We are looking for a dedicated Medical Collections Specialist to join our team on a long-term contract basis in Bethesda, Maryland. In this role, you will handle accounts receivable balances, communicate with patients regarding outstanding payments, and manage medical billing processes efficiently. This position offers an opportunity to work on-site and contribute to the financial operations of a healthcare setting.<br><br>Responsibilities:<br>• Contact patients to discuss outstanding account balances and resolve payment issues.<br>• Manage medical billing processes, ensuring accurate and timely submissions.<br>• Address and resolve medical denials and appeals with insurance providers.<br>• Collaborate with internal teams to ensure seamless handling of accounts receivable.<br>• Utilize Modernizing Medicine (ModMed) software to track and manage collections.<br>• Analyze accounts to identify discrepancies and implement corrective actions.<br>• Maintain detailed records of patient communications and payment activities.<br>• Ensure compliance with healthcare regulations and billing standards.<br>• Provide excellent customer service to patients and insurance representatives.<br>• Prepare reports on collection activities and account statuses for management review.
We are looking for a Medical Collections Specialist to join a healthcare team in Sacramento, California. This contract-to-permanent opportunity is ideal for someone who brings strong experience in insurance follow-up, denial resolution, and patient balance discussions within a high-volume revenue cycle environment. The role is onsite and focuses on reviewing claim outcomes, pursuing reimbursement, and helping ensure accounts are resolved accurately and efficiently.<br><br>Responsibilities:<br>• Review payer contracts and reimbursement terms to determine correct allowed amounts and identify underpayments.<br>• Interpret Explanation of Benefits statements to evaluate claim decisions and confirm financial responsibility.<br>• Investigate denied, delayed, or partially paid claims and take appropriate action to secure proper reimbursement.<br>• Prepare clear, persuasive appeals that address payer findings and support claim reconsideration.<br>• Communicate with insurance carriers to resolve billing discrepancies, payment issues, and adjudication concerns.<br>• Speak with patients regarding outstanding balances, explaining how copays, deductibles, coinsurance, and out-of-pocket limits affect what they owe.<br>• Maintain consistent follow-up on assigned accounts while meeting productivity expectations in a fast-moving workload.<br>• Apply analytical judgment to determine the most effective next steps for account resolution and escalation when needed.<br>• Collaborate with team members to support collection goals and maintain quality standards across account follow-up activities.
We are looking for a detail-oriented Medical Billing & Collections specialist to join a growing healthcare team in Florida. This contract-to-permanent opportunity is ideal for someone who can evaluate insurance payment activity, address claim issues, and help improve reimbursement outcomes. The person in this role will work closely with billing and accounts receivable processes in a collaborative onsite environment while supporting accurate and timely collections activity.<br><br>Responsibilities:<br>• Analyze explanation of benefits documents to identify billed services, insurer payments, contractual adjustments, and amounts owed by patients.<br>• Manage assigned denial and collections work queues, prioritizing unresolved accounts and taking action to move claims toward payment.<br>• Research underpaid or rejected claims and determine the appropriate next steps to correct and resolve billing issues.<br>• Communicate with insurance carriers to clarify discrepancies, obtain claim status updates, and secure outstanding reimbursement.<br>• Prepare and submit corrected claims or appeals within required filing deadlines to reduce avoidable payment delays.<br>• Record all follow-up efforts, account updates, and collection activity accurately within the billing system.<br>• Contribute to accounts receivable performance by helping reduce aging balances and supporting team collection goals.<br>• Collaborate with onsite team members in a fast-paced setting to maintain efficient claim follow-up and resolution workflows.
