<p>Our client, a community-focused healthcare organization, is seeking a <strong>Medical Scheduler</strong> to support daily front office operations in a fast-paced clinical environment. This position is responsible for coordinating patient appointments, managing check-in and check-out, verifying insurance information, collecting payments, and ensuring accurate patient data entry. The ideal candidate will bring strong administrative experience, excellent customer service skills, and the ability to thrive in a high-volume setting serving a diverse patient population.</p><p><br></p><p>This role is especially important within a Federally Qualified Health Center environment, where patients may require assistance with insurance verification, eligibility documentation, and access to affordable care services. The Medical Scheduler will help create an efficient, welcoming, and patient-centered experience while supporting providers and clinical staff.</p><p><br></p><p><strong>Hours: </strong></p><p>• Monday: 9a – 3pm</p><p>• Tuesday: 8am – 5pm</p><p>• Wednesday: 10am – 8pm</p><p>• Thurs: 8am – 5pm</p><p>• Fri: 8am – 2pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Schedule and confirm patient appointments</li><li>Manage patient check-in and check-out processes</li><li>Collect patient payments and prepare payment batches for posting</li><li>Verify insurance eligibility and enter insurance information accurately into the system</li><li>Gather and update patient demographic and registration details</li><li>Answer incoming calls, direct calls appropriately, and document messages</li><li>Monitor voicemail and respond or escalate as needed</li><li>Maintain accurate phone notes within patient records</li><li>Scan and upload documentation into electronic charts</li><li>Complete prior authorizations for insurance as required</li><li>Receive lab cases and coordinate pickups with lab vendors</li><li>Support medical records and other administrative functions as assigned</li><li>Provide front office coverage for absent team members when needed</li><li>Participate in staff meetings and team communications</li><li>Maintain an organized, professional, and confidential work environment</li><li>Deliver excellent service to patients, visitors, and coworkers</li><li>Perform additional duties as assigned</li></ul>
<p>We are looking for a detail-oriented Medical Scheduler to support patient access and appointment coordination for a busy oncology practice in San Luis Obispo, California. This contract position is ideal for someone who is comfortable managing a high volume of scheduling activity, communicating with patients and clinical teams, and helping ensure records are in place for timely care. The role requires strong organizational skills, professionalism, and the ability to work onsite Monday through Friday in a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate appointments for new and existing patients, ensuring schedules are accurate and aligned with clinic availability.</p><p>• Respond to incoming calls promptly and follow up on messages to provide clear, timely assistance to patients and internal teams.</p><p>• Manage new patient referral intake and help guide cases through the scheduling process.</p><p>• Partner with departments across the organization to obtain medical documentation and support continuity of care.</p><p>• Maintain appointment and patient information within electronic health record and scheduling platforms with a high degree of accuracy.</p><p>• Work closely with oncology, hematology, and infusion teams to support efficient patient flow and treatment planning.</p><p>• Use office and clinical software tools to track communications, update records, and complete daily scheduling tasks.</p><p>• Provide courteous service to patients while helping resolve routine scheduling questions and access-related concerns.</p>
We are looking for a detail-oriented Medical Scheduler to support daily healthcare operations in Ohio. This is a Contract position requiring someone who can coordinate resident appointments, maintain accurate records, and assist with administrative and reporting activities in an onsite setting. The ideal candidate will help keep clinical scheduling and documentation organized while providing dependable support to staff, residents, and external partners.<br><br>Responsibilities:<br>• Coordinate medical and related appointments for residents, ensuring schedules are accurate and communicated in a timely manner.<br>• Organize and maintain both digital and paper records to support accessible, up-to-date documentation.<br>• Prepare routine written correspondence, meeting agendas, and calendar updates for administrative and clinical activities.<br>• Assist with billing-related tasks and provide general office support to help maintain efficient day-to-day operations.<br>• Review medical charts regularly to verify completeness, accuracy, and compliance with required standards.<br>• Gather and monitor information needed for recurring reports, audits, and regulatory documentation.<br>• Complete and distribute required reports, care plan documents, discharge paperwork, and monthly updates to county agencies, guardians, and other designated parties.<br>• Provide backup coverage at the front desk when needed and support additional assignments as directed by management.
