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347 results for Medical Customer Service jobs

Medical Customer Service Representative

Colorado Springs, CO
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a patient-focused healthcare practice in Colorado Springs, Colorado. This contract-to-permanent opportunity is well suited for someone who brings a service-driven approach and enjoys creating a positive experience for every patient interaction. In this fully onsite role, you will support front desk activities, assist with administrative tasks, and help maintain an organized, welcoming environment in a busy office setting. Responsibilities: • Welcome patients and visitors with a courteous, attentive presence and provide a supportive first point of contact. • Guide patients through arrival and departure procedures, ensuring an efficient and positive office experience. • Receive and process payments accurately, including cash handling and transaction documentation. • Manage daily front desk workflow while balancing multiple priorities in a high-activity setting. • Provide administrative assistance through record updates, routine documentation, and follow-up communication. • Support product fulfillment tasks by preparing, packing, and shipping outgoing orders as needed. • Assist with inventory support activities to help maintain adequate supply levels and organized storage. • Respond to inbound customer inquiries and deliver clear, helpful service over the phone and in person.
2026-07-28T00:00:00Z

Patient Service Representative

Richmond, VA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Patient Service Representative to support a welcoming and efficient front-end experience for patients in Henrico, Virginia. This contract position with potential to become permanent is ideal for someone who enjoys helping others, communicates professionally, and can manage administrative tasks in a fast-paced healthcare or customer-facing setting. The person in this role will serve as a key point of contact for patients, helping coordinate appointments, answer questions, and keep daily office operations running smoothly. Responsibilities:• Coordinate patient appointment scheduling and make updates or changes as needed to support clinic operations.• Welcome patients professionally, guide them through check-in procedures, and provide clear assistance with service-related questions.• Complete patient registration activities accurately, ensuring demographic and insurance details are entered and maintained correctly.• Respond to incoming calls with a strong customer service approach, addressing routine requests and directing concerns appropriately.• Support front office administrative functions such as documenting interactions, managing records, and maintaining organized workflows.• Work closely with clinical and administrative team members to create a positive experience for patients and visitors.• Communicate appointment instructions, office information, and follow-up details in a clear and courteous manner.• Help maintain smooth daily patient flow by identifying scheduling conflicts and resolving issues in a timely manner
2026-07-24T00:00:00Z

Patient Service Representative

Dover, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Patient Service Representative to support a busy onsite healthcare office in Dover, Delaware. This contract opportunity is ideal for someone who enjoys helping patients, adapts quickly to new systems, and takes initiative in a fast-paced setting. The person in this role will serve as a key point of contact for patients while keeping front-office operations organized, attentive to detail, and efficient. Responsibilities:• Welcome patients in a courteous and attentive manner, creating a positive experience from arrival through check-in.• Coordinate appointment scheduling and calendar updates while helping patients with changes, confirmations, and follow-up visits.• Complete patient registration and maintain accurate demographic, insurance, and visit information within office systems.• Answer incoming calls promptly, respond to routine service questions, and direct more complex concerns to the appropriate staff members.• Support daily front-desk operations by managing paperwork, preparing visit-related documentation, and keeping records organized.• Communicate clearly with patients regarding office procedures, appointment expectations, and general service information.• Work closely with the onsite manager and team members to keep patient flow smooth throughout the day.• Use office technology confidently and learn internal processes quickly to contribute effectively with minimal supervision.
2026-07-28T00:00:00Z

Patient Service Representative

Raeford, NC
onsite
Temporary / Contract
14 - 17 USD / Hourly
We are seeking a Patient Service Representative to support a healthcare team in Fayetteville, North Carolina, through a contract-to-hire opportunity. This role is ideal for someone with medical billing knowledge who enjoys helping to keep front-end patient services and administrative processes running smoothly. The position will play a key role in accurate patient account management, timely communication, and dependable office support within a clinical setting. Responsibilities:• Manage patient account and billing-related activities, including reviewing charges, updating records, and helping resolve routine payment questions.• Provide administrative support to the medical office by coordinating patient information, maintaining documentation, and assisting with daily service workflows.• Communicate with patients, staff, and payers to clarify billing details, address discrepancies, and support timely follow-up on outstanding items.• Enter and verify data in office systems to help ensure patient demographics, insurance information, and account details remain accurate and current.• Assist with claim-related processing by preparing required information, identifying missing details, and supporting resolution of billing issues.• Maintain organized records and handle sensitive information with discretion while following healthcare privacy and office policies.
2026-07-17T00:00:00Z

