We are looking for a Customer Service Representative to join a dynamic team in Atlanta, Georgia, within the medical devices industry. This position offers an exciting opportunity to provide outstanding customer service and technical support for innovative home sleep apnea testing devices. The role involves assisting customers with technical issues, educating them about products, and ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver exceptional customer service and technical support for medical device products and services.<br>• Collaborate with team members to investigate and resolve customer issues in line with established policies.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Educate customers about product features and benefits to ensure proper usage.<br>• Foster customer retention by providing superior support and addressing concerns promptly.<br>• Communicate unresolved issues to the Customer Service Manager for further action.<br>• Utilize remote support tools and industry-standard applications to troubleshoot technical problems.<br>• Work independently while contributing to team goals in a fast-paced environment.<br>• Adapt to new challenges and learn quickly to address diverse customer needs.<br>• Offer clear explanations of technical issues to non-technical customers.
<p><strong>Customer Service Representative (Skilled)</strong></p><p><strong>Contract Length:</strong> 78‑Week Contract</p><p><strong>Pay:</strong> $20/hour (W2)</p><p><strong>Location:</strong> Remote or Central Time Zone Support (team operates in CST)</p><p><strong>Schedule:</strong> Standard business hours</p><p><strong>Job Summary</strong></p><p>We are seeking a skilled <strong>Customer Service Representative</strong> to support order management, issue resolution, and communication with internal teams and field representatives. The ideal candidate is a problem solver who enjoys investigating issues, navigating multiple systems, and ensuring a positive customer experience.</p><p>This role follows clearly defined procedures and guidelines, requiring the ability to handle routine tasks while exercising good judgment to resolve customer inquiries, claims, and complaints fairly and effectively. You will also contribute to customer education efforts and support continuous improvement initiatives based on customer feedback.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer support related to sales, order processing, installations, promotions, and general inquiries.</li><li>Maintain positive customer relationships through clear, timely, and professional communication.</li><li>Investigate and resolve customer complaints in alignment with applicable consumer laws and internal policies.</li><li>Handle order‑related tasks, including reviewing information, coordinating with representatives, and troubleshooting account issues.</li><li>Support organizational initiatives to educate customers and proactively address common questions.</li><li>Assist in developing and implementing improvements in response to customer survey insights.</li><li>Follow established procedures and work routines while adhering to defined guidelines and documentation standards.</li></ul><p><br></p>
We are looking for a dedicated Part-Time Customer Service Representative to join our team in Smyrna, Georgia. In this role, you will play a vital part in ensuring smooth interactions with customers, managing orders, and maintaining high service standards. This is a long-term contract position, offering the opportunity to contribute to a dynamic and customer-focused environment.<br><br>Responsibilities:<br>• Facilitate customer sales processes, from order placement to product delivery, ensuring timely and accurate service.<br>• Input technical data into relevant systems and maintain detailed records of customer requests and order changes.<br>• Collaborate with sales teams and customers to gather necessary documentation for order completion.<br>• Utilize databases effectively to track orders, document changes, and maintain customer information.<br>• Partner with field service teams to strategize on resolving long-term customer service concerns.<br>• Generate routine management, quality, and special reports as requested by the supervisor.<br>• Communicate departmental challenges to supervisors and propose solutions for improvement.<br>• Adhere to individual productivity standards while completing assignments with accuracy and timeliness.<br>• Recommend innovative approaches and practices to enhance departmental efficiency and service quality.<br>• Handle additional duties as assigned to support team objectives.
We are looking for a dedicated Customer Experience Specialist to join our team in Atlanta, Georgia. In this role, you will play a key part in ensuring customer satisfaction by providing support related to orders, product inquiries, and troubleshooting issues. This is a Contract position, offering an excellent opportunity to grow within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Assist customers with placing orders, providing detailed product information, and addressing pricing inquiries.<br>• Respond to customer questions about order status and deliver timely solutions to support requests.<br>• Accurately input and manage customer data and order records within the company's system.<br>• Troubleshoot connectivity and other issues effectively to ensure a seamless experience for customers.<br>• Develop strong customer relationships by showcasing product expertise and prompt communication.<br>• Collaborate with team members to share insights and enhance overall team performance.<br>• Maintain detailed and organized documentation of customer interactions, cases, and resolutions.<br>• Utilize multiple browsers and communication platforms to address customer needs efficiently.<br>• Handle email correspondence professionally to resolve inquiries and provide updates.<br>• Contribute to continuous improvement by identifying and implementing best practices.