We are looking for a detail-focused Medical Billing/Claims/Collections specialist to support revenue cycle performance in Idaho. This contract opportunity is ideal for someone who can navigate payer requirements, resolve claim issues efficiently, and help accelerate reimbursement from insurers and patients. The person in this role will work across billing follow-up, denial management, and collections while maintaining accurate account documentation and supporting clean claim resolution.<br><br>Responsibilities:<br>• Oversee assigned accounts receivable balances and take consistent action to reduce aging and secure timely payment.<br>• Investigate denied, rejected, and partially paid claims to determine root causes and move accounts toward resolution.<br>• Prepare and submit corrected claims, payer reconsiderations, and formal appeals when additional review is required.<br>• Communicate with commercial carriers, government payers, and patients to confirm claim status and address payment variances.<br>• Examine EOBs and ERAs to verify reimbursement accuracy and identify discrepancies needing follow-up.<br>• Track recurring denial patterns and share recommendations that strengthen reimbursement outcomes and reduce future issues.<br>• Partner with providers, coding personnel, and front-desk staff to clarify billing concerns and remove obstacles to payment.<br>• Confirm coverage details, benefit information, and authorization requirements when account review calls for it.<br>• Record all account activity thoroughly in the billing platform while following payer rules and organizational standards.
<p>Join a mission-driven healthcare team where your expertise directly impacts patient care and organizational success. We are seeking an experienced Hospital Medical Collections Specialist to support revenue cycle operations in a fast-paced hospital environment. This Hospital Medical Collections Specialist opportunity is ideal for a detail-oriented professional with a strong background in hospital billing, insurance follow-up, and complex claims resolution across inpatient and outpatient accounts.</p><p><br></p><p>In this role, you will play a critical part in maximizing reimbursement, resolving denied and underpaid claims, and partnering with internal teams to improve financial outcomes. The ideal candidate thrives in a collaborative environment, understands payer regulations, and is highly skilled in navigating hospital collections with urgency and accuracy.</p><p>What You’ll Do</p><ul><li>Drive resolution of outstanding hospital claims by reviewing account status, contacting payers, and securing timely reimbursement.</li><li>Manage collection activity across a diverse portfolio of insurance plans, including Medicare Managed Care, Medi-Cal Managed Care, commercial payers, and HMO/PPO products.</li><li>Research denied and underpaid claims, identify root causes, and prepare compelling appeals with supporting documentation.</li><li>Handle both inpatient and outpatient hospital billing accounts while ensuring compliance with payer requirements and contractual guidelines.</li><li>Analyze payment activity, billing edits, and account trends to identify reimbursement barriers and implement corrective actions.</li><li>Maintain thorough and accurate documentation of payer communication, follow-up activity, and account resolution steps.</li><li>Collaborate closely with billing, coding, and revenue cycle teams to resolve claim discrepancies and improve collection performance.</li><li>Adapt to department workflows and support Collector I-level processes and training initiatives as needed.</li></ul><p>What We’re Looking For</p><ul><li>Proven experience in hospital billing and medical collections within an acute care or healthcare revenue cycle environment.</li><li>Strong understanding of managed care plans, denial management, appeals, and payer follow-up processes.</li><li>Experience working with inpatient and outpatient hospital claims.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Ability to prioritize workload, meet deadlines, and work efficiently in a high-volume environment.</li><li>Strong attention to detail and commitment to accuracy.</li></ul><p><br></p>
<p>A respected hospital in the San Fernando Valley is seeking an experienced and results-driven Hospital Medical Collections Specialist to join its revenue cycle team. This role is ideal for a motivated professional with a strong background in hospital collections, payer follow-up, and denial resolution. The ideal candidate will play a key role in accelerating reimbursements, reducing aging accounts receivable, and ensuring accurate resolution of inpatient and outpatient claims across a variety of payer sources.</p><p>The hospital is open to candidates with 2+ years of medical collections experience, particularly within an acute care or hospital setting.