We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service.<br>• Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems.<br>• Address emergency situations by initiating appropriate responses to safety alarms and codes.<br>• Deliver emergency announcements with clarity and urgency when required.<br>• Utilize communication tools effectively while considering the cultural and individual needs of callers.<br>• Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism.<br>• Handle a high volume of calls daily, maintaining efficiency and attention to detail.<br>• Collaborate with team members to ensure smooth operations and exceptional service delivery.<br>• Monitor and escalate critical situations as necessary to ensure patient safety.<br>• Uphold organizational standards and protocols in all interactions.
<p>We are looking for a dedicated HIMs Clerk to join our healthcare team in Phoenix, AZ. In this role, you will play a key part in managing medical records, ensuring accurate documentation, and supporting the organization’s operational needs. This is a long-term contract position requiring onsite work Monday through Friday.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate scanning and indexing of medical records, with a focus on birth certificates.</p><p>• Prepare documents for processing by organizing and verifying their completeness.</p><p>• Maintain compliance with TRICARE and other healthcare regulations during record management.</p><p>• Collaborate with team members to ensure timely and efficient handling of medical records.</p><p>• Address offshore and onsite data management needs as required.</p><p>• Ensure the security and confidentiality of patient information.</p><p>• Utilize electronic systems to support the organization’s medical recordkeeping processes.</p><p>• Assist in resolving discrepancies or issues related to documentation and indexing.</p><p>• Provide support in maintaining the accuracy and accessibility of the hospital’s records system. Robert Half is seeking a detail-oriented Health Information Clerk to support a premier healthcare client in an onsite, metrics-driven role. This contract-to-permanent opportunity is ideal for candidates with prior experience in high-volume records processing and a strong commitment to accuracy, productivity, and compliance. The Health Information Clerk will play a critical role in maintaining the integrity, organization, and accessibility of patient health records.</p><p>Key Responsibilities:</p><ul><li>Accurately image, scan, index, and process clinical documentation in accordance with healthcare and regulatory standards.</li><li>Process birth certificates and related documentation with strict adherence to confidentiality and accuracy requirements.</li><li>Maintain and meet established productivity metrics, including pages scanned per hour and records processed per day.</li><li>Ensure proper organization, labeling, and quality control of electronic and paper medical records.</li><li>Identify and resolve documentation discrepancies while maintaining data integrity.</li><li>Follow HIPAA guidelines and organizational policies to protect patient privacy and sensitive health information.</li><li>Collaborate with internal departments to support timely and efficient medical records workflows.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated HR Coordinator to join our team in Phoenix, Arizona. This is a long-term contract opportunity for a detail-oriented individual with expertise in human resources processes such as onboarding, compliance, and administrative support. The ideal candidate will excel in maintaining organizational standards and ensuring smooth HR operations.<br><br>Responsibilities:<br>• Facilitate onboarding processes, ensuring new hires have a seamless transition into the organization.<br>• Oversee and manage procedures to maintain compliance with company policies.<br>• Provide administrative support for various HR functions, including documentation and record-keeping.<br>• Maintain and update HRIS systems to ensure accurate employee information and reporting.<br>• Ensure adherence to HR compliance standards and policies across all operations.<br>• Assist in coordinating employee training programs and development initiatives.<br>• Serve as a point of contact for employee inquiries related to HR policies and procedures.<br>• Collaborate with other departments to ensure HR activities align with organizational goals.<br>• Monitor and report on HR metrics to support data-driven decision-making.<br>• Support the implementation of HR projects and initiatives as required.
We are looking for a detail-oriented HR Coordinator to join our team on a contract basis in Phoenix, Arizona. In this role, you will provide essential administrative and operational support to the Human Resources department, ensuring smooth onboarding and offboarding processes, maintaining compliance, and managing accurate employee records. This position offers an opportunity to contribute to a mission-driven organization dedicated to education and growth.<br><br>Responsibilities:<br>• Facilitate comprehensive onboarding for new hires, including offer documentation, system setup, and orientation coordination.<br>• Manage employee offboarding tasks such as system access removal, benefits notifications, and final documentation.<br>• Ensure Form I-9 documentation is completed and maintained in compliance with federal and state regulations.<br>• Conduct regular audits of employee files and I-9 records to uphold accuracy and compliance standards.<br>• Maintain and update employee data within the HRIS system, ensuring consistency and confidentiality.<br>• Assist with benefits administration, timekeeping, and basic payroll coordination.<br>• Respond to employee inquiries regarding HR policies, systems, and procedures.<br>• Support recruitment efforts by scheduling interviews and communicating with candidates.<br>• Participate in HR projects, initiatives, and special assignments as needed.<br>• Perform general administrative duties, including document preparation, filing, and correspondence.