<p>We are looking for a detail-oriented Collections Representative to join our team in Conyers, Georgia. In this contract position, you will play a key role in managing financial transactions, ensuring accurate processing of invoices, and maintaining excellent customer service standards. If you have strong organizational skills and thrive in a fast-paced environment, this opportunity is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Process customer invoices accurately and efficiently while adhering to company policies.</p><p>• Handle inbound calls and provide attentive support to resolve customer inquiries related to accounts receivable.</p><p>• Review and reconcile accounts to identify discrepancies and ensure timely resolution.</p><p>• Manage check processing and overdraft transactions with precision and attention to detail.</p><p>• Utilize Oracle program and Microsoft Office tools to maintain and organize financial records.</p><p>• Collaborate with internal teams to ensure seamless communication regarding customer accounts.</p><p>• Conduct thorough reviews of invoices and ensure compliance with accounting standards.</p><p>• Address customer concerns with courtesy and maintain strong relationships.</p><p>• Assist in hiring processes by providing necessary documentation and support for onboarding.</p><p>• Perform other accounting functions as needed to support the department's objectives.</p>
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays.<br><br>Essential Functions:<br><br>Place daily collection calls to clients.<br>Perform in-depth account analysis and research.<br>Generate and maintain necessary reports.<br>Distribute account statements to customers.<br>Communicate directly with customers to settle outstanding account issues.<br>Draft collection letters and prepare lien-related documents as needed.<br>Confirm payment histories and monitor collection progress.<br>Collaborate with sales managers and senior leadership to expedite collections where required.<br>Investigate causes behind unpaid or delayed invoices.<br>Reconcile customer accounts receivable as necessary.<br>Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc.<br>Coordinate with legal counsel on collection-related issues.<br>Partner daily with Sales Representatives to evaluate consumer creditworthiness.<br>Undertake additional tasks to support the Accounts Receivable department.<br>Qualifications:<br><br>High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience.<br>Minimum of 2 years Accounts Receivable and collections experience.<br>At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes.<br>Basic knowledge of leasing programs and residual values.<br>Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous.<br>Experience with lien setup and releasing is a plus.<br>Strong analytical, problem-solving, and research abilities.<br>Capable of thriving in a fast-paced, dynamic environment.<br>Excellent verbal and written communication skills.
<p>Robert Half HR Solutions is currently sourcing for a contract HRIS Manager to support our client based in Atlanta, Georgia. <strong><u>Our client is only considering candidates who have extensive experience utilizing Ellucian Banner HRIS modules</u></strong>. This long-term contract position offers the opportunity to oversee and enhance human resource information systems, ensuring efficient processes and data integrity. The ideal candidate will bring expertise in system implementation, analysis, and management while driving process improvements and supporting HR operations. </p><p><br></p><p>Our client is looking to have someone start in February 2026; the ideal candidate will reside in the state of Georgia, but it is not mandatory. However, experience with Ellucian Banner is a requirement. No candidate without Ellucian Banner will be considered for this opportunity. </p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the administration of Banner HR programs, ensuring smooth processing from onboarding to termination.</p><p>• Analyze HR processes and data, identifying issues and proposing solutions to maintain accuracy and integrity.</p><p>• Lead initiatives to optimize Banner HR technology, including Self-Service Banner and Electronic Personnel Action Forms (EPAFs).</p><p>• Develop and maintain system documentation, online references, and training materials for HR systems.</p><p>• Coordinate updates and modifications to the Banner HR module, collaborating with IT for upgrades, testing, and implementation.</p><p>• Manage user permissions, system personalization, and access settings for HR personnel.</p><p>• Provide daily support to users while serving as a resource for Banner HR module knowledge and participating in committees to maintain data standards.</p><p>• Develop and maintain the Banner Document Management System for HR operations.</p><p>• Assist with implementing and managing an online employee applicant system for HR.</p><p>• Recommend innovative solutions and process improvements, coordinating with leadership for approval and implementation.</p>
