<p><strong>Revenue Integrity Manager – Healthcare-</strong> Full-Time, Permanent</p><p><strong>Location:</strong> Near Farmington, CT (ONSITE)</p><p><strong>Salary Range:</strong> $90,000–$125,000 annually (Medical, Dental & Vision (MDV) and retirement plan offered)</p><p><br></p><p>We are seeking an experienced <strong>Revenue Integrity Manager</strong> to join a healthcare organization near Farmington, CT. This individual will oversee revenue integrity initiatives, ensuring accurate charge capture, revenue cycle performance, and compliance with established healthcare billing practices.</p><p><br></p><ul><li>Oversee revenue integrity operations to ensure accurate and compliant charge capture processes.</li><li>Identify opportunities to improve revenue cycle performance and maximize reimbursement.</li><li>Monitor, analyze, and report on key performance indicators (KPIs) related to revenue integrity and financial performance.</li><li>Lead initiatives to reduce claim denials, identify trends, and implement corrective action plans.</li><li>Partner with clinical, billing, coding, and finance teams to improve charge accuracy and revenue capture.</li><li>Identify revenue leakage and develop strategies to improve operational efficiencies.</li><li>Ensure compliance with healthcare billing regulations, payer requirements, and organizational policies.</li><li>Supervise, mentor, and develop team members while promoting accountability and operational excellence.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Bachelor's degree required.</li><li>Previous experience in healthcare revenue cycle management, medical coding management or revenue integrity.</li><li>Strong knowledge of healthcare charge capture processes.</li><li>Experience developing, monitoring, and analyzing KPIs.</li><li>Demonstrated experience with healthcare denials management and resolution.</li><li>Previous supervisory or management experience required.</li><li>Strong analytical, communication, and leadership skills.</li></ul><p>Please apply today to Daniele.Zavarella@roberthalf(com)!</p><p><br></p>
<p>Medical Records Clerk</p><p><br></p><p><br></p><p>We are looking for a detail-oriented Medical Records Clerk to support documentation review and provider outreach for a growing healthcare team in Centennial, Colorado. This Contract to Permanent position is ideal for someone who can evaluate clinical records thoughtfully, manage follow-up communication with medical offices, and stay effective in a changing environment. The role requires strong judgment, professionalism, and confidence working across electronic systems while helping ensure records meet established guidelines.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Examine patient charts, progress notes, and supporting medical documentation to confirm completeness, accuracy, and alignment with required standards.</p><p><br></p><p>• Process certificates and related records by reviewing details carefully and making informed decisions based on clinical documentation.</p><p><br></p><p>• Place outbound calls to physicians' offices and other healthcare providers to obtain missing records, verify documentation status, and follow up on outstanding items.</p><p><br></p><p>• Respond to incoming calls professionally and assist with questions related to medical documentation and record processing.</p><p><br></p><p>• Navigate multiple electronic systems throughout the day, including newer tools that support document review, and apply independent judgment when validating flagged information.</p><p><br></p><p>• Assess records highlighted by automated review technology and determine whether the documentation supports qualification criteria.</p><p><br></p><p>• Maintain organized documentation workflows and update records consistently to support timely processing.</p><p><br></p><p>• Participate in weekly team meetings to share updates, discuss case progress, and stay aligned on priorities.</p>
<p>We are looking for a litigation attorney with 3+ years of experience to join a reputable, 200+ attorney firm, serving hospitals and health plans. The healthcare team at this firm is woman run; it’s a combination of litigators and transactional lawyers. This position focuses on resolving complex disputes and advising clients on regulatory, operational, and contractual issues affecting care providers. The role offers a strong mix of counseling and dispute resolution work, with an emphasis on mediation and arbitration rather than frequent courtroom trials. <strong>This role can be remote, with a strong preference for candidates local to Southern California. </strong></p><p><br></p><p><strong><u>Responsibilities</u>:</strong></p><p>• Represent healthcare clients in litigation-related matters with a primary emphasis on mediation, arbitration, and other dispute resolution proceedings.</p><p>• Counsel health plans, hospitals, and related organizations on healthcare regulations, compliance obligations, and day-to-day operational legal issues.</p><p>• Provide legal guidance on reimbursement matters, including issues involving public healthcare programs and managed care arrangements.</p><p>• Advise clients on health information privacy and security requirements and support risk management efforts related to sensitive data.</p><p>• Assist with healthcare transactions, including merger and acquisition matters, by evaluating legal risks and supporting deal execution.</p><p>• Prepare motions, briefs, discovery materials, and other legal documents in support of active healthcare disputes.