We are looking for a Software QA Test Engineer to join a semiconductor equipment team in Fort Washington, Pennsylvania on a contract basis with the potential for a permanent role. In this role, you will help verify the performance, stability, and reliability of complex software that supports precision equipment, working closely with engineering and cross-functional partners in an Agile environment. The position offers hands-on involvement with both simulated platforms and production hardware while contributing to high-quality releases for advanced automation systems.<br><br>Responsibilities:<br>• Create and maintain comprehensive test strategies, detailed test cases, and execution scripts for software used in real-time equipment control.<br>• Partner with developers, systems engineers, and distributed team members to clarify requirements and confirm test readiness for new functionality.<br>• Conduct functional, integration, end-to-end, and regression testing to evaluate software behavior across multiple operating scenarios.<br>• Record, prioritize, and follow software defects through resolution using established issue-tracking practices and tools.<br>• Build and enhance automated validation routines in Python to improve repeatability and broaden system-level test coverage.<br>• Assess software performance in simulation environments as well as on physical semiconductor manufacturing equipment.<br>• Assist with equipment demonstrations, qualification activities, and customer acceptance events by validating system operation and issue resolution.<br>• Analyze unexpected system behavior, isolate root causes, and collaborate with development teams to drive effective fixes.<br>• Recommend and implement improvements to QA workflows, testing tools, and overall coverage to strengthen product quality.
<p>We are seeking a <strong>QA Tester</strong> to join a collaborative team focused on delivering high-quality applications and technology solutions. This role is responsible for supporting application testing efforts, executing test plans, identifying defects, and partnering with cross-functional teams to ensure successful project delivery and a seamless user experience.</p><p><br></p><p>This role 100% onsite - available in 3 different locations</p><ul><li>West Palm Beach, FL 33407</li><li>Coral Gables, Fl 33134</li><li>Plantation, FL 33317</li></ul>
<p>We are seeking an Automation QA Engineer to support the design, development, and execution of automated testing solutions for web applications, APIs, and enterprise systems. This role will work closely with developers, business analysts, and QA team members to ensure applications are reliable, scalable, and production-ready.</p>
We are looking for a Software Quality Assurance Analyst to support application quality initiatives for a service-focused organization in Westlake, Ohio. This role centers on backend and database validation, requiring someone who can investigate issues thoroughly, work independently, and collaborate effectively with cross-functional teams. The ideal candidate brings strong manual testing expertise, a disciplined approach to prioritization, and the flexibility to succeed in a fast-moving environment.<br><br>Responsibilities:<br>• Design and carry out manual test activities for software applications, with particular emphasis on validating backend processes and database accuracy.<br>• Create, run, and refine complex SQL queries to verify data integrity, trace defects, and confirm expected system behavior.<br>• Document test scenarios, findings, and defect details clearly so development and business teams can resolve issues efficiently.<br>• Partner with stakeholders across technical and non-technical groups to clarify requirements, address ambiguities, and support shared delivery goals.<br>• Manage multiple testing assignments at once while maintaining accuracy, meeting deadlines, and adjusting to shifting priorities.<br>• Analyze unexpected system behavior, identify root causes, and recommend practical solutions that improve product quality.<br>• Contribute to quality efforts throughout the software development lifecycle, including work within Agile-based delivery environments.<br>• Support testing for applications and platforms associated with technologies such as Selenium, Zendesk, and Microsoft-based development environments when applicable.
We are looking for a Sr QA Analyst to join a long-term contract opportunity in Cincinnati, Ohio. This role is ideal for a senior quality specialist who can lead testing efforts, strengthen test practices, and introduce scalable automation while remaining hands-on with execution. The position requires someone who can work independently, communicate effectively with stakeholders, and drive progress across functional, end-to-end, and data validation activities.<br><br>Responsibilities:<br>• Lead quality assurance activities across multiple initiatives, including functional, end-to-end, regression, and data-focused testing efforts.<br>• Design comprehensive test strategies, create detailed test plans and cases, and guide execution to support timely and accurate delivery.<br>• Establish and configure automated testing frameworks, develop reusable test scripts, and expand automation where it improves speed, coverage, and repeatability.<br>• Build and maintain testing dashboards and reporting views that provide clear insight into progress, defects, risks, and overall test cycle health.<br>• Coordinate daily testing activities, prioritize work across concurrent projects, and ensure issues are escalated and resolved in partnership with project leadership.<br>• Perform hands-on validation of data conversions, including reconciliation, exception analysis, and verification of business rules across source and target datasets.<br>• Develop Python-based solutions using pandas to transform raw CSV files, automate validation checks, and produce exception reports, metrics, and audit-ready outputs.<br>• Apply data cleansing, deduplication, and integrity controls to improve data quality, including handling formatting issues, duplicate logic, and file-level inconsistencies.<br>• Collaborate closely with client and internal teams to secure required access, remove blockers, and keep testing moving efficiently to completion.<br>• Follow established quality standards, documentation practices, and artifact retention requirements while supporting both manual and automated testing as needed.
