<p><strong>Tier 2 / Tier 3 Support Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for a Tier 2/3 Support Engineer who has a solid foundation in IT support and a genuine interest in cybersecurity. This role is ideal for someone who earned a cybersecurity degree but has spent the last few years building practical experience in infrastructure support — desktop, server, networking, or a mix of all three. You’ll be handling escalated technical issues, supporting core systems, and working closely with the team to strengthen overall IT operations.</p><p>This is a great fit for someone who wants to continue growing in support while slowly leveling up toward security responsibilities over time.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide technical support for desktop and laptop hardware and software issues, including installation, configuration, and troubleshooting</li><li>Assist in the deployment and maintenance of desktop and laptop computers, peripherals, and software</li><li>Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues</li><li>Work closely with other IT team members to resolve technical issues and improve processes</li><li>Provide excellent customer service and effectively communicate technical solutions to non-technical users</li><li>Participate in the development and implementation of technical policies, procedures, and best practices</li><li>Participate in the development and maintenance of technical documentation</li><li>Stay up-to-date with new technologies and industry trends</li></ul><p><br></p>
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Indianapolis, Indiana. This long-term contract position offers an excellent opportunity to showcase your expertise in IT support and troubleshooting. The ideal candidate will play a vital role in ensuring smooth technical operations and providing exceptional service to end-users.<br><br>Responsibilities:<br>• Respond promptly to incoming service desk tickets and provide effective solutions to technical issues.<br>• Manage and maintain user accounts within Active Directory, ensuring proper permissions and security protocols.<br>• Troubleshoot and resolve software and hardware problems related to Microsoft Windows 10 systems.<br>• Provide guidance and support to end-users experiencing technical difficulties.<br>• Monitor system performance and address potential issues proactively.<br>• Document resolutions and maintain accurate records of support interactions.<br>• Install, configure, and update software applications as required.<br>• Collaborate with other IT team members to implement improvements and optimize workflows.<br>• Deliver exceptional customer service while maintaining a detail-oriented approach.<br>• Ensure compliance with internal IT policies and procedures.
<p><strong>Desktop Deployment Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for someone who thinks like an engineer but isn’t afraid to get hands-on with desktop deployment. This role is perfect for a software developer who drifted into systems work, or a sysadmin who enjoys automating, scripting, and streamlining everything they touch. You’ll help build, optimize, and support a large Windows desktop environment while applying the same mindset you’d bring to writing clean, scalable code. </p><p><br></p><p>In this role, you will work closely with other IT teams to ensure that our desktop environment is integrated into our overall network infrastructure. You will have the opportunity to work on a variety of projects, from deploying new desktops and laptops to developing and implementing automation tools to streamline our deployment processes.</p><p><br></p><p>The Desktop Deployment Technician will be responsible for managing multiple tasks and projects simultaneously, while maintaining a high level of accuracy and attention to detail. You will need to be proactive and possess excellent communication skills to provide timely and effective support to end-users and other stakeholders.</p><ul><li>Prepare and deploy desktops and laptops for end-users, including imaging, configuration, and testing.</li><li>Install, configure, and maintain operating systems, software applications, and hardware components.</li><li>Perform upgrades and patches to operating systems, applications, and hardware as required.</li><li>Provide technical support to end-users on desktop-related issues, including troubleshooting, diagnosing, and resolving problems.</li><li>Coordinate with other IT teams to ensure that desktops and laptops are integrated into our overall network infrastructure.</li><li>Document procedures and guidelines related to desktop deployment and support.</li><li>Participate in special projects and initiatives related to desktop deployment and support as required.</li><li>Other duties as assigned</li></ul><p><br></p>
