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324 results for Medical Customer Service jobs

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-04-10T00:00:00Z

Medical Customer Service Rep

Portland, OR
onsite
Temporary
20 - 23 USD / Hourly
We are looking for a dedicated Medical Customer Service Representative to join our client's team in Portland, Oregon. In this long-term contract role, you will play a key part in delivering exceptional service to patients, addressing their needs, and ensuring a seamless experience. This is a great opportunity to contribute to the healthcare sector while advancing your customer service expertise. Responsibilities:• Respond to inbound patient inquiries with professionalism and empathy, ensuring their concerns are addressed promptly.• Provide accurate information regarding medical terminology, procedures, and durable medical equipment (DME).• Collaborate with patients and healthcare providers to resolve issues and facilitate effective communication.• Utilize Epic EMR to document patient interactions and maintain accurate records.• Assist in scheduling appointments, verifying insurance details, and managing patient accounts.• Ensure compliance with healthcare regulations and maintain patient confidentiality at all times.• Troubleshoot and resolve concerns related to medical services or equipment with a focus on customer satisfaction.• Maintain a thorough understanding of products, services, and processes to deliver consistent and reliable support.
2026-04-16T00:00:00Z

Medical Customer Service Rep - Elk Grove

Carmichael, CA
onsite
Temporary
22 - 25 USD / Hourly
We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in Carmichael, California. In this role, you will provide essential support to patients and medical staff by ensuring smooth communication and high-quality service delivery. This is a permanent position offering valuable experience in a fast-paced outpatient setting. Responsibilities: • Respond promptly to patient inquiries, providing accurate information and exceptional service. • Assist with scheduling appointments and managing patient calendars efficiently. • Verify medical insurance details and update patient records accordingly. • Handle inbound calls related to billing, scheduling, and general patient concerns. • Maintain and organize medical charts, ensuring data accuracy and confidentiality. • Perform reminder calls for upcoming appointments to enhance patient compliance. • Utilize electronic practice management systems to streamline office operations. • Collaborate with medical staff to optimize clinic workflows and patient experience. • Ensure compliance with all relevant medical office policies and procedures. • Operate standard office equipment and software to support daily administrative tasks.
2026-04-17T00:00:00Z

Medical Customer Service Rep - Roseville

Carmichael, CA
onsite
Temporary
23 - 25 USD / Hourly
We are looking for a Medical Customer Service Representative to join our team in Carmichael, California. This contract position offers an exciting opportunity for individuals who excel in providing outstanding patient support in a medical office setting. The role requires strong interpersonal skills, attention to detail, and the ability to manage multiple tasks effectively. Responsibilities: • Serve as the first point of contact for patients, ensuring a welcoming and attentive experience. • Manage inbound and outbound calls related to patient inquiries, appointment scheduling, and reminder notifications. • Verify patient insurance details and assist with billing inquiries to ensure accurate documentation. • Utilize electronic practice management systems to maintain and update patient records. • Collaborate with medical staff to enhance physician efficiency and optimize clinic resources. • Address patient concerns and resolve issues promptly to uphold the clinic's reputation. • Perform data entry and administrative tasks using standard office equipment and software. • Apply medical terminology knowledge to support accurate communication and documentation. • Schedule appointments and coordinate follow-up care for patients. • Uphold confidentiality standards and comply with all clinic policies and procedures.
2026-04-07T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-17T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated and friendly Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a key role in ensuring a positive experience for patients by managing appointments, handling administrative tasks, and providing exceptional customer service. This role is ideal for someone who thrives in a healthcare environment and enjoys interacting with patients. Responsibilities: • Greet patients and visitors with professionalism, ensuring a welcoming environment. • Schedule, reschedule, and confirm appointments, maintaining an organized calendar. • Register patients and update their demographic and insurance details within the system. • Verify insurance eligibility and secure necessary authorizations for services. • Collect co-payments, deductibles, and outstanding balances from patients. • Maintain accurate and up-to-date patient records in electronic health systems. • Coordinate with clinical staff to facilitate appointments and required documentation. • Manage the check-in and check-out processes efficiently to keep operations running smoothly. • Address patient inquiries and provide assistance over the phone or in person.
2026-04-10T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to join our team in Greenville, South Carolina. This is a contract-to-permanent position offering an excellent opportunity to make a meaningful impact in the healthcare industry. The ideal candidate will provide exceptional support to patients and visitors, ensuring a seamless experience from check-in to check-out. Responsibilities: • Greet patients and visitors warmly, offering attentive and detail-oriented assistance during their visit. • Schedule, reschedule, and confirm appointments while maintaining an organized calendar. • Register patients and update their demographic and insurance details in the electronic health records system. • Verify insurance coverage and secure necessary authorizations as required. • Collect payments, including co-pays, deductibles, and outstanding balances, ensuring accurate financial transactions. • Maintain accurate and up-to-date patient records in compliance with organizational standards. • Coordinate with clinical staff to ensure smooth communication regarding appointments and documentation. • Manage the check-in and check-out process efficiently to optimize patient flow. • Respond to patient inquiries and provide solutions or escalate issues as needed. • Follow established protocols to deliver high-quality patient services.
2026-04-15T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
We are currently hiring for a Bilingual Spanish Patient Service Representative (PSR) to join a busy healthcare office. This is a great opportunity for someone with strong customer service and administrative experience looking to grow within the medical field. Key Responsibilities:<ul><li>Greet and check in patients in a friendly and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Answer incoming calls and respond to patient inquiries</li><li>Verify insurance coverage and collect copays/payments</li><li>Maintain accurate patient records and update information in the system</li><li>Assist with patient intake forms and documentation</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Handle general administrative tasks including filing, scanning, and data entry </li></ul>
2026-04-03T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented and compassionate Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a vital role in delivering excellent service by assisting patients and visitors, managing appointments, and ensuring accurate record-keeping. This is an exciting opportunity to contribute to the healthcare industry while providing a positive experience for patients. Responsibilities: • Welcome and assist patients and visitors with a friendly and attentive demeanor. • Schedule, confirm, and reschedule patient appointments to ensure efficient use of time and resources. • Register patients and update their demographic and insurance details in the electronic health records system. • Verify insurance coverage and complete authorization processes as needed. • Collect payments, including co-pays, deductibles, and outstanding balances, during patient visits. • Maintain accurate and up-to-date patient records in compliance with healthcare regulations. • Collaborate with clinical staff to coordinate patient appointments and ensure proper documentation. • Oversee smooth check-in and check-out procedures to enhance patient flow and satisfaction. • Address patient inquiries and provide guidance regarding services and billing. • Support the team in managing high call volumes while maintaining excellent customer service.
2026-04-16T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-04-15T00:00:00Z

