We are looking for a Leasing Agent to join our team in Albany, New York. In this Contract-to-Permanent position, you will play a key role in creating a positive experience for prospective and current residents while supporting the daily operations of the leasing office. If you thrive in a customer-focused environment and enjoy helping people find their perfect home, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and assist prospective residents with professionalism and enthusiasm.<br>• Conduct property tours that highlight the features and benefits of available units.<br>• Clearly explain leasing terms and guide applicants through the lease application process.<br>• Maintain consistent follow-up with leads to encourage property visits and applications.<br>• Provide support during move-ins, lease renewals, and other resident-related activities.<br>• Collaborate with the team to ensure efficient daily operations.<br>• Address connectivity issues and resolve customer concerns effectively.<br>• Handle inbound and outbound calls to assist with inquiries and provide solutions.<br>• Manage email correspondence to respond to resident and applicant questions promptly.