Robert Half Finance & Accounting Contract Talent is currently seeking a highly skilled Healthcare Claims Processor to join our client's team.<br><br>Opportunity Overview:<br>We are in search of a detail-oriented Healthcare Claims Processor with a strong background in healthcare AR follow-up, insurance claim collection, and claims processing. This role is critical in understanding the complexities of claim denials, drafting appeal letters, and ensuring the reimbursement process operates smoothly. The position demands a commitment of 40 hours per week.<br><br>Key ResponsibIlities:<br>Conduct thorough healthcare AR follow-up, focusing on prompt reimbursement.<br>Skillfully handle the collection of insurance claims, ensuring accuracy and completeness.<br>Execute comprehensive claims processing, proactively addressing potential denial factors.<br>Demonstrate expertise in identifying and resolving issues leading to claim denials.<br>Draft persuasive appeal letters to challenge and rectify denied claims.<br>Stay informed about industry changes and insurance regulations affecting claims processing.<br><br>Qualifications:<br>Proven experience in healthcare claims processing, with a deep understanding of industry best practices.<br>Proficient knowledge of insurance claim collection procedures.<br>Familiarity with the intricacies of claim denial factors and effective resolution strategies.<br>Exceptional skills in drafting compelling appeal letters.<br>Available to commence work in March with a commitment of 40 hours per week.<br><br>Additional Details:<br>Familiarity with relevant healthcare coding systems is preferred.<br>Ability to navigate and utilize healthcare information systems effectively.<br>Understanding of healthcare compliance regulations and privacy laws.<br>Strong analytical skills to identify patterns and trends in claim denials.<br>Collaborative approach to work, ensuring seamless coordination with other healthcare professionals.<br><br>To express your interest in this role or to obtain further information, please reach out to us directly at (314) 262-4344. We are eager to discuss this exciting opportunity with you.
<p><strong>Contract Medical Billing/Claims/Collections Specialist</strong></p><p><br></p><p><em>Location: Remote, Northeast Ohio (Canton, OH-Based)</em></p><p><br></p><p>We are seeking a detail-oriented and experienced Medical Billing/Claims/Collections Specialist to join our talented team on a contract basis. This role is critical for ensuring accurate coding processes, maintaining compliance with revenue integrity standards, and optimizing charge capture workflows. Although this position is fully remote, candidates must reside within the Northeast Ohio area to foster seamless collaboration with local teams and stakeholders. A coding certification is preferred to demonstrate expertise in industry standards and best practices.</p><p><strong>Responsibilities:</strong></p><ul><li>Accurately assign diagnostic and procedural codes for outpatient and inpatient billing to guarantee precise charge capture.</li><li>Conduct coding audits to identify missing documentation or discrepancies impacting revenue generation.</li><li>Ensure consistent compliance with coding and reimbursement guidelines while adhering to relevant industry standards.</li><li>Educate healthcare providers on coding specificity and quality indicators to enhance documentation accuracy and streamline workflows.</li><li>Track and report open encounters and zero charges proactively to relevant personnel.</li><li>Collaborate with department leaders, healthcare providers, and organizational leadership to address coding concerns or identify optimization opportunities.</li><li>Meet or exceed established productivity and quality benchmarks for coding tasks.</li><li>Support revenue cycle and clinical teams in performing additional administrative functions as required.</li><li>Stay current with coding policies, guidelines, and healthcare industry trends to uphold best practices.</li><li>Utilize hospital software applications and Microsoft Office tools effectively to accomplish daily responsibilities with efficiency.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>A coding certification (e.g., CPC, CCS, or equivalent) is strongly preferred.</li><li>Proven experience in medical billing, claims, and collections.</li><li>Expertise in diagnostic and procedural coding, coupled with familiarity with audit processes and revenue cycle optimization.</li><li>Knowledge of relevant coding guidelines and reimbursement policies.</li><li>Strong communication skills and an ability to work collaboratively with healthcare professionals and cross-functional teams.</li><li>Proficient in healthcare software applications and Microsoft Office Suite.</li></ul><p><strong>Why Join Us?</strong></p><p>This opportunity allows you to contribute to the smooth operation of a respected healthcare organization while working in a flexible remote environment. Be a part of a dynamic environment with a mission to make healthcare administration seamless and efficient.</p><p>Apply now to make an impact in the healthcare industry while showcasing your skills and expertise.</p><p><br></p><p>Want to build your career in healthcare? </p>
