We are looking for a detail-oriented and compassionate Medical Scheduler to join our team in Torrance, California. In this Contract-to-ongoing position, you will play a critical role in coordinating patient care by managing appointment scheduling and ensuring seamless communication within the Home Health department. This is a long-term role, Monday through Friday, with occasional weekend coverage as needed.<br><br>Responsibilities:<br>• Handle a high volume of incoming calls, assessing patient needs and directing them to the appropriate department or specialist.<br>• Schedule, reschedule, and confirm patient appointments with accuracy and efficiency.<br>• Maintain and update patient records and files within the designated system.<br>• Collaborate with the Home Health department to ensure timely and effective patient care coordination.<br>• Utilize medical terminology knowledge to facilitate clear communication with patients and healthcare professionals.<br>• Provide excellent customer service while addressing patient inquiries and concerns.<br>• Assist in maintaining the daily schedule to optimize workflow within the department.<br>• Support the team with administrative tasks and ensure compliance with organizational policies.<br>• Participate in occasional weekend coverage as required to meet patient care needs.
We are looking for a detail-oriented Medical Scheduler to join our team in Portland, Oregon. In this contract-to-permanent position, you will play a vital role in ensuring a seamless patient registration and scheduling experience while maintaining accurate and up-to-date records. This is an excellent opportunity to contribute to a patient-focused environment within a respected healthcare organization.<br><br>Responsibilities:<br>• Register and check in patients for hospital and clinic appointments, ensuring a smooth and efficient process.<br>• Schedule patient appointments while accurately managing and updating patient data and insurance information.<br>• Collect and document authorization forms and maintain accurate records in the system.<br>• Conduct insurance verification for commercial plans as well as multi-state Medicaid programs.<br>• Manage work-lists related to referrals, denials, and authorization requirements to ensure compliance and efficiency.<br>• Support uninsured patients by assisting with financial counseling duties.<br>• Facilitate new patient intake processes and provide scheduling assistance as required.<br>• Utilize Epic EMR and other tools to maintain accurate records and streamline workflows.
We are looking for a detail-oriented Medical Receptionist/Scheduler to join our team in Boardman, Ohio. In this Contract-to-Permanent position, you will play a vital role in ensuring the seamless operation of a busy medical office by managing patient interactions, scheduling appointments, and supporting administrative processes. If you excel in communication, thrive in a fast-paced environment, and have a strong commitment to confidentiality, we encourage you to apply.<br><br>Responsibilities:<br>• Answer and manage incoming calls with professionalism, directing inquiries and forwarding calls to the appropriate departments.<br>• Schedule patient appointments efficiently, verify insurance information, and provide accurate responses to questions about medical services.<br>• Maintain detailed and accurate records of patient communications and interactions within the clinic’s database systems.<br>• Perform administrative tasks such as data entry, filing, and supporting medical coding and insurance processes.<br>• Collaborate closely with healthcare providers and medical staff to ensure smooth coordination and communication for patient care.<br>• Handle patient records in compliance with confidentiality standards and healthcare regulations.<br>• Facilitate patient check-ins and ensure all necessary documentation is completed before appointments.<br>• Assist with basic front-office responsibilities, contributing to a welcoming and organized environment for patients.<br>• Provide exceptional customer service by addressing patient concerns and resolving scheduling conflicts.<br>• Stay updated on clinic procedures and policies to ensure accuracy in administrative tasks.
