as needed.</p><p>• Communicate effectively with payer representatives to address large-scale denial or reimbursement issues.</p><p>• Review insurance remittance advices, investigate denial reasons, and submit well-crafted appeals to resolve payment discrepancies.</p><p><br></p><p>The salary range for this position is $40,000 to $45,760.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>STD/LTD</p><p>401k with match</p><p>PTO accrued at a rate of 6 hours per pay period</p><p>6 paid holidays</p><p><br></p>