Customer Service

Louisville, KY
onsite
Permanent
41000 - 48000 USD / Yearly
Customer Support Specialist Location: Louisville, KY (onsite) A stable, privately held distribution and logistics company is seeking a Customer Support Specialist to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential. Position Overview:<ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul>Benefits<ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul>
2026-03-31T00:00:00Z

Customer Service

Racine, WI
onsite
Temporary
19 - 19 USD / Hourly
BotJob Description: Contract-to-Hire Application Processor (Nonprofit Organization – Racine, WI)Overview: Join a mission-driven nonprofit organization in Racine, WI as an Application Processor (Contract-to-Hire). This essential administrative role provides critical support to our community by reviewing applications, maintaining accurate data, and delivering excellent customer service.Key Responsibilities:<ul><li>Review and process incoming applications for eligibility, completeness, and compliance with organizational guidelines.</li><li>Perform accurate data entry of application details into electronic systems and databases.</li><li>Respond to applicant inquiries via phone, email, and in person, providing professional and empathetic customer service.</li><li>Schedule appointments for applicants and clients, coordinating calendars and sending confirmations.</li><li>Maintain confidential records and uphold privacy standards in accordance with nonprofit policies.</li><li>Collaborate with internal staff and external stakeholders to resolve application issues and ensure timely support.</li><li>Assist with general office tasks and administrative support as needed.</li></ul>Contract-to-Hire Details: This role starts as a contract position with the intention to convert to full-time based on performance and organizational needs.Ready to make a difference? Apply today and help support our nonprofit’s community impact.
2026-04-09T00:00:00Z

Customer Service Phone Representative

Rock Island, IL
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Customer Service Phone Representative Hybrid | Insurance Services | People-Focused Role We're partnering with a highly regarded insurance organization that is expanding its customer operations team to support increased demand. These short‑term engagements (with strong potential to extend) are mission‑critical — helping reduce customer wait times and ensuring policyholders receive timely, thoughtful support. This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting and is ideal for empathetic communicators who enjoy helping others by phone. If you’re someone who can listen, analyze, and guide customers through important questions with professionalism and care, this role provides for meaningful work and clear processes. What You’ll Do:<ul><li>Support customers primarily by phone (with some written communication)</li><li>Assist with billing, account, and product‑related questions</li><li>Analyze member accounts and process updates (beneficiaries, coverage, payment methods, etc.)</li><li>Use sound judgment and problem‑solving skills to resolve complex situations</li></ul> Why Candidates Choose This Team<ul><li>Hybrid flexibility after training</li><li>Ongoing learning and development opportunities</li><li>Predictable work hours with rotating start times</li><li>Supportive leadership and strong team culture</li></ul>
2026-04-17T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-04-14T00:00:00Z

Customer Care Manager

Davenport, IA
onsite
Permanent
47000 - 55000 USD / Yearly
Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was made for you.We’re looking for a Customer Care Manager to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member. What Makes This Role ExcitingThis isn’t a behind‑the‑glass leadership job. You’ll be in the action — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.If you love meaningful leadership and hands‑on impact, you’ll feel right at home. What You’ll Lead & OwnIn this role, you’ll take charge of:Team Leadership & Coaching<ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul>Driving KPIsYou’ll oversee improvement and consistency in:<ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul>Operational & People Management<ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul>
2026-04-03T00:00:00Z

