<p>Our healthcare team in Los Angeles is seeking an experienced Medical Front Office Clerk who is fluent in both Spanish and English. The ideal candidate will have at least 2 years of hands-on experience in a medical office setting and be committed to delivering excellent patient service in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients in person and via phone, ensuring a positive and welcoming experience</li><li>Schedule appointments and manage patient flow efficiently</li><li>Verify insurance, process patient registrations, and handle billing inquiries</li><li>Maintain accurate patient records and update information in the EMR system</li><li>Coordinate with physicians, nurses, and other staff to support daily operations</li><li>Address patient questions or concerns in both Spanish and English</li><li>Handle confidential information appropriately and comply with HIPAA regulations</li></ul><p><br></p>
<p>Our growing medical practice is seeking a talented Medical Front Desk Specialist to be the first, friendly face our patients see. This is a great opportunity for someone who thrives on multitasking, problem solving, and making a positive impact each day.</p><p><br></p><p><strong>Hours: </strong> Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Job responsibilities for the position include the following: </strong></p><ul><li>Greet and check in patients with professionalism and warmth</li><li>Manage high-volume phone calls, scheduling, and patient inquiries</li><li>Coordinate patient registration, insurance verification, and appointment confirmations</li><li>Maintain patient records with accuracy and confidentiality</li><li>Collaborate with nurses, doctors, and fellow support staff to keep operations running smoothly</li><li>Provide quick solutions to unexpected challenges</li><li>Ensure the front office environment is welcoming, organized, and compliant</li></ul><p><br></p>
<p>Join our team as a Medical Front Office Specialist and be the welcoming face of the practice. In this vital role, you’ll interact daily with patients, providers, and staff, ensuring smooth operations and excellent service from check-in through check-out.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 12:30p – 5:30p</p><p>Tuesday 8:00a – 5:30p</p><p>Wednesday 8:00a – 5:30p</p><p>Thursday 7:30a – 5:30p</p><p>Friday 7:30 – 4:30p</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li>Warmly greet all patients, assist with sign-in, manage waiting times, and provide outstanding customer service.</li><li>Communicate with clinical staff to ensure smooth patient flow and accurate updates for waiting patients.</li><li>Verify and scan insurance cards, confirm referral status, update patient records, and enter demographic information as needed.</li><li>Schedule appointments, medical tests, X-ray studies, and office procedures; manage “No Show” documentation and patient chart organization.</li><li>Handle patient check-out by collecting co-pays, updating records, and scheduling follow-up visits; thank patients and offer further assistance.</li><li>Efficiently answer and transfer phone calls, reschedule missed appointments, and notify staff of delays or patient changes.</li><li>Provide coverage for other front office positions and locations as needed; assist with miscellaneous administrative duties as assigned.</li></ul><p><br></p>
<p>We are seeking a patient-focused professional who excels in communication, organization, and delivering excellent service as a Medical Front Office Specialist. The location for this doctor's office is located near Community North Hospital.</p><p><br></p><p><strong>Hours</strong>:</p><p>Monday 8:15a – 5:30</p><p>Tuesday 8:15a – 5:30</p><p>Wednesday 9:30a – 5:00p</p><p>Thursday 9:30a – 5:30</p><p>Friday 8:15a – 4:00p</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li><strong>Patient Reception & Communication:</strong> Greet all patients warmly, manage patient sign-in, and keep them informed of any delays.</li><li><strong>Patient Flow Coordination:</strong> Maintain communication with clinical staff to ensure efficient patient flow and provide updates to waiting patients.</li><li><strong>Insurance & Documentation Management:</strong> Copy/scan and verify insurance cards, ensure medical record and referral accuracy, and organize patient charts.</li><li><strong>Scheduling & Appointment Management:</strong> Schedule patient appointments, medical tests, X-rays, and office procedures; manage rescheduling and no-shows.</li><li><strong>Financial Transactions:</strong> Collect co-payments and outstanding balances, update patient records, and verify demographics.</li><li><strong>Telephone & Team Support:</strong> Answer and transfer calls professionally, rotate late shifts, and provide relief support across front office functions.</li><li><strong>General Administrative Duties:</strong> Assist with new patient chart completion, cover other offices as needed, and perform other assigned tasks.</li></ul><p><br></p>
<p>We are seeking a polished, professional, and highly organized <strong>Front Desk Medical Receptionist</strong> to support busy medical offices in <strong>Beverly Hills</strong>. This role is ideal for someone with prior experience in medical front office operations who is comfortable working in a fast-paced, patient-facing environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct patients in a courteous, professional manner</li><li>Schedule appointments, confirm visits, and manage provider calendars</li><li>Handle <strong>pre- and post-operative data entry</strong>, documentation, and patient flow coordination</li><li>Provide clear <strong>client/patient direction</strong> before and after procedures</li><li>Maintain accurate patient records and update medical systems</li><li>Answer multi-line phones and manage incoming inquiries</li><li>Coordinate with clinical staff to ensure smooth daily operations</li></ul>