<p>Systems Engineer (Windows Server + VMware Focus) Location: North Indianapolis, IN – Onsite We are seeking a Systems Engineer with strong Windows Server and VMware experience to support one of our top clients in the Indianapolis area. This role is ideal for someone who has deep hands-on experience building, managing, and troubleshooting enterprise Windows Server environments and VMware clusters. This is an engineering-focused, highly technical position supporting a experienced infrastructure environment. Responsibilities Lead administration, configuration, and optimization of Windows Server 2016/2019/2022 Manage and maintain VMware ESXi/vSphere clusters, storage, performance, HA/DRS, and VM lifecycle Support Active Directory, DNS, DHCP, and Group Policy across the enterprise Troubleshoot complex server and virtualization issues (Tier 3/4 escalation) Assist with Citrix, Intune/MDM, Ivanti, and endpoint imaging environments Support system hardening, patching, and security best practices Document infrastructure changes and mentor entry level team members Participate in disaster recovery planning and testing. </p><p><br></p><ul><li>Administer, configure, and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.</li><li>Deploy, manage, and optimize VMware ESXi/vSphere clusters, ensuring high availability and resource efficiency.</li><li>Maintain and troubleshoot Citrix infrastructure, including XenApp/XenDesktop, Citrix Virtual Apps and Desktops, and NetScaler (ADC) appliances.</li><li>Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software deployment, OS deployment, and remote support, ensuring compliance with corporate security policies.</li><li>Design, test, and implement automated Ivanti patching schedules, reporting, and remediation workflows for servers and workstations.</li><li>Manage Microsoft Intune for mobile device management (MDM) and mobile application management (MAM), including policy configuration, device enrollment, compliance monitoring, and application deployment for iOS, Android, and Windows devices.</li><li>Oversee enterprise imaging technologies for desktop and laptop deployment, ensuring standardization, rapid deployment, and lifecycle management across the organization.</li><li>Monitor system performance, capacity, and availability using enterprise monitoring tools, and proactively address potential issues.</li><li>Implement and maintain security best practices, including system hardening, vulnerability remediation, and endpoint security posture management.</li><li>Provide Tier 3/4 technical support and mentor junior team members.</li><li>Participate in disaster recovery planning, testing, and execution.</li><li>Contribute to infrastructure design, architecture decisions, and technical documentation.</li></ul><p><br></p>
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
<p>We are looking for a Front Desk Coordinator to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in ensuring the smooth operation of the front desk and related administrative tasks. This is a part-time opportunity requiring 20-30 hours per week, offering a dynamic and engaging work environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors, ensuring a welcoming and detail oriented atmosphere.</p><p>• Manage incoming and outgoing mail, including sorting and organizing deliveries.</p><p>• Oversee the setup and cleanup of conference rooms to ensure readiness for meetings.</p><p>• Stock and maintain the break room with necessary supplies and refreshments.</p><p>• Handle phone calls efficiently using a multi-line switchboard system.</p><p>• Provide concierge services to support staff and guests as needed.</p><p>• Maintain cleanliness and organization of the front desk area.</p><p>• Assist with administrative tasks as assigned to support office operations.</p>
We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
We are looking for an experienced IT Manager/Director to oversee and enhance IT operations within a non-profit organization based in Indianapolis, Indiana. This position requires a proactive leader who can manage systems, support infrastructure, and ensure the security and efficiency of technology solutions. This is a long-term contract opportunity for someone who is detail oriented and looking to make a meaningful impact.<br><br>Responsibilities:<br>• Manage and maintain Active Directory systems to ensure seamless authentication and directory services.<br>• Implement and oversee backup solutions to safeguard data integrity and recovery processes.<br>• Administer and troubleshoot Cisco technologies to optimize network performance and connectivity.<br>• Evaluate, maintain, and upgrade computer hardware to align with organizational needs.<br>• Develop and enforce configuration management practices to ensure consistency across IT systems.<br>• Collaborate with teams to identify and address technology needs within the organization.<br>• Monitor IT infrastructure and resolve technical issues promptly to minimize downtime.<br>• Ensure compliance with security standards and protocols to protect organizational data.<br>• Provide guidance and training to staff on best practices and new systems.<br>• Stay updated with emerging IT trends to propose innovative solutions.
