<p>We are seeking a Customer Service Representative (CSR) for a temp-to-hire (T2H) full-time onsite role with a starting pay rate of $16.5/hour. This opportunity is perfect for candidates with strong customer service skills, excellent technical understanding, and the ability to thrive in a fast-paced, high-volume environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Handle customer inquiries with professionalism and provide effective solutions.</p><p>Work efficiently in a high-pressure environment, meeting service level thresholds.</p><p>Provide information about products and services while exceeding customer expectations.</p><p>Maintain confidentiality, particularly with billing and credit card information.</p><p>Diffuse difficult customer situations and deliver exceptional service at all times.</p><p>Organize and prioritize workload while multitasking effectively.</p><p>Demonstrate proficiency in grammar and spelling in all customer interactions.</p><p>Perform technical tasks, such as saving files to shared folders, attaching them to emails, and organizing files using a shared file server.</p><p>Skills/Experience:</p><p><br></p><p>Technical proficiency is a must; candidates should understand terms like “save to desktop,” “open a new tab,” and “file explorer.”</p><p>Ability to search for files, attach them to emails, and create new folders for file organization is essential.</p><p>Typing speed and accuracy required.</p><p>Details:</p><p><br></p><p>Work Hours: Monday-Friday, 8:00 am-5:00 pm onsite. After 90 days, candidates will join a rotating late-day schedule (Tuesdays or Thursdays, 10:00 am-7:00 pm).</p><p>Location: Onsite.</p><p>Start Date: Up to 2 weeks after selection due to onboarding processes.</p><p>Duration: Temp-to-hire.</p><p>Compensation: $16.5/hour.</p><p>If you are a highly organized individual with strong computer skills and a commitment to top-tier customer service, apply today! This entry into a dynamic team environment will help you build your career while making a meaningful impact on our customers.</p><p><br></p><p><br></p><p>----Customer Service Representative ("CSR") is responsible for providing quality customer service, dealing with a variety of customer inquiries, identifying problems and providing solutions while communicating clearly and effectively. The right candidate must be able to deliver a high level of service under pressure, and handle difficult situations with professionalism, according to the policies of the company. This position calls for a team player who can also work independently with minimal supervision., · Working efficiently in a fast -paced, high-volume environment · Answering a high volume of inquiries and meeting designated service level thresholds determined by the Company · Providing information about our products and services, while demonstrating our commitment to Customer Service · Maintaining a high level of confidentiality in regards to customer billing and credit card information · Diffusing difficult customer situations · Organizing and prioritizing workload · Interacting positively with co-workers · Providing excellent customer service that exceeds. customers' expectations · Multi-tasking quickly acquiring extensive product knowledge · Other duties as assigned by management · Good attendance is mandatory · Demonstrate excellent spelling and grammar skills. Apply today! ----</p>
<p><br></p><p><br></p><p>Position Overview</p><p>We are seeking a Collections Specialist (Account Resolution Representative) to manage overdue accounts, ensure accurate resolution, and maintain professional communication with clients. This role requires persistence, attention to detail, and the ability to negotiate while balancing customer service with firm collection practices.</p><p><br></p><p>Key Responsibilities</p><p>Contact clients regarding overdue accounts, follow up consistently.</p><p>Negotiate payment arrangements and resolve disputes.</p><p>Manage account records and document all collection activities.</p><p>Assist with reporting and department goals.</p><p>Collaborate with internal teams to resolve billing discrepancies.</p><p><br></p><p>Qualifications</p><p>Prior collections or AR experience required.</p><p>Proficiency in Microsoft Excel and Office.</p><p>Strong communication and negotiation skills.</p><p>Organized, detail-oriented, and able to manage multiple accounts.</p><p>Bilingual (English/Spanish) a plus.</p>
<p>**Service Coordinator**</p><p>We’re seeking a detail-oriented and customer-focused **Service Coordinator** to join our team. This position is responsible for responding to customer inquiries, quoting and ordering parts, scheduling service appointments, and ensuring timely, accurate communication to create a positive customer experience. The ideal candidate is organized, proactive, and able to problem-solve efficiently in a fast-paced environment. Key duties include identifying warranty coverage, coordinating with service technicians, maintaining detailed records, and providing excellent phone and email support. Candidates should have a high school diploma, 1–3 years of related experience, strong computer and communication skills, and the ability to multitask while maintaining professionalism. Bilingual (English/Spanish) skills are a plus. This job will start at 30 hours a week, with the potential to become full time. </p><p><br></p>
<p>100% On site position, no remote/hybrid. Front Desk Coordinator needed for a contract for a local Tax Firm. You will be the first line of contact to the public, greeting clients at the door, answering phones and email, with timely delivery of messages to appropriate staff. Various documents will be scanned, logged in and routed to the assigned staff. Applicant will be responsible for tax-return processing beginning with drop-off to final e-filing and log-out. Generating invoices and tracking accounts receivable are conducted throughout the month. Engagement letters must be typed for various bookkeeping, payroll and tax clients at various times, and mailed or electronically delivered in a timely manner, and logged as they are returned. Various office equipment and office supplies must be maintained and kept on hand. FT, 40 hours a week through april.</p>
