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5 results for Help Desk Analyst in Charlotte, NC

Help Desk Analyst - Tier I
  • Charlotte, NC
  • onsite
  • Temporary
  • 23.00 - 30.00 USD / Hourly
  • <p>Proactively recruiting Help Desk Technicians for upcoming contract and contract-to-hire opportunities.</p><p>Candidates skilled in supporting end users, troubleshooting technical issues, and maintaining daily IT operations are encouraged to connect ahead of new openings.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide first- and second-line support for desktops, laptops, mobile devices, and peripherals</li><li>Troubleshoot hardware, software, connectivity, and account access issues</li><li>Manage and resolve tickets using ServiceNow, Jira, Zendesk, or similar ITSM platforms</li><li>Assist with account creation, password resets, and permissions (Active Directory / Entra ID)</li><li>Support O365, Windows 10/11, VPN, and basic network troubleshooting</li><li>Install, configure, and update applications as needed</li><li>Document resolutions, steps, and user instructions</li></ul>
  • 2025-12-03T15:18:40Z
Help Desk Analyst
  • Spartanburg, SC
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 20.00 USD / Hourly
  • <p>As a help desk analyst, you will be responsible for providing technical support to our users, primarily over the phone and through a ticketing system. You will troubleshoot and resolve computer hardware and software problems, network connectivity, password resets, and more.</p><p>What you will do:</p><p>·      Provide computer desktop support to local and remote users.</p><p>·      Troubleshoot and resolve computer hardware and software problems.</p><p>·      Maintain and upgrade computer systems.</p><p>·      Coordinate hardware repairs with vendors.</p><p>·      Ensure the integrity of all electronic data records.</p><p>·      Track equipment inventory and collaborate on potential purchases.</p><p>·      Own and execute technology implementation projects.</p><p>·      Communicate regularly and effectively with users.</p><p>·      Maintain records of daily data communication transactions, issues, and remedial actions taken.</p>
  • 2025-12-01T17:38:44Z
IT Support Specialist
  • Charlotte, NC
  • onsite
  • Temporary
  • 26.00 - 35.00 USD / Hourly
  • <p>Proactively recruiting IT Support Specialists for upcoming contract and contract-to-hire opportunities across enterprise environments.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1–2 support for hardware, software, and network issues</li><li>Manage tickets through ServiceNow, Freshservice, Jira, or equivalent ITSM tools</li><li>Support user onboarding/offboarding, account access, and permissions</li><li>Troubleshoot O365, Teams, Windows 10/11, VPN, and basic network connectivity</li><li>Assist with equipment setup, deployment, imaging, and asset tracking</li><li>Document troubleshooting steps, solutions, and technical procedures</li></ul>
  • 2025-12-03T16:28:39Z
Financial Analyst
  • Lincolnton, NC
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • We are looking for a detail-oriented Financial Analyst to join our team in Lincolnton, North Carolina. In this role, you will provide critical financial insights and analysis to support strategic decision-making and overall organizational growth. The ideal candidate will have a strong background in financial modeling, inventory analysis, and compliance, with a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses, including cash flow assessments, profit and loss reviews, and cost accounting to guide business decisions.<br>• Collaborate with the Sales Team to manage product costing, ensuring accurate pricing and profitability evaluations.<br>• Oversee cost center accounting by calculating cost rates, analyzing deviations, and implementing corrective measures to improve efficiency.<br>• Perform monthly inventory valuations, investigate variances, and recommend measures to address inventory discrepancies.<br>• Participate in quarterly and annual physical inventory counts to ensure accuracy and compliance with audit requirements.<br>• Analyze market trends, sales data, and customer purchasing patterns to develop pricing strategies that enhance profitability.<br>• Create and automate advanced Excel reports using pivot tables and formulas to streamline data analysis and reporting.<br>• Support compliance with governmental accounting standards and internal control processes.<br>• Prepare detailed monthly management reports, profit and loss forecasts, and lead the strategic budgeting process to align financial objectives with business goals.<br>• Develop financial models to evaluate scenarios and support strategic planning initiatives.
  • 2025-12-01T18:18:56Z
Desktop Support Technician
  • Charlotte, NC
  • onsite
  • Temporary
  • 24.00 - 32.00 USD / Hourly
  • <p>Proactively recruiting Desktop Support Technicians for onsite contract roles across multiple industries.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support desktops, laptops, printers, and other peripherals</li><li>Perform imaging, deployments, and hardware refreshes</li><li>Troubleshoot Windows OS, O365, VPN, and connectivity issues</li><li>Install and configure software and maintain asset documentation</li><li>Provide deskside, walk-up, or floor support depending on environment</li></ul>
  • 2025-12-03T16:26:04Z