<p>Robert Half HR Solutions is partnering with a rapidly growing wealth management firm to hire a newly created <strong>Internal Recruiter</strong> to help build and scale their hiring function. In this role, you’ll lead full‑cycle recruiting across financial advisors, client service/administrative roles, and key corporate functions. You’ll also help shape recruiting processes, support ATS evaluation, and partner closely with HR leadership as the company continues aggressive growth.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage end‑to‑end recruitment for advisor, administrative, and corporate positions.</li><li>Build and improve hiring workflows, approval processes, and recruiting strategies.</li><li>Partner with external agencies and evaluate performance/KPIs.</li><li>Support the assessment and selection of future ATS solutions.</li><li>Create recruiting reports, feedback loops, and candidate experience improvements.</li><li>Work directly with the CHRO and HR leadership on talent priorities.</li></ul><p><strong>What We’re Looking For</strong></p><ul><li><strong>Experience recruiting in wealth management, RIA, and/or broker‑dealer environments is required.</strong></li><li>Strong understanding of advisor hiring, licensing, and registration (FINRA, Series exams, etc.).</li><li>Ability to operate independently in a fast‑paced, acquisitive, high‑growth environment.</li><li>Strong relationship builder with a process‑improvement mindset.</li></ul><p><br></p><p><br></p><p><br></p>
<p>🌟 <strong>Now Hiring: Remote Law Firm Partner – Intellectual Property (IP) Specialty</strong> 🌟</p><p><br></p><p>Are you a <strong>rainmaker</strong>, a <strong>difference‑maker</strong>, and a <strong>leader in the making</strong>? Ready to join a modern, fully remote boutique IP firm where transparency, flexibility, and high‑level technical expertise drive success?</p><p><br></p><p>Our client—a <strong>virtual‑first, debt‑free, boutique intellectual property firm</strong> —is seeking an experienced <strong>Partner-Level Attorney</strong> to help lead the practice and continue building a world-class team. This is an exceptional opportunity for a true go‑getter who values autonomy, collaboration, and a culture built on trust—not bureaucracy.</p><p><br></p><p>⚖️ <strong>100% Remote</strong></p><p>⚖️ <strong>Direct Hire</strong></p><p>⚖️ <strong>Bring Your Team (Associates / Patent Agents / Partners)</strong></p><p>⚖️ <strong>Must be barred and in good standing in the state where you practice</strong></p><p><br></p><p>💼 <strong>What You’ll Do</strong></p><p>As a Partner, you’ll lead sophisticated legal work, influence firm direction, and expand your practice with full back-end operational support.</p><p><br></p><p>Your responsibilities may include:</p><p>🔹 Advising clients across IP, regulatory IP, and complex technical industries</p><p>🔹 Driving business development and growing a high-value book of business</p><p>🔹 Leading complex, multi-dimensional client engagements</p><p>🔹 Collaborating with attorneys, agents, and technical specialists</p><p>🔹 Managing your own docket with full autonomy</p><p>🔹 Building and mentoring a team (if desired)</p><p>🔹 Contributing to a high-touch, high-service client culture</p><p><br></p><p>You’ll have:</p><p>✔️ Independence</p><p>✔️ Flexibility</p><p>✔️ A supportive, high-caliber talent pool</p><p>✔️ No administrative burdens (the firm handles it all)</p><p><br></p><p>✨ <strong>Who Thrives Here</strong></p><p>✔️ Self-starters with strong client books</p><p>✔️ Leaders who enjoy autonomy and partnership potential</p><p>✔️ Attorneys who’ve worked remote before—or those confident they can</p><p>✔️ Collaborative minds who value precision, transparency & technical excellence</p><p><br></p><p>Attorneys seeking equity partnership pathways will find abundant opportunity to grow and lead.</p>
<p>We are looking for a skilled GenAI Data Automation Engineer to design and implement innovative, AI-driven automation solutions across AWS and Azure hybrid environments. You will be responsible for building intelligent, scalable data pipelines and automations that integrate cloud services, enterprise tools, and Generative AI to support mission-critical analytics, reporting, and customer engagement platforms. Ideal candidate is mission focused, delivery oriented, applies critical thinking to create innovative functions and solve technical issues.</p><p><br></p><p>Location: <strong>REMOTE - EST or CST</strong></p><p><br></p><p>This position involves designing, developing, testing, and troubleshooting software programs to enhance existing systems and build new software products. The ideal candidate will apply software engineering principles and collaborate effectively with colleagues to tackle moderately complex technical challenges and deliver impactful solutions.</p><p><br></p><p>Responsibilities:</p><ul><li> Design and maintain data pipelines in AWS using S3, RDS/SQL Server, Glue, Lambda, EMR, DynamoDB, and Step Functions.</li><li> Develop ETL/ELT processes to move data from multiple data systems including DynamoDB → SQL Server (AWS) and between AWS ↔ Azure SQL systems.</li><li> Integrate AWS Connect, Nice inContact CRM data into the enterprise data pipeline for analytics and operational reporting.</li><li> Engineer, enhance ingestion pipelines with Apache Spark, Flume, Kafka for real-time and batch processing into Apache Solr, AWS Open Search platforms.</li><li> Leverage Generative AI services and Frameworks (AWS Bedrock, Amazon Q, Azure OpenAI, Hugging Face, LangChain) to:</li><li> Create automated processes for vector generation and embedding from unstructured data to support Generative AI models.