Patient Service Representative

Princeton, NJ
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare office in Princeton, NJ. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate appointments, confirm patient information, and help patients understand registration and payment expectations in a fast-paced clinical setting. Responsibilities:• Welcome patients and visitors warmly, respond to front-desk questions, and alert appropriate staff when scheduled guests arrive.• Guide patients and visitors to the proper reception or waiting areas while maintaining a detail-oriented and courteous office environment.• Manage appointment bookings, changes, and cancellations by following office scheduling practices and maintaining calendar accuracy.• Review and update patient demographic details and insurance records, ensuring information is entered correctly in the electronic medical record system.• Confirm insurance coverage and registration details before visits to help support smooth patient intake and service delivery.• Communicate copays, balances, and other out-of-pocket obligations clearly to patients or responsible parties and collect payments when required.• Provide helpful assistance to patients during the check-in process and address routine service-related concerns with care.• Support front-office workflow by handling visitor interactions appropriately, including screening non-patient solicitors when necessary.
2026-07-28T00:00:00Z

Customer Service

Buford, GA
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-24T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-07-27T00:00:00Z

Patient Service Rep

Doylestown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Our client, a busy medical practice in the Doylestown area, is seeking a Patient Service Associate (PSA) to support front desk operations and provide an exceptional patient experience. This is a contract position expected to last approximately 8 weeks and is ideal for someone who thrives in a fast-paced healthcare environment.The Patient Service Associate will serve as the first point of contact for patients and visitors while managing a high volume of administrative, scheduling, and patient support responsibilities. This position is fully on-site with hours of 8:00 AM to 4:30 PM, Monday through Friday. Key Responsibilities<ul><li>Greet and check in patients for appointments</li><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Maintain accurate patient information within EPIC</li><li>Scan and upload medical records and documentation into patient charts</li><li>Assist with patient registration and demographic updates</li><li>Manage incoming faxes and other office correspondence</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Maintain confidentiality and HIPAA compliance at all times</li></ul>
2026-07-27T00:00:00Z

Patient Service Rep

Doylestown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is partnering with a leading healthcare organization to identify a Patient Service Representative for an immediate 8-week contract opportunity in Doylestown, PA. This role is ideal for an administrative healthcare professional who thrives in a fast-paced medical office environment and enjoys providing exceptional patient service while supporting daily practice operations. This position is on-site, Monday through Friday 8am - 4:40pm. The Patient Service Representative will serve as a key point of contact for patients, providers, and clinical staff, ensuring efficient communication, accurate documentation, and seamless appointment scheduling. Responsibilities Answer and manage incoming patient phone calls, voicemails, and email inquiries in a professional and timely manner Schedule patient appointments and coordinate provider calendars Collect, review, and organize medical records and supporting documentation Track incoming referrals and ensure timely follow-up and proper documentation Monitor and respond to patient communications and practice correspondence Upload and manage patient records, images, and clinical documentation within designated systems Maintain accurate and up-to-date patient information Support front-office operations and perform additional administrative duties as assigned Adhere to HIPAA guidelines and established healthcare compliance standards Qualifications Previous experience in a medical office, physician practice, hospital, or healthcare setting preferred Strong patient service and communication skills Experience scheduling appointments and managing high call volumes Ability to multitask while maintaining a high level of accuracy and professionalism Proficiency with electronic medical records (EMR/EHR) systems preferred Strong organizational and documentation skills Reliable attendance and ability to commit to the full 8-week assignment Must be able to commute within 30 minutes of the practice location Training Requirements Selected candidates will participate in required onboarding and training, including: HIPAA Training Module (approximately 15 minutes) Mandatory 4-day PennChart Scheduling Training Onsite Tuesday through Friday 9:00 AM - 5:00 PM daily Successful completion of end-of-training assessment required Retest opportunities available if needed Important Assignment Requirements Candidates must be available to complete all onboarding and compliance requirements immediately upon offer acceptance Medical screenings and drug testing must be initiated within 72 hours of acceptance Compliance requirements must be completed by the Wednesday prior to the start date Any planned time off must be disclosed at the time of submission Candidates must be available for the full duration of the contract assignment This temporary opportunity offers an excellent chance to gain experience within a highly respected healthcare organization while supporting a busy specialty practice dedicated to delivering exceptional patient care. For immediate consideration please call the Bucks County office of Robert Half at 215-244-1551. Thank you!
2026-07-24T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-07-23T00:00:00Z

