We are looking for a dedicated Customer Service Manager to oversee customer interactions and ensure operational excellence in a dynamic environment. This long-term contract position is based in Orlando, Florida, and offers an exciting opportunity to lead teams, enhance customer satisfaction, and optimize processes related to shipping, receiving, and order management.<br><br>Responsibilities:<br>• Manage and lead customer service teams to deliver exceptional service and resolve issues efficiently.<br>• Oversee shipping and receiving operations, ensuring timely and accurate processing of goods.<br>• Utilize software tools to manage customer accounts, process orders, and track scheduling.<br>• Develop and implement strategies for improving customer service quality and team performance.<br>• Train and mentor new employees to encourage attention to detail and align with company standards.<br>• Coordinate call center operations, ensuring seamless communication and customer satisfaction.<br>• Monitor and optimize processes related to uniform solutions and cloud-based applications.<br>• Maintain strong relationships with customers, addressing concerns and providing tailored solutions.<br>• Collaborate with cross-functional teams to align operational goals with customer needs.<br>• Analyze performance metrics to identify areas for improvement and implement corrective actions.
<p><strong>Position Overview</strong></p><p>We are looking for a part-time Accounts Payable Clerk/Receptionist position. This dual-role opportunity includes both accounting support and front desk administrative responsibilities, with potential for growth into a full-time role.</p><p><br></p><p><strong>Schedule</strong></p><ul><li>Monday, Wednesday, Friday</li><li>9:00 AM to 2:00 PM</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Manage accounts payable tasks, including invoice processing, purchase order reconciliation, and payment monitoring</li><li>Verify and match invoices against receiving documents, resolving any discrepancies</li><li>Organize and maintain financial documents and vendor files</li><li>Answer incoming calls and welcome office visitors in a professional manner</li><li>Perform administrative tasks such as filing, data entry, and handling documents</li><li>Provide support to project managers and office staff as required</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. Located in Altamonte Springs, Florida, the position offers an excellent opportunity to grow within the construction industry.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly.<br>• Provide accurate information regarding products and services while maintaining a positive and helpful tone.<br>• Process customer orders and ensure all entries are completed correctly and in a timely manner.<br>• Resolve customer issues and complaints by identifying solutions and following up to ensure satisfaction.<br>• Collaborate with internal teams to ensure seamless communication and effective problem-solving.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Stay updated on company policies, procedures, and product offerings to provide accurate information.<br>• Identify opportunities to improve customer service processes and share feedback with the team.<br>• Uphold the company's reputation by delivering high-quality service and building strong customer relationships.
We are looking for a Director of IT to lead and transform the technology operations of our organization in Orlando, Florida. This role is pivotal in setting the strategic direction for IT, overseeing modernization efforts, and ensuring technology aligns seamlessly with business objectives. The ideal candidate will provide visionary leadership, prioritize system improvements, and build a high-performing IT team from the ground up.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT strategy that aligns with organizational goals.<br>• Evaluate outdated systems, applications, and tools to determine modernization priorities.<br>• Consolidate and streamline technology solutions, eliminating redundant software subscriptions.<br>• Oversee the migration to cloud-based platforms and optimize the Azure environment.<br>• Guide the adoption of AI tools to enhance workflows and operational efficiency.<br>• Establish policies, procedures, and standards to ensure consistency and compliance across IT operations.<br>• Collaborate with senior leadership to communicate technology goals and provide actionable recommendations.<br>• Build and lead an IT team, providing mentorship and ensuring effective cross-departmental collaboration.<br>• Monitor and improve system performance, addressing user feedback to enhance overall functionality.<br>• Manage cybersecurity, risk assessment, and data governance initiatives to protect organizational assets.
<p>Orlando area company is looking for a Controller. The company is looking for a minimum of 5+ years of experience. Responsibilities of the Controller will include, but not limited to the following.</p><p><br></p><p>-- Oversee all accounting operations, including general ledger activities, month-end and year-end close, and internal controls.</p><p><br></p><p>-- Prepare and review board reporting packages, ensuring complete, accurate, and actionable financial insights for executive leadership and the board of directors.</p><p><br></p><p>-- Monitor, interpret, and report on compliance with debt covenants; maintain communication with lenders and proactively manage any issues or reporting requirements.</p><p><br></p><p>-- Collaborate with management on budgeting, forecasting, and variance analysis to support strategic planning.</p><p><br></p><p>-- Ensure compliance with GAAP and other regulatory requirements.</p><p><br></p><p>-- Implement and improve accounting procedures and financial controls as needed.</p><p><br></p><p>-- Support external audits and serve as the primary point of contact for auditors.</p><p><br></p><p>-- Provide financial insights and recommendations to support growth and operational efficiency.</p><p><br></p><p>For immediate consideration regarding the Controller position, please send your resume to Andy Poquette, VP - Practice Director. ***You can message me on LinkedIn ( Andy Poquette ) to send me your resume directly. My email is also located on LinkedIn. You can also call 407-284-3424.</p>
<p>We are looking for an experienced Compliance Analyst to join our team on a contract basis in Tampa, Florida. This role is vital in ensuring adherence to regulatory requirements and industry standards through detailed control testing and risk management processes. The ideal candidate will bring over six years of expertise in compliance and operational risk, with the ability to analyze complex situations and collaborate effectively to enhance organizational security and governance. <strong>This position is 5 days on site.</strong></p><p><br></p><p>Job Functions</p><p>• Collaborate with team members to enhance compliance strategies and strengthen the firm’s risk posture.</p><p>• Utilize analytical skills to plan and execute testing tasks effectively.</p><p>• Provide insights and recommendations on complex compliance issues to support decision-making.</p><p>• Ensure consistent application of industry best practices and procedures within the financial services and banking sectors.</p><p>• Support the Testing Center of Excellence by contributing to the development and refinement of testing methodologies.</p><p>• Prepare detailed reports and documentation summarizing findings and recommendations.</p>