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Medical Customer Service Specialist in Reading, PA

Medical Customer Service Specialist Job Description

Duties include receiving and placing telephone calls. Answers questions from patients and providers with speed and professionalism. Performs data entry and uses related software programs. The role may also require research skills to troubleshoot patient problems. Excellent communication abilities are essential.

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Salary for Medical Customer Service Specialist in Reading, PA

36075 - 45581

Low
36075
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
39488
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
45581
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Medical Coding Manager 64106 72394 82631 Certified Professional Coder 51675 59475 69713 Credentialing Specialist 42656 47531 55575 Intake/Admissions Specialist 38513 41438 44606 Patient Access/Services Specialist 36806 40219 43631 Insurance Authorization Specialist 38025 39488 45581 Medical Scheduler 37050 39244 41925 Medical Data Entry Specialist 35344 38756 43144 Insurance Verification Specialist 36075 38513 45338 Insurance Referral Coordinator 35831 38269 44119 Electronic Medical Records Specialist 32663 34856 37781

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.