</p><p>Key Responsibilities</p><ul><li>Perform comprehensive follow-up on outstanding hospital accounts to secure accurate and timely reimbursement from insurance carriers and third-party payers</li><li>Review inpatient and outpatient claims to identify billing issues, denials, payment delays, and underpayments, and take proactive steps toward resolution</li><li>Manage collection efforts across multiple payer types, including Medicare Managed Care, Medi-Cal Managed Care, commercial insurance plans, HMOs, and PPOs</li><li>Prepare and submit appeals, reconsiderations, and supporting documentation for denied or improperly processed claims</li><li>Research and resolve account discrepancies by reviewing billing records, remittance advice, payer correspondence, and claim history</li><li>Collaborate with billing, coding, admissions, and clinical departments to correct claim issues and improve reimbursement outcomes</li><li>Maintain accurate and detailed documentation of collection activity, payer communications, and account status updates</li><li>Monitor assigned accounts to reduce aging AR and improve overall collection performance</li><li>Support departmental goals related to cash collections, denial management, and revenue cycle efficiency</li></ul><p><br></p>
<p><strong>Position Title:</strong> Medical Billing Specialist</p><p><strong>Location:</strong> Salinas, CA</p><p><strong>Schedule:</strong> Full-Time, Monday–Friday, 8:00 AM–5:00 PM</p><p><strong>Compensation:</strong> $30-$50</p><p>Our nonprofit client is seeking a <strong>Medical Billing Specialist</strong> to manage medical billing and health information functions related to program-based healthcare and support services. This role is responsible for accurate and timely claims submission, compliance with public and private payer requirements, and maintaining high-quality documentation that supports program operations and financial sustainability. The position requires strong attention to detail, confidentiality, and collaboration with program and administrative staff.</p><p>Essential Duties and Responsibilities</p><ul><li>Prepare, submit, and track electronic and paper claims to public and private payers, ensuring accurate coding and required documentation.</li><li>Monitor claim status, resolve denials and underpayments, and resubmit corrected claims as needed.</li><li>Post payments and adjustments, reconcile remittance advice, and maintain accurate billing records.</li><li>Review service notes and encounter documentation for completeness, clarity, and compliance with payer and program standards.</li><li>Communicate with program and administrative staff regarding documentation requirements, billing timelines, and follow-up items.</li><li>Maintain organized and secure electronic records in billing, EHR, and related systems.</li><li>Assist with internal billing audits, quality assurance initiatives, and preparation for external monitoring or reviews.</li><li>Ensure billing practices align with payer, contract, and regulatory requirements, including timely filing limits.</li><li>Support preparation of reports related to service utilization, revenue, and billing activity.</li><li>Protect all client information in accordance with HIPAA and applicable privacy regulations.</li><li>Participate in staff meetings, trainings, and team discussions as needed.</li><li>Perform other related duties as assigned.</li></ul><p><strong>Education and Experience</strong></p><p>Associate’s degree in Health Information Technology, Healthcare Administration, Billing/Coding, or a related field; or equivalent combination of education and directly related experience.</p><p>At least 2 years of experience in medical billing, preferably including Medicaid/Medi-Cal or other public payer billing.</p><p><strong>Knowledge, Skills, and Abilities</strong></p><p>Working knowledge of standard billing practices, including CPT/HCPCS and ICD-10 coding.</p><p>Ability to read and interpret payer bulletins, remittance advice, and denial codes.</p><p>High level of accuracy, attention to detail, and follow-through.</p><p>Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.</p><p>Clear written and verbal communication skills with clinical and non-clinical staff.</p><p>Ability to work independently and collaboratively in a team-oriented environment.</p><p>Proficiency with Microsoft Office or Google Workspace, including word processing, spreadsheets, email, and shared drives.</p><p><br></p>
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. <br> The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. <br> Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
A Federally Qualified Health Center (FQHC), is seeking an experienced Medical Biller/Collector to join their revenue cycle team. This Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up.<br><br>Key Responsibilities:<br><br>Submit accurate and timely medical claims to insurance carriers and government payers<br>Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies<br>Work accounts receivable reports and maintain collection efforts to reduce outstanding balances<br>Investigate claim rejections and denials, and take corrective action for resubmission or appeal<br>Post payments, adjustments, and denials as needed<br>Communicate with payers, patients, and internal staff regarding billing questions and account resolution<br>Maintain compliance with billing regulations, payer requirements, and organizational policies<br>Support revenue cycle activities including claims review, payment reconciliation, and account research<br>Document collection activity and account status updates accurately in the billing system