<p>A highly regarded <strong>multi-provider medical office in Encinitas</strong> is searching for a compassionate and organized <strong>Front Office Scheduler</strong> to join their patient-focused team.</p><p>This position is ideal for someone who thrives in a healthcare environment and takes pride in delivering exceptional service. You’ll be responsible for coordinating appointments, assisting patients with registration, and ensuring the front office runs smoothly for both patients and staff.</p><p><u>📋 </u><strong><u>Responsibilities:</u></strong></p><ul><li>Greet patients and visitors in a warm, professional manner.</li><li>Schedule and confirm patient appointments across multiple providers.</li><li>Verify insurance information and collect copays at check-in.</li><li>Manage provider calendars and resolve scheduling conflicts proactively.</li><li>Maintain accurate patient data in the EHR system.</li><li>Assist with referrals, authorizations, and incoming calls.</li><li>Support the clinical team with administrative needs and ensure compliance with HIPAA guidelines.</li></ul>
<p>Are you looking to make a direct impact in patient care and healthcare operations? We are currently seeking a <strong>Radiology Scheduler</strong> to support our Perioperative and Interventional regions. As a <strong>Radiology Scheduler</strong>, you will be the first point of contact for patients and play a key role in managing a smooth and efficient scheduling process. The ideal <strong>Radiology Scheduler</strong> thrives in a fast-paced environment, excels in communication, and is passionate about patient service.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Schedule pre-operative appointments in APEC and IR grids.</li><li>Scan and upload radiology records to PACS and Life Image.</li><li>Coordinate new and return patient scheduling, including imaging studies and clinic visits.</li><li>Manage a high volume of incoming and outgoing patient calls.</li><li>Maintain follow-up communication with patients after procedures.</li><li>Work directly with Nurse Practitioners to ensure smooth scheduling processes.</li><li>Support managers with patient openings and schedule blocks (Super User duties).</li><li>Perform case intake and scheduling.</li><li>Retrieve and view medical records via RightFax.</li><li>Scan and distribute external medical documentation.</li><li>Run location-specific reports for various medical facilities.</li><li>Attend weekly staff meetings and contribute to team discussions.</li><li>Cross-train in all scheduling functions to allow departmental rotations.</li></ul>
<p><strong>Make a Difference as an Appointment Scheduler!</strong></p><p><br></p><p>Looking for an opportunity to contribute your skills to a meaningful cause? Robert Half is partnering with a respected nonprofit organization in Bettendorf, Iowa, to find a <strong>friendly, detail-oriented Appointment Scheduler</strong>. If you’re organized, adaptable, and passionate about delivering excellent service, we want to hear from you! Call Lydia, Christin, or Erin at 563-359-7535 to learn more.</p><p><br></p><p><strong>About the Role</strong></p><p>As an Appointment Scheduler, you will be an essential part of the team, helping clients access vital tax preparation services. Your key responsibilities will include:</p><ul><li>Engaging callers to identify and address their needs with professionalism.</li><li>Answering common questions clearly and accurately.</li><li>Scheduling and rescheduling tax preparation appointments while managing multiple calendars.</li><li>Maintaining accurate records and ensuring smooth communication with clients and team members.</li></ul><p>This contract role will span January through mid-March, with the potential for future opportunities based on program needs. Initial scheduling is 8:00 AM – 4:30 PM (Mon-Fri) for 6-8 weeks and likely flexing to 8:00 AM – 12:00 PM (Mon-Fri) for the remaining duration.</p><p><br></p><p><strong>Why You’ll Love This Opportunity</strong></p><p>This is more than a job—it’s a chance to support a nonprofit’s mission and make a real difference in your community. You’ll work alongside a collaborative and dedicated team, all focused on creating a meaningful impact through service.</p>
