<p>We are seeking a Customer Service Representative (CSR) for a temp-to-hire (T2H) full-time onsite role with a starting pay rate of $16.5/hour. This opportunity is perfect for candidates with strong customer service skills, excellent technical understanding, and the ability to thrive in a fast-paced, high-volume environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Handle customer inquiries with professionalism and provide effective solutions.</p><p>Work efficiently in a high-pressure environment, meeting service level thresholds.</p><p>Provide information about products and services while exceeding customer expectations.</p><p>Maintain confidentiality, particularly with billing and credit card information.</p><p>Diffuse difficult customer situations and deliver exceptional service at all times.</p><p>Organize and prioritize workload while multitasking effectively.</p><p>Demonstrate proficiency in grammar and spelling in all customer interactions.</p><p>Perform technical tasks, such as saving files to shared folders, attaching them to emails, and organizing files using a shared file server.</p><p>Skills/Experience:</p><p><br></p><p>Technical proficiency is a must; candidates should understand terms like “save to desktop,” “open a new tab,” and “file explorer.”</p><p>Ability to search for files, attach them to emails, and create new folders for file organization is essential.</p><p>Typing speed and accuracy required.</p><p>Details:</p><p><br></p><p>Work Hours: Monday-Friday, 8:00 am-5:00 pm onsite. After 90 days, candidates will join a rotating late-day schedule (Tuesdays or Thursdays, 10:00 am-7:00 pm).</p><p>Location: Onsite.</p><p>Start Date: Up to 2 weeks after selection due to onboarding processes.</p><p>Duration: Temp-to-hire.</p><p>Compensation: $16/hour.</p><p>If you are a highly organized individual with strong computer skills and a commitment to top-tier customer service, apply today! This entry into a dynamic team environment will help you build your career while making a meaningful impact on our customers.</p><p><br></p><p><br></p><p>----Customer Service Representative ("CSR") is responsible for providing quality customer service, dealing with a variety of customer inquiries, identifying problems and providing solutions while communicating clearly and effectively. The right candidate must be able to deliver a high level of service under pressure, and handle difficult situations with professionalism, according to the policies of the company. This position calls for a team player who can also work independently with minimal supervision., · Working efficiently in a fast -paced, high-volume environment · Answering a high volume of inquiries and meeting designated service level thresholds determined by the Company · Providing information about our products and services, while demonstrating our commitment to Customer Service · Maintaining a high level of confidentiality in regards to customer billing and credit card information · Diffusing difficult customer situations · Organizing and prioritizing workload · Interacting positively with co-workers · Providing excellent customer service that exceeds. customers' expectations · Multi-tasking quickly acquiring extensive product knowledge · Other duties as assigned by management · Good attendance is mandatory · Demonstrate excellent spelling and grammar skills. Apply today! ----</p>
