<p>We are looking for an experienced Medical Collections Specialist to join our team in Blue Ash, Ohio. In this role, you will focus on managing outstanding balances for occupational health services and ensuring timely follow-up with clients. This is a long-term contract position offering an excellent opportunity to contribute to the healthcare sector while utilizing your collections expertise.</p><p><br></p><p>Responsibilities:</p><ul><li>Utilize Systoc (web-based EMR) to review accounts and follow up with employer clients regarding outstanding Occupational Health balances.</li><li>Communicate with employer groups to resolve billing issues related to services such as physicals, screenings, and occupational health visits.</li><li>Manage and prioritize significant outstanding accounts receivable, including high-volume balances totaling millions in uncollected revenue.</li><li>Investigate aging balances, identify root causes of non-payment, and implement appropriate collection strategies.</li><li>Escalate delinquent or complex accounts to specialized collections team when necessary for further action.</li><li>Document all collection activity and account updates accurately within the EMR and billing systems.</li><li>Collaborate with internal departments to ensure timely and accurate billing, payment posting, and account resolution.</li><li>Utilize experience with EMR systems (including but not limited to Systoc) to efficiently track and manage accounts; specific EMR experience not required, but general EMR familiarity preferred.</li></ul>
<p>We are looking for a skilled Medical Collections Specialist to join our team. In this long-term contract role, you will play a critical part in ensuring accurate and efficient resolution of insurance claims, denials, and billing issues. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and review assigned claims within daily work queues, focusing on accounts with the highest priority or balances.</p><p>• Investigate claims requiring follow-up due to denial reasons, claim aging, or outstanding balances.</p><p>• Make outbound calls to insurance providers to address non-payment issues and clarify reasons for denials.</p><p>• Document all claim activity, correspondence, and status updates thoroughly in the billing system.</p><p>• Conduct detailed research and problem-solving to overcome payment barriers, leveraging available resources and critical thinking.</p><p>• Organize and prioritize tasks to ensure timely follow-ups on all outstanding claims within departmental deadlines.</p><p>• Collaborate with colleagues and other teams to resolve complex cases requiring escalation or additional documentation.</p><p>• Maintain a high volume of calls and follow-ups while ensuring accuracy and organization.</p><p>• Utilize technical expertise with Office Suite applications and practice management software to support daily tasks.</p><p>• Stay current on payer guidelines, denial codes, and best practices for collections, adapting strategies as needed to resolve claims efficiently.</p>
<p>A leading hospital in the San Fernando Valley is seeking a dedicated Hospital Medical Billing Collections Specialist to join its team. In this role, you will oversee all aspects of the hospital's billing and collections processes, ensuring timely and accurate reimbursement. You will be responsible for managing billing activities and collections for Medicare managed care, commercial insurance, PPO/HMO, and Medi-Cal managed care accounts. This position requires strong attention to detail, a deep understanding of healthcare billing guidelines, and the ability to work collaboratively with internal departments and insurance payers to resolve outstanding claims.</p><p><br></p><p>Responsibilities:</p><p>• Conduct hospital billing and collection processes with accuracy and efficiency</p><p>• Handle Medicare managed care, commercial, PPO/HMO, and Medical managed care</p><p>• Provide training for Collector I positions</p><p>• Appeals and denials management.</p><p>• Engage in Appeals, Billing Functions, Claim Administration, and Collection Processes as part of the role</p><p>• Oversee the management of insurance correspondence and maintain accurate records</p><p>• Monitor patient accounts and take appropriate action to collect insurance payments.</p>
