<p><br></p><p><br></p><p>Position Overview</p><p>We are seeking a Collections Specialist (Account Resolution Representative) to manage overdue accounts, ensure accurate resolution, and maintain professional communication with clients. This role requires persistence, attention to detail, and the ability to negotiate while balancing customer service with firm collection practices.</p><p><br></p><p>Key Responsibilities</p><p>Contact clients regarding overdue accounts, follow up consistently.</p><p>Negotiate payment arrangements and resolve disputes.</p><p>Manage account records and document all collection activities.</p><p>Assist with reporting and department goals.</p><p>Collaborate with internal teams to resolve billing discrepancies.</p><p><br></p><p>Qualifications</p><p>Prior collections or AR experience required.</p><p>Proficiency in Microsoft Excel and Office.</p><p>Strong communication and negotiation skills.</p><p>Organized, detail-oriented, and able to manage multiple accounts.</p><p>Bilingual (English/Spanish) a plus.</p>
<p>**Service Coordinator**</p><p>We’re seeking a detail-oriented and customer-focused **Service Coordinator** to join our team. This position is responsible for responding to customer inquiries, quoting and ordering parts, scheduling service appointments, and ensuring timely, accurate communication to create a positive customer experience. The ideal candidate is organized, proactive, and able to problem-solve efficiently in a fast-paced environment. Key duties include identifying warranty coverage, coordinating with service technicians, maintaining detailed records, and providing excellent phone and email support. Candidates should have a high school diploma, 1–3 years of related experience, strong computer and communication skills, and the ability to multitask while maintaining professionalism. Bilingual (English/Spanish) skills are a plus. This job will start at 30 hours a week, with the potential to become full time. </p><p><br></p>
<p>100% On site position, no remote/hybrid. Front Desk Coordinator needed for a contract for a local Tax Firm. You will be the first line of contact to the public, greeting clients at the door, answering phones and email, with timely delivery of messages to appropriate staff. Various documents will be scanned, logged in and routed to the assigned staff. Applicant will be responsible for tax-return processing beginning with drop-off to final e-filing and log-out. Generating invoices and tracking accounts receivable are conducted throughout the month. Engagement letters must be typed for various bookkeeping, payroll and tax clients at various times, and mailed or electronically delivered in a timely manner, and logged as they are returned. Various office equipment and office supplies must be maintained and kept on hand. FT, 40 hours a week through april.</p>
