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2 results for Technical Support in Vancouver, WA
- Fairview, OR
- onsite
- Permanent
- 60000 - 78000 USD / Yearly
- <p>We are looking for an experienced IT Service Desk Analyst who will be responsible for delivering day-to-day IT related support to users across North America, while serving as a proactive liaison between IT and the business. This role ensures operational excellence in end-user support, while also contributing to continuous improvement, business engagement, and alignment of IT services with Company goals. Day to day IT support includes, but not limited to, hardware setup, configuration, provisioning and user account management. The role also includes support for business applications.</p><p><br></p><ul><li>3+ years of hands-on service desk experience in a well-established IT service desk environment doing more than just level 1 support.</li><li>ITIL V3/V4 training with practical application of ITIL practices</li><li>Windows OS, Microsoft 365, network concepts, common business applications</li><li>Proficient with reporting and analytical tools (e.g. Power BI) for generating dashboards, KPIs, and operational insights</li><li>Liaison between IT and business units, analyzing service trends, recommending improvements, and promoting a consistent, customer-focused technology experience across the organization.</li><li>Long term career goals, interest in growing with the company</li></ul><p><br></p><p>$60,000 - $78,000</p><p>Onsite in Gresham</p><p>Monday to Friday, from 5:30AM to 2:00PM - potential OT</p><p>Benefits: MDV, PTO, 401K</p>
- 2026-03-11T00:00:00Z
- Beaverton, OR
- onsite
- Temporary
- 18 - 22 USD / Hourly
- <p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
- 2026-03-12T00:00:00Z