<p>Robert Half is partnering with a national healthcare organization to hire contract professionals to support a high‑volume medical collections team. This role is ideal for individuals with strong follow‑up skills, insurance knowledge, and a passion for resolving complex claim issues in a fast‑paced environment.</p><p><br></p><p>Prioritize incoming emails and daily work queues for denied or unpaid claims requiring urgent attention.</p><p>Review and manage high‑priority accounts, focusing on oldest claims, highest balances, or critical denial reasons.</p><p>Identify claims that require immediate follow‑up based on age, balance, or payer denial trends.</p><p>Make outbound calls to insurance companies to resolve non‑payment issues and clarify denial reasons.</p><p>Use insurance portals and internal reporting tools to check claim status and track progress.</p><p>Document all claim activity, correspondence, and updates in the billing system accurately.</p><p>Conduct research and apply critical thinking to resolve complex or unique claim barriers.</p><p>Maintain timely follow‑up on all outstanding claims while meeting departmental deadlines.</p><p>Collaborate with internal teams on escalated or documentation‑heavy cases.</p><p>Stay organized, self‑motivated, and productive in a high‑volume environment using strong technical and communication skills.</p>
<p>We are looking for an experienced Medical Biller/Collections Specialist to join our team in Mt. Laurel, New Jersey. This long-term contract position offers the opportunity to utilize your medical billing expertise, specifically focusing on Medicaid and Medicare claims. The ideal candidate is detail-oriented, has a strong understanding of medical collections processes, and is eager to contribute to the financial health of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit claims accurately for Medicaid, Medicare, and other insurance providers.</p><p>• Handle medical collections, ensuring timely follow-up on outstanding accounts.</p><p>• Investigate and resolve medical billing denials to secure payment.</p><p>• Prepare and submit appeals for denied claims as needed.</p><p>• Manage hospital billing procedures with precision and compliance.</p><p>• Communicate effectively with insurance companies and healthcare providers to resolve discrepancies.</p><p>• Maintain detailed records of billing activities and collections.</p><p>• Collaborate with internal teams to ensure proper documentation and coding.</p><p>• Stay updated on healthcare billing regulations and compliance standards.</p>
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis. This position is located in Mt Laurel Township, New Jersey, and offers an opportunity to contribute your expertise in medical billing and collections while ensuring compliance with Medicare and Medicaid regulations. If you have a strong background in hospital billing and appeals, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately process medical billing for Medicare and Medicaid claims, ensuring compliance with regulatory standards.<br>• Handle accounts receivable tasks, including tracking and resolving outstanding balances.<br>• Investigate and manage medical denials, implementing solutions to ensure proper claim resolution.<br>• Prepare and submit medical appeals to recover denied or underpaid claims.<br>• Conduct hospital billing operations, maintaining accuracy and consistency in documentation.<br>• Communicate with insurance providers to address claim discrepancies and secure timely reimbursements.<br>• Maintain detailed records of billing and collection activities for auditing purposes.<br>• Collaborate with healthcare providers and administrative teams to streamline billing processes.<br>• Identify opportunities to improve efficiency within the billing and collections workflow.<br>• Provide regular updates on accounts and collections to management.
We are looking for a dedicated Medical Biller/Collections Specialist to join our team on a long-term contract basis in Blue Ash, Ohio. In this role, you will be responsible for ensuring the accuracy of provider charges, overseeing billing processes, and supporting collections efforts in the healthcare industry. This is an excellent opportunity for professionals with experience in medical billing and collections to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Verify and input provider charges accurately into billing systems to ensure proper invoicing.<br>• Manage medical billing processes, including claim submissions and payment tracking.<br>• Address denied claims by identifying issues and initiating appeals to secure reimbursement.<br>• Monitor collections efforts and follow up on outstanding accounts to ensure timely payments.<br>• Collaborate with healthcare providers to resolve billing discrepancies and maintain accurate records.<br>• Utilize medical billing software effectively to streamline operations and improve efficiency.<br>• Ensure compliance with relevant healthcare regulations and billing practices.<br>• Prepare and analyze reports related to billing and collections to identify trends and areas for improvement.<br>• Communicate with patients and insurance representatives to clarify billing inquiries.<br>• Maintain up-to-date knowledge of hospital and physician billing practices.