<p>We are looking for a detail-oriented Medical Biller/Collections Specialist to support daily billing and reimbursement operations in Fairless Hills, PA. This Long-term Contract position is ideal for someone who is organized, comfortable handling administrative tasks, and able to manage multiple priorities in a fast-paced healthcare environment. The individual in this role will help maintain accurate records, prepare billing-related documents, and assist the department with essential follow-up activities.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day administrative assistance to the billing and reimbursement team to help keep departmental workflows running smoothly.</p><p>• Prepare, scan, print, and review billing documents to ensure information is complete, accurate, and ready for processing.</p><p>• Build, maintain, and update Excel spreadsheets and other tracking tools used for departmental reporting and recordkeeping.</p><p>• Sort incoming mail, distribute correspondence to the appropriate team members, and coordinate outgoing billing-related mailings.</p><p>• Investigate returned mail, verify patient or account details, and update internal records to reflect corrected information.</p><p>• Send patient statements and secondary claim documentation in a timely manner while supporting follow-up on outstanding items.</p><p>• Enter billing and account information into the system with a high level of accuracy and attention to detail.</p><p>• Assist with collection activities, denial follow-up, appeals support, and other related assignments as directed by leadership.</p>
<p>We are seeking a detail-oriented <strong>Medical Billing Specialist</strong> to join our healthcare team. This role is responsible for accurate billing, claims submission, payment posting, and follow-up to ensure timely reimbursement from insurance carriers and patients. The ideal candidate has a strong understanding of medical billing processes, payer rules, and HIPAA compliance.</p><p>Key Responsibilities</p><ul><li>Prepare, review, and submit medical claims to commercial insurance, Medicare, and Medicaid</li><li>Verify patient insurance eligibility and benefits</li><li>Post payments, adjustments, and denials accurately</li><li>Follow up on unpaid or denied claims and resolve billing discrepancies</li><li>Review Explanation of Benefits (EOBs) for accuracy</li><li>Communicate with insurance companies, patients, and internal teams regarding billing questions</li><li>Maintain patient confidentiality and comply with HIPAA regulations</li><li>Ensure billing practices align with payer guidelines and company policies</li></ul><p><br></p>
<p>A Healthcare Company in Los Angeles is in the need of hybrid Medical Insurance Collector to assist with an AR insurance back log. The Medical Insurance Collector position focuses on resolving aging accounts, researching reimbursement issues, and working directly with payers to improve collections performance. The Medical Insurance Collector strong knowledge of medical billing, denials, appeals, and insurance follow-up, along with the ability to manage a high daily volume of account activity. <strong>This position is a hybrid schedule with two days onsite and three days remote. </strong></p><p><br></p><p>Responsibilities:</p><p>• Pursue outstanding accounts in the 120- to 210-day aging range and take timely action to secure payment or resolution.</p><p>• Review high-volume account inventories and prioritize follow-up activities to address aged balances efficiently.</p><p>• Contact insurance carriers and managed care organizations to investigate claim status, payment delays, denials, and underpayments.</p><p>• Handle collections activity involving payer groups such as LA Care, Kaiser, and other managed care plans while documenting each account thoroughly.</p><p>• Prepare and submit appeal or reconsideration requests when claims require additional support for reimbursement.</p><p>• Identify accounts appropriate for recovery efforts or write-off review and route them according to established guidelines.</p><p>• Maintain a consistent daily productivity level by completing a large number of account follow-up actions and updates.</p><p>Equipment will be provided</p><p><strong>This position is a hybrid schedule with two days onsite and three days remote. </strong></p>