<p>The Titles Administrative Assistant position will support the Titles Department by efficiently performing duties related to Titles operations to meet monthly funding goals. The Titles Administrative Assistant is responsible for managing the mail, and accurate and efficient organization/filing of documents. The position requires a high degree of professionalism, customer service, discretion, initiative, flexibility, and dependability. </p><p><br></p><p><strong><u>Essential Functions: </u></strong></p><ul><li>Receiving, sorting, and delivering USPS mail, FedEx, and UPS Processing, scanning, and filing documents </li><li>Notating and dating records </li><li>Demonstrating office procedures with a working knowledge of office equipment: computers, laptops, scanners, etc. </li><li>Using time management skills to prioritize assigned duties to meet workload needs </li><li>Preparing, organizing and storing information in paper and digital form Provide ad hoc support for the team as needed</li></ul>
<p>We are looking for an experienced Change Management Consultant to lead accessibility-focused initiatives for digital content and document remediation. This contract position is based in Bloomington, Indiana, and requires an individual with strong attention to detail, expertise in accessibility standards, and proficiency with Adobe Acrobat Pro tools. You will work independently, collaborating with stakeholders to ensure compliance with regulations and support best practices for accessibility. Remote workdays are certainly in play.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed accessibility reviews and remediation for digital documents, primarily PDFs, using Adobe Acrobat Pro.</p><p>• Collaborate with document creators to recreate or update files to meet accessibility standards.</p><p>• Develop and document workflows for remediation processes, ensuring smooth handoffs and future reference.</p><p>• Update and maintain web pages using backend systems to align with accessibility requirements, focusing on headers, paragraphs, and body content.</p><p>• Track and document remediation efforts using designated tools and systems.</p><p>• Provide technical guidance on Adobe Acrobat accessibility features to stakeholders.</p><p>• Ensure compliance with accessibility standards, including Section 508 and Web Content Accessibility Guidelines.</p><p>• Coordinate with city staff, web teams, and vendors to align accessibility initiatives with broader digital strategies.</p><p>• Maintain systematic logs and documentation for ongoing accessibility improvements.</p><p>• Support distributed teams in implementing accessibility compliance measures effectively.</p>
<p>We are looking for an experienced Full Charge Bookkeeper to join our client's team in Indianapolis, Indiana. In this role, you will oversee comprehensive accounting functions to ensure financial accuracy and operational efficiency. The ideal candidate will bring expertise in bookkeeping, financial reporting, and QuickBooks management, while contributing to the organization's overall success.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full general ledger and ensure the accuracy of financial records.</p><p>• Prepare financial statements on a monthly, quarterly, and annual basis.</p><p>• Reconcile bank accounts, credit cards, and general ledger accounts to maintain financial integrity.</p><p>• Oversee accounts payable processes, including vendor bill coding, entry, and payment.</p><p>• Generate and distribute customer invoices while managing accounts receivable and collections.</p><p>• Track job costing, inventory adjustments, and expenses related to manufacturing.</p><p>• Record journal entries, accruals, and depreciation to support accurate financial reporting.</p><p>• Monitor cash flow and assist with forecasting to guide financial planning.</p><p>• Maintain and optimize QuickBooks, including account setup and troubleshooting discrepancies.</p><p>• Provide operational support, such as managing digital and physical filing systems, assisting with purchasing, and addressing billing inquiries.</p>
<p>Do you possess excellent organizational skills and enjoy working in a fast-paced environment? Robert Half is seeking Administrative Assistants to support our clients’ frequent needs in the area. The Administrative Assistant roles typically include answering busy phone lines, greeting walk-in guests, and handling general clerical responsibilities. This is a dynamic position for an individual who is organized and committed to working with great companies. The Administrative Assistant will assist with filing, copying, and faxing for multiple departments. The Administrative Assistant will check mail and emails daily, respond to inquiries, forward communication, when necessary, set appointments, handle filing, and assist in coordinating schedules and activities. These roles will require strong computer and data entry skills, so proficiency in Microsoft Word and Microsoft Excel is preferred. The successful Administrative Assistant will be detail-oriented, have strong problem-solving skills, be able to communicate effectively, and have excellent customer service skills. The ideal Administrative Assistant will be self-directed, articulate, and provide positive attention to clients and vendors. </p>