<p>We are looking for a dedicated Medical Billing Specialist to join our team. In this long-term contract position, you will play a vital role in ensuring the accuracy and efficiency of medical billing and claims processes, contributing to the financial health of our organization. This opportunity is ideal for professionals with a strong background in billing and coding who thrive in detail-oriented environments. This is a <strong>part-time</strong> opportunity only. </p><p><br></p><p>Responsibilities:</p><p>• Process medical claims with precision, ensuring compliance with billing regulations and payer guidelines.</p><p>• Verify patient insurance coverage and eligibility to facilitate proper claim submissions.</p><p>• Investigate and resolve discrepancies in billing and payment processes, maintaining accurate records.</p><p>• Collaborate with healthcare providers and insurance companies to address denied claims and secure reimbursements.</p><p>• Utilize medical coding systems and software to categorize procedures and diagnoses.</p><p>• Manage collections by following up on outstanding payments and negotiating resolutions.</p><p>• Monitor and update billing systems to reflect current codes and policies.</p><p>• Generate detailed billing reports to support financial analysis and decision-making.</p><p>• Maintain strict confidentiality of patient and financial information while adhering to HIPAA regulations.</p>
We are looking for a dedicated Medical Claims Specialist to join our healthcare team in Federal Way, Washington. This long-term contract position involves working to resolve medical claims efficiently while ensuring compliance with insurance policies and regulations. The role requires strong analytical skills and attention to detail to address complex issues and maintain high productivity standards.<br><br>Responsibilities:<br>• Conduct detailed benefit verification for patient insurance coverage to ensure accurate claims submission.<br>• Investigate and resolve unpaid or denied claims by analyzing root causes and utilizing available resources.<br>• Communicate effectively with insurance payers to address claim issues and facilitate timely payment.<br>• Interpret insurance contracts and regulations, ensuring compliance with state and employer-specific requirements.<br>• Participate in virtual meetings promptly, adhering to meticulous standards and security protocols.<br>• Utilize secure systems to manage sensitive data in a remote environment.<br>• Verify insurance authorizations and approvals accurately to support seamless claim processing.<br>• Collaborate with team members to resolve complex payment barriers and ensure smooth operations.<br>• Manage and resolve a set number of complex accounts daily, meeting productivity expectations.<br>• Respond promptly to supervisor and leadership inquiries during work hours, maintaining a high level of accountability.
We are looking for an experienced SNF Billing Specialist to join our team on a long-term contract basis. This role involves managing skilled nursing facility billing processes with precision and efficiency. The position is based in Kansas City, Missouri, and offers the opportunity to contribute to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Handle billing processes for skilled nursing facilities, ensuring accuracy and compliance with healthcare regulations.<br>• Review and submit medical claims through electronic systems, including Epaces, to secure timely reimbursements.<br>• Manage collections and resolve outstanding balances while maintaining strong communication with insurance companies.<br>• Utilize medical coding expertise to ensure claims are correctly categorized and processed.<br>• Maintain detailed records and documentation for all billing activities.<br>• Analyze billing data using Excel formulas to identify trends and discrepancies.<br>• Collaborate with internal teams to address billing issues and optimize workflows.<br>• Keep up-to-date with industry standards and changes in billing practices.<br>• Provide support in resolving billing disputes and appeals.<br>• Ensure confidentiality and security of patient and financial information.
We are looking for a dedicated Claims Adjustor to join our team on a contract basis in Des Moines, Iowa. In this role, you will handle medical-only workers' compensation claims, ensuring accuracy and prompt processing. This position requires excellent customer service skills and attention to detail to effectively manage a low volume of daily calls and claims.<br><br>Responsibilities:<br>• Review workers' compensation claims to ensure compliance with medical and insurance standards.<br>• Process medical-only claims accurately and in a timely manner.<br>• Communicate with customers to address inquiries and provide exceptional service.<br>• Collaborate with team members to maintain organized and efficient claim workflows.<br>• Handle medical billing and insurance claim documentation with precision.<br>• Monitor and manage medical denials and appeals to resolve issues.<br>• Support hospital billing processes and ensure proper claim handling.<br>• Maintain detailed records for claims and related communications.<br>• Identify discrepancies in claim submissions and take corrective actions.<br>• Provide regular updates and reports on claim processing activities.