<p>We are looking for an experienced Director of Billing and Collections to lead revenue cycle operations for a third party plan administration organization in the Horsham Pennsylvania area. This role will oversee invoicing, receivables, and collection activities while strengthening accuracy, compliance, and client service across the billing function. The position partners closely with finance, operations, sales, and client-facing teams to improve workflows, support growth, and ensure revenue is captured effectively.</p><p><br></p><p>Responsibilities:</p><p>• Direct billing, invoicing, accounts receivable, and collection operations to ensure timely and accurate revenue processing.</p><p>• Oversee fee administration, including ancillary charges and client-specific billing arrangements, while maintaining adherence to internal policies and controls.</p><p>• Review aging trends and collection results, address disputed invoices, and drive timely resolution of outstanding balances.</p><p>• Guide and develop team leaders responsible for billing and collections staff, promoting accountability, coaching, and consistent service standards.</p><p>• Evaluate existing workflows, introduce process enhancements, and establish scalable procedures that improve efficiency and reduce revenue leakage.</p><p>• Partner with finance, audit, sales, operations, and client service teams to support compliance efforts and maintain audit readiness.</p><p>• Provide operational support for integrating billing and collections activities related to acquired businesses.</p><p>• Safeguard sensitive client and company information while reinforcing high standards of accuracy, judgment, and confidentiality.</p>
<p><strong>Consumer Collections Representative – Loss Mitigation | Mortgage Services</strong></p><p><strong>Location:</strong> Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101)</p><p><strong>Pay:</strong> $22/hour</p><p><strong>Job Type:</strong> Full-Time | Temp-to-Hire</p><p><strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Robert Half is hiring a <strong>Consumer Collections Representative – Loss Mitigation</strong> for a growing national mortgage and financial services company in Tempe. This is a great opportunity for candidates with call center customer service experience who want to build a long-term career in financial services.</p><p>This full-time, temp-to-hire position offers <strong>paid training, consistent hours, career growth, and excellent benefits upon permanent hire</strong>. The role is based in a modern, high-volume call center environment and is fully on-site.</p><p><br></p><p><em>About the Role</em></p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will make a high volume of outbound calls to mortgage customers who are more than 60 days past due on their payments. You will speak with customers in a professional and empathetic manner, gather and document financial information, and help present possible financial solutions based on their specific situation.</p><p><br></p><p><em>Key Responsibilities</em></p><ul><li>Handle high-volume outbound and inbound calls related to delinquent mortgage accounts and payment collection</li><li>Communicate professionally and empathetically with customers regarding past-due mortgage payments</li><li>Gather, review, and enter relevant financial information accurately into internal systems</li><li>Explain potential repayment or financial solution options based on customer circumstances</li><li>Document all customer interactions thoroughly and accurately</li><li>Follow compliance, quality, and customer care standards</li><li>Participate in ongoing training, coaching, and performance development</li></ul><p><em>Schedule</em></p><p><strong>Full-Time – 40 hours per week</strong></p><p><strong>Monday–Friday:</strong></p><ul><li>Spring/Summer: 9:00 AM – 6:00 PM</li><li>Fall/Winter: 10:00 AM – 7:00 PM</li></ul><p><strong>Mandatory Monthly Saturday Rotation:</strong></p><ul><li>One half-day Saturday per month</li><li>Typically 7:00 AM – 11:00 AM or 8:00 AM – 12:00 PM, depending on the time of year</li></ul><p><strong>Training Schedule:</strong></p><ul><li>First few weeks of corporate classroom training: Monday–Friday, 8:00 AM – 5:00 PM</li></ul><p><br></p>
We are looking for a detail-oriented Medical Accounts Receivable Specialist to support revenue cycle operations for a Contract position based in Tacoma, Washington. This role focuses on managing outstanding balances, applying payments accurately, and helping ensure timely reimbursement from commercial payers. The ideal candidate brings strong knowledge of medical billing workflows, accounts receivable follow-up, and cash activity review while maintaining accuracy in a fast-paced environment.<br><br>Responsibilities:<br>• Monitor and resolve open medical receivables to improve collection timelines and reduce aging balances.<br>• Post and reconcile incoming payments with precision, ensuring cash applications are reflected correctly in patient and payer accounts.<br>• Conduct follow-up with commercial insurance carriers regarding unpaid, underpaid, or denied claims to support reimbursement efforts.<br>• Review billing records for accuracy and address discrepancies that may delay payment or impact account resolution.<br>• Investigate account variances and document collection activity, payment updates, and claim status in a clear and organized manner.<br>• Support daily cash activity processing by matching remittances, identifying exceptions, and escalating issues when needed.<br>• Work with internal billing and reimbursement teams to resolve claim issues and improve account outcomes.
