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2 results for Operations Manager in Jacksonville, FL
- Jacksonville, FL
- onsite
- Permanent
- 0 - 0 USD / Yearly
- We are looking for an experienced IT Manager/Director to oversee deployment operations and lead a dedicated field team in Jacksonville, Florida. This role is critical in establishing operational standards, managing technical assets, and ensuring the successful rollout and scaling of specialized hardware systems. The ideal candidate will bring strong leadership skills, technical expertise, and a commitment to documentation and process improvement.<br><br>Responsibilities:<br>• Lead the planning and execution of deployment rollouts, including an initial 19-unit wave and future scaling efforts.<br>• Develop and maintain configuration standards, comprehensive documentation, and quality control checklists for hardware systems.<br>• Oversee asset management practices, including tracking serial numbers, warranty details, deployment history, and lifecycle statuses.<br>• Supervise and guide the Senior Deployment Specialist and Tier 1/2 Support Technician to ensure team efficiency and development.<br>• Manage field escalations, including remote access troubleshooting, device connectivity issues, and restart/recovery procedures.<br>• Execute detailed installation procedures, encompassing OS imaging, application installation, device driver configuration, and system setup.<br>• Create and refine support documentation and procedures to facilitate the scaling of operations toward 100 deployed units.<br>• Ensure compliance with technical and operational standards in regulated environments such as healthcare.<br>• Collaborate on continuous improvement initiatives to enhance deployment efficiency and reliability.
- 2026-03-11T00:00:00Z
- Jacksonville, FL
- onsite
- Permanent
- 0 - 0 USD / Yearly
- We are looking for an experienced IT Manager/Director to oversee the technical operations of a production clinical platform in Jacksonville, Florida. This role involves managing a range of technologies, including real-time video streaming, patient data integration, and insurance claim submissions, while ensuring system reliability and security. The ideal candidate will lead the platform's development and establish robust engineering practices, driving excellence in technology governance and performance.<br><br>Responsibilities:<br>• Govern the architecture and cost management of cloud infrastructure across development, testing, and production environments.<br>• Develop and maintain CI/CD pipelines, release management processes, and deployment procedures.<br>• Monitor platform performance through observability tools, ensuring uptime targets and proactive alerting systems.<br>• Implement security protocols and remediation measures in collaboration with compliance teams.<br>• Design and manage clinical integration systems, including PointClickCare, ClaimsMD, and HL7 pipelines.<br>• Oversee offshore development workflows, ensuring adherence to code review standards and architecture approvals.<br>• Plan and execute the transition to a U.S.-based development team, ensuring seamless operational continuity.<br>• Optimize infrastructure for real-time video streaming, leveraging technologies like WebRTC and LiveKit for high-quality performance.<br>• Manage medical device integrations, incorporating diverse equipment into the platform seamlessly.<br>• Lead technical governance initiatives to maintain system reliability and scalability.
- 2026-03-11T00:00:00Z