<p><strong>This is an on-sitte position.</strong></p><p>We are looking for a detail-oriented and customer-service-focused Medical Records Clerk to to support our Health Information Management (HIM) department in SeaTac, Washington. This Contract-to-Permanent position offers an excellent opportunity for individuals passionate about maintaining the accuracy and confidentiality of health information. This role is primarily responsible for processing and fulfilling requests for medical records and patient information in compliance with HIPAA and organizational policies. The ideal candidate has strong organizational skills, a commitment to confidentiality, and the ability to balance accuracy with efficiency in a fast-paced healthcare environment</p><p><br></p><p>Responsibilities:</p><p>• Process incoming requests for medical records and health information from patients, providers, attorneys, insurers, and other authorized entities.</p><p>• Verify that all authorization forms comply with legal and organizational standards before releasing medical records.</p><p>• Prepare and transmit medical records using electronic systems, fax, mail, or secure portals as required.</p><p>• Address inquiries related to medical record requests, providing updates and clarifying documentation needs.</p><p>• Maintain detailed logs of all requests, releases, and associated paperwork.</p><p>• Safeguard patient confidentiality and ensure the integrity of health records at all times.</p><p>• Work collaboratively with clinical staff, providers, and other departments to gather necessary information.</p><p>• Perform general administrative tasks such as scanning, indexing, and filing records to ensure efficient record management.</p>
<p>Our client is hiring experienced <strong>Customer Service Representatives</strong> in a contract to hire capacity to support our <strong>Texas-based Call Center</strong> operations. This role focuses on assisting members enrolled in <strong>Texas Medicaid programs</strong>, including <strong>STAR, CHIP</strong>, and <strong>Home Health Care Services (HHCS)</strong>. If you have <strong>1+ years of healthcare call center experience</strong> and are passionate about helping families navigate their healthcare benefits and <strong>are a Texas resident</strong>, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound calls from members, providers, and caregivers regarding <strong>Texas Medicaid</strong> benefits, claims, authorizations, and provider details.</li><li>Provide accurate information on <strong>STAR, CHIP</strong>, and <strong>HHCS</strong> services.</li><li>Assist with pre-authorizations and explain coverage details.</li><li>Document all interactions in the system with accuracy and professionalism.</li><li>Resolve member concerns with empathy and efficiency.</li><li>Stay current on Texas Medicaid updates and Dell Children’s policies.</li><li>Maintain HIPAA compliance and patient confidentiality.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p>✅ <strong>Required:</strong></p><ul><li><strong>Minimum 1 year of healthcare call center experience</strong>, preferably with <strong>Texas Medicaid</strong>.</li><li>Must be a <strong>Texas resident</strong>.</li><li>Familiarity with <strong>Texas Medicaid</strong>, STAR, CHIP, and HHCS.</li><li>Strong understanding of medical terminology, CPT/HCPCS codes, and diagnosis codes.</li><li>Excellent verbal and written communication skills.</li><li>Ability to manage high call volumes and navigate stressful situations calmly.</li><li>Proficient in computer systems and call tracking tools.</li></ul><p>✅ <strong>Preferred:</strong></p><ul><li>Associate’s Degree or equivalent healthcare-related education.</li><li>Experience working with Dell Children’s or similar pediatric healthcare systems.</li><li>Bilingual (English/Spanish) is a plus.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><ul><li><strong>Remote-first</strong> role with occasional in-office meetings or training sessions.</li><li>Standard business hours: <strong>8 AM–5 PM CST</strong>, Monday through Friday.</li></ul><p><br></p><p><strong>Apply today</strong> to join a compassionate team making a difference in the lives of Texas families!</p><p><br></p><p><br></p>