<p>About the Role</p><p>We are seeking a Senior Quality Assurance Engineer / End-to-End Test Lead to support large-scale retail technology initiatives for a fast-paced enterprise environment. This role is ideal for an experienced QA professional with strong retail domain expertise, hands-on test automation experience, and a proven track record leading end-to-end testing efforts across large teams and complex projects.</p><p>The ideal candidate will be comfortable coordinating testing activities across multiple stakeholders, driving quality assurance strategies, and ensuring successful delivery of enterprise retail systems and applications.</p><p>Key Responsibilities</p><ul><li>Lead and coordinate end-to-end testing activities across large-scale retail technology projects</li><li>Collaborate with cross-functional teams including developers, business analysts, product owners, and project managers</li><li>Develop and execute comprehensive QA strategies, test plans, and test cases</li><li>Drive defect tracking, root cause analysis, and issue resolution throughout the testing lifecycle</li><li>Support and contribute to automated testing efforts and quality engineering best practices</li><li>Ensure testing coverage across integrated retail systems, applications, and workflows</li><li>Provide status updates, testing metrics, and risk assessments to leadership and stakeholders</li><li>Act as a Subject Matter Expert (SME) within retail systems and quality assurance processes</li><li>Mentor junior QA team members and help drive continuous improvement initiatives</li></ul>
We are looking for an experienced QA/Test Lead to guide the design and rollout of a structured quality program for an established ERP environment in California. This Long-term Contract position begins in an advisory capacity and is expected to grow into a more hands-on role focused on strengthening testing practices, documentation, and release readiness. The consultant will work closely with business and technical stakeholders to improve quality across core operational processes, integrations, and application changes.<br><br>Responsibilities:<br>• Evaluate existing testing practices and identify opportunities to improve consistency, coverage, and overall quality outcomes.<br>• Design and implement a scalable QA framework, including governance standards, documentation methods, and testing procedures.<br>• Develop comprehensive test strategies, detailed test scenarios, and supporting test cases for new features, updates, and system enhancements.<br>• Establish repeatable regression testing approaches to support ongoing ERP changes and integrated application releases.<br>• Coordinate and facilitate user acceptance testing activities, ensuring business users are prepared and results are clearly documented.<br>• Create defect tracking workflows and reporting metrics to monitor issue trends, resolution progress, and release quality.<br>• Validate key business functions such as inventory, purchasing, pricing, and supply chain operations to confirm system performance aligns with business needs.<br>• Perform data verification and root-cause analysis to identify defects, assess impacts, and support issue resolution.<br>• Test ERP integrations, APIs, and related connected systems to ensure reliable end-to-end functionality across platforms.<br>• Collaborate with technical teams and operational stakeholders to improve release processes and promote testing best practices.
