We are looking for a skilled Medical Billing Specialist to join our team in Raeford, North Carolina. This is a long-term contract position offering an excellent opportunity to contribute to a healthcare environment dedicated to patient care and operational excellence. The ideal candidate will bring expertise in medical billing processes and a commitment to accuracy and efficiency.<br><br>Responsibilities:<br>• Process and submit medical claims to insurance companies with accuracy and attention to detail.<br>• Review and resolve claim denials or discrepancies to ensure timely reimbursement.<br>• Maintain up-to-date knowledge of medical billing codes and insurance regulations.<br>• Collaborate with healthcare providers and administrative staff to address billing inquiries.<br>• Monitor and track payments, ensuring proper documentation and record-keeping.<br>• Generate and analyze billing reports to identify trends and improve processes.<br>• Assist patients with billing-related questions and provide clear and precise communication.<br>• Ensure compliance with all billing policies, procedures, and legal requirements.<br>• Support the implementation of new billing systems or updates as needed.
<p>Our client, a small medical center in the central side of Tucson, is in need for a Medical Billing Specialist and Coder to come in on a temp-to-hire basis! This role is an excellent opportunity for someone who wants to contribute to our growing team and has a knack for accuracy, efficiency, and attention to detail.</p><p><br></p><p>Job Responsibilities:</p><ol><li>Use medical codes to document patient diagnoses and treatments.</li><li>Process billing for medical procedures, office visits, and treatments to insurance companies.</li><li>Review and appeal unpaid and/or denied claims.</li><li>Verify patients' insurance coverage and benefits.</li><li>Answer questions from patients, staff, and insurance companies.</li><li>Identify and resolve patient billing complaints.</li><li>Handle information about patient treatment, diagnosis, and related procedures to ensure correct coding.</li><li>Perform data entry and utilize paperless billing systems.</li></ol><p><br></p>
We are looking for a detail-oriented Medical Billing Specialist to join our team on a long-term contract basis. In this role, you will play a critical part in ensuring accurate and timely processing of medical billing and claims for a healthcare facility in Raeford, North Carolina. This position offers the opportunity to contribute to the smooth financial operations of a trusted healthcare provider.<br><br>Responsibilities:<br>• Prepare, review, and submit medical claims to insurance companies, ensuring accuracy and compliance with regulations.<br>• Follow up on outstanding claims and resolve any issues or discrepancies promptly.<br>• Verify patient insurance coverage and eligibility to facilitate proper billing.<br>• Maintain detailed records of billing activities and ensure confidentiality of sensitive information.<br>• Collaborate with healthcare providers and administrative staff to clarify billing details and address concerns.<br>• Monitor and analyze billing trends to identify opportunities for process improvements.<br>• Respond to patient inquiries regarding billing statements and insurance claims.<br>• Ensure compliance with all relevant healthcare and billing laws, regulations, and guidelines.<br>• Assist in generating financial reports related to billing and collections.
<p>We are looking for a skilled Medical Billing Manager to lead our clients medical billing operations in Mesa, Arizona. This role requires a strong leader who can oversee billing processes, ensure compliance with healthcare regulations, and drive efficiency across all aspects of revenue cycle management. If you have a passion for team leadership and expertise in medical billing, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the billing team, including hiring, training, scheduling, and conducting performance evaluations.</p><p>• Oversee quality assurance of billing cases through regular audits and ensure compliance with healthcare regulations.</p><p>• Develop and implement policies to improve operational efficiency and adapt to changes in regulatory requirements.</p><p>• Address team conflicts and maintain effective communication with stakeholders to foster positive relationships.</p><p>• Utilize data-driven strategies to enhance referral, eligibility, and authorization services.</p><p>• Ensure accurate review and timely submission of claims while addressing any issues to meet deadlines.</p><p>• Supervise coding processes, conduct audits, and ensure hospital charges are completed promptly and accurately.</p><p>• Manage aging accounts receivable, minimize outstanding balances, and follow up on denied claims to ensure timely resolution.</p><p>• Oversee payment posting processes, ensuring accuracy and timely reconciliation of monthly payments.</p><p>• Maintain strong relationships with payers, ensuring provider enrollment and keeping records up to date.</p>
