Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2025 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

6 results for Help Desk Analyst in Charlotte, NC

Help Desk Analyst
  • Charlotte, NC
  • onsite
  • Temporary
  • 20.00 - 27.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Tier 1 Help Desk Analysts to join our candidate network for upcoming contract opportunities. These roles are ideal for early-career professionals who want to gain valuable IT support experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the first line of support for incoming technical requests.</li><li>Resolve password resets, application access, and device troubleshooting.</li><li>Escalate issues to Tier 2 when needed and maintain accurate ticketing records.</li><li>Deliver excellent customer service with strong communication skills.</li></ul>
  • 2025-08-22T13:28:42Z
Help Desk Analyst - Tier II
  • Charlotte, NC
  • onsite
  • Temporary
  • 28.00 - 38.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Tier 2 Help Desk Analysts to join our IT talent pipeline. These contract opportunities will support clients who require strong technical troubleshooting and escalation experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve escalated tickets beyond Tier 1 scope.</li><li>Provide support for workstation builds, software installations, and network connectivity.</li><li>Assist in knowledge transfer and coach Tier 1 analysts.</li><li>Document recurring issues and recommend process improvements.</li></ul>
  • 2025-08-22T13:33:42Z
Help Desk Analyst - Tier III
  • Charlotte, NC
  • onsite
  • Temporary
  • 40.00 - 55.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p> Robert Half is proactively building a network of Tier 3 Help Desk Analysts for future contract engagements. These roles require advanced technical expertise and the ability to resolve complex IT issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage escalated tickets involving systems, servers, or enterprise applications.</li><li>Configure and maintain enterprise tools (e.g., Intune, Azure AD, advanced M365).</li><li>Partner with engineers and administrators for root-cause analysis.</li><li>Mentor Tier 1/2 staff and contribute to enterprise support documentation.</li></ul>
  • 2025-08-22T13:33:42Z
Desktop Support Analyst
  • Cowpens, SC
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Cowpens, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic manufacturing environment where you will play a key role in supporting desktop systems, resolving technical issues, and assisting with IT infrastructure transitions. If you are a proactive problem-solver with a strong technical background, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop systems, including installation, maintenance, and troubleshooting.<br>• Conduct imaging and deployment of Windows 11 devices, ensuring smooth transitions for end-users.<br>• Assist with the migration of systems to VMware and Nutanix platforms, contributing to infrastructure upgrades.<br>• Perform physical mounting and setup of servers and other hardware as required.<br>• Support the transition to Office 365, addressing user needs and resolving technical challenges.<br>• Collaborate with team members to resolve IT tickets efficiently and provide excellent customer service.<br>• Participate in networking support, including working with Aruba systems and assisting in the transition to new solutions.<br>• Maintain accurate documentation of processes, configurations, and resolutions.<br>• Engage in an on-call rotation after an initial onboarding period to provide timely support.<br>• Demonstrate flexibility by taking on various IT-related tasks and responsibilities as needed.
  • 2025-08-22T16:13:46Z
Accounting Analyst
  • Rock Hill, SC
  • onsite
  • Permanent
  • 66000.00 - 76000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Analyst to join our team in Rock Hill, South Carolina. In this role, you will focus on maintaining accurate financial records and ensuring seamless accounting operations. Your expertise in handling accounts payable, accounts receivable, and financial data entry will be essential to supporting the organization’s financial processes.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p>Accounts Payable Operations:</p><p><br></p><p>• Oversee all aspects of the accounts payable function, including invoice processing, outgoing payments, and vendor correspondence.</p><p> • Ensure payments to vendors are processed promptly and in alignment with internal policies and contractual agreements.</p><p> • Manage the AP email inbox, handling both PO-based and non-PO invoices, as well as logistics-related billing.</p><p> • Verify invoice and employee expense report accuracy, confirming appropriate approvals and necessary backup documentation.</p><p> • Allocate expenses to the correct general ledger accounts, spanning multiple departments and operational units.</p><p> • Enter vendor invoices into the financial system with a focus on data accuracy and completeness.</p><p> • Conduct 3-way matching of purchase orders, goods receipts, and invoices; follow up on any variances in cost or quantity.</p><p> • Partner with internal teams and external vendors to troubleshoot and resolve payment-related concerns.</p><p> • Support 1099 preparation and contribute to the completion of year-end accounts payable procedures.</p><p><br></p><p> •  General Accounting Support:</p><p><br></p><p> •  Contribute to the month-end close process, including journal entries and account reconciliations.</p><p> •  Support internal and external audits by preparing documentation and responding to inquiries.</p><p> •  Review and validate employee expense reports for policy compliance and proper documentation.</p><p> •  Provide backup support for front desk operations as needed.</p>
  • 2025-08-04T14:14:07Z
Accounts Receivable Analyst
  • Charlotte, NC
  • onsite
  • Contract / Temporary to Hire
  • 26.60 - 30.80 USD / Hourly
  • <p>We are seeking a detail-oriented professional to play a vital role in monitoring and managing various financial processes, including cash operations, reconciliation, and reporting. In this role, you will collaborate with various teams, external partners, and systems to ensure financial accuracy and mitigate discrepancies. The ideal candidate will possess strong skills in analysis, communication, and independent problem-solving, combined with a solid background in financial systems and practices.</p><p><strong>Key Responsibilities</strong></p><ul><li>Perform account reconciliations to maintain accuracy in financial records.</li><li>Investigate and resolve transaction discrepancies and variances.</li><li>Provide dedicated support to field locations for cash-related operations.</li><li>Maintain and analyze financial records, ensuring proper journal entries and account representation in line with accounting standards.</li><li>Engage in regular communication with internal and external stakeholders to uphold process integrity.</li><li>Experience with Chargebacks is a plus</li></ul><p><strong>Additional Duties</strong></p><ul><li>Collaborate on exception handling and reporting.</li><li>Generate and analyze financial reports on a recurring basis.</li><li>Assist with month-end processes, including reconciliations and reporting deliverables.</li><li>Provide backup support across the team as needed.</li><li>Participate in ad hoc projects and other assigned responsibilities.</li></ul>
  • 2025-08-14T18:09:18Z