</p><p>• Maintain a practice consistent with an annual billable expectation of 1,850 hours, with eligible pro bono time counting toward that target.</p><p><br></p><p><strong><u>Perks of Firm</u></strong>:</p><p>· Work-from-anywhere policy.</p><p>· Good community, despite being mostly remote. Every office has weekly lunches and regular practice group meetings.</p><p>· Employee resource groups for certain demographics / employees interested in certain topics.</p><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical Records Clerk</strong> for a <strong>contract-only opportunity expected to last approximately 6–8 weeks</strong>. This role will support the accurate organization, maintenance, and processing of patient medical records in a fast-paced healthcare environment.</p><p><br></p><p>The ideal candidate will have strong administrative skills, experience handling confidential information, and the ability to work efficiently while maintaining a high level of accuracy.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review, organize, and maintain patient medical records</li><li>Scan, file, and upload documents into electronic medical records systems</li><li>Ensure records are complete, accurate, and properly categorized</li><li>Respond to requests for medical records in a timely manner</li><li>Maintain strict confidentiality and compliance with HIPAA regulations</li><li>Assist with chart audits and record clean-up projects</li><li>Communicate with internal departments regarding missing or incomplete documentation</li></ul><p><br></p>
<p><strong>Litigation Attorney Opportunity (Medical Malpractice / Insurance Defense)</strong></p><p><strong>Location:</strong> Seattle, WA or Spokane, WA (Hybrid)</p><p>Robert Half is partnering with a highly respected and established Pacific Northwest law firm to identify an experienced <strong>Litigation Attorney</strong> to join its growing healthcare and defense practice. This is an excellent opportunity for an attorney who is looking to take on sophisticated, high-stakes matters while working in a collaborative and well-supported environment.</p><p><br></p><p><strong>Overview of the Role</strong></p><p>The firm is seeking a motivated attorney with <strong>3–7 years of litigation experience</strong>, with a background in <strong>medical malpractice, personal injury, or insurance defense</strong>. This role offers significant responsibility, direct client contact, and the ability to contribute meaningfully to case strategy and trial work.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Represent healthcare providers, hospitals, long-term care facilities, product manufacturers, and medical institutions in complex litigation matters</li><li>Conduct legal and medical research; draft pleadings, motions, and briefs</li><li>Analyze medical records, manage discovery, and conduct depositions</li><li>Support trial preparation and participate in trial proceedings</li><li>Collaborate on case strategy, evaluation, and overall case management</li></ul><p><strong>Compensation & Benefits</strong></p><p>The firm offers a competitive compensation package with a base salary in the range of <strong>$135,000 – $165,000</strong>, depending on experience and location, along with bonus potential tied to billable hours.</p><p><br></p><p>Benefits include:</p><ul><li>Comprehensive medical coverage (PPO and HDHP options with strong employer contributions)</li><li>Health Savings Account (with employer contribution) and Flexible Spending Accounts</li><li>100% employer-paid dental, vision, life, and disability insurance</li><li>401(k) with discretionary profit-sharing contributions</li><li>Paid parental leave and generous PTO + holidays</li><li>Hybrid work flexibility</li><li>Professional development support and CLE opportunities</li><li>Commuter benefits (parking or transit pass)</li><li>Technology support including laptop and optional mobile coverage</li></ul>
<p>We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support a behavioral health organization in Tucson, Arizona. This contract opportunity with potential for a long-term role is ideal for someone who can manage claim activity, follow up on outstanding balances, and help improve reimbursement outcomes in a fast-paced healthcare setting. The right candidate will bring hands-on experience in medical billing and collections while working effectively with electronic health record and practice management systems.</p><p><br></p><p>Responsibilities:</p><p>• Process medical claims accurately and submit billing information in a timely manner to support prompt reimbursement.</p><p>• Review unpaid or denied claims, investigate issues, and take corrective action to resolve billing discrepancies.</p><p>• Follow up with insurance carriers and other payers regarding claim status, appeals, authorizations, and outstanding payments.</p><p>• Manage accounts receivable activity by tracking aging balances and pursuing appropriate collection efforts.</p><p>• Verify benefits and confirm coverage details to reduce billing errors and support clean claim submission.</p><p>• Maintain complete and accurate documentation within billing and EHR platforms, including systems such as NextGen or Netsmart when applicable.</p><p>• Coordinate with internal teams to address claim issues, payment questions, and account updates related to behavioral health services.</p>
