<p>We are looking for a Customer Service Representative to support members and callers with professionalism, patience, and care in Indianapolis, Indiana. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping others, communicates with empathy, and can stay organized in a fast-paced service environment. In this role, you will handle customer inquiries, document interactions accurately, and use multiple systems to deliver timely and effective support while contributing to a mission-driven organization. This position is on-site working 9am-6:30pm Monday-Friday.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries with courtesy, professionalism, and a solutions-focused approach.</p><p>• Guide callers through questions or concerns, providing clear information and escalating more complex issues when appropriate.</p><p>• Navigate several systems and applications at the same time to access records, update information, and complete service tasks efficiently.</p><p>• Enter and maintain accurate customer data, notes, and case details to support thorough documentation and follow-up.</p><p>• Apply critical thinking to research issues, identify practical resolutions, and ensure each interaction is handled with care.</p><p>• Adapt to updated procedures, process changes, and shifting daily priorities while maintaining service quality.</p><p>• Collaborate with team members and leadership to support coverage needs and contribute to a positive work environment.</p><p>• Manage challenging conversations with active listening and de-escalation techniques to help achieve productive outcomes.</p><p>• Maintain dependable attendance and punctuality to ensure consistent support during scheduled shifts.</p>
<p>We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to permanent opportunity is ideal for someone who enjoys helping others, managing inquiries efficiently, and delivering a positive service experience in every interaction. In this role, you will assist individuals connected to a mission-driven organization that serves veterans, their families, and local communities. Success in this position requires strong communication, sound judgment, and the ability to work accurately across multiple systems in a fast-paced environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming customer inquiries by phone and provide clear, courteous, and solution-focused support.</p><p>• Document conversations, updates, and account details with a high level of accuracy while following established procedures.</p><p>• Use multiple applications and internal systems at the same time to research issues, enter information, and complete service requests.</p><p>• Investigate customer concerns, identify appropriate next steps, and escalate more complex matters when additional support is needed.</p><p>• Maintain a calm and attentive approach during challenging interactions and work to de-escalate concerns effectively.</p><p>• Adapt to updated workflows, system changes, and shifting priorities while continuing to meet service expectations.</p><p>• Collaborate with team members and supervisors to share information, resolve issues, and support daily operations.</p><p>• Meet attendance, schedule, and coverage expectations to help ensure consistent service for customers.</p>
<p>We are looking for an experienced L& D Consultant to lead onsite technical training initiatives in Indianapolis. This long-term contract position is suited for a trainer with strong telecom or data center expertise who can deliver structured instruction, support learner success, and partner with stakeholders to strengthen workforce readiness. The role is fully in person and focuses on high-volume adult learning delivery, training coordination, and continuous improvement of technical programs.</p><p><br></p><p>Responsibilities:</p><p>• Lead onsite technical training sessions for adult learners, using established curriculum and hands-on exercises to build job-ready skills in telecom and data center environments.</p><p>• Guide onboarding for new team members and ongoing learning activities while reinforcing consistent standards for safety, professionalism, and performance.</p><p>• Evaluate learner progress through assessments, coaching, and targeted follow-up to address knowledge gaps and improve outcomes.</p><p>• Work closely with trainers, subject matter experts, managers, and client stakeholders to identify development needs and support successful program execution.</p><p>• Maintain accurate records on attendance, performance, completions, and other training metrics to support reporting and decision-making.</p><p>• Review existing course content, recommend updates, and contribute to the creation of new instructional materials and learning resources.</p><p>• Organize training schedules, enrollment activity, classroom readiness, and equipment availability to ensure smooth day-to-day delivery.</p><p>• Prepare and maintain training spaces, including room setup, material readiness, and general upkeep for each session.</p><p>• Mentor associate trainers by sharing best practices, offering guidance, and helping elevate instructional quality across the team.</p><p>• Stay informed on current infrastructure tools, cabling practices, and industry developments, and travel when needed to support training activities.</p>
We are looking for a detail-oriented Mailroom Assistant to support insurance operations in Zionsville, Indiana. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on document handling, organized recordkeeping, and accurate processing of incoming and outgoing materials. The person in this role will help maintain efficient mailroom workflows by managing sensitive paperwork, supporting check-related tasks, and keeping document records current.<br><br>Responsibilities:<br>• Receive, sort, and review incoming annuity-related paperwork to ensure documents are routed and handled accurately.<br>• Scan physical files and assign the correct index information so records can be retrieved quickly and efficiently.<br>• Maintain an organized log of incoming checks and verify entries are recorded with accuracy and consistency.<br>• Prepare check images and coordinate timely delivery of deposits to the treasury team for further processing.<br>• Assemble, review, and distribute outgoing benefit checks to clients in accordance with established procedures.<br>• Track archived records and support document retention and destruction activities based on recordkeeping guidelines.<br>• Monitor office supply levels and assist with ordering materials needed for daily mailroom and administrative operations.