<p>We are seeking a Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization in Westbury, New York. This contract opportunity with permanent potential is ideal for someone who can manage outstanding balances, apply payments accurately, and follow through on commercial insurance collections in a fast-paced setting. The position plays an important role in maintaining cash flow, resolving billing issues, and reducing aged receivables through consistent follow-up and detailed account review.</p><p><br></p><p>Responsibilities:</p><p>• Review and manage medical accounts receivable balances to identify unpaid claims and prioritize follow-up activities.</p><p>• Post and reconcile incoming payments with accuracy, ensuring cash applications are reflected correctly in patient and payer accounts.</p><p>• Communicate with commercial insurance carriers to research claim status, secure payment, and address outstanding reimbursement issues.</p><p>• Investigate denied or underpaid claims, determine root causes, and take corrective action to support timely resolution.</p><p>• Prepare and submit billing corrections when needed to improve claim acceptance and accelerate payment turnaround.</p><p>• Monitor aging reports and work assigned account inventories to reduce past-due balances and support collection goals.</p><p>• Maintain complete and organized documentation of collection efforts, account updates, and payer communications.</p><p>• Collaborate with internal billing and revenue cycle teams to resolve discrepancies that affect account payment or claim processing.</p>
We are looking for an experienced Accounts Receivable/Credit & Collection specialist to support day-to-day receivables operations. This role focuses on evaluating customer credit, applying payments accurately, and following up on outstanding balances to help maintain healthy cash flow. The ideal candidate brings strong attention to detail, sound judgment, and the ability to communicate effectively with both customers and internal stakeholders.<br><br>Responsibilities:<br>• Assess customer account activity and financial information to evaluate ongoing credit risk and support informed credit decisions.<br>• Review credit applications and related financial documents to determine eligibility for payment terms or credit limits.<br>• Record receivable transactions and apply incoming payments accurately across checks, cash, lockbox receipts, and card payments in accordance with company guidelines.<br>• Prepare, post, and reconcile daily cash receipts to ensure account balances remain current and properly documented.<br>• Maintain regular contact with customers to address payment status, encourage timely remittance, and strengthen account follow-up efforts.<br>• Support collection activities by researching account questions, resolving billing concerns, and coordinating on intercompany items when needed.<br>• Partner with the Accounting Manager on monthly revenue account reconciliations and related reporting tasks.<br>• Investigate payment discrepancies, identify past-due issues, and help resolve outstanding account variances with internal teams.<br>• Generate account status reports and other receivables summaries requested by management.<br>• Contribute to additional accounting and credit-related duties as assigned.
<p>Looking for a role where you can <strong>own your work, make an impact, and not just push paper all day?</strong> This could be a great fit.</p><p>We’re partnering with a well-established manufacturing company in Ripon that’s looking to bring on a <strong>Credit and Collections Specialist</strong> to support their team during a busy growth period. This is a <strong>long-term contract</strong> with strong visibility across the organization—and after initial onsite training, there’s <strong>flexibility for a hybrid schedule</strong>.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Reviewing credit applications and evaluating customer accounts</li><li>Managing collections and working through past-due balances</li><li>Partnering with customers, sales, and accounting to resolve issues</li><li>Setting credit limits and payment terms</li><li>Using SAP to track accounts and run reports</li></ul><p>If you thrive in a fast-paced environment, enjoy building partnerships, and have a passion for credit and collections, we'd love to connect with you.</p><p><strong>Interested in learning more or being considered for the opportunity? Contact Kate Bradley at 920.753.8481. She would be happy to discuss the role, answer your questions, and help determine whether this position aligns with your experience and career goals.</strong></p>
<p>We are seeking a detail-oriented Credit & Collections Specialist I to support the full accounts receivable lifecycle. This role is responsible for evaluating customer credit, managing collections efforts, and maintaining strong client relationships while improving cash flow and minimizing risk. </p><p> Accounts Receivable Oversight: Manage day-to-day AR activities, including invoicing, payment tracking, and account reconciliations to ensure accuracy and timeliness. </p><p>Credit Evaluation: Review customer credit profiles, assess financial risk, and make informed recommendations regarding credit limits and terms. </p><p>Collections & Follow-Up: Proactively engage with customers on past-due balances, resolve billing discrepancies, and negotiate payment arrangements to reduce aging. </p><p>Customer Support: Serve as a primary point of contact for billing and payment inquiries, delivering responsive and detail oriented service. </p><p>Reporting & Analysis: Prepare and maintain AR reports, including aging, collections activity, and performance metrics to support decision-making.</p>