We are looking for an experienced Sr. Healthcare IT Compliance Manager to oversee compliance, audit readiness, and risk controls for healthcare-related operations in Spring Hill, Florida. This role partners with leadership and cross-functional teams to strengthen regulatory alignment, improve internal controls, and support high standards across compliance programs and physician services activities. The ideal candidate brings strong healthcare industry knowledge, sound judgment, and the ability to translate regulatory expectations into practical business processes.<br><br>Responsibilities:<br>• Direct compliance initiatives that support healthcare operations, ensuring practices align with applicable laws, standards, and internal governance expectations.<br>• Plan and conduct internal reviews, operational audits, and risk assessments to identify control gaps and recommend practical corrective actions.<br>• Create, maintain, and enhance policies, procedures, and training materials that promote compliant behavior and consistent operational execution.<br>• Work closely with stakeholders across leadership, clinical support functions, and business teams to address regulatory concerns and strengthen oversight processes.<br>• Manage preparation for external examinations, customer reviews, and internal audit activities by organizing documentation, tracking remediation, and monitoring follow-through.<br>• Investigate reported compliance issues, evaluate root causes, and implement preventive measures that reduce future exposure.<br>• Review vendor relationships, contracts, and operational workflows to identify compliance risks related to healthcare services and supporting technologies.<br>• Monitor changes in healthcare regulations and industry guidance, then advise leadership on potential operational impact and recommended actions.
<p>Our client a growing healthcare organization seeking a Senior Legal Counsel with strong experience in healthcare contracting, managed care, and regulatory compliance. This position will work closely with senior leadership on complex commercial agreements, payer relationships, and healthcare regulatory matters.</p><p><br></p><p>Candidates with healthcare related in-house legal experience should reach out to Kevin Ross w/ Robert Half in Philadelphia for immediate consideration.</p>
<p>A Healthcare company is looking for <strong>bilingual Medical Receptionist </strong>to join a healthcare team in Los Angeles, California. This Medical Receptionist serves as the first point of contact for patients and visitors, creating a welcoming experience while supporting efficient front office operations. The ideal candidate is fluent in<strong> Korean and English</strong>, highly organized, and comfortable managing administrative tasks in a fast-paced clinical environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome patients and guests with a courteous, detail-oriented approach while communicating clearly in both Korean and English.</p><p>• Confirm insurance details, process copayments, and review forms to ensure registration information is complete and accurate.</p><p>• Support patient arrival and departure activities, including check-in, check-out, and timely entry of information into the practice system.</p><p>• Work closely with providers and office staff to help maintain an organized schedule and steady patient flow throughout the day.</p><p>• Manage documentation tasks such as processing medical records requests, scanning files, and maintaining orderly records.</p><p>• Perform general administrative duties, including preparing correspondence, sending faxes, and monitoring front office supply levels.</p><p>• Protect sensitive patient information by following healthcare privacy standards and established office procedures.</p><p><br></p><p><strong>Benefits: </strong>Health, Dental, Vision, 401k, and Sick Time Off.</p>
Our client in the medical billing industry is seeking multiple Medical Billing Clerks to join their growing team. This is an excellent opportunity for candidates with experience in the medical field who are looking to build a long-term career with a company that offers strong training, stability, and an outstanding benefits package. <br> The Medical Billing Clerk will be responsible for supporting billing operations, assisting patients and insurance carriers, and ensuring claims are processed accurately and efficiently. The ideal candidate will have prior exposure to medical office or healthcare-related environments and be comfortable handling billing inquiries, claims follow-up, and payment discrepancies. <br> Key Responsibilities: <br> Process and submit medical claims to insurance companies Review accounts for billing accuracy and correct billing discrepancies Perform data entry related to patient information, charges, payments, and account updates Handle inbound and outbound customer service calls regarding billing questions and account status Interpret and explain Explanation of Benefits (EOBs) Work with insurance companies to resolve claim issues and payment delays Assist with collections activity on outstanding balances in a detail oriented manner Maintain accurate billing records and documentation Support internal billing functions and ensure timely claim submission and follow-up Qualifications: <br> Some prior experience working in the medical field is required Previous experience in medical billing, medical office support, or healthcare administration preferred Knowledge of medical billing terminology and Explanation of Benefits (EOBs) required Experience with customer phone support Strong data entry and administrative skills Requires all candidates required to undergo drug screening and all candidates required to undergo background check process Familiarity with claims submissions and insurance company processes Ability to identify and resolve billing discrepancies detail oriented communication skills and strong attention to detail Comfortable handling some collections responsibilities Training Provided: <br> In-house training on medical codes In-house training on billing software
