<p>We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations in Spartanburg, South Carolina. This is a Contract position focused on delivering responsive desktop and end-user support, resolving common Windows-related issues, and helping employees stay productive. The ideal candidate is comfortable working with service requests, user account administration, and hands-on troubleshooting across Microsoft-based systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day desktop and help desk support by diagnosing and resolving hardware, software, and operating system issues for end users.</p><p>• Manage incoming service desk tickets, prioritize requests appropriately, and deliver timely updates through to resolution.</p><p>• Support Microsoft Windows environments, including Windows 11 devices, with setup, maintenance, and issue remediation.</p><p>• Administer user accounts and access permissions within Active Directory, including account updates and password assistance.</p><p>• Investigate basic technical problems, identify root causes, and apply practical fixes that minimize user downtime.</p><p>• Assist with application support, including troubleshooting issues related to Microsoft Dynamics 365 Business Central when needed.</p><p>• Prepare and deploy workstations, install required software, and ensure devices are configured according to support standards.</p>
<p>We are looking for a Network Engineer in Greenville, South Carolina on a contract-to-permanent basis. This position is ideal for a hands-on, detail-oriented individual who can support and improve core network operations while helping maintain a secure and reliable infrastructure. The role will work closely with technical teams to strengthen connectivity, troubleshoot issues, and support day-to-day network performance in an onsite environment with potential hybrid flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain enterprise network infrastructure, including routing, switching, and firewall environments, to support stable business operations.</p><p>• Configure, monitor, and optimize Cisco networking equipment to ensure dependable connectivity across the organization.</p><p>• Administer Fortinet and FortiGate firewall solutions, including policy updates, security rule management, and performance tuning.</p><p>• Investigate network incidents, identify root causes, and implement timely resolutions to minimize operational disruption.</p><p>• Support network security efforts by applying best practices, reviewing configurations, and addressing vulnerabilities as needed.</p><p>• Collaborate with internal technology teams on infrastructure improvements, deployments, and environment changes related to network operations.</p><p>• Document network configurations, procedures, and support activities to maintain clear operational records and knowledge sharing.</p>