<p>We are looking for a skilled Medical Billing Specialist to join our team on a contract basis PART TIME in Des Plaines, Illinois. In this role, you will handle essential billing operations, ensuring accurate claims submissions and resolving unpaid claims with insurance providers. This position requires a proactive individual with expertise in medical billing and coding, capable of working independently without direct training.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit claims accurately to insurance companies for reimbursement.</p><p>• Identify and resolve unpaid claims by analyzing discrepancies and communicating with insurance providers.</p><p>• Prepare and send billing statements to insurance companies and patients as needed.</p><p>• Utilize billing software and systems efficiently to ensure timely payment processing.</p><p>• Conduct follow-ups on pending claims to ensure resolution and payment.</p><p>• Maintain organized records of claims and payments for auditing and reporting purposes.</p><p>• Collaborate with other team members to address billing issues and enhance efficiency.</p><p>• Ensure compliance with healthcare regulations and billing standards.</p><p>• Monitor accounts receivable to ensure timely collection of payments.</p><p>• Provide insights and recommendations to improve billing processes where applicable.</p>
<p>Robert Half is seeking a detail-oriented and experienced Medical Billing Specialist. The ideal candidate will be responsible for managing patient billing processes, ensuring accurate claim submissions, and following up on outstanding payments. This role plays a critical part in maintaining the financial health of our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and submit medical claims to insurance companies and government payers.</li><li>Review and verify patient billing data for accuracy and completeness.</li><li>Resolve billing discrepancies and denials through follow-up and appeals.</li><li>Post payments and adjustments to patient accounts.</li><li>Communicate with patients regarding billing inquiries and outstanding balances.</li><li>Maintain compliance with HIPAA and other regulatory requirements.</li><li>Collaborate with clinical and administrative staff to ensure proper documentation and coding.</li></ul><p><br></p>
Are you an experienced medical billing professional seeking your next opportunity? Our client in Holyoke, MA is looking for a contract Medical Billing Specialist to join their team and deliver accurate, timely billing for healthcare services. This is a contract role suited to someone who thrives in fast-paced medical environments and is committed to supporting top-quality patient and financial outcomes. Key Responsibilities: Review and process medical claims and billing statements for accuracy and compliance Submit claims to insurance providers, follow up on outstanding payments, and resolve denials/rejections Collaborate with other healthcare staff to ensure accurate patient account information Maintain confidentiality and data integrity at all times Assist with general administrative tasks related to billing and collections as needed
<p>We are looking for a dedicated Medical Billing Specialist to join our team in Glen Burnie, Maryland. In this Contract-to-permanent role, you will play a critical part in ensuring accurate and timely processing of medical claims while maintaining compliance with industry standards. The ideal candidate will bring a strong understanding of medical billing practices and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Submit medical claims to insurance companies and ensure timely reimbursement for healthcare services provided.</p><p>• Verify the accuracy of patient demographic information and insurance details to prevent claim errors.</p><p>• Review denied or unpaid claims and work on appeals to secure payment.</p><p>• Communicate effectively with insurance companies, healthcare providers, and patients to address billing concerns.</p><p>• Utilize medical coding knowledge, including ICD-10, to process claims accurately.</p><p>• Maintain confidentiality of patient information in compliance with healthcare regulations.</p><p>• Handle insurance verifications and follow up on outstanding claims.</p><p>• Collaborate with team members to streamline billing processes and improve efficiency.</p><p>• Utilize electronic medical record (EMR) systems to manage data entry and documentation.</p><p>• Stay updated on changes in medical billing procedures and insurance policies.</p>
We are looking for a skilled Medical Billing Specialist to join our team in Phoenix, Arizona. This long-term contract position is ideal for professionals with a strong background in denial management and claims follow-up within the healthcare industry. You will play a key role in ensuring accurate billing processes and effective communication with insurance providers.<br><br>Responsibilities:<br>• Analyze denied insurance claims to identify underlying issues and determine appropriate follow-up actions.<br>• Communicate with insurance companies via phone and online portals to resolve claim disputes efficiently.<br>• Apply critical thinking skills to investigate claim discrepancies and ensure timely resolutions.<br>• Collaborate with team members to maintain accurate and up-to-date billing records.<br>• Utilize specialized systems and tools to process claims and manage accounts receivable.<br>• Provide support in training on organization-specific billing processes and software nuances.<br>• Ensure compliance with healthcare billing regulations and procedures.<br>• Monitor accounts for outstanding balances and take necessary steps for collection.<br>• Prepare detailed reports on billing activities and claim resolutions.<br>• Maintain professionalism and confidentiality in handling sensitive patient and insurance information.
