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6 results for Help Desk Analyst Ii in Acton, MA

Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Contract / Temporary to Hire
  • 31.66 - 36.66 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Boston, Massachusetts. In this contract-to-permanent position, you will play a vital role in providing Tier 2 and Tier 3 support for a variety of applications, systems, and platforms. This is an exciting opportunity to work in a collaborative and growing environment where you can contribute to impactful technology initiatives and long-term organizational goals.<br><br>Responsibilities:<br>• Provide advanced Tier 2 and Tier 3 support for Windows desktop environments, including troubleshooting escalated issues.<br>• Support and maintain iManage, Office 365, Azure virtual desktop, and Windows 11 systems.<br>• Write and modify SQL queries to assist with data management and application functionality.<br>• Address service desk tickets related to log management, server capacity issues, disaster recovery validation, and other user concerns.<br>• Troubleshoot and resolve application issues for proprietary and industry-specific software.<br>• Collaborate with team members to ensure optimal system performance and user satisfaction.<br>• Assist in cloud migration projects and other upcoming technology initiatives.<br>• Provide attentive and timely customer service to end users, including lawyers and other staff members.<br>• Support backup and disaster recovery processes using tools like Zerto.<br>• Contribute to the organization’s technology growth by offering insights and solutions for future advancements.
  • 2026-01-21T17:23:54Z
Treasury Analyst
  • Boston, MA
  • remote
  • Permanent
  • 55000.00 - 80000.00 USD / Yearly
  • <p>Treasury Analyst </p><p>Boston, MA</p><p>Hybrid schedule</p><p>55k - 80k (plus bonus)</p><p><br></p><ul><li>Initiate ACH transfers and wires</li><li>Liaise with banking relationships to ensure best in class offerings and support, and assess new providers/platforms, as necessary</li><li>Assist with cash and brokerage account openings</li><li>Monitor account balances across multiple platforms to ensure account holders are meeting operating cash needs and addressing FDIC limits</li><li>Assist entity team with the preparation and review of investor capital call and distribution memos</li><li>Assist with the preparation of Form 1099 where needed</li><li>Daily/monthly bank and custody reconciliations for various funds and individual clients</li><li>Assist in management of lines of credit including paydowns, expenses and related documentation</li><li>Adhere to practice controls policy and assist external auditors with controls testing</li></ul>
  • 2026-02-06T23:38:44Z
IT Manager
  • Portsmouth, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We’re looking for an IT Manager with manufacturing experience to keep our systems running smoothly, securely, and on time—just like our production lines. This role will lead IT operations, support plant and corporate users, and partner closely with manufacturing, engineering, and leadership teams. You’ll oversee infrastructure, applications, vendors, and projects while translating business needs into practical, reliable technology solutions. Experience in manufacturing environments is a must, along with strong leadership, problem‑solving, and communication skills. Bonus points if you can fix a system issue before production notices—and still keep your cool when something inevitably breaks at 4:59 PM.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support IT operations in a manufacturing environment (ERP, networks, systems, security)</li><li>Partner with plant and business leaders to improve efficiency, uptime, and data visibility</li><li>Manage vendors, projects, and continuous improvement initiatives</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>IT management experience in manufacturing or industrial settings</li><li>Strong understanding of ERP systems, infrastructure, and shop‑floor technology</li><li>A calm, solutions‑first mindset (and a sense of humor helps)</li></ul><p><br></p>
  • 2026-02-09T14:48:41Z
Accounts Payable Clerk
  • Natick, MA
  • onsite
  • Permanent
  • 57000.00 - 63000.00 USD / Yearly
  • <p>Our client is seeking a detail-oriented <strong>Accounts Payable Analyst</strong> to join their team! This position is ideal for someone who enjoys working independently, takes initiative, and has a strong eye for accuracy and organization.</p><p><br></p><p><strong>Responsibilities include:</strong></p><p>The Accounts Payable Analyst will be responsible for the accurate and timely processing of invoices and payments. Daily duties include reviewing and matching invoices and check requests, verifying vendor codes, invoice numbers, and dates, and ensuring all required approvals are in place. You’ll process and prepare accounts payable checks, coordinate with internal teams for payment releases, and ensure all checks are matched and mailed correctly. Additional responsibilities include monitoring accounts to ensure payments are current, resolving invoice discrepancies, processing refunds, and corresponding with vendors regarding payment inquiries or new vendor setup.</p><p><br></p><p>For <strong>immediate consideration</strong>, please call Allison Brown @ 508.205.2121</p><p><br></p><p><br></p><p><strong>Qualifications:</strong></p><ul><li>2+ years of hands-on Accounts Payable experience</li><li>Strong attention to detail, accuracy, and organizational skills</li><li>Ability to work independently and manage multiple priorities</li><li>Proficiency with accounting systems</li></ul><p>This is a great opportunity to join a professional, team-oriented environment that values accuracy and efficiency</p>
  • 2026-01-23T15:58:52Z
ERP Integration Manager
  • Boston, MA
  • onsite
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
  • 2026-01-16T19:08:51Z
IT Manager
  • Nashua, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
  • 2026-02-09T14:43:39Z