We are looking for a detail-oriented Inpatient Scheduler to support patient registration and surgical scheduling activities for a Contract position based in Palo Alto, California. In this role, you will coordinate appointments, manage case intake, and serve as a key point of contact for patients, clinical staff, and providers in a fast-paced healthcare setting. The ideal candidate is organized, responsive, and comfortable balancing frequent phone communication, medical record handling, and scheduling accuracy while maintaining a high standard of service.<br><br>Responsibilities:<br>• Coordinate pre-operative visits, imaging appointments, and follow-up care for both new and returning patients.<br>• Manage case intake and procedural scheduling while maintaining accurate calendars and resolving appointment conflicts as needed.<br>• Partner closely with nurse practitioners, providers, and clinic staff to support daily scheduling operations and patient access.<br>• Handle a high volume of incoming calls, answer patient questions, and provide clear updates regarding appointments and next steps.<br>• Scan, upload, and route medical documentation, including radiology images and outside records, through designated systems and fax platforms.<br>• Generate and review operational reports for multiple locations to support scheduling oversight and workflow management.<br>• Assist leadership with schedule maintenance by opening, adjusting, and blocking appointment templates when necessary.<br>• Maintain ongoing communication with patients after procedures to support follow-up scheduling and continuity of care.<br>• Participate in staff meetings and complete cross-training across related functions to provide team coverage and workflow flexibility.
We are looking for a detail-oriented Medical Secretary to support a busy healthcare office. This Long-term Contract position requires a dependable individual who can keep daily administrative functions organized, coordinate patient-related activities, and help maintain an efficient office environment. The role is fully onsite and offers the opportunity to contribute to patient service, staff support, and smooth front- and back-office operations.<br><br>Responsibilities:<br>• Coordinate daily administrative activities to keep the medical office running efficiently and ensure timely support for staff and patients.<br>• Organize appointments, referrals, follow-up visits, diagnostic testing, and procedures while maintaining accurate scheduling records.<br>• Assist with patient account support by handling billing-related administrative tasks, reviewing charges, and helping reconcile payments.<br>• Maintain medical records and office documentation with a strong focus on accuracy, confidentiality, and compliance with healthcare standards.<br>• Support onboarding and day-to-day guidance for new team members, including assisting with process documentation and workflow training.<br>• Monitor staff schedules, time records, absences, and coverage needs to help maintain consistent office operations.<br>• Respond to patient questions and concerns in a courteous manner, partnering with internal teams to help resolve service issues promptly.<br>• Track supply levels, report equipment concerns, and prepare routine reports, departmental files, and office performance data.<br>• Serve as a resource for office systems and electronic medical record tools by assisting staff with basic troubleshooting and user support.
We are looking for a Medical Coder to join a healthcare organization in Sacramento, California in a Contract to permanent capacity. In this role, you will translate clinical documentation into accurate diagnostic and procedural codes that support compliant billing and reimbursement. This opportunity is ideal for someone who can balance productivity with precision while working closely with providers and revenue cycle partners.<br><br>Responsibilities:<br>• Examine clinical records and determine the correct diagnosis and procedure codes for charge capture within required turnaround times.<br>• Apply ICD-10, CPT, and evaluation and management coding standards to physician and provider documentation with a strong focus on accuracy and compliance.<br>• Sequence diagnoses and procedures appropriately to support ethical billing practices and proper reimbursement outcomes.<br>• Investigate complex, uncommon, or unclear cases to identify the most accurate coding approach using current industry guidance and reference tools.<br>• Recognize services that require billing modifiers, including special reporting situations, and ensure they are reflected correctly on coded encounters.<br>• Communicate with physicians and other providers to resolve incomplete, conflicting, or ambiguous documentation before finalizing codes.<br>• Monitor accounts with missing documentation and follow through to help move encounters toward accurate coding and billing completion.<br>• Support claims follow-up activities by addressing coding edits, denials, audit requests, and other reimbursement-related inquiries.<br>• Contribute to compliance reviews, internal audits, and ongoing education efforts while staying current on regulatory and payer guideline updates.