<p>For consideration, please reach out to<strong> Jennifer Lavoie</strong> as soon as possible, ensure to include your most current resume when you apply. <strong><em>Connect with me on LinkedIn </em></strong>at Jennifer Lavoie!</p><p><br></p><p>If you currently work with a recruiter from Robert Half Finance & Accounting recruiter, please contact them directly.</p><p><br></p><p>Robert Half is seeking a Finance Manager for one of our clients in the Rutland VT area. This Finance Manager will guide financial planning, reporting, and compliance for a community-focused healthcare organization in Vermont. This Finance Manager position supports the financial health of a Federally supported Health Center by delivering accurate analysis, reimbursement oversight, and practical budget management. The role works closely with operational and clinical leaders to help preserve access to essential care through sound financial decision-making.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead the development, administration, and ongoing review of operating and capital budgets, including financially supported grant programs.</p><p>• Evaluate monthly and year-to-date financial results, identify performance trends, and present actionable insights to senior leadership.</p><p>• Build cash flow projections and contribute to long-range financial strategies suited to a low-volume rural healthcare setting.</p><p>• Prepare and analyze Medicare cost reporting and other required reimbursement filings tied to Critical Access Hospital operations.</p><p>• Track reimbursement activity, including interim rate changes and settlement outcomes, while helping maintain compliance with government payment programs.</p><p>• Partner with accounting leadership to produce financial statements, management reporting, and summaries for executive and board review.</p><p>• Strengthen internal controls and uphold financial policies that align with state, federal, and healthcare regulatory standards.</p><p>• Work with department leaders to assess spending, improve cost efficiency, and support service line and staffing productivity analysis.</p><p>• Collaborate with revenue cycle teams to review payer trends, denials, collections, pricing, and charge capture performance in a regulated environment.</p>
<p>We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes <strong><u>rotating weekend</u></strong> coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
<p><strong><u>Medical Billing Manager (Full time, Permanent)</u></strong></p><p><strong>Location:</strong> Greater Manchester, CT Area (ONSITE!!)</p><p><strong>Compensation:</strong> $70,000–$90,000, depending on experience</p><p><strong>Benefits:</strong> Comprehensive benefits package, generous PTO, and excellent retirement plan</p><p><br></p><p>The Medical Billing Manager is responsible for overseeing all medical billing and coding operations to ensure accurate claims submission, timely reimbursement, regulatory compliance, and efficient revenue cycle management. This role supervises billing and coding staff, monitors accounts receivable, resolves complex billing issues, and implements processes to improve accuracy, productivity, and financial performance.</p><p><br></p><ul><li>Oversee all medical billing and coding operations to ensure accurate, timely claim submission, proper reimbursement, and compliance with applicable regulations and payer requirements.</li><li>Manage the revenue cycle, including claims processing, payment posting, accounts receivable, denial management, appeals, and collections.</li><li>Supervise, train, and evaluate billing and coding staff to ensure productivity, accuracy, and adherence to departmental policies and procedures.</li><li>Monitor billing performance, A/R aging, denial rates, and collection trends; implement process improvements to maximize reimbursement and reduce outstanding balances.</li><li>Ensure accurate coding, appropriate supporting documentation, and compliance with HIPAA, coding standards, and insurance billing guidelines.</li><li>Conduct routine audits, identify billing discrepancies, and implement corrective actions to improve quality and minimize revenue loss.</li><li>Oversee billing systems and workflows, prepare performance reports, and collaborate with clinical, administrative, and finance teams to resolve billing issues and improve operational efficiency.</li></ul><p>Qualifications</p><ul><li>Minimum of 3 years of progressive Medical Billing leadership experience</li><li>Experience within a multi-specialty healthcare environment preferred</li><li>Hands-on experience with EPIC - a plus.</li><li>Must be well versed with payers</li><li>Excellent analytical, communication, and leadership skills</li><li>Ability to thrive in a fast-paced, collaborative healthcare environment</li></ul><p><br></p><p><strong>PLEASE APPLY TO DANIELE.ZAVARELLA@ROBERTHALF(COM)!</strong></p>