<p>Now Hiring Registered Nurses (RNs) – Ready for a Change from Primary Care?</p><p><em>Opportunities Across Massachusetts</em> | Travel, Contract, & Permanent Roles Available</p><p><em>Full-time | Part-time | Per Diem</em> | Flexible Schedules to Fit Your Life</p><p><br></p><p>Thinking About Leaving Primary Care?</p><p>Robert Half is currently partnering with a Fortune 500 healthcare company that recognizes the value and versatility of experienced Registered Nurses. They’re seeking RNs to step into impactful non-clinical roles — including chart review, clinical auditing, utilization management, quality assurance, and case coordination.</p><p>These roles allow you to leverage your clinical knowledge in a different way — without the physical demands or emotional burnout of primary care.</p><p><br></p><p>Why This Could Be the Right Move for You:</p><ul><li>Use your RN skills in a fresh environment</li><li> Apply your attention to detail, clinical decision-making, and documentation expertise to ensure quality and compliance in healthcare delivery.</li><li>Flexible, predictable work hours</li><li> Say goodbye to long shifts, weekend coverage, and on-call stress. Many roles offer standard business hours with remote or hybrid options.</li><li>Career growth outside traditional clinical paths</li><li> These positions can be a stepping stone into leadership, healthcare administration, or corporate healthcare roles.</li></ul><p><br></p>
<p>We are partnering with a longstanding & respected non-profit healthcare organization in the SW Metro that is looking to hire a Healthcare Counsel/Privacy Officer to lead healthcare contracting, privacy compliance, and regulatory guidance. This is a hybrid position (3 days in-office/2 days WFH).</p><p><br></p><p><em>The ideal candidate will have 4-7+ years of experience in healthcare law, with a strong background in healthcare contracts, regulatory compliance, and transactional work.</em></p><p><br></p><p>This is a fantastic opportunity to join a mission-driven organization. This person will play a key role in shaping the organization's legal and regulatory landscape while ensuring compliance and best practices in healthcare law.</p><p><br></p><p><u>Key Responsibilities:</u></p><ul><li>Contract Negotiation & Review: Draft, negotiate, and review healthcare contracts, such as provider agreements, service contracts, and medical director agreements.</li><li>Privacy Officer Duties: Oversee HIPAA compliance, conduct training, update policies and procedures, and investigate potential breaches.</li><li>Regulatory Compliance: Counsel the operations team on healthcare regulations and support the development of strategic solutions to ensure ongoing compliance.</li><li>Cross-functional collaboration: Work closely with the VP of Litigation, Risk Management, and Compliance to develop and implement policies; Advise senior management on the legal and business aspects of contracts and operations.</li><li>Litigation & Risk Management: Manage pre-litigation work, collaborate with outside counsel as needed, and advise on legal risks.</li><li>Training & Education: Provide ongoing training for the healthcare team on legal matters, including healthcare regulations and compliance updates.</li></ul><p><br></p>
We are looking for a dedicated Medical Admin to join our team in Syracuse, New York. This Contract-to-permanent position offers the opportunity to play a key role in supporting healthcare operations by managing referrals, authorizations, and patient service coordination. The ideal candidate will thrive in a dynamic environment, collaborating with clinical staff to ensure optimal care delivery.<br><br>Responsibilities:<br>• Accurately review and input authorization data into a computerized database while managing expiring authorization reports.<br>• Schedule and coordinate patient services in collaboration with case management and clinical teams.<br>• Participate in regular team meetings to provide recommendations for process improvements.<br>• Handle clerical tasks such as filing, typing, copying, faxing, and taking messages as directed by the supervisor.<br>• Monitor and manage various organizational reports to support operational needs.<br>• Actively engage in performance and quality improvement initiatives.<br>• Coordinate authorized services with external agencies to ensure patient needs are met.<br>• Communicate with patients regularly to address concerns and provide updates on services.<br>• Perform other duties as assigned to support the healthcare team.