<p>Our company is seeking a talented Medical Accounts Receivable Specialist to join our team in a fully remote capacity. The ideal candidate is detail-oriented, proactive, and experienced in healthcare accounts receivable processes, with strong problem-solving and communication skills.</p><p><br></p><p><strong><em>Please note: Candidates must reside in the United States but may not live in California, New York, Washington, or Colorado.</em></strong></p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm EST</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Examine denied and unpaid medical claims to determine and document reasons for discrepancies.</li><li>Communicate directly with payers to follow up on outstanding claims, submit technical and clinical appeals, resolve payment variances, and secure timely and accurate reimbursement.</li><li>Identify root causes for underpayments, denials, and payment delays and collaborate with management to address trends in accounts receivable.</li><li>Maintain current knowledge of federal/state regulations and payer-specific requirements; act in compliance with all applicable rules.</li><li>Document all account activities accurately in the client’s host or tracking system, including contact details and essential claim information.</li><li>Proactively recommend process improvements and communicate claim and payment trends to management.</li><li>Employ critical thinking and strong problem-solving skills to resolve outstanding account balances while meeting productivity and quality standards.</li></ul><p><br></p>
<p>A Behavioral Health Company in Long Beach is in the need of a Lead Medical Billing Operations Coordinator. The Lead Medical Billing Operations Coordinator will oversee the daily operations of the billing department and ensure compliance with mental health contract requirements. The Lead Medical Billing Operations Coordinator must have behavioral health experience. </p><p><br></p><p>Responsibilities:</p><p>• Supervise and provide daily guidance to billing staff, ensuring adherence to established procedures.</p><p>• Conduct training, coaching, and performance evaluations for team members, supporting their growth and attention to detail.</p><p>• Review billing documentation and workflows to ensure accuracy and compliance with established protocols.</p><p>• Address claim denials by analyzing monthly revenue reports and implementing corrective measures.</p><p>• Collaborate with Quality Assurance staff to update administrative sections of client files as needed.</p><p>• Process electronic billing efficiently, ensuring clean and accurate claims using available technology.</p><p>• Reconcile billing reports for the Department of Mental Health and Behavioral Health Services, ensuring compliance with agency standards.</p><p>• Partner with the Billing Director to implement new procedures and provide operational feedback.</p><p>• Organize and facilitate departmental meetings and training sessions to improve team performance.</p><p>• Attend required meetings and training sessions to stay updated on internal and external systems relevant to billing operations.</p>
<p>This role focuses on resolving denied and non-paid insurance claims to ensure timely and accurate reimbursement. The representative will work insurance A/R accounts, communicate directly with payers, submit technical and clinical appeals, and identify root causes of underpayments, denials, and payment delays. Success in this role requires strong problem-solving skills, critical thinking, and the ability to work within federal, state, and payer-specific regulations.</p><p><br></p><p>Responsibilities:</p><ul><li>Examine denied and non-paid insurance claims to determine discrepancies</li><li>Contact insurance payers to follow up on outstanding claims</li><li>File technical and clinical appeals</li><li>Resolve underpayments, denials, and payment variances</li><li>Identify causes of payment delays and communicate trends to management</li><li>Document all account activity accurately in host and tracking systems</li><li>Maintain compliance with federal, state, and payer-specific regulations</li><li>Meet established productivity and quality standards</li></ul><p><br></p>
We are looking for a detail-oriented Medical Biller/Collections Specialist to join our team in Memphis, Tennessee. In this long-term contract role, you will play a key part in ensuring accurate billing and collections processes within the healthcare industry. This position requires exceptional organizational skills and a commitment to maintaining high standards of accuracy.<br><br>Responsibilities:<br>• Process and enter 45–60 invoices daily with precision and speed.<br>• Perform data entry tasks to ensure accurate record-keeping and billing.<br>• Manage and update medical records and insurance information using Epic software.<br>• Collaborate with the supervisor to address any billing or collection challenges.<br>• Maintain compliance with healthcare billing regulations and guidelines.<br>• Verify and reconcile patient account information for accuracy.<br>• Resolve discrepancies in billing and collections with attention to detail.<br>• Provide timely updates and reports on billing activities to the supervisor.<br>• Support administrative tasks related to medical billing and collections.