Commercial Customer Service Representative

Chattanooga, TN
onsite
Temporary to Hire
20 - 22 USD / Hourly
Join a well-established Chattanooga manufacturing organization that values exceptional customer service, teamwork, and operational excellence. This is an outstanding opportunity for a customer-focused professional who enjoys building relationships, solving problems, and ensuring customers receive a seamless experience from quote to delivery. As a Customer Service Representative, you'll serve as a key point of contact for commercial customers while partnering with sales, operations, logistics, and other internal teams to ensure orders are processed accurately and efficiently. If you thrive in a fast-paced environment, enjoy juggling multiple priorities, and take pride in delivering outstanding service, we'd love to hear from you. What You'll Do:Manage customer orders from entry through fulfillment, ensuring accuracy and timely processing.Prepare quotes for existing customers and coordinate more complex requests with the appropriate internal teams.Serve as the primary contact for day-to-day customer inquiries, providing responsive, professional service and proactive communication.Collaborate with sales, operations, logistics, and other departments to resolve issues and keep orders moving smoothly.Maintain accurate customer and order information within the company's CRM and other business systems.Track customer requests, provide status updates, and ensure follow-through on outstanding items.Identify opportunities to improve processes while delivering a positive customer experience. What We're Looking For:Previous experience in customer service, account management, inside sales support, or order processing.Strong Microsoft Excel skills and the ability to quickly learn and navigate multiple software systems.Excellent verbal and written communication skills with a polished, professional demeanor.Outstanding interpersonal skills with the ability to build positive relationships with customers and internal teams.Highly organized with exceptional attention to detail and the ability to manage competing priorities.A proactive, solution-oriented mindset with a commitment to providing exceptional customer service. If you're looking for an opportunity to make an impact with a respected local manufacturer while working alongside a collaborative team, we'd love to connect with you.
2026-07-27T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-07-24T00:00:00Z

Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment. Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels. Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish</li><li>Provide accurate information regarding products, services, orders, accounts, policies, and procedures</li><li>Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns</li><li>Investigate customer issues and provide timely, professional solutions</li><li>Document customer interactions and maintain accurate information within the company’s customer relationship management or internal systems</li><li>Escalate complex concerns to the appropriate department or supervisor when necessary</li><li>Follow up with customers to confirm that questions or concerns have been resolved</li><li>Coordinate with internal teams, including sales, operations, billing, and logistics, to address customer needs</li><li>Maintain a professional, courteous, and empathetic approach during all customer interactions</li><li>Meet established service expectations, response-time goals, and quality standards</li><li>Assist with additional administrative and customer support duties as needed</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Dayton, NJ
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment. PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED Responsibilities:• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.
2026-07-27T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a team in Fort Wayne, Indiana in a Contract to Permanent position. In this role, you will serve as a key point of contact for customers, providing timely support, resolving questions, and ensuring orders are handled accurately. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering a positive customer experience. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a solutions-focused approach. • Place and update customer orders in internal systems while checking details for completeness and correctness. • Handle a mix of inbound and outbound communication to address inquiries, confirm information, and follow up on open issues. • Investigate customer concerns and work with internal teams to provide prompt, effective resolution. • Maintain clear records of customer interactions, order activity, and service outcomes. • Use Microsoft Excel and related tools to track information, review data, and support daily service tasks. • Provide consistent support that strengthens customer satisfaction and helps maintain efficient service operations.
2026-07-14T00:00:00Z

Customer Service Representative

Brunswick, OH
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a fully onsite team in Brunswick, Ohio in a contract role with permanent potential. This position is ideal for someone who enjoys helping customers, managing order-related requests, and delivering accurate information with professionalism. You will support both external and internal customers by handling inquiries, processing orders, and ensuring each interaction is timely, solution-focused, and well-documented. Responsibilities: • Respond to inbound customer calls and emails with professionalism, providing clear updates on products, pricing, orders, and shipment status. • Enter and manage customer orders with strong attention to detail to ensure accurate records and smooth fulfillment. • Guide customers through product selections by identifying needs, recommending suitable options, and offering consultative support. • Address service concerns and order-related issues promptly, working to resolve problems in a practical and customer-focused manner. • Interpret customer specifications and explain product information in a way that helps customers make informed decisions. • Coordinate with internal teams to monitor open requests and maintain consistent follow-through on customer commitments. • Prepare and maintain order documentation with a high degree of accuracy using Microsoft Office and related systems. • Support phone-based and email-based communication throughout the day while maintaining organized records and timely responses.
2026-07-27T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Dayton area company is seeking a Customer Service Representative for a 2-month contract assignment. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, account updates, or service questions</li><li>Provide accurate information and excellent customer support</li><li>Document customer interactions in the system</li><li>Escalate complex issues as needed</li><li>Maintain a professional and positive attitude with every interaction</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Sunrise, FL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently. Responsibilities:• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.
2026-07-27T00:00:00Z