We are looking for a skilled Healthcare Project Manager to lead critical initiatives within the payment integrity domain. This role requires a strategic thinker with a strong background in healthcare operations and project management, capable of driving cross-functional collaboration and ensuring compliance with industry regulations. The ideal candidate will excel in managing complex projects while delivering impactful solutions that align with organizational objectives.<br><br>Responsibilities:<br>• Manage and oversee healthcare projects, including validation processes, cost analysis, and readmission reviews, ensuring they meet organizational goals and compliance standards.<br>• Coordinate the implementation of technology solutions that enhance payment integrity functions, collaborating closely with IT and business teams.<br>• Facilitate communication and collaboration across departments such as IT, clinical operations, and finance to ensure seamless project execution.<br>• Develop comprehensive project plans, including scope definition, timeline creation, resource allocation, and progress monitoring for successful delivery.<br>• Identify and address project risks, creating mitigation strategies and escalating issues as needed to maintain project continuity.<br>• Provide stakeholders and sponsors with regular updates, maintaining clear documentation and enabling informed decision-making.<br>• Ensure adherence to healthcare regulations and compliance standards, including HIPAA and HITRUST, throughout all project activities.<br>• Translate technical requirements into actionable business strategies, ensuring alignment between technical solutions and organizational needs.
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team on a contract basis in Fayetteville, North Carolina. In this role, you will be responsible for ensuring accurate billing processes and maintaining compliance with healthcare regulations. This position requires a strong understanding of medical billing practices and excellent organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Review and process medical claims with accuracy and attention to detail.</p><p>• Verify patient information and insurance coverage to ensure proper billing.</p><p>• Resolve discrepancies and follow up on denied claims to maximize reimbursement.</p><p>• Maintain compliance with state and federal healthcare billing regulations.</p><p>• Collaborate with healthcare providers and administrative staff to streamline billing operations.</p><p>• Generate and analyze billing reports to identify trends and areas for improvement.</p><p>• Handle inquiries from patients and insurance companies regarding billing issues.</p><p>• Stay updated on industry changes and updates to billing codes and procedures.</p><p>• Assist with audits and ensure documentation is complete and accurate.</p><p>• Support the implementation of new billing systems as needed.</p>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
We are looking for a detail-oriented Medical Coding Auditor to join our team in Cincinnati, Ohio. In this Contract-to-Permanent position, you will play a critical role in ensuring the accuracy and compliance of outpatient medical coding processes. This role is ideal for professionals with a strong background in medical coding and auditing who are eager to contribute to high-quality healthcare documentation.<br><br>Responsibilities:<br>• Review medical records and assign accurate ICD-9-CM, ICD-10, and CPT codes using 3M software tools across various outpatient work types, including ancillary services, emergency department visits, same-day surgeries, and observation cases.<br>• Ensure assigned codes align with documented medical necessity and the reason for the visit as stated by the healthcare provider.<br>• Apply appropriate charges for services such as Evaluation & Management (E& M) levels, injections, infusions, and other requirements for observation cases using third-party software systems.<br>• Abstract required data in accordance with facility-specific guidelines.<br>• Conduct medical necessity checks for Medicare and other payers based on established payment regulations.<br>• Maintain compliance with coding standards and regulatory requirements to support accurate billing and reimbursement.<br>• Collaborate with healthcare providers and other team members to resolve coding discrepancies and ensure proper documentation.<br>• Participate in audits and quality assurance activities to identify areas for improvement in coding accuracy.<br>• Stay updated on industry changes, coding guidelines, and software tools to enhance efficiency and effectiveness in coding practices.
