<p>We are seeking a detail-oriented Utility Billing Clerk experienced with Tyler ERP software to join our administrative/finance team. The ideal candidate will manage all aspects of utility customer billing, payment processing, and account maintenance, ensuring accurate and timely invoicing for water, sewer, and other municipal services.</p><p>Key Responsibilities:</p><ul><li>Generate and distribute utility bills using Tyler ERP software based on meter readings and service data</li><li>Process payments, post transactions, and reconcile daily receipts within the ERP system</li><li>Maintain customer account information, including setting up new accounts, updating contact details, and processing service changes</li><li>Respond to customer inquiries regarding bills, payments, and account activity in a prompt and courteous manner</li><li>Research and resolve billing discrepancies and assist with collections while maintaining confidentiality</li><li>Prepare routine and ad hoc reports from Tyler ERP for management or external auditors</li><li>Coordinate with field staff to verify meter readings and service changes</li><li>Ensure all billing procedures comply with organizational policies and regulatory standards</li><li>Assist in month-end closings and other accounting support tasks as needed</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p> </p>

<p>Qualifications:</p><ul><li>Previous experience in utility billing or accounts receivable preferred</li><li>Knowledge of Tyler ERP or similar utility billing software required</li><li>Strong attention to detail and accuracy in data entry and reconciliation</li><li>Excellent written and verbal communication skills</li><li>Familiarity with basic accounting principles</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>High school diploma or equivalent; additional coursework in accounting or business administration a plus</li></ul><p><br></p>

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