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-07-16T00:00:00Z

Customer Service Representative

New Castle, DE
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in New Castle, Delaware. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced environment and can manage customer needs with accuracy, professionalism, and urgency. The position supports both sales and service operations, with initial onsite training and the potential for a hybrid schedule after training is completed. Responsibilities:• Handle incoming customer inquiries by phone and other communication channels, providing timely and detail-focused support.• Process customer orders accurately, ensuring all details are entered correctly and followed through to completion.• Use SAP and Salesforce CRM to manage account information, document interactions, and track service or sales-related activities.• Support internal sales and service teams by coordinating customer requests, updates, and issue resolution.• Manage credit and rebill activities with close attention to detail and established procedures.• Follow up on open items, customer concerns, and order-related questions to maintain a high level of service.• Organize multiple priorities effectively while meeting deadlines in a busy customer support setting.• Collaborate with cross-functional teams to resolve problems and maintain smooth day-to-day customer operations.
2026-07-23T00:00:00Z

Customer Service Representative

Baldwinsville, NY
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a Customer Service Representative to support a busy food and food processing operation in Baldwinsville, New York. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys assisting customers, handling high-volume communication, and keeping order information accurate and up to date. The person in this role will serve as a key point of contact for incoming inquiries while helping ensure requests are processed efficiently and professionally. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Enter customer orders accurately into company systems and verify details to support smooth processing. • Handle a steady volume of call center activity while maintaining a positive and service-focused approach. • Make outbound calls as needed to confirm order information, address questions, or provide updates. • Resolve routine customer concerns by gathering details, identifying solutions, and escalating more complex issues when appropriate. • Maintain organized and accurate records of customer interactions, requests, and order activity. • Work closely with internal teams to ensure customer needs are addressed promptly and service expectations are met.
2026-07-27T00:00:00Z

Customer service representative

Northborough, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations. Responsibilities:• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.• Handle product return requests, create return authorizations in line with company policy, and document all related activity.• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough
2026-07-22T00:00:00Z

Customer Service Representative

Greer, SC
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a customer-focused individual to join our team as a Customer Service Representative in Greer, South Carolina. This is a Long-term Contract position supporting daily front-office operations in a services environment, where you will assist customers in person, handle transactions accurately, and provide service in both English and Spanish. The ideal candidate brings an approachable communication style and is comfortable working in a lobby and drive-through setting while maintaining efficiency and professionalism throughout the day. Responsibilities: • Welcome and assist customers in a front-desk environment, ensuring each interaction is handled with courtesy and attention to detail. • Support service activities in both lobby and drive-through areas, adapting to customer needs while keeping lines moving efficiently. • Communicate clearly in English and Spanish to help customers understand services, resolve concerns, and complete requests without confusion. • Process cash payments and related transactions accurately, balancing funds and following established cash-handling procedures. • Address customer questions and service issues promptly, using sound judgment to deliver effective and respectful resolutions. • Enter and update customer information in internal systems with a high level of accuracy. • Contribute to team coverage and daily workflow coordination within a small in-office service team. • Assist with duties connected to the meter system support effort as assigned during the contract period.
2026-07-27T00:00:00Z

Customer Service Representative

Clifton Park, NY
onsite
Temporary to Hire
20 - 21.5 USD / Hourly
We are looking for a Customer Service Representative to join our team on site in Clifton Park, New York in a contract-to-permanent capacity. This role is ideal for someone who brings a service-focused mindset, communicates clearly, and can manage a high volume of customer interactions with professionalism. The position supports customers with account questions, service requests, and issue resolution while helping ensure dependable service for the community. Responsibilities:• Manage incoming customer interactions and assist with setting up new service, ending service, or updating existing accounts.• Handle payment-related activity, review billing concerns, and maintain accurate customer records in internal systems.• Respond to questions from customers and internal teams to clarify service needs and address concerns in a timely manner.• Investigate service-related issues and work toward practical, safe, and efficient resolutions.• Document customer conversations and account changes thoroughly to support accurate follow-up and service continuity.• Provide courteous support across phone-based communications while balancing quality, speed, and attention to detail.
2026-07-24T00:00:00Z

Customer Service Representative

Bridgeport, CT
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring accurate order handling from start to finish. The role combines phone-based support with administrative coordination, requiring strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information regarding products, services, and order-related questions. • Enter customer orders accurately into internal systems and verify details to help ensure smooth processing and fulfillment. • Handle a steady volume of customer interactions across inbound and outbound calls while maintaining a positive and solution-oriented approach. • Address service concerns, resolve routine issues, and escalate more complex matters when additional support is needed. • Maintain organized records of customer conversations, requests, and updates to support follow-through and service accuracy. • Use Microsoft Excel and related office tools to track information, update reports, and support daily customer service activities. • Collaborate with internal teams to clarify order details, confirm status updates, and help coordinate timely responses for customers.
2026-07-23T00:00:00Z