<p><strong>Position Summary</strong></p><p>A leading manufacturing organization is seeking an experienced <strong>Master Scheduler</strong> to develop, maintain, and optimize the production schedule to ensure timely delivery of high-quality products. This role works collaboratively with operations, procurement, engineering, and sales to align manufacturing capacity with customer demand, material availability, and company objectives. The ideal candidate brings experience in <strong>heavy or custom manufacturing</strong>, proficiency with <strong>ERP/MRP systems</strong> (Epicor experience preferred), and a proven record of improving scheduling efficiency and on-time delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and maintain the <strong>Master Production Schedule (MPS)</strong> in alignment with customer demand, inventory goals, and capacity constraints.</li><li>Collaborate with <strong>Sales, Engineering, Procurement, and Production</strong> to ensure accurate job demand and lead time data.</li><li>Utilize <strong>ERP/MRP systems</strong> to release jobs, manage reschedules, and verify material and labor availability.</li><li>Analyze load versus capacity to prevent bottlenecks and maximize equipment and labor utilization.</li><li>Monitor and report on <strong>On-Time Delivery (OTD)</strong>, <strong>Work in Progress (WIP)</strong>, and <strong>Schedule Attainment</strong>.</li><li>Resolve scheduling issues related to material shortages, labor constraints, or unplanned downtime.</li><li>Participate in production meetings to provide visibility into job priorities and upcoming workloads.</li><li>Support <strong>continuous improvement</strong> and <strong>lean manufacturing</strong> initiatives to enhance efficiency and reduce lead times.</li><li>Maintain up-to-date documentation for scheduling processes, change orders, and configuration revisions.</li></ul><p><strong>Leadership Responsibilities</strong></p><ul><li>Provide direction and guidance to scheduling and planning team members.</li><li>Support hiring, onboarding, and training activities within the scheduling function.</li><li>Assign tasks, monitor performance, and offer constructive feedback.</li><li>Promote a culture of <strong>accountability, collaboration, and continuous improvement</strong> within the department.</li></ul><p><strong>BENEFITS OFFERED:</strong></p><p>-SALARY RANGE: $70,000-$80,000</p><p>- Healthcare Benefits: Medical, Dental, Vision</p><p>- Other Insurance: Life and Disability</p><p>- Retirement Plan: 401k with a company match up to 3.5%</p><p>- PTO: 2 weeks PTO and 10 paid holidays</p>
<p>We are seeking a detail oriented and dedicated <strong>Administrative Scheduler</strong> to join a local Healthcare organization. The ideal candidate will be responsible for supporting medical billing and coding processes, maintaining compliance with healthcare regulations, and ensuring efficient coordination of patient care through effective scheduling and administrative tasks. This position is critical to the seamless operation of patient care services and requires excellent organizational and communication skills.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 9am - 5pm</p><p><br></p><p><strong>Responsibilities for the Position include the following; </strong></p><ul><li>Support medical billing and coding (CPT, ICD-10), manage patient records, and ensure HIPAA compliance.</li><li>Act as the primary liaison for patients, families, caregivers, and interdisciplinary teams.</li><li>Coordinate admissions, patient scheduling, and care plans while monitoring patient progress and communicating changes to the clinical team.</li><li>Maintain accurate patient records, ensure compliance with relevant policies and regulations, and review documentation for accuracy and completeness.</li><li>Track authorizations, NOAs, and recertification dates to ensure uninterrupted care.</li><li>Prepare reports for surveys, audits, quality assurance, and reviews.</li><li>Develop and manage staffing schedules to minimize service disruptions and ensure effective resource utilization.</li><li>Communicate scheduling changes to all relevant parties in a timely manner.</li><li>Collaborate with teams to maintain regulatory compliance and uphold quality assurance standards.</li></ul><p><br></p>
We are looking for a detail-oriented and customer-focused Medical Receptionist to join our team on a contract basis in Grand Rapids, Michigan. This role is essential in ensuring efficient patient registration and providing exceptional administrative support in a healthcare setting. The position requires professionalism, strong communication skills, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, creating a welcoming environment.<br>• Accurately gather and input patient demographic, medical, and insurance information.<br>• Verify insurance coverage and eligibility, resolving discrepancies as needed.<br>• Process payments, including copays and deductibles, and provide clear financial explanations to patients.<br>• Schedule and confirm patient appointments, optimizing the schedule for efficiency.<br>• Address patient inquiries and concerns with empathy and professionalism.<br>• Collaborate with clinical and administrative staff to ensure seamless patient care.<br>• Maintain organized records and ensure compliance with data protection regulations.<br>• Assist with general office tasks, such as filing, scanning, and data entry.<br>• Uphold front desk policies and procedures to ensure smooth operations.