We are looking for a skilled Medical Receptionist to join our team on a contract basis in Clinton Township, Michigan. This position involves providing exceptional front desk support, coordinating schedules, and ensuring seamless communication between patients and staff. The ideal candidate will bring professionalism, strong organizational skills, and a patient-focused approach to the role.<br><br>Responsibilities:<br>• Schedule and update patient appointments while maintaining accurate calendar availability.<br>• Handle incoming calls, verify insurance authorizations, and confirm active coverage to facilitate patient scheduling.<br>• Manage appointment cancellations, follow up with patients, and reschedule as needed.<br>• Serve as a backup for reception duties, ensuring smooth operations during busy periods.<br>• Respond to inquiries regarding departmental procedures, offering detailed explanations when necessary.<br>• Operate office equipment, including computers, scanners, and copy machines, to complete administrative tasks efficiently.<br>• Conduct outreach activities as assigned to support scheduling efforts and enhance patient engagement.<br>• Maintain and update staff appointment schedules to ensure accuracy and availability.<br>• Assist patients with trauma-related concerns in a supportive and empathetic manner.
<p>We are looking for a dedicated Medical Front Desk Specialist to join our team in Beverly Hills, California. The Medical Front Desk Specialist will play a vital role in ensuring smooth front desk operations while delivering outstanding service to patients. The role requires strong organizational skills and a commitment to maintaining a detail-oriented and welcoming environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients warmly and courteously to create a positive first impression.</p><p>• Schedule, confirm, and adjust patient appointments using scheduling software while coordinating follow-ups.</p><p>• Communicate office policies and procedures clearly to patients to ensure understanding and compliance.</p><p>• Verify and process patient forms and insurance details with accuracy and confidentiality.</p><p>• Update patient records and manage data entry tasks to maintain compliance with medical regulations.</p><p>• Follow up with patients and leads via calls to schedule appointments and address inquiries.</p><p>• Coordinate scheduling of follow-up visits with patients and staff to optimize workflow.</p><p>• Provide administrative support to medical personnel and office management as required.</p>
We are looking for a dedicated and organized Medical Front Desk Specialist to join our healthcare team in Alexandria, Minnesota. This contract position requires someone with excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. As part of the evening shift, you will play a vital role in ensuring smooth operations and providing outstanding service to patients and staff.<br><br>Responsibilities:<br>• Answer and manage multiple phone lines efficiently using the switchboard system.<br>• Schedule patient appointments and coordinate calendars to optimize clinic workflows.<br>• Maintain inventory levels by ordering office supplies as needed.<br>• Send and receive faxes while ensuring accurate documentation and distribution.<br>• Handle medical records with confidentiality and precision, including filing and retrieval.<br>• Greet patients and visitors warmly, addressing inquiries and directing them appropriately.<br>• Support the administrative team with general office tasks and special projects.<br>• Ensure compliance with healthcare regulations and office protocols.<br>• Monitor and maintain the front desk area to ensure it is welcoming and organized.
We are looking for a dedicated Medical Receptionist to join our team in Rockville, Maryland. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic medical office environment. The ideal candidate will excel in providing exceptional patient care and maintaining smooth front office operations.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, ensuring a welcoming front desk experience.<br>• Schedule patient appointments efficiently using Athena software.<br>• Handle patient check-ins and verify necessary documentation for appointments.<br>• Maintain the front office area by organizing files and ensuring cleanliness.<br>• Respond to inquiries from patients and staff, providing accurate information.<br>• Coordinate with medical staff to ensure seamless daily operations.<br>• Process payments and assist patients with billing inquiries.<br>• Update patient records and ensure confidentiality in handling medical information.<br>• Monitor and order office supplies to support daily activities.<br>• Manage incoming phone calls professionally, addressing patient and provider needs.
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Columbus, Ohio. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and clients warmly and assist them with inquiries or directions.<br>• Manage a multi-line phone system, answering inbound calls promptly and courteously.<br>• Coordinate concierge services to meet the needs of guests and staff.<br>• Perform filing and maintain accurate records to ensure efficient document management.<br>• Provide support in medical front office tasks, including scheduling and patient coordination.<br>• Maintain the front desk area, ensuring it is organized and welcoming.<br>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.<br>• Handle switchboard operations effectively, managing calls across multiple lines.<br>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.<br>• Assist with general administrative tasks as needed to support overall operations.