<p>A growing healthcare organization is seeking a detail-oriented Medical Biller to join their team. This role is ideal for someone who enjoys working behind the scenes to ensure accurate billing, timely reimbursements, and smooth revenue cycle operations.</p><p><br></p><p>Why Consider This Opportunity:</p><ul><li>Stable, in-demand role within the healthcare industry</li><li>Collaborative team environment</li><li>Opportunity to grow within billing or broader revenue cycle roles</li><li>Competitive compensation and benefits offered</li></ul><p>Key Responsibilities:</p><ul><li>Prepare and submit accurate medical claims to insurance companies (commercial, Medicare, Medicaid)</li><li>Review patient accounts for completeness and proper documentation</li><li>Follow up on outstanding claims, denials, and rejections to ensure timely payment</li><li>Post payments, adjustments, and reconcile accounts</li><li>Investigate and resolve billing discrepancies and errors</li><li>Communicate with insurance carriers regarding claim status and appeals</li><li>Work with internal teams to obtain missing or updated information</li><li>Maintain accurate billing records and ensure compliance with regulations</li><li>Support general administrative and revenue cycle functions as needed</li></ul><p><br></p>
<p>We are looking for a motivated professional to handle medical billing tasks within our organization. The successful candidate will help ensure billing processes run smoothly and efficiently. This role requires attention to detail, strong organizational skills, and the ability to work in a fast-paced environment. </p><p> </p><p>Responsibilities: </p><ul><li>Process billing and claims submissions with accuracy. </li><li>Ensure proper follow-up on outstanding payments or claims. </li><li>Help resolve issues related to billing discrepancies. </li><li>Maintain organized records and documents. </li><li>Collaborate with teams to ensure compliance with procedures and guidelines. </li></ul><p><br></p>
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and results-driven <strong>Medical Biller / Collections Specialist</strong> to join our team in <strong>Boca Raton, Florida. </strong>This role is responsible for accurate medical billing, claims submission, insurance follow-up, and collections to ensure timely reimbursement and optimized cash flow. The ideal candidate has strong knowledge of insurance processes, excellent communication skills, and a proactive approach to resolving outstanding accounts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and submit medical claims to primary, secondary, and tertiary insurance carriers for timely reimbursement </li><li>Verify patient information, insurance coverage, and eligibility to ensure billing accuracy</li><li>Monitor claim status and conduct follow-up on denied, rejected, or unpaid claims, including appeals and resubmissions </li><li>Investigate and resolve billing discrepancies by working with payers, patients, and internal teams </li><li>Post payments, adjustments, and denials while reconciling accounts and ensuring proper allocation</li><li>Manage accounts receivable by reviewing aging reports and prioritizing outstanding balances</li><li>Contact insurance companies and patients to collect payments and resolve overdue accounts </li><li>Negotiate payment plans and provide billing explanations to patients as needed </li><li>Maintain accurate documentation of all billing and collection activity in compliance with regulations</li><li>Ensure compliance with HIPAA and all federal/state billing and collection guidelines</li></ul>
<p>We are seeking a detail-oriented <strong>Medical Billing Specialist</strong> to join our healthcare team. This role is responsible for accurate billing, claims submission, payment posting, and follow-up to ensure timely reimbursement from insurance carriers and patients. The ideal candidate has a strong understanding of medical billing processes, payer rules, and HIPAA compliance.</p><p>Key Responsibilities</p><ul><li>Prepare, review, and submit medical claims to commercial insurance, Medicare, and Medicaid</li><li>Verify patient insurance eligibility and benefits</li><li>Post payments, adjustments, and denials accurately</li><li>Follow up on unpaid or denied claims and resolve billing discrepancies</li><li>Review Explanation of Benefits (EOBs) for accuracy</li><li>Communicate with insurance companies, patients, and internal teams regarding billing questions</li><li>Maintain patient confidentiality and comply with HIPAA regulations</li><li>Ensure billing practices align with payer guidelines and company policies</li></ul><p><br></p>
<p>We are looking for a dependable Medical Administrative Clerk to support administrative operations for a medical company in Arcadia, California. This Medical Administrative Clerk opportunity is well suited for someone who works carefully, manages records efficiently, and is comfortable handling routine clerical tasks in an office setting. The role focuses on keeping documentation accurate, maintaining organized files, and assisting the team with day-to-day office support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Maintain office documentation by preparing, sorting, and updating records to support smooth daily operations.</p><p>• Enter information into internal files and spreadsheets with a high level of accuracy and attention to detail.</p><p>• Create and format letters, forms, and other routine business documents using standard office software.</p><p>• Organize paper and digital filing systems so records remain accessible, current, and easy to retrieve.</p><p>• Scan, upload, and manage documents to ensure complete and well-maintained administrative files.</p><p>• Provide back-office assistance to team members by handling general clerical requests and administrative tasks as assigned.</p><p>• Track basic information in Microsoft Excel to support reporting and routine record maintenance.</p><p><br></p><p><strong>Benefits:</strong> Health, Dental, Vision, 401k, and Sick Time Off.</p>