<p>We are looking for a motivated and detail-oriented Collections Specialist to join our team in Concord, California. In this Contract to permanent position, you will be responsible for managing consumer collections accounts, ensuring timely payments, and delivering excellent communication with clients. This role requires strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle assigned consumer collections accounts, ensuring timely follow-up and resolution.</p><p>• Communicate effectively with clients to address payment issues and negotiate solutions.</p><p>• Utilize computer systems to track account activity and manage collections processes.</p><p>• Maintain a positive and detail-focused attitude while interacting with clients and team members.</p><p>• Adhere to established company procedures and guidelines for collections.</p><p>• Monitor accounts for discrepancies and escalate issues as necessary.</p><p>• Generate reports and updates on account statuses using basic Excel functions.</p><p>• Ensure consistent attendance and punctuality, adhering to the agreed-upon work schedule.</p><p>• Collaborate with team members to achieve departmental goals and objectives.</p><p>• Participate in training sessions to enhance collections and communication skills.</p>
<p>We are looking for an experienced Accounts Receivable / Collection Specialist to join a growing organization in the healthcare industry. This is a Contract to permanent position, offering the opportunity to grow within the organization. The ideal Accounts Receivable / Collection Specialist will bring a strong background in B2B collections and accounts receivable, with the ability to handle high-volume invoicing. Accounts Receivable / Collections Specialist with 5+ years of experience, strong B2B collections and a degree in accounting or business related field are encouraged to apply. </p><p><br></p><p>Responsibilities for the AR / Collections Specialist: </p><p>• Manage and oversee B2B collections, ensuring timely follow-ups and resolution of outstanding balances.</p><p>• Process and reconcile high-volume invoices across multiple facilities on a recurring basis.</p><p>• Handle billing functions for multiple service areas, including backup documentation and timing requirements.</p><p>• Ensure all invoices are accurately prepared, attached with proper documentation, and sent out in compliance with service-specific processes.</p><p>• Collaborate with internal teams to maintain accurate records and support audit, year-end, and tax preparation activities.</p><p>• Monitor and apply cash applications, ensuring proper allocation of payments.</p><p>• Identify opportunities for process improvements to streamline accounts receivable operations.</p><p>• Provide timely reports and insights to leadership regarding collections and accounts receivable performance.</p><p>• Build and maintain strong relationships with clients to ensure effective communication and resolution of billing inquiries.</p><p><br></p>
<p>We are looking for experienced Medical Customer Service Representatives to join our team on a contract basis in Columbus, Ohio. This position focuses on assisting patients, managing billing inquiries, and resolving account issues efficiently. Ideal candidates will have prior experience in medical billing and collections and should be adaptable to handle diverse responsibilities based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle patient accounts promptly to minimize receivables and reduce bad debts.</p><p>• Monitor and manage payment plans in compliance with established guidelines.</p><p>• Consult with patients to address their financial responsibilities, insurance benefits, and payment options.</p><p>• Process delinquent accounts by coordinating with external collection agencies.</p><p>• Review and manage bankruptcy paperwork and deceased patient accounts.</p><p>• Promote a patient-focused approach to resolving balances and account discrepancies.</p><p>• Calculate and collect payments accurately, ensuring compliance with payment policies.</p><p>• Research accounts receivable issues and reconcile claims effectively.</p><p>• Provide support to scheduling teams by identifying insurance contracts and reimbursement policies.</p><p>• Collaborate with team members and leadership to suggest workflow improvements and enhance service experiences.</p>
<p>Our client in Windsor, CT is seeking a skilled Collections Specialist for a contract-to-permanent opportunity. This position requires onsite work, Monday through Friday, 8am–5pm.</p><p>Key Responsibilities:</p><ul><li>Manage accounts receivable and timely collections of outstanding balances</li><li>Conduct regular outbound calls and email communications to clients regarding overdue payments</li><li>Negotiate payment plans and resolve discrepancies</li><li>Maintain accurate records of account activity and collection efforts</li><li>Collaborate with internal teams to address billing issues</li><li>Prepare and distribute reports as needed</li></ul><p><br></p>
<p>Our client in Windsor, CT is seeking a skilled Collections Specialist for a contract-to-permanent opportunity. This position requires onsite work, Monday through Friday, 8am–5pm.</p><p>Key Responsibilities:</p><ul><li>Manage accounts receivable and timely collections of outstanding balances</li><li>Conduct regular outbound calls and email communications to clients regarding overdue payments</li><li>Negotiate payment plans and resolve discrepancies</li><li>Maintain accurate records of account activity and collection efforts</li><li>Collaborate with internal teams to address billing issues</li><li>Prepare and distribute reports as needed</li></ul><p><br></p>
We are looking for a detail-oriented Medical Billing Specialist to join our team in Virginia Beach, Virginia. This long-term contract position is ideal for someone with strong accounting expertise and a passion for ensuring accurate financial processing. The role offers a hybrid work schedule following a comprehensive training period conducted on-site.<br><br>Responsibilities:<br>• Record payments accurately to member accounts and ensure proper documentation.<br>• Reconcile accounts to identify discrepancies and implement necessary corrections.<br>• Handle payments that are returned or not honored by financial institutions.<br>• Process refunds and adjustments to accounts, including memos.<br>• Prepare and distribute correspondence, such as member letters.<br>• Execute adjustments to accounts and maintain detailed records.<br>• Collaborate with the Team Coordinator to complete additional assigned tasks.