</li><li> Automate data quality checks, metadata tagging, and lineage tracking.</li><li> Enhance ingestion/ETL with LLM-assisted transformation and anomaly detection.</li><li> Build conversational BI interfaces that allow natural language access to Solr and SQL data.</li><li> Develop AI-powered copilots for pipeline monitoring and automated troubleshooting.</li><li> Implement SQL Server stored procedures, indexing, query optimization, profiling, and execution plan tuning to maximize performance.</li><li> Apply CI/CD best practices using GitHub, Jenkins, or Azure DevOps for both data pipelines and GenAI model integration.</li><li> Ensure security and compliance through IAM, KMS encryption, VPC isolation, RBAC, and firewalls.</li><li> Support Agile DevOps processes with sprint-based delivery of pipeline and AI-enabled features.</li></ul>
We are looking for an experienced Software Delivery Manager to oversee the implementation of cutting-edge cloud-based SaaS solutions. This position involves leading a team of engineers, fostering collaboration with cross-functional teams, and ensuring the delivery of high-quality, customer-facing solutions. Based in Sandy Springs, Georgia, this hybrid role offers a blend of onsite and remote work.<br><br>Responsibilities:<br>• Manage and mentor a team of software and solutions engineers, supporting their growth and success.<br>• Act as the primary technical escalation point for addressing complex customer challenges.<br>• Oversee end-to-end SaaS solution delivery, from initial design through final implementation.<br>• Engage with clients to understand their needs, provide guidance, and deliver tailored solutions.<br>• Collaborate across departments to align processes and ensure positive project outcomes.<br>• Promote and enforce best practices to maintain consistency and quality in solution delivery.<br>• Drive the documentation process to ensure clarity and accessibility of technical information.<br>• Facilitate discussions around solution architecture and future-state strategies.<br>• Manage cloud platform integrations, focusing on Azure for optimal performance.<br>• Utilize ITIL frameworks to enhance infrastructure and service delivery efficiency.
<p>We are seeking a skilled and motivated Mid-Level Network Engineer to join our IT Infrastructure team in Alpharetta, GA. The ideal candidate will have hands-on experience designing, implementing, and supporting enterprise network environments. This role requires strong technical expertise, problem-solving skills, and the ability to collaborate across teams to ensure reliable, secure, and scalable network operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, configure, implement, and maintain LAN/WAN network infrastructure</li><li>Manage routing and switching environments (Cisco, Aruba, or equivalent)</li><li>Monitor network performance and troubleshoot connectivity, latency, and security issues</li><li>Support firewall configurations and network security controls</li><li>Maintain VPN solutions and remote connectivity services</li><li>Perform network upgrades, patching, and hardware refresh initiatives</li><li>Document network diagrams, configurations, and standard operating procedures</li><li>Collaborate with cybersecurity, systems, and cloud teams to ensure infrastructure alignment</li><li>Participate in on-call rotation and provide Tier 2/3 support as needed</li></ul><p><br></p>
<p>We are looking for a Legal Assistant to join a regulatory and risk management team within a corporate legal department. This position offers a hybrid work schedule, with the flexibility to work from home on Mondays and Fridays, and provides an excellent opportunity for career growth. </p><p><br></p><p>Responsibilities:</p><p>• Manage calendars and schedules to ensure seamless coordination of meetings and deadlines.</p><p>• Prepare, proofread, and compose correspondence and documentation with attention to detail.</p><p>• Utilize Office tools to create reports and maintain accurate tracking systems.</p><p>• Submit and reconcile invoices in two separate systems while ensuring compliance with company procedures.</p><p>• Adapt to evolving systems and processes, maintaining efficiency throughout transitions.</p><p>• Collaborate with team members to support regulatory and risk management initiatives.</p><p>• Provide general legal administrative support to the department. </p><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections.<br><br>Responsibilities:<br>• Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly.<br>• Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries.<br>• Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger.<br>• Prepare monthly reconciliations of cash receipts to the general ledger.<br>• Update complex Excel reports regularly and provide management with timely updates.<br>• Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met.<br>• Assist with training new team members and providing guidance on new processes.<br>• Provide documentation and support for periodic third-party audits.<br>• Participate in system testing, automation initiatives, and other enhancement projects.<br>• Identify inefficiencies in processes and propose actionable solutions.