<p>We are seeking a detail-oriented QA Analyst with experience in both manual and automated testing to ensure the quality, reliability, and performance of enterprise applications. The ideal candidate will have hands-on experience developing test automation frameworks, validating data across SQL and NoSQL databases, and collaborating with Agile development teams to deliver high-quality software solutions.</p><p><br></p><p>Responsibilities</p><ul><li>Design, develop, and execute comprehensive test plans, test cases, and test scripts for web, mobile, and API-based applications.</li><li>Build and maintain automated test scripts using tools such as Selenium, Playwright, Cypress, TestNG, JUnit, or similar frameworks.</li><li>Perform functional, regression, integration, system, and user acceptance testing (UAT).</li><li>Validate data integrity, accuracy, and performance using SQL databases (SQL Server, Oracle, MySQL, PostgreSQL) and NoSQL databases (MongoDB, Cassandra, DynamoDB, Couchbase, etc.).</li><li>Execute API testing using tools such as Postman, SoapUI, Rest Assured, or Swagger.</li><li>Analyze test results, identify defects, and work closely with developers to troubleshoot and resolve issues.</li><li>Create and maintain automated test suites as part of CI/CD pipelines using tools such as Azure DevOps, Jenkins, GitHub Actions, or GitLab CI/CD.</li><li>Participate in Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.</li><li>Develop test metrics and quality reports to communicate testing progress and application readiness.</li><li>Collaborate with business analysts, developers, product owners, and stakeholders to understand requirements and ensure acceptance criteria are met.</li><li>Perform root cause analysis on production issues and recommend process improvements.</li></ul><p><br></p>
<p>Robert Half is seeking an innovative <strong>AI Software Engineer</strong> to join our client's technology team. In this role, you will design, develop, and deploy AI-powered applications and services that leverage machine learning, large language models (LLMs), and modern cloud technologies. The ideal candidate combines strong software engineering fundamentals with hands-on experience building and integrating AI solutions into production environments.</p><p>This position offers the opportunity to work on cutting-edge AI initiatives that drive automation, improve business processes, and create intelligent user experiences.</p><p><br></p><p>Key Responsibilities</p><ul><li><strong>AI Application Development:</strong> Design, build, and maintain AI-powered applications, APIs, and services using modern software development practices.</li><li><strong>LLM Integration:</strong> Develop solutions utilizing large language models (OpenAI, Anthropic, Gemini, Llama, etc.) through APIs, prompt engineering, fine-tuning, and retrieval-augmented generation (RAG) techniques.</li><li><strong>Machine Learning Solutions:</strong> Build, train, evaluate, and deploy machine learning models to solve business challenges.</li><li><strong>Software Engineering:</strong> Develop scalable backend systems and microservices using languages such as Python, C#, Java, or JavaScript/TypeScript.</li><li><strong>Data Processing:</strong> Design data pipelines and workflows for collecting, transforming, and preparing data used in AI applications.</li><li><strong>Cloud Deployment:</strong> Deploy and manage AI workloads within cloud environments including AWS, Azure, or Google Cloud Platform.</li><li><strong>Model Optimization:</strong> Monitor AI system performance, improve model accuracy, optimize inference costs, and implement guardrails for reliability and security.</li><li><strong>Collaboration:</strong> Partner with product managers, data engineers, data scientists, and business stakeholders to deliver AI solutions aligned with organizational goals.</li><li><strong>Documentation:</strong> Create and maintain technical documentation for AI architectures, workflows, APIs, and deployment processes.</li><li><strong>Research & Innovation:</strong> Stay current on emerging AI technologies, frameworks, and industry best practices.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Data Entry Specialist to support our client within the Non-Profit sector in Portland, Oregon. This Contract opportunity is ideal for someone who is interested in trengthening organizational effectiveness and compliance through the investigation and resolution of complex concerns, complaints, and sensitive matters. We're looking for someone who is skilled in gathering facts, maintaining confidentiality, identifying root causes, and delivering timely, well-documented resolutions while supporting diverse populations with professionalism and empathy.</p><p><br></p><p>Responsibilities:</p><p>• Review records and supporting documentation to determine eligibility, accuracy, and compliance with established guidelines.</p><p>• Apply policies and procedures to make determinations, document findings, and communicate outcomes clearly.</p><p>• Investigate discrepancies, incomplete information, and service-related concerns, resolving issues or escalating as needed.</p><p>• Prepare reports and maintain accurate documentation to support decision-making, compliance, and operational effectiveness.</p><p>• Identify unusual patterns, trends, or potential compliance concerns and recommend appropriate follow-up actions.</p><p>• Monitor recurring issues and process gaps, providing insights that support quality improvement and service excellence.</p><p>• Collaborate with internal and external stakeholders to resolve concerns and deliver positive customer outcomes.</p><p><br></p>