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our client's team in Lafayette, Indiana. In this role, you will oversee key financial processes, ensuring timely and accurate management of accounts receivable tasks, customer accounts, and month-end activities. This position also involves administrative duties and customer service responsibilities to support operations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable functions for both organizational and commercial accounts.</p><p>• Process daily lockbox transactions, resolve discrepancies, and handle remote deposits.</p><p>• Monitor real-time bank feeds and ensure timely deposits of received checks.</p><p>• Address customer disputes, resolve account balance concerns, and manage refunds and late fees.</p><p>• Complete month-end invoicing for parking clients, management fees, and reimbursable expenses.</p><p>• Maintain accuracy in accounting systems such as Enumerate and QuickBooks.</p><p>• Administer parking access cards and coordinate parking garage operations, including signage and tickets.</p><p>• Manage building access systems, client keys, and clubhouse applications.</p><p>• Perform clerical duties such as document creation, filing, scanning, mailing, and record maintenance.</p><p>• Deliver outstanding customer service and contribute to team meetings to enhance processes.</p>
<p>Our company is seeking a talented Medical Accounts Receivable Specialist to join our team in a fully remote capacity. The ideal candidate is detail-oriented, proactive, and experienced in healthcare accounts receivable processes, with strong problem-solving and communication skills.</p><p><br></p><p><strong><em>Please note: Candidates must reside in the United States but may not live in California, New York, Washington, or Colorado.</em></strong></p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm EST</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Examine denied and unpaid medical claims to determine and document reasons for discrepancies.</li><li>Communicate directly with payers to follow up on outstanding claims, submit technical and clinical appeals, resolve payment variances, and secure timely and accurate reimbursement.</li><li>Identify root causes for underpayments, denials, and payment delays and collaborate with management to address trends in accounts receivable.</li><li>Maintain current knowledge of federal/state regulations and payer-specific requirements; act in compliance with all applicable rules.</li><li>Document all account activities accurately in the client’s host or tracking system, including contact details and essential claim information.</li><li>Proactively recommend process improvements and communicate claim and payment trends to management.</li><li>Employ critical thinking and strong problem-solving skills to resolve outstanding account balances while meeting productivity and quality standards.</li></ul><p><br></p>
We are looking for a skilled ITSM Migration Specialist to join our team in Indianapolis, Indiana. In this contract position, you will play a pivotal role in ensuring the successful transfer of data and configurations from Zendesk Service Desk to Jira Service Management. Ideal candidates will be detail-oriented professionals with hands-on experience in data migration and system optimization, as well as a strong background in IT project management.<br><br>Responsibilities:<br>• Lead the migration of data and configurations from Zendesk Service Desk to Jira Service Management, ensuring accuracy and efficiency.<br>• Serve as the subject matter expert for both Zendesk and Jira Service Management, providing guidance and solutions throughout the migration process.<br>• Collaborate with stakeholders to understand project requirements and establish clear migration objectives.<br>• Configure Jira Service Management to meet organizational needs and optimize workflows.<br>• Troubleshoot and resolve issues that arise during the migration process.<br>• Provide documentation and training to ensure smooth adoption of Jira Service Management post-migration.<br>• Utilize Agile Scrum methodologies to manage project timelines and deliverables effectively.<br>• Coordinate with cross-functional teams to ensure seamless integration of data and systems.<br>• Monitor and report on migration progress to stakeholders.<br>• Maintain high standards of data integrity and security throughout the project.
We are looking for a success-driven and detail-oriented Sales Assistant to join our team in Lafayette, Indiana. In this long-term contract position, you will play a vital role in supporting financial advisors as they guide members toward achieving their financial goals. This role requires strong organizational skills, effective communication, and the ability to work collaboratively within a team environment.<br><br>Responsibilities:<br>• Coordinate with clients to schedule and confirm appointments with financial advisors.<br>• Provide administrative support to ensure smooth daily operations within the Wealth Management department.<br>• Use advanced computer skills to navigate programs like Microsoft Word and Excel efficiently.<br>• Maintain and prioritize daily tasks to ensure all work is organized and completed on time.<br>• Deliver exceptional service by addressing inquiries and fostering trust with clients and team members.<br>• Participate actively in team discussions and contribute to a collaborative work environment.<br>• Assist in the preparation of reports, documents, and other materials as needed.<br>• Uphold a high standard of professionalism and confidentiality while handling sensitive information.