<p><strong>Job Summary</strong></p><p> We are seeking a professional and detail-oriented <strong>Medical Receptionist </strong>to support front desk operations in a busy healthcare office in Aston, Pennsylvania. This individual will serve as the first point of contact for patients and visitors, helping ensure a welcoming experience while managing scheduling, patient intake, and administrative support tasks.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Answer and route incoming phone calls</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Check patients in and out for appointments</li><li>Collect and update patient demographic and insurance information</li><li>Verify insurance eligibility and obtain necessary authorizations when needed</li><li>Maintain accurate patient records in electronic medical record systems</li><li>Process intake forms and other office documentation</li><li>Accept copays and process patient payments</li><li>Coordinate with clinical staff regarding patient flow and scheduling needs</li><li>Handle general administrative duties such as filing, scanning, faxing, and data entry</li><li>Ensure front office areas remain organized and compliant with office procedures</li></ul><p><br></p>
We are looking for a Medical Receptionist to support patient registration and front-desk operations in Grand Rapids, Michigan. This Long-term Contract opportunity is ideal for someone who brings professionalism, compassion, and strong attention to detail to every patient interaction. In this role, you will help create an efficient arrival experience by managing registration, verifying coverage, collecting payments, and coordinating appointments in a busy healthcare setting.<br><br>Responsibilities:<br>• Welcome patients and visitors, provide clear direction, and create a positive first impression at the front desk.<br>• Enter and update demographic, insurance, and medical information accurately within patient records while maintaining confidentiality.<br>• Complete registration activities for incoming patients and confirm that all required documentation is current and accurate.<br>• Collect copays and other patient payments, issue receipts, and maintain organized handling of financial transactions.<br>• Review insurance eligibility and benefits, including deductibles and out-of-pocket amounts, before or during the visit.<br>• Communicate with insurance carriers to confirm coverage details and resolve billing or eligibility discrepancies in a timely manner.<br>• Schedule appointments, manage calendar changes, and coordinate with clinical teams to accommodate urgent patient needs.<br>• Respond to questions or concerns from patients and families with professionalism, empathy, and a service-focused approach.<br>• Perform administrative support tasks such as scanning, filing, and data entry to keep front-desk operations efficient and organized.
<p>We are seeking a professional and compassionate Medical Receptionist to serve as the first point of contact for patients. This role is responsible for managing front desk operations, scheduling appointments, and ensuring a welcoming and efficient patient experience. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced healthcare environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly and professional manner</li><li>Answer and direct phone calls, respond to inquiries, and take messages</li><li>Schedule, confirm, and manage patient appointments</li><li>Verify patient information, insurance, and demographics</li><li>Collect co-pays and process payments</li><li>Maintain and update electronic medical records (EMR systems)</li><li>Handle patient check-in and check-out procedures</li><li>Ensure confidentiality of patient information in compliance with HIPAA regulations</li><li>Coordinate with clinical staff to support patient flow and office efficiency</li></ul><p><br></p>
We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling and administrative tasks organized and accurate. The role involves coordinating appointments, assisting with patient intake, and helping the office run smoothly through attentive communication and reliable front office support.<br><br>Responsibilities:<br>• Welcome patients and visitors, provide courteous assistance, and maintain an organized reception area throughout the day.<br>• Manage appointment calendars, schedule patient visits, and adjust bookings as needed to support clinic operations.<br>• Handle patient check-in procedures, verify basic information, and direct individuals to the appropriate next steps.<br>• Answer incoming calls, respond to routine questions, and route messages to clinical or administrative staff when necessary.<br>• Perform front office administrative tasks such as preparing forms, updating records, and supporting daily office workflow.<br>• Use basic medical terminology appropriately when communicating about appointments, services, and general office processes.<br>• Assist with patient-facing documentation and help ensure information is entered accurately into office systems.