<p>We are looking for a QA Analyst to support the testing of connected vehicle platforms, digital products, and mobile IoT applications. This role will be responsible for validating customer-facing applications and services across vehicle platforms, ensuring quality throughout the software development lifecycle for both new product development and in-market support initiatives.</p><p>The ideal candidate will have strong experience in software testing, system analysis, mobile application testing, and defect management within Agile environments. This position requires collaboration with cross-functional teams to identify issues, validate solutions, and ensure seamless performance of connected vehicle technologies and digital experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Test connected vehicle platforms, digital products, mobile applications, and IoT services across vehicle programs and releases.</p><p>· Execute functional, integration, regression, and end-to-end testing activities for web, mobile, and embedded systems.</p><p>· Analyze system requirements, business requirements, and data flows to develop effective test strategies and test cases.</p><p>· Identify, document, track, and validate defects using Jira and related defect management tools.</p><p>· Support software releases within CI/CD environments and validate deployments across multiple testing stages.</p><p>· Perform mobile application testing for both iOS and Android platforms.</p><p>· Collaborate with development, product, engineering, and business stakeholders across multiple teams and regions.</p><p>· Support API and database validation activities to ensure data accuracy and system reliability.</p><p>· Participate in Agile ceremonies and contribute to continuous quality improvement initiatives.</p>
<p><strong>SDET (Automated; Java/Python)</strong></p><p><strong>Location: Hybrid 4x/week in Philadelphia, PA</strong></p><p><strong>Duration: Through 12/31/2026, extensions likely</strong></p><p><br></p><p>This senior-level Software Development Engineer in Test (SDET) role focuses on designing, building, and maintaining automated testing solutions that support high-volume consumer technology platforms. The position works closely with engineering teams in a distributed global environment and emphasizes strong coding skills, automation expertise, CI/CD integration, and AI-assisted testing practices. The ideal candidate brings a blend of software development and quality engineering experience, with the ability to contribute to both automated and functional testing efforts.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Build, maintain, and enhance automated test frameworks and test scripts</li><li>Execute both functional and automated testing across device and platform applications</li><li>Develop and support automation solutions using modern testing frameworks and scripting languages</li><li>Collaborate with engineering and QA teams across globally distributed environments</li><li>Participate in development-related activities and partner closely with software engineers</li><li>Integrate automated testing into CI/CD and deployment pipelines</li><li>Leverage AI tools and workflows to improve testing and engineering efficiency</li><li>Troubleshoot defects, test failures, and release-related issues</li><li>Support software releases and contribute to product quality, stability, and faster delivery cycles</li></ul>
<p>We are seeking an innovative <strong>RCM AI Solutions Engineer</strong> to lead the development and implementation of AI-powered solutions that transform revenue cycle operations. This individual will identify automation opportunities, design intelligent workflows, and deploy AI-driven tools that improve efficiency, accuracy, and decision-making across the revenue cycle lifecycle. </p><p><strong> </strong></p><p><strong>What You'll Do:</strong></p><p><strong>AI Solutions Development</strong></p><ul><li>Design, build, test, and deploy AI-powered tools, agents, and workflows.</li><li>Develop custom prompts and automation solutions that streamline operational processes.</li><li>Integrate AI solutions with healthcare and business systems.</li><li>Evaluate new AI capabilities and recommend innovative applications. </li></ul><p><strong>Revenue Cycle Optimization</strong></p><ul><li>Identify opportunities to automate manual tasks and reduce administrative burden.</li><li>Improve workflows related to: </li><li>Prior Authorizations</li><li>Denial Management</li><li>Claims Follow-Up</li><li>Eligibility & Benefits Verification</li><li>Revenue Cycle Operations</li><li>Measure and monitor performance improvements resulting from AI adoption. </li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with operational, technology, compliance, finance, and clinical teams to deliver effective solutions.</li><li>Serve as a subject matter expert on AI tools and best practices.</li><li>Train end users and support organizational adoption of AI-powered workflows. </li></ul><p><strong>Governance & Compliance</strong></p><ul><li>Ensure adherence to healthcare regulatory requirements, privacy standards, and responsible AI practices.</li><li>Implement monitoring, quality assurance, and governance processes for AI solutions.</li><li>Maintain documentation and support ongoing optimization efforts. </li></ul>