As a Collections Representative, you will be responsible for communicating with debtors, explaining account details, and setting up payment arrangements. This role requires professionalism, empathy, and the ability to handle a high volume of calls while maintaining accuracy in documentation.<br><br>Job Duties<br><br>Make outbound and inbound phone calls to debtors<br>Explain account details and negotiate settlements, payoffs, and payment plans<br>Enter accurate notes and data from each call<br>Prepare collection letter templates and send correspondence<br>Leave voicemails and follow up consistently<br>Email debtors and send the required documentation<br>Process outgoing mail<br>Maintain professionalism and positive communication at all times<br>Other duties as assigned<br>Qualifications<br><br>High school diploma or equivalent (Preferred)<br>U.S. work authorization (Preferred)<br>Basic computer skills<br>Strong written and verbal communication skills<br>Positive, empathetic, and detail oriented attitude<br>Ability to handle inbound and outbound calls<br>Organizational skills with a high level of integrity and accuracy<br>Strong customer service skills<br>Self-starter capable of working independently and as part of a team<br>Comfortable working in a call center environment<br>Knowledge of FDCPA (Fair Debt Collection Practices Act)<br>Bilingual (English/Spanish) a plus, but not required<br>If you’re ready to grow with a company that values talent, drive, and professionalism, Resort Recovery Solutions wants to hear from you!
We are looking for a dedicated Collections Specialist to join our team in West Palm Beach, Florida. This is a contract-to-permanent position offering the opportunity to work in a dynamic environment where you will play a key role in managing collection processes and ensuring timely billing. If you thrive in a small office setting and enjoy working independently, this position is ideal for you.<br><br>Responsibilities:<br>• Oversee commercial and consumer collections, ensuring timely payment from clients.<br>• Manage and execute credit-related collection activities to minimize outstanding balances.<br>• Handle billing collection processes efficiently and accurately.<br>• Utilize software tools such as QuickBooks and Workhorse to maintain financial records.<br>• Communicate professionally with clients to resolve payment issues and disputes.<br>• Monitor accounts receivable and provide updates to management on collection status.<br>• Develop effective strategies for improving collection rates and reducing overdue accounts.<br>• Maintain organized documentation of collection activities and payment agreements.<br>• Work collaboratively with technicians and other team members when necessary.<br>• Adapt to training and utilize company-specific systems to streamline collection tasks.
We are looking for a dedicated Collections Specialist to join our team on a Contract basis in Phoenix, Arizona. This role requires a proactive individual with expertise in commercial and consumer collections, as well as thorough knowledge of credit and billing processes. If you excel at resolving overdue accounts and maintaining positive client relationships, this position offers an excellent opportunity to showcase your skills.<br><br>Responsibilities:<br>• Manage the collection of outstanding payments from both commercial and consumer accounts.<br>• Communicate professionally and effectively with clients to resolve payment issues while maintaining strong customer relationships.<br>• Analyze account histories and identify discrepancies or payment delays.<br>• Develop and implement strategies to maximize recovery of overdue balances.<br>• Ensure compliance with company policies and regulatory requirements during all collection activities.<br>• Prepare detailed reports on collection activities and account statuses.<br>• Collaborate with internal teams to address billing and account concerns.<br>• Maintain accurate and organized records of all interactions and payment agreements.<br>• Utilize established collection processes to achieve departmental goals.<br>• Provide exceptional service while handling sensitive financial information.
We are looking for a dedicated Collections Specialist to join our team in Burnsville, Minnesota. In this long-term contract position, you will play a crucial role in managing outstanding accounts and ensuring timely payment resolutions. This is an excellent opportunity for someone with strong attention to detail to contribute to efficient credit and collections processes.<br><br>Responsibilities:<br>• Contact customers to resolve overdue accounts and negotiate payment arrangements.<br>• Monitor and maintain accurate records of accounts receivable and payment histories.<br>• Investigate discrepancies in billing and payments to ensure accurate account resolution.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Review credit information to assess account risks and recommend appropriate actions.<br>• Generate regular reports on collections activity and account statuses to management.<br>• Maintain compliance with company policies and relevant regulations during collection activities.<br>• Assist clients with understanding payment terms and resolving disputes.<br>• Identify and escalate complex cases for further review or legal action.<br>• Develop strategies to reduce outstanding balances and improve overall collection rates.