Patient Care

Latrobe, PA
onsite
Temporary
17.5 - 18 USD / Hourly
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations. This is an onsite position. Schedule is based on 5-day work week. Total operating hours for the ER Monday - Saturday night shifts. Responsibilities:• Greet and check in patients while ensuring accurate and timely registration processes.• Schedule patient appointments using designated software and provide clear instructions for medical testing.• Address billing inquiries and assist patients with insurance-related questions and documentation.• Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle.• Collect and update patient demographic and insurance information in compliance with organizational standards.• Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction.• Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations.• Identify opportunities for process improvements and share recommendations with management.• Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.
2026-04-14T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary
18 - 21 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is responsible for providing exceptional service, addressing inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns, complaints, or issues while maintaining a positive and solutions-oriented approach</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Process orders, returns, exchanges, or account updates as needed</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Follow established procedures and customer service standards</li><li>Contribute to a positive team environment and support departmental goals</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Contract / Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service. Responsibilities: • Manage customer orders, returns, exchanges, and cancellations with precision and efficiency. • Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment. • Provide customers with accurate product information, pricing details, and updates on order status. • Address and resolve customer concerns, escalating complex issues when necessary. • Maintain up-to-date and accurate customer records and order details in company systems. • Assist with compliance for retailer orders and support wholesale account management. • Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally. • Contribute to improving processes and workflows to enhance overall customer satisfaction.
2026-04-16T00:00:00Z

Customer Service Representative

San Leandro, CA
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired. Key Responsibilities:<ul><li>Order Processing: Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li>Customer Experience: Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li>Issue Resolution: Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li>Attention to Detail: Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li>Reliability: Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
2026-04-17T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-07T00:00:00Z

Customer Service Representative

Miamisburg, OH
onsite
Temporary
20 - 22 USD / Hourly
South Dayton area company is looking for a Customer Service Representative to join their team! The Customer Service representative will be responsible for processing customer orders, assisting with billing, completing data entry of invoices, maintaining inventory, assisting with shipping & receiving and supporting other clerical duties as needed. This is a contract-to-hire opportunity working full-time hours.
2026-04-09T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19.95 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Columbus, Ohio. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service. As part of the team, you will engage with customers, handle inquiries, and ensure smooth order processing. Responsibilities: • Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions. • Manage order entries and updates in the system with attention to detail. • Provide support in handling both inbound and outbound calls to address customer needs. • Maintain clear and detail-oriented communication with clients and team members. • Generate reports to track customer service metrics and order statuses. • Collaborate with internal departments to resolve customer issues efficiently. • Ensure compliance with company policies and procedures in all interactions. • Handle escalated issues with a detail-oriented and problem-solving mindset. • Participate in training sessions to enhance product knowledge and service skills.
2026-04-10T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Contract / Temporary to Hire
23 - 26 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers. Responsibilities: • Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner. • Process orders and accurately input data into the system to ensure seamless transactions. • Handle both inbound and outbound calls to address customer needs and provide solutions. • Maintain and update customer records with accurate and detailed information. • Resolve customer complaints by identifying issues and offering appropriate resolutions. • Collaborate with team members to improve service processes and enhance customer satisfaction. • Stay informed about company products and services to effectively assist customers. • Follow up with customers to ensure their concerns are fully addressed and resolved. • Adhere to company policies and procedures while maintaining a high level of attention to detail.
2026-04-18T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary
17.5 - 18 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Henrico, Virginia. In this role, you will play a vital part in ensuring smooth daily operations. This is a long-term contract position with the potential to become permanent. Responsibilities:<ul><li>Make outbound calls to customers to schedule delivery appointments for incoming shipments</li><li>Confirm delivery details and update appointment information in the scheduling system</li><li>Send follow-up emails when needed to confirm scheduling or provide delivery updates</li><li>Follow a structured scheduling process and workflow for each delivery</li><li>Maintain accurate documentation of customer communication and scheduling updates</li></ul>
2026-04-17T00:00:00Z

Customer Service Representative

Durham, NC
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Durham, North Carolina. This contract position offers an opportunity to handle high-volume inbound calls and provide exceptional support to customers. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Respond promptly and professionally to a high volume of inbound calls, addressing customer inquiries and concerns. • Accurately record and manage customer information through data entry systems. • Handle email correspondence with clarity and efficiency to resolve customer issues. • Schedule appointments and manage calendars as required. • Process orders and ensure accurate order entry into company systems. • Collaborate with team members to ensure seamless customer service delivery. • Utilize Microsoft Excel and Word to maintain and organize customer records. • Provide support for both inbound and outbound call activities as needed. • Uphold a positive and empathetic approach to customer interactions. • Follow company guidelines and procedures to ensure consistent service quality.
2026-03-31T00:00:00Z