<p>We are looking for a dedicated Medical Front Desk Specialist to join our team in the south, Minnesota metro. This contract position offers an excellent opportunity to work in the healthcare industry, providing essential support to patients and medical staff. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional patient care. Responsibilities:</p><ul><li>Greet patients and visitors warmly, ensuring an exceptional first impression and a welcoming atmosphere.</li><li>Manage patient scheduling efficiently, including rescheduling and appointment confirmations.</li><li>Handle patient check-ins, verifying necessary documentation and ensuring accurate records.</li><li>Answer phone calls and direct inquiries to the appropriate departments with courtesy and efficiency.</li><li>Maintain and update patient information in the medical database, ensuring accuracy and confidentiality.</li><li>Coordinate with medical staff to address scheduling conflicts or urgent patient needs.</li><li>Utilize their software to manage appointments and maintain electronic medical records.</li><li>Support front office operations, including handling correspondence and maintaining a clean reception area.</li></ul>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
<p>We are looking for a detail-oriented Medical Receptionist to join our team in Minneapolis, Minnesota on a part-time basis. As a Patient Care Coordinator, you will play a pivotal role in ensuring a seamless experience for patients while supporting clinic operations. This is a Contract position within the healthcare industry, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and check in patients for clinic and radiology appointments, ensuring a friendly and efficient experience.</p><p>• Provide clear instructions to patients regarding required forms and documentation.</p><p>• Collect and verify demographic and insurance information, entering details accurately into the NextGen system for billing purposes.</p><p>• Process patient payments, including co-pays, swiftly and accurately.</p><p>• Prepare daily charts for scheduled appointments to maintain efficient clinic operations.</p><p>• Assist patients in scheduling follow-up appointments and provide guidance on the patient portal.</p><p>• Coordinate interpreter services for patients requiring language assistance.</p><p>• Update and maintain the provider database within NextGen to ensure accurate tracking of referring providers.</p><p>• Keep the front office area tidy and organized, including restocking supplies and maintaining a welcoming environment.</p><p>• Collaborate with clinic staff to support smooth workflows and continuity of care for patients.</p>
We are looking for a Medical Receptionist to join our team in Taunton, Massachusetts. In this Contract-to-Permanent position, you will play a vital role in ensuring the smooth operation of our outpatient services by managing patient interactions, scheduling, and administrative tasks. This role is ideal for someone with strong organizational skills and a passion for providing excellent customer service in a healthcare setting.<br><br>Responsibilities:<br>• Verify patient insurance coverage and demographic information to ensure all records are accurate and up-to-date.<br>• Manage clinician calendars within the electronic health record system, coordinating schedules to optimize patient care.<br>• Collect copayments and other cost-sharing amounts from patients at the time of their appointments.<br>• Provide administrative support to clinicians, including assistance with Section 12 procedures and other required tasks.<br>• Facilitate patient check-ins and maintain a welcoming and organized front desk environment.
Medical Receptionist needed for local Medical facility. Responsibilities include answering phones, scheduling appointments, insurance verifications, prior authorizations. etc.