<p>We are looking for a Collections Clerk to support accounts receivable efforts for a growing firm in Suffolk County, NY. The position is ideal for someone with strong industrial or manufacturing collections experience who can manage a high-volume workload while maintaining effective communication with customers and internal teams. The person in this role will help drive timely payments, investigate account issues, and contribute to the overall reduction of outstanding receivables. Success in this position requires strong communication, sound judgment, and a steady work history in collections-related roles. This contract opportunity provides an opportunity to showcase and improve your skills.</p><p><br></p><p>Key Duties:</p><p>• Review customer accounts each day to identify overdue balances and determine the next steps needed to secure payment.</p><p>• Contact customers by phone and written communication to collect past-due amounts while maintaining a detail-oriented, service-oriented approach.</p><p>• Research payment activity, support remittance application efforts, and coordinate with cash application processes to ensure account accuracy.</p><p>• Work closely with sales partners and leadership when escalations are needed to help resolve aging balances more efficiently.</p><p>• Communicate regularly with internal departments regarding account status, collection updates, and items requiring follow-up.</p><p>• Handle payment transactions such as credit card, e-check, and applicable refund processing in accordance with company procedures.</p><p>• Investigate billing concerns, short payments, and account discrepancies to help bring accounts to resolution.</p><p>• Manage an assigned portfolio of accounts and take ownership of lowering delinquency levels within that book of business.</p><p>• Prepare collection activity summaries and progress updates for management review, and assist with additional related duties as needed.;</p><p><strong>MUST WORK ON SITE in office 5 days per week.</strong></p><p>APPLY NOW</p>
<p>We are looking for a Credit & Collections Specialist to join our team in Lakeland, Florida. This position supports the credit function by evaluating customer accounts, monitoring receivables, and helping maintain healthy payment activity across a commercial portfolio. The role is well suited for someone who brings sound judgment, strong follow-through, and the ability to communicate professionally with customers and internal partners.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate new customer credit requests and determine appropriate payment terms and credit exposure. </p><p>• Monitor assigned receivables by reviewing aging activity, following up on overdue balances, and taking timely action to improve collections performance.</p><p>• Contact customers regarding outstanding invoices, resolve payment issues, and maintain clear documentation of collection efforts and account updates.</p><p>• Investigate billing questions and account discrepancies by partnering with sales, customer service, and other internal teams to reach prompt resolution.</p><p>• Process approved electronic payments accurately within company systems and ensure records are updated to reflect current account status.</p><p>• Review existing customer accounts to identify changing risk, recommend adjustments when needed, and escalate higher-risk situations to the Credit & Collections Supervisor.</p><p>• Support decisions on payment arrangements for delinquent balances and assist with recommendations related to write-offs for uncollectible accounts.</p><p><br></p><p>This is a permanent opportunity that will pay up to $65,000 depending upon experience. Please apply to Jane Gearhart if interested! </p>
We are looking for a Credit & Collections Specialist to support credit operations and accounts receivable activities for a construction-focused organization in Hamilton, Ohio. This Long-term Contract position is ideal for someone who can balance analytical decision-making with strong communication while helping maintain healthy customer accounts and consistent credit practices. The role will work closely with accounting, sales, and regional leadership to improve collection outcomes, review customer risk, and support compliance with company policies and applicable regulations.<br><br>Responsibilities:<br>• Oversee day-to-day credit activities by applying company credit standards and helping ensure consistent decision-making across customer accounts.<br>• Track outstanding accounts receivable balances, follow up on aging items, and support timely collection efforts to reduce risk and improve cash flow.<br>• Maintain organized customer credit records, including documentation needed for account setup, review, and ongoing account management.<br>• Perform recurring evaluations of customer creditworthiness using available scoring tools, payment history, and relevant financial information.<br>• Partner with regional teams and subsidiary personnel to resolve credit concerns, collection challenges, and account-related questions.<br>• Process cash application activities accurately and retain supporting records in a well-documented and accessible manner.<br>• Help ensure adherence to sales tax requirements as well as internal policies and procedures related to credit and collections.<br>• Prepare routine weekly and monthly reports for regional controllers and regional managers to provide visibility into account status and collection performance.<br>• Educate accounting and sales teams on credit procedures, documentation expectations, and best practices for account management.<br>• Support protection of legal and financial interests tied to customer accounts and perform additional related duties as needed.