<p>Robert Half is seeking an attorney that will support a law firm by working with local government entities, drafting and reviewing contracts, and attending city council meetings. The position offers a flexible schedule, allowing for remote work with occasional in-office requirements on a part-time (up to 30 hours) basis. </p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and revise contracts for local government entities, including city, county, and school boards.</p><p>• Conduct legal research to support case preparation and provide informed legal advice.</p><p>• Attend city council meetings in the evenings, approximately three to four times per month.</p><p>• Handle labor and employment law matters, ensuring compliance with relevant regulations.</p><p>• Provide guidance on open records requests and related legal procedures.</p><p>• Collaborate with stakeholders to address legal concerns and negotiate agreements.</p><p>• Redline and edit legal documents to ensure accuracy and adherence to standards.</p><p>• Stay updated on changes in laws and regulations affecting local government operations.</p><p>• Manage and prioritize a workload of 20-30 hours per week with flexible scheduling.</p>
We are looking for a motivated CAD Drafter to join our team in Gainesville, Georgia. In this Contract to permanent position, you will work closely with experienced professionals to create accurate and detailed engineering drawings, primarily focusing on telecommunications design. This role offers the opportunity to develop your skills in a collaborative and fast-paced environment while contributing to a variety of projects.<br><br>Responsibilities:<br>• Develop and finalize detailed engineering drawings using AutoCAD or similar design software.<br>• Incorporate company branding and logos into all technical designs to ensure consistency.<br>• Modify and update existing plans based on client requirements and specifications.<br>• Collaborate with team members to ensure accuracy and high-quality deliverables.<br>• Review client documents and plans related to low voltage systems for project preparation.<br>• Perform administrative tasks such as document verification, project tracking, and data gathering.<br>• Communicate with internal teams and clients to clarify design requirements and project expectations.<br>• Manage multiple assignments with varying deadlines while maintaining attention to detail.<br>• Provide support to estimators and the administrative manager by handling overflow tasks.
<p>We are looking for a dedicated Collections Specialist to join our team in Oakwood, GA. This role is pivotal in overseeing a high-value portfolio, ensuring prompt payments, and maintaining strong relationships with key clients.</p><p><br></p><p>Responsibilities:</p><p>• Make frequent outbound calls to clients to address overdue accounts and encourage timely payments.</p><p>• Analyze aging reports to identify overdue payments and investigate reasons for delays.</p><p>• Collaborate with cross-functional teams to resolve account discrepancies and streamline collection efforts.</p><p>• Monitor and report on collections metrics, including portfolio performance and payment trends.</p><p>• Maintain accurate and up-to-date customer account information using relevant systems.</p><p>• Identify patterns in customers' payment behaviors and recommend strategies to address underlying causes of non-payment.</p><p>• Utilize advanced Excel functions, such as pivot tables and VLOOKUPs, to analyze data and present performance insights.</p><p>• Communicate effectively with both local and international teams to ensure alignment in collection strategies.</p><p>• Handle large-scale data sets to track and optimize collections processes.</p><p>• Proactively suggest improvements to enhance efficiency in billing and collections procedures.</p>