<p>Robert Half is seeking a Bilingual Medical Receptionist (English/Spanish) to support a compassionate and community-focused mental health and social work practice in Hyattsville, MD. This role is perfect for someone who enjoys helping others, thrives in a client-facing environment, and has a passion for mental health and social service work.</p><p>Key Responsibilities:</p><p>• Greet and check in clients in a warm, professional manner—ensuring a welcoming environment for all patients.</p><p>• Answer and route phone calls, schedule appointments, and manage calendars for therapists and social workers.</p><p>• Maintain and update patient information in electronic health record (EHR) systems with accuracy and confidentiality.</p><p>• Verify insurance information and process co-pays or billing inquiries.</p><p>• Support intake coordination, including distributing and collecting forms and explaining policies to new clients.</p><p>• Communicate clearly and compassionately with clients and families, both in English and Spanish.</p><p>• Coordinate with clinical and administrative staff to ensure smooth office operations.</p><p>• Assist with general office duties including filing, data entry, and correspondence.</p><p><br></p>
<p>We are seeking a highly organized Medical Front Office Specialist to join our team in Indianapolis, Indiana. This contract-to-hire position is critical to maintaining efficient front desk operations in a healthcare setting. If you are passionate about providing excellent patient support and thrive in fast-paced environments, this role offers a great opportunity to make a meaningful impact within a dynamic healthcare team.</p><p><br></p><p>Hours: </p><p>Monday 8am – 5:30pm</p><p>Tuesday 8am – 5:30pm</p><p>Wednesday 9:30am – 5:00pm</p><p>Thursday 9:30 – 5:30pm</p><p>Friday 8:00 – 4:00</p><p> </p><p> </p><p>Responsibilities for the position include the following:</p><p>• Coordinate with clinical staff to ensure seamless patient flow and keep waiting patients informed of any updates.</p><p>• Accurately copy, scan, and verify patients' insurance information, ensuring all records are up-to-date and signed appropriately.</p><p>• Prepare and distribute daily patient lists, including morning updates and end-of-day reports.</p><p>• Organize new patient charts and ensure completed charts are filed correctly for upcoming visits.</p><p>• Schedule appointments, medical tests, X-ray studies, and office procedures, providing patients with clear instructions.</p><p>• Collect co-payments, process patient encounter forms, and assist patients with scheduling follow-up visits.</p><p>• Update and verify patient demographic information in the system, ensuring all changes are accurately recorded.</p><p>• Address patient calls regarding delays and notify clinical staff promptly.</p><p>• Rotate late-day shifts with front office staff to assist physicians and patients as needed.</p><p>• Provide backup support for various roles and cover other office locations when required.</p>
<p>Robert Half's client is looking for a few Administrative Coordinator's to assist with a 4-6 month engagement within the Medical space!</p><p><br></p><p>Responsibilities:</p><p>-Processing incoming/outgoing correspondence</p><p>-Review paperwork</p><p>-Tracking status of deliverables </p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Proficient in MS Office / data entry</p><p>-Follow-up calls to clients</p><p><br></p><p>Start date: Asap!</p><p>Duration: ~4-6 months</p><p>Hours: M-F | 8:30am-5pm</p><p>Work type: Remote</p><p><br></p><p>Pay Rate: $19-$24</p><p><br></p><p>*If interested, APPLY now!</p>
<p>We are seeking a skilled and detail-oriented <strong>Patient Account Supervisor</strong> to join our dynamic team. As a <strong>Patient Account Supervisor</strong>, you will be a key leader in ensuring exceptional customer service and optimizing revenue for our clients. You'll lead by example, guiding your team to resolve complex billing and insurance inquiries through both phone and written communication.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm EST</p><p><br></p><p>Responsibilities for the position include the following: </p><ul><li> Leads as a role model in conduct and performance by ensuring customer payments adhere to set guidelines for both agency and client that maximize revenue for our clients and customers, while consistently meeting and exceeding the highest standards for delivering excellent service over the phone and in writing to resolve all billing and insurance questions.</li><li> Prepares daily tasks and oversight of Patient Care Representatives with management support. Performs quality checks, develops and reviews production reports, and identifies areas to improve and implements measures to improve performance with leadership approval.</li><li> Leads employee development and conducts quality checks with all direct reports to outline areas of opportunity or success.</li><li> Handles complex requests such as escalated calls, customer disputes, and achieve the highest standard for documenting all interactions effectively and consistently. Plan and lead team meetings and training programs to improve team and department performance.</li><li> Represents the department as a subject matter expert on products and systems. Develops and implements projects, leads change to ensure departmental objectives are met.</li></ul><p><br></p>
