We are looking for a Medical Receptionist to support daily front-desk operations in New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping appointments, records, and administrative tasks organized. The role requires strong communication skills, attention to detail, and the ability to manage patient intake, insurance verification, and payment processing in a detail-focused healthcare setting.<br><br>Responsibilities:<br>• Welcome patients and visitors warmly, ensuring each interaction reflects courtesy and respect.<br>• Manage incoming phone calls and direct inquiries to the appropriate staff members in a timely manner.<br>• Coordinate appointment scheduling and provide patients with clear instructions regarding forms and visit preparation.<br>• Confirm demographic and insurance details, updating records accurately within the office system.<br>• Organize patient charts and documentation ahead of scheduled visits to support efficient clinical workflows.<br>• Collect copays and other payments, document transactions accurately, and assist patients with payment plan arrangements when needed.<br>• Gather required insurance and billing documentation to help facilitate timely claims processing.<br>• Communicate with patients, providers, and external contacts to obtain missing information and resolve administrative questions.<br>• Monitor front-office inventory and place orders for essential supplies to maintain daily operations.<br>• Perform additional administrative support duties as needed to assist the practice.
We are looking for a Medical Receptionist to join a welcoming healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping front-desk operations organized and efficient. In this role, you will support appointment coordination, handle incoming inquiries, and serve as a key point of contact for patients, providers, and referral partners.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, ensuring a smooth and courteous front-desk experience.<br>• Coordinate appointments by matching patient needs with provider and staff availability.<br>• Answer phone calls, relay messages accurately, and respond to routine questions in a timely manner.<br>• Communicate with referral sources, patients, and insurance representatives to support continuity of care.<br>• Address scheduling or service concerns promptly and escalate patient complaints to the appropriate quality or leadership contacts.<br>• Work closely with practitioners and office leadership to help meet patient access and service needs.<br>• Maintain clear and organized documentation related to appointments, communications, and office activity.<br>• Provide additional administrative support as needed to keep daily operations running efficiently.
We are looking for a detail-oriented Medical Records Clerk to support a healthcare team in Princeton, New Jersey. This Long-term Contract position focuses on managing disability and leave-related documentation, maintaining accurate medical record workflows, and serving as a key point of contact for patients, providers, and insurance representatives. The ideal candidate is organized, responsive, and comfortable working with electronic medical records while keeping sensitive information accurate and up to date.<br><br>Responsibilities:<br>• Process incoming disability, leave, and related medical documentation submitted by patients, employers, and insurance carriers.<br>• Examine forms carefully to confirm all required fields, authorizations, and supporting details are complete before further handling.<br>• Collect relevant clinical records and additional documentation from providers to support claim and leave requests.<br>• Coordinate with physicians and clinical staff to obtain timely signatures and completed paperwork.<br>• Communicate with patients to resolve missing information, clarify documentation needs, and provide status updates.<br>• Monitor submission timelines, due dates, and return deadlines to help ensure documents are completed on schedule.<br>• Serve as the primary contact between patients, healthcare providers, and disability or leave administrators regarding record-related requests.<br>• Maintain accurate updates within electronic medical record systems and related tracking tools while safeguarding confidential information.