<p>We are looking for an EMS Subject Matter Expert & Quality Assurance Lead to support a utility client by leading the technical execution and quality assurance efforts for an enterprise EMS (Energy Management System) upgrade. This role is responsible for developing, implementing, and maintaining QA processes while ensuring system reliability, accuracy, and performance across all phases of the upgrade lifecycle.</p><p>This position will work across multiple technical areas, influencing solution design, testing strategy, and implementation while collaborating closely with internal teams, vendors, and client stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Lead technical execution of EMS upgrades, including installation, configuration, migration, testing, and post-cutover support.</p><p>· Develop and execute comprehensive QA strategies, test plans, and validation processes across all testing phases (FAT, SAT, etc.).</p><p>· Perform system troubleshooting, defect identification, root cause analysis, and remediation support.</p><p>· Validate EMS integrations, including ICCP interfaces, real-time data flows, telemetry, and system communications.</p><p>· Support development and upgrade of custom EMS-related applications, ensuring compatibility and performance.</p><p>· Maintain detailed technical documentation including test plans, defect logs, and configuration records.</p><p>· Collaborate with cross-functional teams (engineering, IT, operations, vendors) to ensure alignment and project success.</p><p>· Act as a technical liaison between stakeholders and vendors (e.g., AspenTech/OSI), ensuring clear communication and delivery.</p><p>· Identify risks and recommend mitigation strategies to ensure system stability and project timelines.</p>
We are looking for an Azure Systems Engineer to support and enhance a hybrid infrastructure environment in Houston, Texas. This role focuses on maintaining secure, reliable identity and server platforms while helping users and business teams stay productive. The ideal candidate brings strong experience across Microsoft technologies and can manage core systems with a proactive, service-oriented approach.<br><br>Responsibilities:<br>• Administer and optimize Active Directory and Azure Active Directory environments to support secure access and identity management.<br>• Maintain, troubleshoot, and improve Microsoft Windows Server platforms to ensure strong performance, availability, and system health.<br>• Support Citrix-based solutions by resolving technical issues, monitoring stability, and enhancing the end-user experience.<br>• Manage Microsoft Exchange environments, including configuration, maintenance, and issue resolution for messaging services.<br>• Implement system updates, patches, and configuration changes while following operational and security standards.<br>• Investigate infrastructure incidents, identify root causes, and deliver timely resolutions to minimize service disruptions.<br>• Collaborate with cross-functional teams on infrastructure improvements, platform upgrades, and environment standardization.<br>• Create and maintain clear technical documentation for system configurations, procedures, and support activities.
<p><strong>Be Part of a Major Banking Transformation</strong></p><p><br></p><p>We are recommending a <strong>Loan QA Specialist</strong> to our client, a well-established financial institution, to support a large-scale systems conversion and modernization initiative. This is an excellent opportunity for someone who enjoys detail-oriented work, has strong administrative or banking experience, and takes pride in ensuring information is accurate and complete.</p><p><br></p><p>If you're someone who likes process-driven work, spotting discrepancies, and helping maintain data integrity, we'd love to speak with you.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Review loan documentation and compare it to information housed within the bank's core system</li><li>Work from Excel-based templates to validate loan data</li><li>Identify discrepancies and inconsistencies between records</li><li>Communicate findings to internal loan operations teams for correction</li><li>Collaborate with colleagues to ensure accurate loan boarding and data maintenance</li><li>Support ongoing quality assurance efforts tied to a multi-year banking transformation project</li></ul><p><br></p><p><strong>Why This Opportunity?</strong></p><ul><li>Long-term assignment supporting a high-visibility strategic initiative</li><li>Hybrid work environment</li><li>Opportunity to gain exposure to banking operations and systems conversion projects</li><li>Collaborative team environment with structured training and support</li></ul><p><br></p><p><strong>Interested? </strong>Apply today to learn more about this unique opportunity to contribute to a major banking transformation effort while utilizing your attention to detail and analytical skills.</p>
<p>We are looking for a detail-oriented <strong>Quality Inspector </strong>to join a <strong>manufacturing </strong>team <strong>onsite in Ballston Spa, New York. </strong>This contract opportunity with permanent potential is suited for someone who can uphold product quality across incoming, in-process, and final inspections while partnering closely with production to address issues quickly and effectively. The role requires sound judgment, strong documentation habits, openness and ability to learn new processes, interpret technical information in a fast-paced manufacturing environment with team-driven soft skills.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Carry out inspections and verification activities at multiple stages of production to confirm products meet defined quality expectations.</p><p>• Evaluate incoming materials, work-in-progress items, and completed units using approved methods, measurement tools, and technical documentation.</p><p>• Monitor manufacturing activity on the floor, perform routine line assessments, and address quality concerns as they arise during the shift.</p><p>• Record inspection outcomes, test data, and product traceability details with accuracy to support compliance and reporting needs.</p><p>• Interpret drawings, specifications, and established procedures to make informed decisions on product acceptance or rejection.</p><p>• Provide day-to-day guidance to production and inspection personnel on quality standards, print interpretation, and inspection-related questions.</p><p>• Support the control of nonconforming material by assisting with investigations, disposition activities, and escalation of issues when risk or customer impact is involved.</p><p>• Contribute to audit readiness by maintaining organized quality records, supporting calibration tracking activities, and participating in customer or third-party audit support.</p><p>• Promote a safe, quality-focused work environment and assist with ongoing process improvement efforts across manufacturing operations.</p>