We are looking for a dedicated and detail-driven Clinic Coordinator to join a neurosurgeon's office in Los Angeles, California. This is a contract position that involves working in a dynamic medical environment, providing essential administrative and patient support. The role requires strong organizational skills, excellent interpersonal abilities, and a focus on delivering exceptional patient care.<br><br>Responsibilities:<br>• Schedule and manage patient appointments, follow-ups, and medical procedures to ensure efficient clinic operations.<br>• Act as the primary point of communication between patients, the neurosurgeon, and other healthcare providers.<br>• Maintain accurate and confidential patient records in compliance with organizational policies and regulations.<br>• Verify insurance coverage, process authorizations, and assist patients with billing inquiries.<br>• Oversee the preparation of exam rooms, manage clinic supplies, and ensure the smooth daily operation of the office.<br>• Support the neurosurgeon by managing their calendar and coordinating daily tasks.<br>• Operate multi-line phone systems to handle patient inquiries and schedule adjustments.<br>• Provide exceptional customer service to patients, ensuring a welcoming and positive experience.<br>• Assist with various administrative tasks to support the overall efficiency of the clinic.
We are looking for an experienced Medical Front Desk Specialist to join our team in Bridgeport, Connecticut. In this role, you will play a vital part in ensuring smooth operations at the front desk by managing patient interactions, scheduling, and administrative tasks. This is a Contract-to-permanent position, offering a great opportunity for growth in the healthcare field.<br><br>Responsibilities:<br>• Welcome patients and visitors with professionalism, ensuring a positive first impression.<br>• Handle patient check-in processes efficiently, verifying necessary information and documentation.<br>• Schedule patient appointments and manage reminders, adapting to dynamic needs.<br>• Perform insurance verification and ensure all details are accurately recorded.<br>• Address patient inquiries and concerns promptly, maintaining excellent customer service.<br>• Process co-payments and manage billing-related tasks with attention to detail.<br>• Operate a multi-line phone system, managing calls and directing them appropriately.<br>• Organize and maintain front desk records, ensuring accuracy and confidentiality.<br>• Coordinate communication between patients, medical staff, and external parties.<br>• Manage administrative duties such as faxing and filing to support daily operations.
Are you a skilled Medical Assistant looking for an exciting contract opportunity in the heart of Oakland, CA? Our healthcare client is seeking a dedicated detail oriented to join their team and make a meaningful impact on patient care. This position is perfect for candidates who thrive in fast-paced environments and are committed to delivering exceptional service in the healthcare field. <br> Job Responsibilities: Perform clinical duties such as taking vital signs, preparing patients for exams, and assisting physicians during procedures. Ensure accurate patient documentation and update medical records within electronic systems. Administer medications and injections as authorized by healthcare providers. Maintain a clean and organized environment to ensure compliance with healthcare standards and regulations. Provide compassionate support and education to patients regarding treatments and procedures. Collaborate with other healthcare staff to deliver quality care and manage patient flow effectively. If you are interested in this role please apply today and call us at (510)470-7450