We are looking for a skilled Medical Billing Specialist to join our team in Johnston, Iowa. In this long-term contract position, you will play a critical role in managing medical billing operations, ensuring accuracy, and maintaining compliance with healthcare regulations. This is an excellent opportunity to contribute your expertise in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Process third-party billing across various locations to ensure timely and accurate claim submissions.<br>• Stay informed about Medicare and Skilled billing regulations to maintain compliance.<br>• Manage co-insurance calculations, cash posting, and collections for Medicare and commercial insurance accounts.<br>• Resolve issues with delinquent accounts and address credit balances effectively.<br>• Collaborate with providers, finance teams, auditors, and state agencies to streamline billing processes.<br>• Update rates and maintain billing software tables to ensure system accuracy.<br>• Coordinate with office managers, therapy providers, and nursing directors to ensure accurate billing workflows.<br>• Communicate financial and billing details clearly with clients, responsible parties, and therapy providers.<br>• Maintain confidentiality and safeguard sensitive client and organizational data.<br>• Participate in team projects and contribute to improving billing operations.
We are looking for a detail-oriented Medical Billing Coder to join our team in Phoenix, Arizona, on a long-term contract basis. In this role, you will play a key part in ensuring accurate coding and billing processes within the healthcare revenue cycle. Collaborating with internal teams and external partners, you will work to identify and resolve coding issues while implementing solutions that enhance the overall efficiency of billing operations.<br><br>Responsibilities:<br>• Assign appropriate and accurate codes while adhering to government and insurance regulations.<br>• Analyze and correct errors, discrepancies, or missing information in claim documentation.<br>• Provide guidance to the Revenue Cycle team on selecting appropriate ICD, CPT, and HCPCS codes for accurate billing and reimbursement.<br>• Review and validate documentation to ensure it supports diagnoses, procedures, and treatments.<br>• Keep team members informed of updates to coding standards, systems, and procedures through meetings and written communications.<br>• Recommend alternative coding methods to address challenges and improve processes.<br>• Develop and implement protocols to troubleshoot and enhance coding reviews and modifications.<br>• Collaborate with cross-functional teams to drive continuous improvement in billing and coding systems.<br>• Maintain consistent attendance and perform additional duties as needed.
Are you an experienced Medical Billing Specialist looking for a rewarding direct permanent opportunity? Join a team of healthcare professionals dedicated to providing exceptional patient care and operational efficiency. In this role, you will leverage your expertise to: <br> Code charges and bill for medical procedures. Research and resolve billing issues, including identifying refunds, credits, and write-offs. Submit claims electronically or by mail and follow up on unpaid claims and denials for timely reconciliation. Collaborate with staff, physicians, and offices to gather updated patient demographic and billing information. Conduct insurance investigations to obtain patient benefits and eligibility, authorizations, and referrals. What We’re Looking For: 5+ years of proven experience in medical billing or a similar field. Proficiency with ICD-10 and CPT coding standards and third-party platforms like PEAR, NaviNet, and Availity. Surgical Center experience preferred but not required. Strong communication skills and ability to work as part of a team. High attention to detail and proficiency with Microsoft Office and medical billing systems. This direct permanent position offers more than just a job – it’s an opportunity to be a vital part of a growing team dedicated to healthcare excellence. Apply now to take the next step in your career!