<p>We are looking for a detail-oriented Medical Billing Specialist to support billing operations for a healthcare facility in Fayetteville, North Carolina. This Long-term Contract position is ideal for someone who can manage claim processing accurately, follow up on outstanding balances, and help maintain efficient revenue cycle activities. The person in this role will work closely with internal teams to help ensure billing records are complete, timely, and compliant with healthcare billing standards.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit medical claims with a high level of accuracy to support timely reimbursement</p><p>• Review billing documentation for completeness and resolve discrepancies before claim submission</p><p>• Monitor unpaid or denied claims and take appropriate follow-up actions to improve collections</p><p>• Communicate with insurance carriers, patients, and internal staff to address billing questions and payment issues</p><p>• Post payments, adjustments, and other billing updates while maintaining organized account records</p><p>• Assist with account reconciliation and help identify billing trends or recurring issues that affect revenue cycle performance</p>
<p>We are seeking a compassionate, professional, and detail-oriented Medical Receptionist to join a busy healthcare office in the Syracuse area. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while supporting daily front-office operations. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced medical environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a courteous and professional manner</li><li>Answer and direct incoming phone calls and respond to patient inquiries</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographics, insurance information, and medical records</li><li>Collect copays and process payments as needed</li><li>Maintain accurate patient files and electronic medical records (EMR)</li><li>Assist with patient registration and intake paperwork</li><li>Coordinate communication between patients, providers, and clinical staff</li><li>Handle incoming and outgoing mail, faxes, and medical documentation</li><li>Ensure compliance with HIPAA and confidentiality regulations</li><li>Perform other administrative and clerical duties as assigned</li></ul><p><br></p>
<p>We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Ithaca, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment.</p><p><br></p><p>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</p><p>Schedule, reschedule, and confirm patient appointments.</p><p>Verify patient demographic and insurance information.</p><p>Assist patients with questions regarding services, billing, and office policies.</p><p>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</p><p>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</p><p>Process referrals, authorizations, and medical record requests as needed.</p><p>Handle sensitive and confidential information in compliance with HIPAA regulations.</p><p>Resolve patient concerns and escalate issues when appropriate.</p><p>Perform additional administrative and customer service duties as assigned.</p>
<p>The Healthcare Business Analyst – Pharmacy API Integrations is responsible for managing and improving API integrations between the organization and external pharmacy partners. This role serves as a key point of contact for API-related initiatives, ensuring integrations are well-documented, reliable, secure, and designed to support efficient pharmacy operations and a positive customer experience.</p><p><br></p><p>The individual will collaborate with external partners and internal teams across software engineering, quality assurance, project management, and operations to define requirements, resolve integration challenges, and deliver effective technical solutions. A major focus will be monitoring operational KPIs and identifying opportunities to improve performance, including faster prescription fulfillment, fewer escalations, and reduced manual intervention.</p><p><br></p><p>The ideal candidate combines strong technical and analytical skills with excellent communication, customer service, and project ownership capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee pharmacy API integrations and continuously improve the experience for internal users, external pharmacy partners, and software implementation teams.</li><li>Consult with external customers and technology partners to provide guidance on API integration requirements, implementation, and best practices.</li><li>Maintain accurate, comprehensive, and up-to-date API documentation for external partners and internal stakeholders.</li><li>Collaborate with business analysts, project managers, software engineers, QA, and operations teams to define integration designs, data requirements, and workflows.</li><li>Translate business needs into clear technical requirements and develop integration solutions that support customer and operational objectives.</li><li>Investigate and troubleshoot integration issues, identify system gaps, and recommend solutions to improve reliability and performance.</li><li>Evaluate proposed solutions for technical and operational feasibility, ensuring they meet business requirements.</li><li>Monitor integration performance and operational KPIs, identifying opportunities to improve prescription fulfillment speed, reduce escalations, and minimize manual processes.</li><li>Apply a strong understanding of software development principles and API technologies to connect systems across organizations.</li><li>Stay current with emerging API technologies, industry standards, and integration best practices.</li><li>Maintain technical knowledge through ongoing professional development, industry research, and participation in relevant professional networks.</li><li>Follow established security, privacy, and administrative safeguards when performing job responsibilities.</li><li>Ensure compliance with HIPAA requirements and applicable healthcare data protection standards.</li></ul><p><strong>Performance Expectations</strong></p><p>Success in this role will be measured by the quality and accuracy of API documentation, effectiveness and reliability of integration solutions, and timely communication with external partners, vendors, business users, and internal IT teams. Additional performance measures include code resiliency, defect rates, integration stability, and improvements in operational efficiency.</p>