<p>We are looking for a detail-oriented Unit Clerk to join our team in Shelton, Washington. In this long-term contract position, you will play a critical role in ensuring that patient records are accurate, organized, and compliant with healthcare standards. This opportunity is ideal for someone with strong organizational skills and a solid understanding of medical terminology.</p><p><br></p><p>Responsibilities:</p><p>• Review and organize patient medical records to ensure completeness and compliance with healthcare standards.</p><p>• Scan, upload, and manage essential patient documentation, including medical histories and referral information.</p><p>• Audit charts daily to identify deficiencies and ensure compliance with census requirements.</p><p>• Collaborate with healthcare staff to address missing signatures, incomplete notes, or other discrepancies in patient records.</p><p>• Clean up and maintain charts for referrals, pharmacy documentation, or historical records closure.</p><p>• Utilize medical terminology to accurately interpret and update patient data.</p><p>• Perform data entry and clerical tasks to maintain organized and accessible records.</p><p>• Ensure confidentiality and compliance with HIPAA regulations while handling sensitive patient information.</p><p>• Communicate effectively with staff to gather necessary documentation and updates.</p><p>• Support daily operations by adhering to checklists and auditing protocols</p>
<p>Accuracy and efficiency matter most when it comes to healthcare billing. Our client, a <strong>growing healthcare services organization in San Diego</strong>, is searching for a <strong>Billing Clerk</strong> who can process invoices with precision while keeping patient and insurance records up to date. This role offers the opportunity to contribute to the smooth functioning of a busy healthcare office while learning from experienced finance and billing professionals. If you’re detail-oriented, organized, and passionate about supporting patient care from the administrative side, this could be the role for you.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Prepare, review, and send invoices to patients and insurance providers.</li><li>Post payments and reconcile billing accounts.</li><li>Verify patient and insurance information for accuracy.</li><li>Follow up on outstanding balances and support collections as needed.</li><li>Maintain accurate records in billing software and electronic health record (EHR) systems.</li><li>Assist with month-end billing reports and compliance audits.</li><li>Communicate with patients, insurance reps, and internal staff regarding billing questions.</li></ul>
<p>We are looking for a dedicated Financial Coordinator to join our team on a long-term contract basis in Newark, NJ. In this role, you will work onsite, assisting patients and their families in navigating benefit coverage options. This position is ideal for individuals who thrive in fast-paced healthcare environments and are passionate about advocating for patient needs.</p><p><br></p><p>Responsibilities:</p><p>• Conduct patient interviews in a hospital setting to determine eligibility for benefit coverage.</p><p>• Collaborate with hospital staff to assist patients in completing applications for state and federal programs.</p><p>• Review medical records and expedite the approval process for benefits by taking necessary actions.</p><p>• Ensure compliance with legal and company standards regarding Protected Health Information and other sensitive data.</p><p>• Maintain communication with government agencies to monitor the status of claims.</p><p>• Provide updates and support to hospital personnel and team members as required.</p><p>• Accurately document claim statuses and contract details using hospital and company computer systems.</p><p>• Assess medical records to determine the appropriate application for federal, state, or local programs based on disability definitions and daily living functions.</p><p>• Adapt to the dynamic pace of a hospital environment while maintaining professionalism and efficiency. </p>
<p>Step into the world of healthcare where every interaction makes a difference. Our client, a highly respected <strong>healthcare and wellness practice</strong>, is seeking a <strong>Receptionist</strong> to be the heart of their front office. This role blends administrative expertise with compassion, ensuring patients feel welcome, supported, and cared for the moment they step through the door. In this role, you’re not just answering phones — you’re guiding patients through appointments, helping families navigate insurance details, and making sure providers have everything they need to deliver exceptional care.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Greet patients warmly, check them in, and provide clear instructions for their visit.</li><li>Answer phones, schedule appointments, and manage a busy provider calendar.</li><li>Verify insurance, process patient paperwork, and update electronic health records.</li><li>Coordinate with medical assistants, nurses, and providers to keep daily operations on track.</li><li>Handle billing inquiries with professionalism and tact.</li><li>Ensure the waiting area is clean, organized, and welcoming.</li><li>Maintain confidentiality in line with HIPAA regulations.</li></ul>
We are looking for a detail-oriented Medical Billing Specialist to join our team on a long-term contract basis. In this role, you will play a critical part in ensuring accurate and timely processing of medical billing and claims for a healthcare facility in Raeford, North Carolina. This position offers the opportunity to contribute to the smooth financial operations of a trusted healthcare provider.<br><br>Responsibilities:<br>• Prepare, review, and submit medical claims to insurance companies, ensuring accuracy and compliance with regulations.<br>• Follow up on outstanding claims and resolve any issues or discrepancies promptly.<br>• Verify patient insurance coverage and eligibility to facilitate proper billing.<br>• Maintain detailed records of billing activities and ensure confidentiality of sensitive information.<br>• Collaborate with healthcare providers and administrative staff to clarify billing details and address concerns.<br>• Monitor and analyze billing trends to identify opportunities for process improvements.<br>• Respond to patient inquiries regarding billing statements and insurance claims.<br>• Ensure compliance with all relevant healthcare and billing laws, regulations, and guidelines.<br>• Assist in generating financial reports related to billing and collections.