<p>Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits </p><p>· Monitor accounts receivable aging and proactively follow up on past-due balances </p><p>· Perform collections activities via phone, email, and written correspondence </p><p>· Investigate and resolve billing discrepancies, short payments, and disputes </p><p>· Maintain accurate and up-to-date customer credit files and account records </p><p>· Collaborate with sales, customer service, and accounting teams to address account issues </p><p>· Recommend accounts for credit holds or escalation based on risk assessment </p><p>· Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance </p><p>· Support month-end close activities, including reconciliation of A/R accounts </p><p>· Ensure compliance with company policies and applicable regulations</p>
<p>Are you a collections professional who excels at balancing customer service with results? Do you enjoy solving problems, building relationships, and helping customers navigate challenging situations? If so, we have an exciting opportunity with a leading residential real estate organization that is experiencing continued growth.</p><p>We are seeking a National Account Resolution Specialist to join a collaborative team focused on delivering positive outcomes for residents while minimizing delinquency and financial risk on a contract basis. This role offers the opportunity to make a direct impact by helping residents resolve account issues, maintain housing stability when possible, and ensure a seamless resolution process.</p><p>What You'll Be Doing</p><ul><li>Partner directly with residents to resolve past-due balances and create workable payment solutions.</li><li>Serve as a trusted point of contact through phone, email, and text communications.</li><li>Manage a portfolio of delinquent accounts while maintaining a high level of professionalism and empathy.</li><li>Negotiate payment arrangements and follow through to successful resolution.</li><li>Collaborate cross-functionally with Accounting, Operations, Legal, and Property Management teams.</li><li>Monitor account activity, payment plans, and collection efforts to drive positive outcomes.</li><li>Coordinate notices, eviction-related documentation, and legal processes when necessary.</li><li>Maintain accurate records and ensure compliance with company policies and applicable regulations.</li><li>Contribute ideas and process improvements that enhance the resident experience and operational efficiency.</li></ul>
We are looking for a detail-oriented Collections specialist to join a growing team in Pennsylvania in a contract capacity with the potential for a long-term opportunity. This position focuses on managing outstanding receivables, maintaining accurate account records, and building productive communication with customers to support timely payment resolution. The ideal candidate brings strong judgment, a thoughtful approach, and the ability to work cross-functionally with sales and credit leadership to improve account performance.<br><br>Responsibilities:<br>• Contact customers by phone and email to review past-due balances, identify payment delays, and secure updated payment commitments.<br>• Maintain accurate documentation of collection activity, customer account status, and financial information in internal records.<br>• Apply incoming payments and perform account reconciliation to ensure balances are correct and discrepancies are resolved promptly.<br>• Partner with sales representatives to discuss customer credit standing, address account concerns, and support collection strategies through regular accounts receivable reviews.<br>• Provide the Credit Manager with frequent updates on delinquent accounts, unresolved issues, and items requiring additional escalation.<br>• Investigate billing or payment differences and coordinate with internal stakeholders to bring customer accounts into alignment.<br>• Support ongoing accounts receivable efforts by prioritizing collection activity and following through on open issues to improve cash flow.<br>• Contribute to a cooperative team environment by interacting effectively with colleagues across the organization.