We are looking for an experienced Collections Specialist to join our team in Albuquerque, New Mexico. In this role, you will focus on resolving overdue accounts, negotiating payment terms, and maintaining clear and detail-oriented communication with clients. This is a long-term contract position that offers an opportunity to contribute to the success of our organization while honing your skills in account resolution.<br><br>Responsibilities:<br>• Contact clients to discuss overdue accounts and negotiate payment arrangements while adhering to company policies.<br>• Maintain accurate records of all collection activities, including payment agreements and account statuses.<br>• Collaborate with internal departments to address billing discrepancies and ensure timely resolutions.<br>• Prepare reports that track collection progress and contribute to departmental objectives.<br>• Assist in developing strategies to improve collection rates and meet performance targets.<br>• Provide exceptional customer service while balancing firm collection practices.<br>• Stay updated on relevant regulations and compliance standards related to collections.<br>• Utilize software tools such as Microsoft Excel to manage account data efficiently.<br>• Identify and escalate complex cases to management when necessary.<br>• Support team efforts in achieving overall financial goals and objectives.
<p>A private medical practice is seeking Patient Service Representatives (PSRs) to support front desk and patient-facing operations in a women’s specialty clinic. This role is responsible for greeting patients, managing check-in and check-out, verifying insurance, collecting documentation, and ensuring accurate data entry in compliance with medical standards. Ideal candidates will bring strong computer skills, professionalism, and attention to detail, along with prior experience in a medical office or administrative setting. The position offers a Monday–Friday schedule with early Friday close, operates fully on-site, and is structured as temp-to-hire to allow both the practice and candidate to evaluate long-term fit.</p>
We are looking for a dedicated Collections Specialist to join our team in Albuquerque, New Mexico. In this long-term contract role, you will play a vital part in resolving overdue accounts, negotiating payment arrangements, and ensuring accurate documentation of collection activities. This position requires strong communication skills, attention to detail, and the ability to balance assertive collection practices with exceptional customer service.<br><br>Responsibilities:<br>• Contact clients to negotiate payment arrangements and resolve account disputes professionally.<br>• Maintain and update detailed records of all collection activities within the system.<br>• Collaborate with internal departments to address billing discrepancies and ensure accurate account resolutions.<br>• Monitor overdue accounts and follow up on payments to meet departmental goals.<br>• Generate reports on collection activities and provide updates to management.<br>• Ensure compliance with company policies and legal regulations during all collection procedures.<br>• Assist in improving collection processes and strategies to enhance efficiency.<br>• Communicate effectively with both commercial and consumer clients to maintain positive relationships.<br>• Utilize data tools and software to manage accounts and track payment statuses.