<p>We are looking for a detail-oriented <strong>Medical Records Clerk/Administrative Assistant</strong> to support an organization in Norristown, Pennsylvania. This is a fully onsite Contract position expected to last 6-8 weeks, with the possibility of extension. The person in this role will coordinate medical records activities, provide administrative support, and help maintain accurate electronic health information while assisting daily operations in a fast-paced behavioral health setting.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Guide and support a small medical records team, helping prioritize daily work and maintain consistent service levels.</p><p>• Maintain, organize, and process patient documentation within electronic health record systems to ensure records are complete and accessible.</p><p>• Respond to insurance-related documentation requests by gathering and preparing the appropriate medical information.</p><p>• Handle legal and compliance-related record requests with accuracy, discretion, and attention to confidentiality standards.</p><p>• Provide administrative assistance connected to board meeting preparation, including document coordination and related support tasks.</p><p>• Review medical record workflows and address issues that could affect timely filing, retrieval, or record accuracy.</p><p>• Work closely with internal staff to ensure health information is managed in accordance with organizational and regulatory expectations.</p>
<p>We are looking for a detail-oriented Medical Data Entry Clerk to support student health documentation operations. located in the Greater Philadelphia Region. This is a contract position focused on reviewing medical records, entering accurate information into electronic systems, and helping maintain compliance for student health requirements. The ideal Medical Data Entry Clerk candidate is organized, responsive, and comfortable handling large volumes of sensitive documentation in a fast-moving office environment.</p><p><br></p><p>What you get to do every single day:</p><p>• Respond to student questions regarding required health records and guide them through document submission expectations.</p><p>• Examine incoming medical documentation for accuracy, completeness, and readiness for processing before it is entered into the system.</p><p>• Sort and prepare records by document type, then scan and upload both digital and paper files into the appropriate electronic student record.</p><p>• Input key health information such as immunization details, test results, physical exam dates, expiration timelines, and required screening data with a high degree of accuracy.</p><p>• Generate and review compliance reports to identify missing items, inconsistencies, or entry errors, and follow up as needed.</p><p>• Communicate system-related issues to the appropriate team members and provide support with basic troubleshooting during record processing.</p><p>• Coordinate with clinical affiliates and internal stakeholders to confirm compliance standards and address documentation needs.</p><p>• Track health and rotation-related requirements across multiple student and trainee groups, including verification of screenings, vaccines, and required forms.</p><p>• Assist with orientation and placement preparation by helping ensure health clearance records are complete and up to date.</p><p>• Archive legacy files by scanning older records for electronic storage and preparing boxed materials for offsite retention.</p>
Patient Service Rep Needed!<br><br>Robert Half is partnering with a respected healthcare organization to identify a Patient Service Representative for a busy primary care practice in Plumsteadville, PA. This position serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience through appointment scheduling, front desk operations, registration, insurance verification, and patient support.<br><br>The ideal candidate will have strong customer service skills, previous medical office experience, and the ability to thrive in a fast-paced healthcare environment. Experience with Epic/EPIC is highly preferred.<br><br>Key Responsibilities<br>Patient Registration & Scheduling<br>Answer incoming patient calls and respond to inquiries professionally and efficiently<br>Schedule, reschedule, and cancel patient appointments while maintaining accuracy<br>Register patients and update demographic and insurance information in the electronic medical record (EMR)<br>Manage patient check-in and check-out processes<br>Collect copayments and required patient documentation, including insurance cards, referrals, and signatures<br>Communicate appointment delays and patient flow updates to patients and clinical staff<br>Insurance & Administrative Support<br>Verify insurance eligibility, benefits, and patient demographics<br>Obtain referrals, authorizations, and coordinate benefits as needed<br>Maintain accurate patient records and documentation<br>Support daily administrative functions to ensure efficient office operations<br>Customer Service<br>Deliver an exceptional patient experience through professional and compassionate interactions<br>Anticipate patient needs and resolve concerns promptly<br>Build positive relationships with patients, visitors, providers, and office staff<br>Compliance & Confidentiality<br>Adhere to HIPAA guidelines and organizational policies<br>Maintain patient confidentiality and privacy at all times<br>Ensure compliance with federal, state, and healthcare regulatory requirements<br>Qualifications<br>1+ years of medical office, patient access, patient registration, medical receptionist, or healthcare customer service experience preferred<br>Experience scheduling patient appointments in a healthcare setting<br>Insurance verification and authorization experience strongly preferred<br>Strong computer and data entry skills<br>Excellent verbal and written communication skills<br>Ability to multitask and work effectively in a fast-paced environment<br>EPIC experience highly preferred<br>High school diploma or equivalent required<br>Schedule<br><br>Typical weekly schedule includes:<br><br>One late shift per week: 12:00 PM - 8:30 PM<br>Three daytime shifts between 7:45 AM - 5:30 PM<br>Rotating Saturday coverage every fourth week (8:00 AM - 12:00 PM)<br>Schedules are released approximately two weeks in advance<br><br>Example schedule:<br><br>Monday: 7:45 AM - 4:15 PM<br>Tuesday: 8:00 AM - 4:30 PM<br>Wednesday: 12:00 PM - 8:30 PM<br>Thursday: 9:00 AM - 5:30 PM<br>Friday: 7:45 AM - 4:15 PM<br>Training<br>Four-day EPIC training program (Tuesday-Friday, 9:00 AM - 5:00 PM)<br>Successful completion of EPIC assessment required<br>HIPAA compliance training provided<br><br>For immediate consideration please call the Bucks County office of Robert Half at 215-244-1551. Thank you!