<p>We are looking for a Part-Time Medical Receptionist to support daily front-desk operations for a busy healthcare setting. This is a contract position that requires strong communication skills, excellent organization, and a patient-focused approach. The ideal candidate will create a welcoming experience for visitors while coordinating appointments, handling incoming calls, and assisting with administrative tasks in a fast-paced medical office. Houston, Texas, 77024. </p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors, provide a positive first impression, and guide them through front-desk procedures.</p><p>• Coordinate appointment scheduling, update calendars, and help manage changes or cancellations efficiently.</p><p>• Register arriving patients, and maintain accurate intake information.</p><p>• Answer and direct calls on a multi-line phone system while responding to routine questions with professionalism.</p><p>• Verify insurance information before visits and communicate any coverage-related issues to the appropriate team members.</p><p>• Support daily medical office operations by completing reception and administrative duties with attention to detail.</p><p>• Use healthcare office software such as NextGen Healthcare or NextTech when applicable to document or manage front-office tasks.</p><p>• Communicate clearly with patients, providers, and internal staff to ensure smooth office workflow and timely service.</p>
<p>We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Cortland, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment.</p><p><br></p><p>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</p><p>Schedule, reschedule, and confirm patient appointments.</p><p>Verify patient demographic and insurance information.</p><p>Assist patients with questions regarding services, billing, and office policies.</p><p>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</p><p>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</p><p>Process referrals, authorizations, and medical record requests as needed.</p><p>Handle sensitive and confidential information in compliance with HIPAA regulations.</p><p>Resolve patient concerns and escalate issues when appropriate.</p><p>Perform additional administrative and customer service duties as assigned.</p>
<p>We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Vestal, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Verify patient demographic and insurance information.</li><li>Assist patients with questions regarding services, billing, and office policies.</li><li>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</li><li>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</li><li>Process referrals, authorizations, and medical record requests as needed.</li><li>Handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Resolve patient concerns and escalate issues when appropriate.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul><p><br></p>
<p>Robert Half is seeking individuals to join one of our prestigious Fortune 500 healthcare organizations as a Release of Information Specialist (ROI). We are specifically seeking two individuals to work at our Chandler, AZ facility and one individual to work at our Gilbert facility. The Release of Information Specialist opening is a contract to hire opportunity and requires individuals to sit onsite at one of the previously mentioned healthcare facilities. If you are detail oriented healthcare professional with Release of Information (ROI) experience working in a fast paced hospital setting this role may be for you! </p><p><br></p><p>Responsibilities:</p><ul><li>Process and fulfill requests for medical records while ensuring compliance with HIPAA, hospital policies, and applicable state and federal regulations.</li><li>Review and validate authorizations, consent forms, subpoenas, court orders, and other legal documentation prior to releasing protected health information (PHI).</li><li>Manage and process patient, legal, insurance, and next-of-kin release requests, ensuring all required documentation and approvals are obtained before disclosure.</li><li>Retrieve, compile, and distribute medical records from electronic health record (EHR) systems and paper files in a timely and accurate manner.</li><li>Respond to requests from patients, providers, insurance companies, attorneys, and government agencies while meeting established service-level expectations.</li><li>Document and track all disclosures of protected health information in accordance with organizational and regulatory requirements.</li><li>Perform quality reviews of records to ensure accuracy, completeness, and appropriate redaction of sensitive information before release.</li><li>Collaborate with clinical staff, patients, and external requestors to resolve record-related questions and clarify release requirements.</li><li>Maintain strict confidentiality and safeguard patient information throughout all stages of the release process.</li><li>Support audits, compliance reviews, and departmental process improvement initiatives related to health information management.</li></ul>
