<p>We are looking for a Sr. Software Engineer. This role is suited for someone who enjoys building modern web applications, creating reliable backend services, and working across the full software development lifecycle. The ideal candidate brings strong experience with Microsoft-based technologies and a practical approach to delivering scalable, maintainable solutions in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and maintain software applications using C# and .NET technologies across both backend and web-based systems.</p><p>• Build responsive user interfaces with modern front-end tools such as Angular, JavaScript or TypeScript, along with HTML5 and CSS3.</p><p>• Create and integrate RESTful APIs to support application functionality and enable communication between services.</p><p>• Develop database-driven features and write efficient queries for relational database platforms.</p><p>• Apply object-oriented design methods and established engineering standards to produce clean, testable, and maintainable code.</p><p>• Collaborate with cross-functional team members in an Agile/Scrum setting to plan, deliver, and refine application features.</p><p>• Use source control tools such as Git to manage code changes, support team development, and maintain version history.</p><p>• Contribute to application architecture, troubleshooting, and performance improvements throughout the development process.</p>
We are looking for a Software Integration Engineer to help connect industrial imaging hardware with reliable software systems that support modern manufacturing operations in Cambridge, Massachusetts. In this role, you will work across camera technologies, application software, and backend services to ensure image capture and device performance meet production needs. This position offers the chance to contribute to a growing team focused on practical computer vision solutions used in real factory environments.<br><br>Responsibilities:<br>• Build and support camera capture capabilities within production software workflows used in manufacturing environments.<br>• Create and maintain integrations for GenICam-compatible cameras, including work with Basler and related imaging toolkits when applicable.<br>• Investigate and resolve image acquisition problems such as timing inconsistencies, dropped frames, and synchronization failures.<br>• Adjust and fine-tune imaging settings including exposure, gain, trigger behavior, and lighting coordination for different use cases.<br>• Collaborate with software engineers to extend hardware connectivity and improve backend services for image capture and device management.<br>• Assess suitable lenses, optics, and illumination approaches to improve image quality and application performance.<br>• Develop and maintain interfaces between the platform and customer equipment, including industrial control and automation systems.<br>• Support configuration of real-time monitoring and control environments tied to production operations where needed.
We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment.<br><br>Responsibilities:<br>• Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms.<br>• Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution.<br>• Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently.<br>• Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption.<br>• Translate technical concepts into clear, practical guidance for users who may not have a technical background.<br>• Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion.<br>• Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.