<p>Our healthcare client is seeking a dynamic Project Manager – Strategic Initiatives to support the CEO and executive leadership team in advancing critical organizational priorities. This role is ideal for someone who thrives in a fast-paced, highly visible environment, working directly with executive leadership while driving meaningful operational improvements across multiple departments. </p><p><br></p><p>Role Overview: Reporting directly to the CEO (with a dotted-line to systemwide leadership), the Project Manager will provide structure, oversight, and execution support for strategic initiatives that strengthen compliance, streamline operations, and enhance member and provider experiences. Unlike traditional departmental management, this role focuses on special projects and cross-functional coordination, requiring a hands-on approach to both planning and execution. </p><p> </p><p>Key Responsibilities: Partner closely with the CEO to scope, plan, and execute high-impact initiatives. Assess current state processes and develop actionable project plans to ensure forward progress. Collaborate with diverse groups including IT, Quality, Medical Directors, Claims & Processing, and Utilization Management. Support governance activities with the executive leadership team and external oversight bodies. Stand up and coordinate new steering committees for emerging initiatives. Develop project tracking and reporting tools, leveraging systems such as Jira, Qlik, and data visualization platforms. Translate business and regulatory requirements into structured reporting, dashboards, and metrics to monitor progress. Ensure consistent project documentation, progress tracking, and alignment with organizational priorities. Focus Areas Regulatory Compliance: Map and standardize workflows, strengthen internal audit tools, and prepare the organization for state and federal oversight. Claims Operations: Redesign workflows to improve timeliness, accuracy, and efficiency while partnering with IT to implement automation and payment integrity solutions. Utilization Management: Standardize UM processes, improve turnaround times, and support Medical Directors in consistent clinical decision-making.</p>
We are looking for an experienced Medical Billing/Claims/Collections specialist to join our team on a contract basis. This role is based in Northbrook, Illinois, and offers an excellent opportunity to contribute your expertise in medical billing and claims management within a dynamic healthcare setting. The ideal candidate will bring a strong understanding of medical collections, appeals, and denials processes, ensuring timely and accurate handling of claims.<br><br>Responsibilities:<br>• Manage medical billing operations, including hospital billing and claims processing, to ensure accuracy and compliance.<br>• Handle medical collections and follow up on outstanding claims with payers to secure payments.<br>• Investigate and resolve medical denials by reviewing documentation and initiating appeals as needed.<br>• Collaborate with healthcare providers and insurance companies to address claim-related inquiries and discrepancies.<br>• Utilize Epic software and other electronic medical record systems to maintain and update patient billing information.<br>• Ensure adherence to healthcare billing procedures, statutory requirements, and compliance standards.<br>• Perform research to support claim administration and resolve complex billing issues.<br>• Process payments and reconcile accounts to maintain accurate financial records.<br>• Escalate unresolved issues appropriately to ensure timely resolution.<br>• Provide training and support to staff on billing processes and system functionalities.