<p>We are looking for a Patient Service Representative to support patients and care teams through responsive, accurate service in a fast-paced healthcare environment. This is a contract position based in the Greater Philadelphia Region with remote work available after the initial on-site orientation and equipment pickup. The ideal Patient Service Representative candidate brings prior experience in appointment coordination, comfort working within a medical setting, and confidence using Epic to manage patient-related tasks.</p><p><br></p><p>Here’s how you’ll contribute each day: </p><p>• Coordinate patient appointments and adjust schedules as needed while maintaining accuracy and efficiency.</p><p>• Respond to incoming patient inquiries with professionalism, providing clear information and timely follow-up.</p><p>• Use Epic and related systems to update records, review appointment details, and document interactions.</p><p>• Verify key patient information and help ensure administrative data is complete and current.</p><p>• Support clinical offices or hospital-based teams by handling service requests in alignment with healthcare workflows.</p><p>• Manage assigned shifts with flexibility, including weekday schedules and occasional weekend coverage.</p><p>• Attend initial on-site orientation and complete equipment pickup before transitioning to remote work.</p><p>• Escalate complex patient concerns or scheduling issues to the appropriate team members when needed.</p>
<p>We are looking for a Patient Service Representative to support a busy healthcare office in Princeton, NJ. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate appointments, confirm patient information, and help patients understand registration and payment expectations in a fast-paced clinical setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, respond to front-desk questions, and alert appropriate staff when scheduled guests arrive.</p><p>• Guide patients and visitors to the proper reception or waiting areas while maintaining a detail-oriented and courteous office environment.</p><p>• Manage appointment bookings, changes, and cancellations by following office scheduling practices and maintaining calendar accuracy.</p><p>• Review and update patient demographic details and insurance records, ensuring information is entered correctly in the electronic medical record system.</p><p>• Confirm insurance coverage and registration details before visits to help support smooth patient intake and service delivery.</p><p>• Communicate copays, balances, and other out-of-pocket obligations clearly to patients or responsible parties and collect payments when required.</p><p>• Provide helpful assistance to patients during the check-in process and address routine service-related concerns with care.</p><p>• Support front-office workflow by handling visitor interactions appropriately, including screening non-patient solicitors when necessary.</p>
<p>We are looking for a Medical Reimbursement Specialist to join our client on a contract-to-hire basis in Langhorne, PA. This opportunity is ideal for someone who brings strong knowledge of insurance reimbursement, claims resolution, and payer compliance in a fast-paced medical billing environment. The person in this role will help improve collections performance by addressing outstanding claims, resolving denials, and supporting accurate reimbursement outcomes. You will work closely with internal teams to ensure billing activity is documented thoroughly and aligned with Medicare and commercial insurance requirements.</p><p><br></p><p>Responsibilities:</p><p>• Review outstanding accounts receivable and take timely action to secure payment on unresolved medical claims.</p><p>• Investigate denied or underpaid claims, identify patterns, and prepare well-supported appeals to improve reimbursement results.</p><p>• Apply Medicare and commercial payer guidelines to evaluate claim status and determine appropriate next steps for resolution.</p><p>• Partner with billing and operational team members to strengthen collection efforts and support shared performance goals.</p><p>• Use explanation of benefits details, billing records, and payer feedback to correct claim issues and reduce payment delays.</p><p>• Maintain complete and accurate account documentation to support follow-up activity and meet payer compliance standards.</p><p>• Leverage knowledge of medical terminology, coding elements, and modifier usage to resolve reimbursement discrepancies.</p><p>• Track reimbursement activity and account progress using reporting tools such as Microsoft Excel to support account management.</p><p>• Assist with high-volume billing and payment follow-up tasks while maintaining accuracy and productivity in an in-office setting.</p>
<p>We are looking for a detail-oriented Medical Biller/Collections Specialist to support our client's daily billing and reimbursement operations in Fairless Hills, PA. This Long-term Contract position is ideal for someone who is organized, comfortable handling administrative tasks, and able to manage multiple priorities in a fast-paced healthcare environment. The individual in this role will help maintain accurate records, prepare billing-related documents, and assist the department with essential follow-up activities.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day administrative assistance to the billing and reimbursement team to help keep departmental workflows running smoothly.</p><p>• Prepare, scan, print, and review billing documents to ensure information is complete, accurate, and ready for processing.</p><p>• Build, maintain, and update Excel spreadsheets and other tracking tools used for departmental reporting and recordkeeping.</p><p>• Sort incoming mail, distribute correspondence to the appropriate team members, and coordinate outgoing billing-related mailings.</p><p>• Investigate returned mail, verify patient or account details, and update internal records to reflect corrected information.</p><p>• Send patient statements and secondary claim documentation in a timely manner while supporting follow-up on outstanding items.</p><p>• Enter billing and account information into the system with a high level of accuracy and attention to detail.</p><p>• Assist with collection activities, denial follow-up, appeals support, and other related assignments as directed by leadership.</p>