<p>We are seeking a professional and compassionate Medical Receptionist to manage front desk operations in a medical office. This role is ideal for someone who is organized, detail-oriented, and committed to providing excellent patient service.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Greet patients and visitors in a professional and welcoming manner</li><li> Answer and route incoming calls and messages accurately</li><li> Schedule patient appointments and manage provider calendars</li><li> Verify patient information and process insurance details</li><li> Handle incoming and outgoing correspondence and medical records</li><li> Assist with general administrative and clerical tasks as needed</li></ul>
<p>We are seeking a Medical Receptionist in Eugene, Oregon. This position will be preferably bi-lingual.</p><p>Essential Functions and Responsibilities:</p><p>• Greet clients and individuals as they enter the clinic, getting them connected to their agency staff member, checked in for their appointment, redirected to Patio, etc.</p><p>• Provide new and potential clients with necessary information and appointments</p><p>• Maintain appropriate boundaries with clients during all interactions</p><p>• Answer the agency phone, voicemail, and other phone system functions</p><p>• Be comfortable discussing sexuality, diverse sexual practices, HIV transmission, safer sex techniques, and injection drug use with discretion and without any judgement or</p><p>hesitation if no other staff member is available to handle such calls at that time</p><p>• Communicate professionally, pleasantly, clearly, and effectively at all times in a compassionate and respectful manner</p><p>• Conduct opening and closing procedures and cultivate and ensure a pleasant, clean, and professional appearance of community areas</p><p>• Organizing incoming and outgoing mail, shipments, and file packing slips</p><p>• Assist staff with general office management, copy, clerical needs, and scheduling</p><p>• Print out the clinic appointment schedule and paperwork for each clinic day</p><p>• Check patients in, providing necessary paperwork, and process completed forms</p><p>• Check eligibility for OHP in MMIS, and update patient information in EMR/HER</p><p>• Search alert database for immunization status as appropriate</p><p>• Schedule follow up appointments and scan in consent and related documents</p><p>• Ability to work well with others, handle stress appropriately, have reliable attendance</p><p>• Other tasks as assigned, including providing support to the Operations Team</p><p>Required Qualifications:</p><p>• Bilingual in Spanish required</p><p>• Minimum of 1 year of medical office (patient-client interaction) experience or 2 years</p><p>of relevant administrative work experience</p><p>• (Preferred) Public health and/or social services experience</p><p>• (Preferred) Record keeping & file management experience</p><p>• (Preferred) Learns quickly, asking questions to get up to speed in a timely manner</p><p>Professional Competencies:</p><p>• Interpersonal Communication & Conflict Management (proactively communicates effectively, listens carefully to others, exhibits acceptable standards of conduct, deals effectively with others in difficult situations, works to reduce tension & conflict)</p><p>• Organizational Awareness (takes time to learn about agency culture, policies, and procedures; recognizes and balances the interest and impact of one’s department</p><p>with those of other departments, programs, and the agency as a whole)</p><p>• Embraces Change (actively identifies problems and opportunities for change,</p><p>implements solutions where appropriate, maintains effectiveness & adjusts well when</p><p>experiencing changes in work tasks, environment, processes, and requirements)</p>
<p>We are seeking a friendly and organized Medical Receptionist to join our healthcare team. In this vital front office role, you will be the first point of contact for patients and visitors, providing outstanding customer service and supporting smooth clinic operations. This is a contract to hire opportunity based in La Jolla, CA.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and check in patients with professionalism and compassion</li><li>Answer and direct all incoming phone calls; manage patient inquiries and appointment scheduling</li><li>Verify patient information and enter data into the electronic medical records system</li><li>Maintain and update patient files and insurance details</li><li>Collect co-pays and process billing as directed</li><li>Assist with general administrative tasks including scanning, faxing, and filing documents</li><li>Ensure the waiting area and reception desk remain tidy and welcoming</li><li>Follow confidentiality protocols and HIPAA guidelines at all times</li></ul><p><br></p>
We are looking for an organized and personable Medical Receptionist to join our team on a contract basis in Randolph, Massachusetts. This role is perfect for someone who thrives in a fast-paced environment and enjoys interacting with patients and staff. The position offers an opportunity to gain valuable experience while supporting a healthcare facility during contract coverage needs.<br><br>Responsibilities:<br>• Answer incoming phone calls promptly and direct them to the appropriate staff or department.<br>• Schedule patient appointments efficiently and ensure accurate data entry into scheduling systems.<br>• Maintain organized records by entering data into Microsoft Office software and other relevant platforms.<br>• Greet patients warmly upon arrival and assist them with check-in procedures.<br>• Provide exceptional customer service, ensuring patients feel welcomed and supported.<br>• Collaborate with team members to manage daily tasks and maintain workflow.<br>• Utilize MediSoft software for administrative tasks, if applicable, with training provided.<br>• Handle multiple responsibilities effectively while maintaining a positive attitude.<br>• Assist with basic office duties, including filing and organizing documents.