We are looking for a Quality Compliance Specialist to join a Contract assignment supporting quality and regulatory activities in Petaluma, California. This role blends compliance coordination, administrative support, and project-based work in a hybrid environment, making it well suited for someone who is organized, proactive, and comfortable improving processes. The ideal candidate brings experience with regulated products, strong documentation habits, and the technical confidence to manage information accurately while partnering with internal teams.<br><br>Responsibilities:<br>• Coordinate day-to-day quality and compliance activities to help maintain accurate records, timely follow-up, and consistent execution of required tasks.<br>• Support coverage for a leave of absence by completing cross-training, learning current workflows, and ensuring continuity across compliance-related operations.<br>• Maintain organized documentation, track open items, and capture guidance clearly so information can be referenced without repeated follow-up.<br>• Partner with internal stakeholders to monitor regulatory and quality requirements associated with product distribution, including compliance considerations for yeast-related products.<br>• Contribute to administrative and project coordination work by managing schedules, status updates, and task ownership across multiple priorities.<br>• Identify opportunities to strengthen existing procedures and recommend practical improvements that increase consistency and efficiency.<br>• Use business systems and digital tools effectively to manage records, reporting, and workflow updates in a hybrid work setting.<br>• Serve as a reliable point of contact for compliance support, escalating issues appropriately and helping teams stay aligned with established processes.
We are looking for an Automation Engineer to support manufacturing performance through reliable control systems, equipment optimization, and hands-on technical problem-solving. This role is based in Olyphant, Pennsylvania and focuses on improving uptime, efficiency, and process consistency across automated production operations. The ideal candidate will bring strong experience with industrial automation technologies and a practical approach to troubleshooting, testing, and continuous improvement.<br><br>Responsibilities:<br>• Install, oversee, and sustain automation equipment, system software, and related applications to support production goals and key operational metrics.<br>• Diagnose issues within automated manufacturing environments and provide technical support for controls, production lines, and robotic equipment.<br>• Program, adjust, and maintain PLC-based control systems, including work involving Allen-Bradley platforms.<br>• Identify needed spare components and service coverage, then coordinate sourcing decisions to maintain equipment reliability.<br>• Review automation and equipment solutions across manufacturing areas and recommend technologies that improve performance and maintainability.<br>• Test newly developed or updated software to confirm proper operation, compliance with user needs, and alignment with established standards.<br>• Support ongoing enhancements to manufacturing processes by analyzing system behavior and implementing effective automation improvements.
We are looking for an experienced AI/Data Governance Analyst to support enterprise data strategy efforts in New York, New York. This Long-term Contract position will partner closely with leadership and cross-functional teams to strengthen data governance practices, improve data quality, and promote consistent standards across the organization. The ideal candidate brings a hands-on approach, strong communication skills, and a solid background working across multiple data domains in complex business environments.<br><br>Responsibilities:<br>• Partner with data strategy leadership to translate governance priorities into practical actions across business and technical teams.<br>• Work directly with stakeholders throughout the enterprise to reinforce adherence to established data policies, standards, and controls.<br>• Assess data quality issues, identify root causes, and help drive corrective actions that improve trust in key datasets.<br>• Support the development, maintenance, and adoption of governance frameworks, business rules, and data management practices.<br>• Collaborate with teams responsible for reporting, analytics, and operational systems to align data definitions and usage standards.<br>• Use tools such as SQL, BusinessObjects, and Erwin to analyze data structures, validate information, and document governance-related findings.<br>• Communicate recommendations, risks, and progress clearly through written materials and stakeholder discussions.<br>• Contribute as a senior hands-on analyst who can guide day-to-day governance execution and help coordinate efforts across multiple data domains.