Are you a skilled Medical Assistant looking for an exciting contract opportunity in the heart of Oakland, CA? Our healthcare client is seeking a bilingual (Spanish-English) detail oriented to join their team and make a meaningful impact on patient care. This position is perfect for candidates who thrive in fast-paced environments and are committed to delivering exceptional service in the healthcare field. <br> Job Responsibilities: Perform clinical duties such as taking vital signs, preparing patients for exams, and assisting physicians during procedures. Communicate effectively with Spanish-speaking patients, providing clear explanations and ensuring understanding of procedures and treatments. Ensure accurate patient documentation and update medical records within electronic systems. Administer medications and injections as authorized by healthcare providers. Maintain a clean and organized environment to ensure compliance with healthcare standards and regulations. Provide compassionate support and education to patients regarding treatments and procedures. Collaborate with other healthcare staff to deliver quality care and manage patient flow effectively. If you are interested, please apply and call us at (510)470-7450
We are looking for a dedicated Medical Front Desk Specialist to join our team in Golden Valley, Minnesota. In this role, you will play a vital part in ensuring smooth operations of our medical office by managing patient interactions and scheduling needs. This is a Contract position offering an opportunity to contribute to the healthcare industry in a meticulous and collaborative environment.<br><br>Responsibilities:<br>• Greet patients warmly upon arrival and assist them through the check-in process.<br>• Coordinate patient scheduling by booking, confirming, and adjusting appointments as needed.<br>• Handle incoming calls and inquiries, providing accurate information and resolving patient concerns.<br>• Maintain and update patient records accurately within the Epic EMR system.<br>• Assist patients with questions about upcoming appointments or medical procedures.<br>• Communicate effectively with existing patients to confirm and coordinate follow-up visits.<br>• Ensure the reception area remains organized and welcoming for patients and visitors.<br>• Collaborate with medical staff to streamline scheduling and administrative processes.<br>• Process and verify patient information to ensure compliance with medical office standards.
<p><strong>Front Desk Lead – Healthcare Office</strong></p><p><strong>Hours:</strong> 8:00 AM – 5:00 PM (with a 1-hour lunch). Occasional early shift at 7:00 AM may be required for coverage.</p><p><br></p><p>Join a <strong>well-respected healthcare client in the Quad Cities</strong> as a <strong>Front Desk Lead</strong>. This position plays a vital role in maintaining accuracy and efficiency in scheduling, insurance verification, and medical billing while providing oversight and guidance to the front desk team. If you’re detail-oriented, thrive in a fast-paced clinic environment, and enjoy supporting both patients and staff, this is an excellent opportunity to grow your career.</p><p>Contact <strong>Lydia, Christin, or Erin</strong> at <strong>563-359-3995</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure scheduling accuracy and compliance with provider parameters.</li><li>Complete insurance verification and eligibility checks prior to patient appointments.</li><li>Manage appointment scheduling and rescheduling as needed.</li><li>Develop and maintain staff schedules to ensure proper front desk coverage.</li><li>Provide hands-on support to the scheduling department during high-volume periods.</li><li>Coach and support staff by addressing errors, providing feedback, and fostering accountability.</li><li>Assist with medical billing tasks, including claim submission, payment posting, and following up on outstanding balances.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><p>This is a great opportunity to step into a <strong>leadership position</strong> with a respected healthcare organization that values accuracy, teamwork, and patient care. You’ll play an integral role in improving front desk and billing processes while ensuring a seamless experience for both providers and patients.</p>
<p>We are seeking a professional and detail-oriented Medical Front Desk Coordinator to join our healthcare team. The ideal candidate is bilingual in Spanish or Tagalog and experienced with NexTag, a medical point-of-care (POC) system. This role is essential in providing a smooth and welcoming experience for patients while supporting the administrative functions of the clinic.</p><ul><li>Greet and check in patients in a friendly and professional manner.</li><li>Schedule and confirm patient appointments using <strong>NextTag</strong>.</li><li>Verify patient insurance coverage, eligibility, and copay amounts prior to appointments.</li><li>Collect payments and process transactions accurately through <strong>NextTag</strong>.</li><li>Maintain and update patient demographic, billing, and medical records.</li><li>Answer multi-line phones, respond to patient inquiries, and route calls appropriately.</li><li>Coordinate with medical staff to ensure smooth patient flow and scheduling.</li><li>Assist with prior authorizations, referrals, and medical record requests.</li><li>Maintain patient confidentiality and adhere to <strong>HIPAA</strong> regulations.</li></ul>