<p>We are looking for a motivated professional to handle medical billing tasks within our organization. The successful candidate will help ensure billing processes run smoothly and efficiently. This role requires attention to detail, strong organizational skills, and the ability to work in a fast-paced environment.</p><p> </p><p>Responsibilities:</p><ul><li>Process billing and claims submissions with accuracy.</li><li>Ensure proper follow-up on outstanding payments or claims.</li><li>Help resolve issues related to billing discrepancies.</li><li>Maintain organized records and documents.</li><li>Collaborate with teams to ensure compliance with procedures and guidelines.</li></ul><p><br></p>
<p>The Medical Biller will be responsible for managing patient billing processes, ensuring claims are submitted accurately and efficiently, and following up on payment resolutions. This role is vital to the financial health of the organization and requires a high level of attention to detail, organization, and knowledge of medical billing procedures.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process, review, and submit claims to insurance carriers efficiently and accurately.</li><li>Verify patient insurance coverage and eligibility.</li><li>Resolve claim errors or discrepancies, including follow-ups with insurance providers and patients.</li><li>Generate billing statements for patient accounts and ensure proper posting of payments.</li><li>Communicate with insurance companies, patients, and other third-party payers regarding claims and payments.</li><li>Monitor and follow up on outstanding accounts receivable balances and unpaid claims.</li><li>Maintain knowledge of current billing codes (e.g., ICD-10, CPT, HCPCS) and updates to healthcare regulations.</li><li>Collaborate with other departments (e.g., medical records or patient services) to gather accurate information.</li><li>Ensure compliance with industry standards and regulations, including HIPAA.</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled Medical Billing Specialist to join our team on a contract basis. This role is based in Turnersville, New Jersey, and involves managing billing operations and accounts receivable processes with precision and efficiency. The ideal candidate will have a strong background in medical billing and claims administration, along with familiarity with various healthcare technologies.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage medical claims</p><p>• Handle accounts receivable tasks, including tracking payments and resolving discrepancies.</p><p>• Review and submit appeals to insurance carriers for denied claims.</p><p>• Ensure accurate and timely billing functions across multiple healthcare platforms.</p><p>• Administer benefit functions related to patient accounts and insurance policies.</p><p>• Utilize Electronic Health Record (EHR) systems to maintain and update patient information.</p><p>• Conduct dynamic data exchanges (DDE) to ensure seamless integration of billing data.</p><p>• Collaborate with team members to improve claim administration processes.</p><p>• Monitor and analyze billing reports to identify areas for improvement.</p><p>• Provide support for audits and compliance reviews as needed.</p>
<p>A Hospital in Los Angeles is seeking a Medical Biller with expertise in hospital billing and deep knowledge of Medi-Cal regulations. The Medical Biller must at least two years of experience in Medical Billing and Collections. The Medical Biller must be able excel at denials management, appeals, and insurance follow-up, </p><p><strong>Key Responsibilities:</strong></p><ul><li>Submit and track hospital claims to Medi-Cal and other insurance payers, ensuring compliance with billing regulations</li><li>Review, analyze, and resolve denied or rejected Medi-Cal claims</li><li>Prepare and submit timely appeals for denied claims, including supporting documentation</li><li>Perform follow-up with payers and patients to secure payment and resolve outstanding account balances</li><li>Accurately update patient accounts and billing records</li><li>Collaborate with clinical and administrative teams to gather documentation, clarify billing issues, and improve revenue cycle processes</li></ul><p><br></p>
We are looking for a skilled Medical Collections Lead to join our team in Irvine, California. This contract-to-permanent position requires a proactive individual with expertise in managing accounts receivable and resolving insurance claim issues. The ideal candidate will demonstrate strong communication skills, attention to detail, and a commitment to compliance within the healthcare industry.<br><br>Responsibilities:<br>• Manage the accounts receivable process by monitoring payments, addressing errors, and resolving reimbursement issues.<br>• Investigate and follow up on insurance denials, initiating appeals when necessary.<br>• Analyze insurance Explanation of Benefits (EOBs) and document all actions and resolutions in patient accounts.<br>• Prepare and distribute necessary documentation, ensuring timely and accurate communication.<br>• Maintain comprehensive records of account activities and correspondence.<br>• Stay informed about commercial and managed care pricing policies, ensuring compliance with relevant rules and regulations.<br>• Uphold confidentiality standards and handle patient information in accordance with organizational and legal requirements.<br>• Participate in required training and report any compliance concerns to management.<br>• Assist with additional tasks as assigned by supervisors or management.<br>• Support the organization’s compliance initiatives by adhering to established policies and procedures.
We are looking for a detail-oriented Billing Clerk to join our team in Lynwood, California. In this contract position, you will play a crucial role in managing billing operations, ensuring accuracy in claims processing, and maintaining compliance with organizational standards. This is a fully onsite role, providing an excellent opportunity to contribute directly to the success of a non-profit organization.<br><br>Responsibilities:<br>• Process billing claims accurately and efficiently, adhering to organizational policies and procedures.<br>• Utilize CareLogic software to manage billing operations and ensure data integrity.<br>• Handle accounts payable and accounts receivable tasks, verifying and reconciling transactions.<br>• Maintain electronic health records (EHR) systems to support medical billing processes.<br>• Respond to inbound calls professionally to address billing inquiries and resolve issues.<br>• Collaborate with the financial team to ensure timely and accurate submission of claims.<br>• Troubleshoot discrepancies in billing and resolve them promptly.<br>• Assist with computerized billing tasks using various accounting software systems.<br>• Ensure compliance with relevant regulations and standards in all billing activities.<br>• Provide support in the use of Epic and other medical billing software tools.