<p>We are seeking a professional and compassionate Medical Receptionist to join our healthcare team in New Castle, Delaware. This role serves as the first point of contact for patients and visitors, providing excellent customer service while supporting daily front office operations in a medical setting. The ideal candidate is organized, detail-oriented, and comfortable handling administrative tasks in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Answer and direct incoming phone calls</li><li>Schedule, confirm, and update patient appointments</li><li>Check patients in and out for appointments</li><li>Verify patient information, insurance details, and demographic data</li><li>Maintain accurate medical records and patient files</li><li>Collect copays and process payments</li><li>Assist with referrals, authorizations, and other front desk administrative tasks</li><li>Communicate with providers, clinical staff, and patients regarding scheduling and documentation needs</li><li>Ensure the reception area remains clean, organized, and welcoming</li><li>Follow HIPAA and confidentiality standards at all times</li></ul>
<p>The Medical Front Desk Representative serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. This individual is responsible for front desk operations including patient check‑in/check‑out, appointment scheduling, insurance verification, and administrative support to ensure smooth clinic operations.</p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a professional, friendly, and compassionate manner</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Verify patient demographics, insurance coverage, and benefits accuracy</li><li>Collect copays, deductibles, and outstanding balances at time of service</li><li>Answer incoming phone calls and route messages appropriately</li><li>Maintain accurate and up‑to‑date patient records in the EMR/EHR system</li><li>Scan, upload, and manage patient documentation</li><li>Ensure compliance with HIPAA and patient privacy standards</li><li>Coordinate with clinical staff to support efficient patient flow</li><li>Resolve patient questions related to appointments, paperwork, or billing at a basic level</li><li>Perform general administrative tasks as needed to support the clinic</li></ul><p><br></p>
We are looking for a Medical Receptionist to join a welcoming healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping front-desk operations organized and efficient. In this role, you will support appointment coordination, handle incoming inquiries, and serve as a key point of contact for patients, providers, and referral partners.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, ensuring a smooth and courteous front-desk experience.<br>• Coordinate appointments by matching patient needs with provider and staff availability.<br>• Answer phone calls, relay messages accurately, and respond to routine questions in a timely manner.<br>• Communicate with referral sources, patients, and insurance representatives to support continuity of care.<br>• Address scheduling or service concerns promptly and escalate patient complaints to the appropriate quality or leadership contacts.<br>• Work closely with practitioners and office leadership to help meet patient access and service needs.<br>• Maintain clear and organized documentation related to appointments, communications, and office activity.<br>• Provide additional administrative support as needed to keep daily operations running efficiently.
We are looking for a Medical Receptionist to support daily front-desk operations for a healthcare organization in Syracuse, New York. This Contract position is ideal for someone who is comfortable working directly with patients, coordinating appointments, and maintaining an organized reception area in a clinical setting. The role requires a detail-oriented communicator who can help create a smooth check-in experience while supporting administrative tasks with accuracy and efficiency.<br><br>Responsibilities:<br>• Welcome patients and visitors, provide clear direction, and ensure a courteous front-office experience from arrival through departure.<br>• Coordinate patient appointments, manage scheduling updates, and confirm visit details to help maintain an efficient daily calendar.<br>• Handle patient check-in activities, collect and verify essential information, and prepare records for upcoming visits.<br>• Answer incoming calls, respond to routine questions, and route messages to the appropriate clinical or administrative staff.<br>• Maintain accurate front-desk documentation and assist with clerical tasks that support day-to-day office operations.<br>• Use basic medical terminology appropriately when communicating with staff and processing patient-related information.<br>• Support providers and office personnel with administrative follow-up, including documentation assistance and general receptionist duties.