We are looking for a Computer Assisted Auditing Tools (CAAT) Specialist to join a contract opportunity in Chicago, Illinois. This position supports audit, risk, and cybersecurity initiatives by using data-driven testing, automation, and cloud-focused analysis to strengthen control oversight and compliance efforts. The ideal candidate brings experience from audit or risk environments and can translate technical findings into clear insights for stakeholders across the business.<br><br>Responsibilities:<br>• Design and execute technology-enabled audit procedures using analytics, scripting, and automation to evaluate controls, risks, and compliance obligations.<br>• Analyze data from cloud platforms, security tools, and enterprise systems to identify exceptions, trends, and opportunities to improve audit coverage.<br>• Build and refine queries, dashboards, and repeatable reporting processes using tools such as Python, SQL, Power BI, and other analytics platforms.<br>• Support assessment activities related to cloud environments, with particular attention to Microsoft Azure services, configurations, and monitoring outputs.<br>• Maintain organized audit evidence, workflow records, and issue tracking within audit management platforms while helping improve reporting and process efficiency.<br>• Collaborate with technical and non-technical teams to gather requirements, explain findings, and resolve dependencies affecting audit and control testing activities.<br>• Use GitHub-based development practices, including version control, branching, pull requests, and peer review, to manage scripts and analytical assets.<br>• Interpret control frameworks and testing standards to evaluate application controls, IT general controls, and broader governance requirements.<br>• Contribute to integrations and data extraction efforts through APIs, authentication methods, and structured data parsing to support automated evidence collection.
<p>Opening for an early career GenAI Application Developer to build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is a software development role focused on conversation flow design, Amazon Connect integrations, AI service orchestration, generative AI safety, and the creation of supporting APIs and data pipelines to improve customer experience through intelligent automation.</p><p>You will work with senior developers, UI/UX designers, and cloud engineers to implement features that deflect customer contacts with voice/chat bots, optimize routing and flows, provide agents with real-time AI assistance, and ensure privacy/compliance controls. This is an exciting opportunity to grow your development skills while delivering secure, reliable, and innovative solutions in a mission environment.</p><p> </p><p>Primary Responsibilities</p><ul><li>Amazon Connect application development and configuration: </li><li>Build, update, and maintain Amazon Connect contact flows, routing profiles, and queues to support both voice and chat channels.</li><li>Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation.</li><li>Enable and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis, and redaction.</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences.</li><li>Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention compliance.</li><li>AI orchestration and backend services: </li><li>Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls, embeddings workflows, and model invocation logging.</li><li>Implement OpenSearch indexing, vector/keyword queries, and knowledge synchronization triggers.</li><li>Build retrieval-augmented generation (RAG) pipelines to enhance Amazon Connect agent assist and self-service knowledge.</li><li>Apply structured logging, unit/integration tests, error handling, and performance/cost safeguards.</li><li>Data safety and compliance: </li><li>Implement AI guardrails, prompt templates, and output evaluation for safety and accuracy.</li><li>Enforce PII minimization and redaction policies in Amazon Connect conversation logs.</li><li>Participate in threat modeling and support remediation of findings for contact center integrations.</li><li>Web and chat integration: </li><li>Support CloudFront + WAF configurations for secure web chat entry points.</li><li>Build APIs and event hooks to pass conversation context between web chat, Amazon Connect, and AI services.</li><li>DevSecOps and operations: </li><li>Contribute to Git-based CI/CD pipelines, code reviews, and documentation.</li><li>Maintain runbooks, architecture diagrams, and SOPs for contact flows, bot integrations, and AI workflows.</li><li>Create and monitor CloudWatch dashboards/alarms for call deflection rate, average handle time (AHT), contact resolution, and AI usage metrics.</li></ul>