<p>Overview: We are seeking an organized and personable Medical Receptionist with proven experience using the EPIC electronic health record (EHR) system. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing scheduling, intake, and data entry in a healthcare environment.</p><p>Key Responsibilities:</p><ul><li>Greet patients, visitors, and medical staff in a professional and courteous manner</li><li>Schedule appointments and manage calendars for providers using EPIC</li><li>Register patients, verify insurance, and input demographic data into EPIC</li><li>Answer multi-line phone system, direct calls, and relay messages appropriately</li><li>Collect co-pays and assist with billing inquiries</li><li>Maintain confidentiality of patient records and uphold HIPAA compliance</li><li>Assist with general office tasks such as scanning, filing, and faxing documents</li><li>Respond to patient inquiries and address concerns with a focus on service excellence</li><li>Support clinical teams by preparing charts and updating records in EPIC</li></ul>
<p>We are seeking a professional and personable bilingual Front Desk Receptionist for a busy medical office in Torrance. Fluency in both English and Spanish is required to effectively serve our diverse patient base. While prior medical office experience is helpful, it is not required; training will be provided for motivated candidates with strong communication and organizational skills.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and visitors warmly, in both English and Spanish</li><li>Answer phones, schedule appointments, and manage patient intake efficiently</li><li>Handle patient forms, data entry, and maintain accurate records</li><li>Assist with general office duties as needed to ensure smooth operations</li><li>Provide excellent customer service, resolving questions or concerns professionally</li></ul>
<p>We are looking for a meticulous Medical Receptionist to join our OB/GYN healthcare team in San Francisco AND Sausalito California. This role is pivotal in providing exceptional support to patients and clinicians, ensuring smooth administrative operations in a fast-paced medical environment. As a Contract-to-long-term position, it offers an excellent opportunity for growth and skill development within the healthcare industry.</p><p><br></p><p>8:30AM-5PM Monday-Friday onsite in Sausalito and trains for the first few months in SF </p><p><br></p><p>Responsibilities:</p><p>· <strong>Greet patients professionally, both in person and over the phone</strong></p><p>· <strong>Knowledge of Obstetrical and Gynecological appointment protocol. </strong></p><p>· <strong>Answers incoming phone calls promptly and provides triage concerns efficiently </strong></p><p>· <strong>Collects copayments and past due balances at time of phone call and when checking in patients.</strong></p><p>· <strong>Handles scheduling and rescheduling appointments; calls no shows, bumped appts, and cancellations; modifies schedules for clinicians as needed. </strong></p><p>· <strong>Scanning: scans insurance cards, consents and other patient paperwork.</strong></p><p>· <strong>Liaise with medical staff to provide patient access to care</strong></p><p>· <strong>Comforting patients by anticipating anxieties and effectively answering questions. Provide liaison support when ap</strong></p><p>· <strong>Sort through mail</strong></p><p>· <strong>Post payments sent through USPS</strong></p><p>· <strong>Handles front office technical and maintenance issues. </strong></p><p>· <strong>Weekly office upkeep: laundry, kitchen, storage and personal spaces.</strong></p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013332338**</p>
We are looking for a dedicated Receptionist to join our healthcare team in Long Beach, California. This long-term contract role involves providing essential front-office and administrative support in a fast-paced clinical environment. The ideal candidate will ensure smooth daily operations and uphold the highest standards of patient service.<br><br>Responsibilities:<br>• Manage front desk operations, including patient check-ins and appointment scheduling.<br>• Conduct medical insurance verifications and handle prior authorization requests efficiently.<br>• Ensure accurate and timely completion of patient visits, including verifying provider treatment plans and documentation.<br>• Review billing and coding details and coordinate with the billing team to ensure proper processing.<br>• Answer inbound calls promptly, addressing patient inquiries and directing calls appropriately.<br>• Provide administrative assistance to the Practice Manager and Clinical Administrator as required.<br>• Maintain organized records and files to support seamless clinic operations.<br>• Deliver exceptional customer service to patients and visitors, fostering a welcoming environment.