We are looking for a skilled Revenue Cycle Analyst to join our team on a contract basis in Jacksonville, Florida. This role involves working closely with healthcare revenue cycle processes to ensure accurate medical billing and claims management. If you have experience in healthcare revenue cycles and a strong understanding of billing functions, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee and analyze healthcare revenue cycle processes to optimize efficiency and accuracy.<br>• Manage medical billing operations, ensuring timely and accurate processing.<br>• Handle medical claims by reviewing, validating, and resolving discrepancies.<br>• Collaborate with team members to streamline billing functions and improve workflows.<br>• Ensure compliance with healthcare regulations and standards in all revenue cycle activities.<br>• Utilize data analysis to identify trends and recommend improvements in revenue cycle operations.<br>• Support the transition of revenue processes back in-house, ensuring seamless integration.<br>• Provide detailed reporting on billing and claims metrics to stakeholders.<br>• Assist in supply chain-related tasks when applicable to revenue cycle management.<br>• Maintain up-to-date knowledge of industry practices and regulatory changes.
We are looking for an experienced Billing Analyst to join our team in Houston, Texas. In this Contract-to-permanent role, you will play a key part in ensuring accurate and timely billing processes within the healthcare industry. The ideal candidate will excel in managing detailed financial data and demonstrate strong communication skills to collaborate with various departments effectively.<br><br>Responsibilities:<br>• Input and process billing documentation received from designated branches, ensuring accuracy and completeness.<br>• Provide constructive feedback to branch teams regarding the quality and timeliness of submitted paperwork.<br>• Monitor, review, and update daily billing work queues for assigned branches.<br>• Analyze billing reports regularly to identify and correct discrepancies.<br>• Collaborate closely with the Billing Manager and colleagues to maintain seamless communication and workflow.<br>• Support departmental projects such as customer price adjustments and updates for sales personnel.<br>• Coordinate with accounts receivable, credit/collections teams, and branch staff to address billing-related issues.<br>• Verify invoicing details, including pricing, customer information, equipment data, tax calculations, quantities, billing periods, and comments.<br>• Meet strict deadlines for month-end billing activities and other billing department responsibilities.<br>• Take on additional tasks and responsibilities as needed to support the team.
<p>We are looking for an experienced Revenue Cycle Manager to oversee and optimize the billing and revenue operations within our healthcare organization in Las Vegas, Nevada. This role is integral to ensuring efficient financial processes while maintaining strong relationships with both internal teams and external stakeholders. The ideal candidate will have a proven track record in medical billing, management, and revenue cycle operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the organization's billing and revenue processes to ensure accuracy and compliance with healthcare regulations.</p><p>• Develop strategies to maximize cash flow while fostering positive relationships with patients and partners.</p><p>• Lead daily operations related to the revenue cycle, addressing challenges and implementing solutions.</p><p>• Analyze current processes, create documentation, and train staff to build a cohesive revenue cycle team.</p><p>• Manage accounts receivable, billing, and coding teams, including direct oversight of approximately 22 employees.</p><p>• Implement measures to reduce accounts receivable days and enhance daily collections.</p><p>• Utilize advanced Excel tools and healthcare software, such as Allscripts, to streamline operations and reporting.</p><p>• Ensure adherence to fee billing standards and third-party payer regulations.</p><p>• Collaborate with leadership to address operational impacts of healthcare regulatory requirements.</p><p>• Foster a culture of continuous improvement and problem-solving within the revenue cycle team.</p><p><br></p><p>If you are interested in learning more about this opportunity, please contact Kathy Beavers at Robert Half, see contact information on LinkedIn.</p>