<p>The Automation Process Engineer is responsible for designing, implementing, and optimizing automated manufacturing processes within a high-volume electronics assembly environment. This role focuses on improving efficiency, product quality, and system reliability through robotics, equipment integration, and continuous improvement initiatives.</p><p><br></p><p>This individual will lead automation projects end-to-end—from equipment selection and implementation to process optimization—while partnering cross-functionally with engineering, production, and controls teams.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p><strong>Automation & Equipment Engineering</strong></p><ul><li>Design, program, commission, and troubleshoot robotic and automated assembly systems (e.g., Techman, Epson, Yaskawa).</li><li>Lead the evaluation, selection, procurement, and qualification of automation equipment.</li><li>Oversee integration of robotics, material handling systems, and assembly equipment into production processes.</li><li>Partner with controls engineers to integrate PLCs, HMIs, SCADA, and MES systems.</li></ul><p><strong>Process Optimization & Continuous Improvement</strong></p><ul><li>Drive improvements in throughput, quality, and reliability across manufacturing operations.</li><li>Conduct root cause analysis (RCA) and implement corrective actions to resolve production issues.</li><li>Lead Lean Manufacturing and Six Sigma initiatives, including DOE and process optimization efforts.</li><li>Develop and implement process control measures and performance metrics.</li><li>Identify cost-saving opportunities and lead cost-reduction initiatives.</li></ul><p><strong>Maintenance & Reliability</strong></p><ul><li>Establish and improve preventive and predictive maintenance programs.</li><li>Reduce equipment downtime and improve overall system performance.</li><li>Troubleshoot complex manufacturing and automation issues.</li></ul><p><strong>Project Leadership</strong></p><ul><li>Lead automation and process improvement projects from concept through implementation.</li><li>Collaborate with product development teams to support new product introduction (NPI) and improve manufacturability.</li><li>Document processes, workflows, and system capabilities.</li></ul>
We are looking for an experienced Penetration Tester to join our cybersecurity team and enhance the security of our Windows-based systems. The ideal candidate will play a key role in identifying vulnerabilities, conducting simulated attacks, and implementing strategies to safeguard critical infrastructure, including servers, endpoints, and Active Directory environments. This position offers an opportunity to apply advanced penetration testing techniques and collaborate with IT teams to strengthen security measures.<br><br>Responsibilities:<br>• Perform penetration tests and security evaluations of Windows environments, including Active Directory, servers, endpoints, and domain controllers.<br>• Execute red team scenarios to simulate real-world attack tactics, techniques, and procedures.<br>• Identify and exploit vulnerabilities within Windows systems, applications, and networks, documenting findings comprehensively.<br>• Develop and utilize custom scripts and tools using programming languages such as PowerShell, Python, C++, or C#.<br>• Work closely with IT teams to address security gaps and implement mitigation strategies.<br>• Prepare detailed reports outlining vulnerabilities and actionable recommendations to fortify Windows infrastructure.<br>• Stay updated on emerging threats, attack vectors, and techniques targeting Windows-based systems.<br>• Evaluate Group Policy Objects and other system configurations to ensure adherence to security standards.<br>• Support the improvement of cybersecurity practices by sharing insights and conducting knowledge transfer sessions.
<p>We are looking for a Quality Control Manager to lead and strengthen the quality assurance program supporting mortgage servicing operations in the Northwest suburbs of Chicago Illinois. This role will shape review standards, evaluate borrower and client interactions, and translate findings into practical improvements that elevate service, compliance, and operational consistency. The position also works closely with leadership and cross-functional teams to identify risk patterns, support corrective action plans, and enhance the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Build, manage, and refine a quality assurance framework for customer-facing mortgage servicing functions, with a strong focus on call reviews and service consistency.</p><p>• Evaluate recorded borrower and client communications to measure professionalism, accuracy, policy adherence, and regulatory compliance.</p><p>• Create and maintain scorecards, review criteria, and testing approaches that support fair and effective quality evaluations across teams.</p><p>• Examine complaint activity, customer feedback, and performance data to uncover recurring issues, service gaps, and opportunities for improvement.</p><p>• Recommend and help implement actions that improve borrower satisfaction, strengthen first-contact resolution, and raise overall service standards.</p><p>• Work with Compliance and operational leaders to ensure monitoring practices reflect current regulatory requirements, client expectations, and emerging risk areas.</p><p>• Oversee remediation tracking by confirming that identified deficiencies are addressed and corrective actions are completed effectively.</p><p>• Prepare reporting for leadership that summarizes quality trends, key metrics, risk observations, and performance insights.</p><p>• Coach managers and team members on review outcomes and contribute to training initiatives based on quality results and operational trends.</p><p>• Partner with departments including Customer Service, Cashiering, Tax and Insurance, Loan Administration, and Investor Services to resolve escalations and improve borrower outcomes.</p>