<p>We are looking for a<strong> Release of Information Specialist</strong> to join our team for a contract to permanent opportunity that is <strong>based Boulder, CO</strong>. The <strong>Release of Information Specialist</strong> role requires a detail-oriented individual who can effectively manage office operations while supporting healthcare-related functions. The <strong>Release of Information Specialist</strong> will play a pivotal role in ensuring smooth workflows and collaboration across teams.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate requests for medical records to ensure proper authorization and compliance with HIPAA regulations.</p><p>• Utilize electronic health record (EHR) systems to locate, prepare, and distribute requested records.</p><p>• Maintain a detailed log of released records and ensure confidentiality throughout the process.</p><p>• Communicate effectively with patients, providers, and third-party requestors to clarify documentation and resolve inquiries.</p><p>• Ensure quality and accuracy in every step of the record release process.</p>
<p>We are seeking a detail-oriented <strong>Health Information Management (HIM) Associate</strong> for a contract opportunity. This role is responsible for supporting the integrity, accuracy, and security of patient health records while helping ensure compliance with organizational policies and healthcare regulations. </p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm CST</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review, organize, and maintain patient medical records</li><li>Ensure records are complete, accurate, and properly filed</li><li>Process requests for medical records and release of information in accordance with privacy regulations</li><li>Perform data entry and document indexing within electronic medical record systems</li><li>Assist with chart audits, record retrieval, and record reconciliation</li><li>Help maintain confidentiality and compliance with HIPAA and internal policies</li><li>Communicate with clinical and administrative staff regarding documentation issues</li><li>Support other HIM department functions and special projects as needed</li></ul><p><br></p>
<p>We are seeking a friendly, professional, and organized Medical Receptionist to support the front desk operations of a busy healthcare practice. This individual will be responsible for creating a welcoming experience for patients while assisting with scheduling, registration, insurance verification, and general administrative support. The ideal candidate has strong customer service skills, excellent attention to detail, and the ability to remain calm and professional in a fast-paced medical environment.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and check in patients in a professional and welcoming manner</li><li>Answer incoming phone calls and assist patients with questions and scheduling</li><li>Schedule, confirm, reschedule, and cancel patient appointments</li><li>Register new patients and update demographic and insurance information</li><li>Verify insurance eligibility and benefits</li><li>Collect copays, deductibles, and patient balances when applicable</li><li>Maintain accurate and confidential patient records</li><li>Communicate with physicians, nurses, medical assistants, and other clinical staff</li><li>Assist patients with forms, referrals, authorizations, and general inquiries</li><li>Monitor patient flow and communicate delays or scheduling changes</li><li>Scan, upload, and maintain medical documentation</li><li>Follow HIPAA and patient confidentiality requirements</li><li>Assist with medical records requests and administrative paperwork</li><li>Maintain a clean, organized, and professional front desk area</li><li>Provide additional administrative support as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Scheduler to support patient access and appointment coordination for a healthcare organization in <strong>Asheville, North Carolina.</strong> This Long-term Contract position is ideal for someone who communicates with empathy, stays organized in a fast-paced clinical setting, and can manage scheduling needs with accuracy. The person in this role will help patients navigate appointments, keep provider calendars aligned, and ensure records are current and complete. Please note: this is ON-SITE</p><p><br></p><p>Responsibilities:</p><p>• Manage new, follow-up, and changed appointments by aligning patient needs with provider and clinic availability.</p><p>• Respond to inbound calls from patients and guide them through scheduling requests, changes, and general appointment questions.</p><p>• Work closely with physicians, nursing teams, and other departments to arrange visits that support continuity of care.</p><p>• Confirm and revise patient demographic and insurance details to keep registration information accurate.</p><p>• Share visit times, check-in expectations, and preparation instructions so patients are well informed before appointments.</p><p>• Enter and maintain precise appointment and patient data within the electronic health record and related scheduling tools.</p><p>• Review provider calendars regularly, resolve booking conflicts, and adjust schedules when operational changes occur.</p><p>• Support referral coordination and authorization-related tasks in accordance with clinic procedures.</p><p>• Interact professionally with patients, families, clinical staff, and colleagues while safeguarding confidential health information.</p><p>• Complete additional front-office and administrative support duties as needed to assist daily operations.</p>