We are looking for a detail-oriented Medical Receptionist to support a busy healthcare office in New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage appointment flow, handle check-in activities, and serve as a reliable point of contact for patients and staff. Candidates with strong communication skills, front office experience, and familiarity with basic medical terminology will be well suited for this position.<br><br>Responsibilities:<br>• Welcome patients and visitors, provide courteous assistance, and maintain a welcoming front-desk presence throughout the day.<br>• Coordinate appointment scheduling, confirm upcoming visits, and help keep the provider calendar accurate and up to date.<br>• Complete patient check-in procedures, verify demographic or insurance details, and ensure required information is collected before appointments.<br>• Answer incoming calls, respond to routine questions, and direct messages or inquiries to the appropriate team members.<br>• Support daily medical front office operations by organizing paperwork, managing patient flow, and maintaining orderly reception areas.<br>• Enter and update patient information in office systems with close attention to accuracy and confidentiality.<br>• Assist with administrative tasks such as scanning documents, preparing forms, and routing records as needed by clinical or office staff.
<p>We are looking for a Medical Receptionist to join a patient-focused healthcare office in California. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming front-office experience while supporting scheduling, billing, and daily administrative operations. The person in this role will serve as a key point of contact for patients, providers, and insurance representatives, helping the office run efficiently and effectively.</p><p><br></p><p>*PART TIME HOURS: Tues, Thurs, Fri 9:00 - 5:00 *30-min lunch*</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and guests warmly, creating a welcoming and positive first impression at the front desk.</p><p>• Coordinate appointment calendars by arranging, adjusting, and confirming visits while helping maintain efficient provider schedules.</p><p>• Manage patient check-in and check-out activities, including reviewing visit details and ensuring required information is completed.</p><p>• Update demographic and account information in the practice management system to keep records accurate and current.</p><p>• Collect patient financial responsibility such as copays, deductibles, and outstanding balances, and support daily payment processing.</p><p>• Review coverage details before visits, secure needed referrals or authorizations, and communicate with insurers when additional information is required.</p><p>• Prepare, submit, and track insurance claims, then research and resolve unpaid, denied, or rejected items in a timely manner.</p><p>• Maintain organized documentation by scanning, filing, and safeguarding patient charts, medical records, and insurance paperwork in compliance with privacy standards.</p><p>• Assist with front office administration by answering billing questions, supporting provider forms, ordering supplies, and balancing end-of-day receipts and deposit records.</p><p>• Encourage patient follow-up by managing recall outreach and supporting collection efforts related to past-due balances.</p>
<p>We are seeking a detail-oriented and customer-focused <strong>Medical Front Office Coordinator</strong> to support daily front office operations and help create a welcoming, efficient environment for patients, providers, and staff. This role is responsible for managing patient intake, maintaining charts and records, coordinating appointments, processing payments, supporting insurance authorization workflows, and assisting with office and clinical readiness.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and maintain an organized, welcoming front office and waiting area</li><li>Answer phones, fax correspondence, prepare reports, and keep office supplies stocked</li><li>Enter new patient information, prepare and maintain patient charts, and ensure confidentiality</li><li>Scan and file therapy, physician, and insurance documents in the electronic health record</li><li>Print charge tickets, collect payments, post transactions, prepare deposits, and balance daily receipts</li><li>Coordinate with therapists, physicians, and staff regarding appointments, cancellations, and patient questions</li><li>Schedule, confirm, and cancel office visits and test appointments as needed</li><li>Ensure patient charts contain all required documentation, including prescriptions, notes, and insurance information</li><li>Maintain clean, stocked exam and treatment rooms; order and restock medical supplies</li><li>Assist with patient intake paperwork, insurance authorizations, and related documentation</li><li>Support therapists with basic patient care tasks on non-physician days</li><li>Room patients and clean exam rooms on physician days</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Billing Specialist to support a healthcare organization in Boca Raton, Florida on a Contract basis. This position focuses on coding accuracy, billing compliance, and reimbursement optimization through careful review of documentation and claims activity. The ideal candidate brings strong experience in E/M coding and auditing, along with the ability to work closely with providers and billing teams to improve accuracy and resolve reimbursement issues.