<p>We are looking for a dedicated Medical Secretary to join a dynamic team in Harrisburg, Pennsylvania. In this role, you will play an integral part in ensuring smooth administrative operations and enhancing patient experiences. This position offers an opportunity to work closely with healthcare professionals in a dynamic and supportive environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and optimize patient scheduling, turning complex calendars into seamless experiences.</li><li>Make a lasting impression during check-in by ensuring patients feel welcomed, informed, and properly prepared.</li><li>Support healthcare staff with impeccable attention to detail, helping steer forward communication and recordkeeping.</li><li>Serve as the heartbeat between patients and medical teams, ensuring clarity and compassion are never compromised.</li><li>Uphold confidentiality while keeping files, records, and documentation sharp, accurate, and ready at a moment’s notice.</li><li>Handle phone calls with professionalism while offering timely and relevant help to inquiries.</li><li>Navigate billing processes and verify information smoothly to keep operations running effortlessly.</li><li>Maintain a well-equipped and efficient workspace that fosters productivity and positivity.</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our remote team in Troy, Michigan. In this role, you will provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a seamless experience with healthcare-related matters. This is a Contract-to-Permanent position where you will have the opportunity to grow within the organization based on your performance. If you live in Michigan there is a 1 day per month obligation for in-office. </p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries regarding medical benefits, claim statuses, and pre-authorizations in a prompt and courteous manner.</p><p>• Utilize internal systems to track and document customer interactions and resolutions.</p><p>• Stay informed about updates to healthcare plans and communicate changes effectively to customers.</p><p>• Provide accurate information to customers about healthcare provider networks and outstanding payments.</p><p>• Troubleshoot and resolve issues efficiently while maintaining a detail-oriented demeanor.</p><p>• Follow up on unresolved customer concerns to ensure complete satisfaction.</p><p>• Escalate complex issues to management when necessary for further resolution.</p><p>• Adhere to company policies, including HIPAA regulations, to maintain confidentiality and compliance.</p><p>• Occasionally work on-site as required while primarily operating in a remote capacity.</p><p>• Collaborate with team members to meet service targets and improve processes.</p>
We are looking for a dedicated Medical Front Desk Specialist to join a dynamic healthcare team in Chattanooga, Tennessee. In this long-term contract position, you will play a crucial role in ensuring smooth office operations while delivering exceptional service to patients. If you excel in a fast-paced environment and enjoy creating a welcoming atmosphere, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Greet patients with warmth and professionalism, ensuring a positive experience from the moment they enter the office.<br>• Answer incoming calls, schedule appointments, and confirm patient visits with accuracy and attention to detail.<br>• Coordinate and update patient records using electronic medical record systems, maintaining confidentiality at all times.<br>• Address patient inquiries regarding office policies, procedures, and general information in a helpful and empathetic manner.<br>• Perform check-in and check-out duties, including verifying insurance information and collecting payments as necessary.<br>• Collaborate with the medical team to ensure seamless daily operations and timely patient flow.<br>• Handle various administrative tasks such as filing, faxing, and managing correspondence to support a well-organized office environment.<br>• Assist in resolving scheduling conflicts and managing last-minute changes efficiently.<br>• Maintain a clean and welcoming front desk area to create a positive environment for patients and staff.