<p>A healthcare organization in Valley Center is seeking a welcoming and detail-oriented <strong>Front Desk Receptionist</strong> to support patient-facing operations. This role is essential in creating a positive first impression while ensuring smooth administrative flow within the office. The Front Desk Receptionist will manage patient check-in, scheduling, and administrative support while maintaining a professional and compassionate environment. This role requires strong communication skills, organization, and discretion.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly and professional manner</li><li>Manage phone calls, messages, and appointment scheduling</li><li>Verify patient information and maintain accurate records</li><li>Collect copays and process basic transactions</li><li>Coordinate with clinical and administrative staff</li><li>Maintain a clean and organized front desk area</li><li>Support filing, scanning, and general office tasks</li><li>Ensure compliance with patient privacy and confidentiality standards</li></ul>
<p>We are seeking a friendly and organized Receptionist to join our healthcare team in Honolulu. Join our medical office and be the welcoming first point of contact for patients and staff in Honolulu. This is an onsite position with a preference for Hawaii residents due to in-person work and interview requirements. If interested in this opportunity, please call 808-531-0800.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients, visitors, and staff with professionalism and courtesy.</li><li>Answer and direct phone calls, manage inquiries, and handle appointment scheduling.</li><li>Maintain the cleanliness and organization of the reception area.</li><li>Process patient forms, verify insurance information, and update records as needed.</li><li>Support office administration, including filing, data entry, and handling correspondence.</li><li>Communicate effectively with medical staff and provide accurate information to patients and visitors.</li><li>Maintain patient confidentiality and adhere to HIPAA guidelines.</li></ul>
We are looking for a dedicated and organized Admin Assistant to join our team in Colorado Springs, Colorado. This Contract position focuses on supporting the front desk operations of a Primary Care Health Center, ensuring smooth administrative processes and excellent patient service. The role requires proficiency in Epic software and a strong understanding of clinical operations.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, welcoming patients and visitors with professionalism.<br>• Manage appointment scheduling and patient check-ins using Epic software.<br>• Ensure accurate data entry and maintenance of patient records.<br>• Collaborate with the provider, registered nurse, and other staff to coordinate clinic operations efficiently.<br>• Handle incoming calls and address inquiries or route them to the appropriate team members.<br>• Maintain a clean and organized front desk area to ensure a welcoming environment.<br>• Assist in preparing documentation and reports related to clinical operations.<br>• Support the team in managing daily administrative tasks and workflow.<br>• Facilitate communication between patients and healthcare providers to ensure timely care.<br>• Uphold confidentiality and compliance with healthcare regulations in all administrative duties.
<p><strong>Patient Care Coordinator</strong></p><p><strong> </strong></p><p><strong>About the Role:</strong></p><p><br></p><p>We’re seeking a compassionate and organized Patient Care Coordinator to streamline patient journeys and support healthcare delivery. As the central liaison, you will manage scheduling, facilitate communication, and ensure a seamless experience for patients and providers.</p><p> </p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Answer calls and greet patients in a friendly, professional, and timely manner</li></ul><p> </p><ul><li>Coordinate intake, scheduling, referrals, and discharge</li></ul><p> </p><ul><li>Communicate care updates and handle patient inquiries</li></ul><p> </p><ul><li>Maintain EHRs and patient documentation</li></ul><p> </p><ul><li>Manage insurance verification and billing inquiries</li></ul><p> </p><ul><li>Follow up with patients to assess satisfaction and outcomes</li></ul><p> </p><ul><li>Ensure compliance with HIPAA and healthcare regulations</li></ul>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p><p> </p>
<p>Key Responsibilities:</p><ul><li>Greet and assist patients, visitors, and staff with a high level of courtesy and professionalism.</li><li>Accurately manage patient registration, check-in, and check-out processes using EPIC or equivalent EHR system.</li><li>Schedule, confirm, and modify patient appointments in compliance with office guidelines.</li><li>Verify and update patient insurance, demographics, and billing information.</li><li>Answer phones and respond to inquiries, redirect calls as needed, and relay messages promptly.</li><li>Collect co-pays and process payments accurately.</li><li>Handle confidential information in line with HIPAA regulations.</li><li>Monitor waiting room activity and maintain a comfortable, welcoming environment.</li><li>Support clinical and administrative staff with various office tasks as requested.</li><li>Address patient questions and concerns with empathy and resourcefulness, escalating complex issues as appropriate.</li></ul><p><br></p>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