</p><p><br></p><p>Responsibilities:</p><p>• Conduct secondary reviews of billing activity to confirm compliance with regulatory standards, internal procedures, and reimbursement guidelines.</p><p>• Examine clinical documentation and coded services to identify missed charges, undercoding, overcoding, or other discrepancies, and document findings in clear audit reports.</p><p>• Partner with physicians and clinical staff to clarify incomplete or unclear documentation and promote accurate coding and billing practices.</p><p>• Escalate recurring documentation concerns, coding patterns, and compliance risks to revenue cycle leadership or practice management for follow-up.</p><p>• Collaborate with billing and revenue cycle teams to support account resolution, including claim corrections, resubmissions, and follow-up tied to accounts receivable performance.</p><p>• Evaluate payer reimbursement behavior, fee schedule outcomes, denial trends, and policy changes to identify opportunities for improved revenue capture.</p><p>• Research and address questions related to coding compliance, payer requirements, denials, and appropriate billing for services rendered.</p><p>• Deliver education, guidance, and ongoing support to providers and staff on coding standards, documentation expectations, and regulatory requirements.</p><p>• Help maintain compliant billing procedures, charge tools, and related workflows while safeguarding confidential financial and medical information</p>
<p><strong>Job Description</strong></p><p>The Billing Representative for the Legal Correspondence Team is responsible for managing and processing correspondence from attorneys, including subpoenas and requests for patient billing records. This role ensures that all records are released in compliance with legal regulatory and organizational policies while maintaining a high level of accuracy and confidentiality. The ideal candidate will possess excellent organizational skills, attention to detail, and a strong understanding of billing processes and legal documentation requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Review process and respond to subpoenas, attorney correspondence, and requests for patient billing records in a timely and accurate manner.</p><p>Ensure compliance with federal and state laws, including HIPAA and organizational policies regarding the release of patient information.</p><p>Verify the authenticity and completeness of legal documents before processing requests.</p><p>Collaborate with internal teams to retrieve and compile accurate billing records and other required documentation.</p><p>Maintain detailed records of all requests, correspondence, and released information for audit and tracking purposes.</p><p>Communicate effectively with attorneys legal representatives and other external parties to clarify requests or provide updates on the status of records.</p><p>Safeguard sensitive patient information and ensure confidentiality in all interactions and document handling.</p><p>Identify and escalate complex or unclear requests to appropriate leadership or legal counsel for resolution.</p><p>Contribute to process improvement initiatives to enhance efficiency and accuracy in handling records requests.</p><p>Stay current on legal and regulatory changes that may impact the release of billing records.</p><p><br></p><p><br></p>
<p>We are seeking a dedicated and detail-oriented Coordination of Benefits Specialist to support patients in resolving complex insurance billing and claim denial issues. This role is ideal for someone who thrives in high-volume, fast-paced environments and is passionate about advocating for patients while navigating insurance processes.</p><p>The primary focus is resolving Coordination of Benefits (COB) claim denials by serving as the liaison between patients and insurance carriers. A significant portion of the role involves direct communication through inbound/outbound calls, including three-way calls with patients and insurance representatives.</p><p>Key Responsibilities</p><ul><li>Oversee and support the Coordination of Benefits Denial workflow within the team</li><li>Serve as the primary liaison between patients and insurance companies</li><li>Conduct high-volume outreach via phone calls, letters, and text messaging</li><li>Facilitate three-way calls between patients and insurance representatives to resolve claim issues</li><li>Investigate accounts thoroughly to ensure accurate and optimal claim resolution</li><li>Drive insurance payment resolution through effective follow-up and advocacy</li><li>Maintain detailed documentation of account activity and outcomes</li><li>Manage an assigned workload of approximately 3,000 accounts across multiple payers</li><li>Collaborate with team members to ensure consistency and accuracy in resolution strategies</li></ul>