<p>This search is being conducted by Steve Spinello.</p><p><br></p><p><strong>Compensation Analyst – Healthcare Industry (Remote)</strong></p><p>Are you a detail-oriented professional with expertise in compensation analysis? We're seeking a <strong>dedicated Compensation Analyst</strong> to join our healthcare team in a fully remote capacity. In this role, you’ll provide expert consultative services on provider compensation for both employed and independent contracted providers. Partner with leadership and operational teams to ensure alignment with organizational goals and industry standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct comprehensive data analysis and benchmarking to develop provider compensation recommendations aligned with organizational standards.</li><li>Review, interpret, and implement compensation structures based on provider employment agreements.</li><li>Prepare productivity reports, analyze incentive goal achievements, and offer recommendations during annual and bi-annual provider contract reviews.</li><li>Participate in surveys to ensure competitive provider compensation and productivity practices.</li><li>Collaborate with external consultants to evaluate fair market value and commercial reasonableness of compensation plans.</li><li>Address business and operational challenges related to provider compensation in partnership with recruitment and operational teams.</li><li>Serve as a financial process backup for incentive compensation calculations, variable compensation adjustments, and payroll uploads.</li><li>Conduct financial analysis to ensure alignment between compensation structures and productivity benchmarks.</li></ul><p><strong>Why Join Us?</strong></p><p>This remote opportunity offers incredible flexibility to high-achieving professionals looking to make a tangible impact in the healthcare industry. By leveraging your analytical and consultative expertise, you’ll play an integral part in supporting fair and competitive compensation structures that drive organizational success. This fully remote role offers impact and exposure to senior leadership. Additionally, there are opportunities to develop in other areas of the organization. If you would like to join an organization on the move, please apply today for consideration.</p>
We are looking for a skilled Medical Receptionist to join our team on a contract basis in Oakland, California. In this role, you will be the first point of contact for patients, ensuring a welcoming and organized front office experience. Your responsibilities will include managing patient scheduling, facilitating check-ins, and maintaining efficient daily operations within the healthcare setting.<br><br>Responsibilities:<br>• Greet patients warmly and assist with check-in procedures to ensure a smooth start to their visit.<br>• Schedule patient appointments accurately and manage changes or cancellations as needed.<br>• Maintain up-to-date records and organize patient files in compliance with confidentiality standards.<br>• Answer phone calls professionally, addressing inquiries and directing them to the appropriate staff or department.<br>• Coordinate with medical staff to ensure seamless communication regarding patient needs and schedules.<br>• Process payments, verify insurance information, and provide clear billing-related guidance to patients.<br>• Handle incoming mail and correspondence to ensure timely distribution and response.<br>• Monitor the front office area to ensure it is clean, organized, and welcoming for patients and visitors.
We are looking for a skilled Medical Billing Specialist to join our team in Rochester, New York. In this critical role, you will contribute to the healthcare revenue cycle by ensuring accurate billing, timely claim submissions, and efficient payment processing. This is a Contract-to-Permanent position, offering an opportunity to grow within the organization while supporting essential billing operations.<br><br>Responsibilities:<br>• Prepare, review, and submit accurate insurance claims in alignment with established deadlines.<br>• Process payments received from patients and insurance providers, ensuring timely updates to financial records.<br>• Follow up on unpaid claims, resolve discrepancies, and maintain account accuracy.<br>• Communicate professionally with patients to address billing inquiries, statements, and payment plans.<br>• Organize and maintain patient records, payment histories, and other billing-related documentation in compliance with healthcare regulations.<br>• Coordinate with insurance providers to clarify coverage details and resolve reimbursement issues.<br>• Stay informed on healthcare billing codes, industry standards, and policy updates to ensure compliance in all billing activities.
We are looking for a proactive and detail-focused Medical Office Coordinator to oversee front desk operations and administrative tasks at our medical offices in Chino, California. This Contract to permanent position requires flexibility to work across multiple locations, ensuring seamless office functionality and exceptional patient experiences. If you thrive in a dynamic healthcare environment and enjoy coordinating diverse responsibilities, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee daily office operations, including scheduling, managing call-offs, and organizing staff onboarding and training.<br>• Process and manage insurance authorizations, billing inquiries, and Explanation of Benefits (EOBs).<br>• Coordinate staff schedules to optimize coverage and maintain efficient workflows.<br>• Ensure adherence to office policies and procedures, fostering a detail-focused and productive environment.<br>• Serve as a liaison between administrative and medical staff to address operational needs and improve processes.<br>• Handle receptionist duties, including answering inbound calls and managing a multi-line phone system.<br>• Provide concierge-level support to patients, ensuring their needs are met promptly and professionally.<br>• Monitor and address insurance-related issues to streamline patient billing and claims processes.<br>• Participate in recruiting efforts for new staff and assist with their onboarding and training.