We are looking for an experienced Medical Malpractice Paralegal to join a litigation team in Philadelphia, Pennsylvania. This role supports attorneys handling sophisticated medical malpractice and liability defense matters from initial filing through trial and resolution. The ideal candidate brings strong case management abilities, excellent document analysis skills, and the ability to keep multiple deadlines and deliverables moving in a fast-paced law firm environment.<br><br>Responsibilities:<br>• Oversee litigation files through each phase of the matter, ensuring documents, deadlines, and case activity are accurately maintained from opening to final disposition.<br>• Partner with attorneys to prepare pleadings, discovery materials, motion packages, and other filings needed to advance medical malpractice defense cases.<br>• Create, organize, and track written discovery, including assembling responses and supporting documentation for production.<br>• Examine medical records, deposition testimony, expert information, and related case materials to prepare concise summaries and issue-focused analyses.<br>• Communicate with clients, healthcare providers, retained experts, and outside parties to gather information and coordinate case-related activities.<br>• Assemble exhibits, witness materials, binders, and other supporting documents for depositions, hearings, mediations, and trial proceedings.<br>• Maintain litigation calendars and monitor procedural deadlines so attorneys remain informed of upcoming requirements and court dates.<br>• Perform legal and factual research to support strategy development, motion practice, and case evaluation.<br>• Prepare medical chronologies, damages summaries, and other case reports that help attorneys assess facts and present defensible positions.<br>• Assist with document management, electronic discovery tasks, and broader litigation support projects across active matters.
<p>We are looking for a dependable Medical Billing/Claims/Collections specialist to support revenue cycle activities for a medical practice. This onsite role works closely with billing and collections teams to address claim issues, pursue reimbursement, and keep account activity organized and up to date. This is a contract position with the opportunity to contribute across multiple service locations while building long-term value within the department.</p><p><br></p><p>Responsibilities:</p><p>• Oversee billing and collection workflows for outstanding insurance claims and patient accounts across assigned service lines.</p><p>• Communicate with payer representatives to review claim status, address unpaid balances, and move delayed reimbursements toward resolution.</p><p>• Investigate denials, correct billing discrepancies, and prepare appeal-related follow-up when additional action is needed.</p><p>• Record account updates, collection efforts, and payment activity accurately to maintain complete documentation.</p><p>• Manage a daily queue of accounts with a target productivity level after onboarding and training are completed.</p><p>• Partner with coworkers and department leadership to resolve complex billing issues and support shared operational goals.</p><p>• Provide billing support for more than one facility location as workload priorities shift.</p><p>• Contribute to special assignments and offer additional schedule flexibility, including overtime, when business demands increase.</p>
We are looking for an Accounts Receivable Clerk to support a growing organization in Collingswood, New Jersey. This Long-term Contract opportunity is ideal for someone who brings hands-on experience managing incoming payments, applying cash accurately, and helping maintain timely account resolution. The person in this role will contribute to day-to-day receivables operations while partnering with internal teams and commercial customers to keep billing and collections activities on track.<br><br>Responsibilities:<br>• Record and apply incoming payments to the appropriate customer accounts with a high level of accuracy.<br>• Review open balances, follow up on outstanding commercial accounts, and support collection efforts to improve payment timeliness.<br>• Prepare and process customer invoices while verifying billing details and resolving discrepancies as they arise.<br>• Reconcile account activity by comparing payment records, invoices, and customer balances to ensure complete and accurate receivables data.<br>• Communicate with customers and internal departments to investigate short payments, unapplied cash, and other account issues.<br>• Maintain organized receivables documentation and update records to support accurate reporting and audit readiness.<br>• Assist with routine accounts receivable reporting by tracking aging, payment activity, and collection status.<br>• Support process-related updates within receivables workflows when needed, including changes tied to internal systems or procedures.
<p>benefits:</p><ul><li>medical</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and post customer payments accurately and timely.</li><li>Monitor aging reports and follow up on outstanding invoices.</li><li>Reconcile customer accounts and resolve billing discrepancies.</li><li>Generate invoices, credit memos, and account statements.</li><li>Research and resolve payment issues and customer inquiries.</li><li>Maintain accurate customer account records.</li><li>Assist with month-end closing activities and reporting.</li></ul><p><br></p>