<p>Are you a detail-oriented and organized professional with a talent for ensuring efficient medical billing processes? Robert Half’s Healthcare Practice is seeking an experienced <strong>Medical Payment Poster</strong> for a contract-to-hire opportunity in <strong>Sacramento, CA</strong>. Our client, a respected healthcare organization, is seeking a self-motivated individual to join their team and contribute to their revenue cycle management processes.</p><p><br></p><p>As a <strong>Medical Payment Poster</strong>, you will play a critical role in ensuring flawless application and management of payments received for medical claims. Your responsibilities will involve verifying payments, handling patient billing inquiries, maintaining accurate financial records, and working collaboratively with the billing and accounts receivable teams.</p><p>This contract-to-hire opportunity provides you with a chance to demonstrate your skills and transition to a permanent position while contributing to the overall success of a growing healthcare organization.</p><p>Responsibilities:</p><ul><li>Accurately post insurance payments, adjustments, and denials to patient accounts.</li><li>Reconcile daily deposits and payments to accounts receivable ledger entries.</li><li>Review and resolve discrepancies in Explanation of Benefits (EOBs).</li><li>Monitor claims reimbursement and follow-up on unpaid or partially paid claims.</li><li>Collaborate with the billing team to ensure appropriate payment and resolution of accounts.</li><li>Maintain and update patient account information as needed.</li><li>Process refunds or patient credits in accordance with internal policies.</li><li>Provide excellent customer service when addressing patient and insurance inquiries.</li></ul>
We are looking for a skilled Medicare Biller to join our team on a contract basis in Boca Raton, Florida. In this role, you will ensure accurate billing processes and compliance with regulations in the healthcare industry. This position requires a strong background in coding and auditing, along with the ability to work collaboratively with providers and administrative staff.<br><br>Responsibilities:<br>• Conduct thorough audits of medical documentation to identify coding discrepancies and ensure accuracy in billing practices.<br>• Collaborate with healthcare providers to clarify documentation and improve compliance with coding standards.<br>• Analyze payor policies and fee schedules to optimize reimbursements and address any trends or discrepancies.<br>• Provide training and guidance to staff and providers on coding regulations and best practices.<br>• Prepare detailed reports on audit findings and present recommendations for improvement to stakeholders.<br>• Monitor changes in payor policies and communicate updates to relevant teams.<br>• Assist with corrections and resubmissions of claims to ensure proper follow-up and maximize reimbursements.<br>• Serve as a resource for coding-related inquiries and act as a subject matter expert in medical billing.<br>• Review and adapt billing procedures to align with organizational policies and industry standards.<br>• Maintain confidentiality of sensitive financial and medical information.
<p>A Hospital in Los Angeles is seeking a detail-oriented EOB Review Specialist to join the healthcare billing team. The EOB Review Specialist is responsible for reviewing Explanation of Benefits (EOBs), managing incoming mailings, sorting live checks, requesting authorizations, answering questions relating to EOBs and medical bills, and submitting necessary documentation. The ideal candidate will have strong analytical skills, experience in medical billing, and the ability to communicate effectively with patients and insurance providers.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review EOBs for accuracy, completeness, and compliance with healthcare billing standards.</li><li>Open and process incoming mail, including EOBs and related correspondence.</li><li>Accurately sort and record live checks received from payors.</li><li>Request authorizations from insurance companies or providers as needed for billing purposes.</li><li>Respond to inquiries from patients, providers, and internal staff regarding EOBs, charges, and medical bills.</li><li>Gather and submit required documentation to payors, providers, or internal systems to support claims and billing activities.</li><li>Maintain organized records of EOB reviews, authorizations, and documentation submitted.</li><li>Collaborate with the billing, collections, and medical records teams to resolve discrepancies.</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Westerville, Ohio. In this contract position, you will serve as a vital link between patients and the organization by addressing billing concerns, resolving account issues, and ensuring the delivery of exceptional service. This role requires strong communication skills, attention to detail, and a patient-centric approach to handling inquiries and transactions.<br><br>Responsibilities:<br>• Facilitate the resolution of patient account balances with a focus on delivering a positive and supportive experience.<br>• Accurately calculate and collect payments from patients while adhering to established guidelines.<br>• Maintain accuracy and efficiency in processing patient accounts and related transactions.<br>• Set up payment plans using the online bill pay system in accordance with approved policies.<br>• Investigate and resolve claims-related issues in a timely manner.<br>• Collaborate with the scheduling department to identify in-network insurance contracts and reimbursement policies.<br>• Research and address accounts receivable concerns based on direction and requirements.<br>• Update insurance information and correct guarantor details in cases of registration errors.<br>• Submit refund requests as needed.<br>• Work with team members and leadership to improve workflows and enhance overall service quality.