<p>We are seeking a detail‑oriented and proactive Purchasing Coordinator to support supplier management, cost analysis, and new model development activities. This role is ideal for someone who excels at building supplier relationships, analyzing pricing, coordinating cross‑functional efforts, and ensuring the organization receives the best value in quality, delivery, and cost.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Supplier Quoting & Cost Analysis</strong></p><ul><li>Issue Electronic Requests for Quote (ERFQ) to current and potential suppliers for new model parts.</li><li>Issue Engineering Change Notices (ECN) to suppliers and gather pricing for design changes on current and future production parts.</li><li>Review supplier pricing and compare against internal cost models to ensure accuracy and validity.</li><li>Create and maintain cost models and track commodity price changes monthly, quarterly, and annually.</li><li>Analyze cost competitiveness across suppliers for various materials and commodities.</li></ul><p><strong>Supplier Relationship & Performance Management</strong></p><ul><li>Establish and maintain strong working relationships with suppliers to promote collaboration.</li><li>Partner with suppliers on Kaizen, VA/VE, and cost‑reduction initiatives.</li><li>Lead meetings with suppliers to address performance, improvement plans, and supply chain matters.</li><li>Hold suppliers accountable for issues related to production, shipping, or quality, coordinating with internal teams to resolve concerns.</li><li>Work directly with suppliers to support improvement efforts when expectations or standards are not met.</li></ul><p><strong>Cross‑Functional Coordination</strong></p><ul><li>Collaborate with internal teams during New Model Development, including tooling timelines, trial events, and sample builds.</li><li>Provide clear updates to internal leadership on open issues, supplier activities, and action plans.</li><li>Support sourcing decisions, development timing, and price negotiations.</li></ul><p><strong>Purchasing & Administrative Duties</strong></p><ul><li>Issue Purchase Orders for mass production parts, trial components, tooling, and service parts.</li><li>Track all pricing changes driven by market shifts, engineering changes, and cost‑down programs.</li><li>Approve supplier invoices for payment within internal systems.</li></ul><p><strong>Technical & Analytical Skills</strong></p><ul><li>Strong negotiation skills related to pricing, timing, and project activities.</li><li>Solid analytical skills to compare multiple supplier offers and cost structures.</li></ul>
We are looking for an experienced Controller to lead accounting operations for a construction-focused organization in Fishers, Indiana. This position plays a central role in maintaining accurate financial records, supporting project-level financial oversight, and delivering timely reporting for business decisions. The ideal candidate brings strong technical accounting knowledge along with practical experience managing the financial demands of construction environments.<br><br>Responsibilities:<br>• Direct daily accounting activities across the general ledger, accounts payable, and accounts receivable functions.<br>• Oversee project-based financial tracking, including job cost monitoring and analysis of construction-related expenses.<br>• Prepare and review monthly financial close activities, ensuring journal entries, reconciliations, and supporting schedules are completed accurately and on time.<br>• Manage inventory accounting processes and help maintain reliable valuation and reporting controls.<br>• Develop budgets, compare results against forecasts, and provide financial insights to support operational planning.<br>• Produce regular financial statements and management reports that clearly communicate business performance.<br>• Administer AIA billing processes and help ensure invoicing aligns with contract requirements and project progress.<br>• Strengthen accounting procedures and internal controls to improve accuracy, compliance, and efficiency across the finance function.
<p>Accounts Receivable Specialist</p><p><br></p><p><strong>Contract-to-Hire | Manufacturing | Hybrid (3 Days In-Office Post-Training)</strong></p><p>We are partnering with a growing <strong>manufacturing company</strong> to hire an <strong>Accounts Receivable Specialist</strong> on a <strong>contract-to-hire basis</strong>. This role will be <strong>fully in-office during training</strong> and then transition to a <strong>hybrid schedule (3 days in office, 2 remote)</strong>. The ideal candidate has strong <strong>full-cycle A/R experience</strong>, works comfortably in <strong>SAP</strong>, and has advanced <strong>Excel skills (VLOOKUPs required)</strong>.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage full-cycle accounts receivable, including proactive collections, aging review, and follow-ups on an assigned customer portfolio</li><li>Execute dunning strategies, negotiate payments, and escalate high-risk or past-due accounts as needed</li><li>Evaluate customer creditworthiness, recommend credit limits, and approve or hold orders in accordance with company policy</li><li>Partner closely with Sales, Customer Service, and internal teams to resolve billing issues and disputes impacting payment</li><li>Investigate and resolve customer disputes to ensure timely cash collection and maintain strong customer relationships</li><li>Support accurate cash application and maintain detailed collection notes and account documentation</li><li>Track and report on A/R aging, DSO, collection performance, and credit risk trends for leadership</li></ul><p><br></p>
We are looking for a Senior Data Entry Clerk to support daily administrative operations in Indianapolis, Indiana through a Contract assignment. This role is well suited for someone who is comfortable working with digital records, handling routine office tasks, and maintaining accuracy in a fast-paced environment. The ideal candidate brings strong computer proficiency, dependable organizational habits, and the ability to manage recurring clerical work with attention to detail.<br><br>Responsibilities:<br>• Enter, update, and verify information in computer systems with a high level of accuracy.<br>• Provide day-to-day clerical support to the department by handling routine administrative tasks.<br>• Review records for completeness and correct errors or inconsistencies before final submission.<br>• Organize electronic and administrative documents so information is easy to locate and maintain.<br>• Use office software and internal systems to process data efficiently and support team workflows.<br>• Maintain consistent productivity while managing assigned tasks during a Monday through Friday schedule.
<p>We are looking for a detail-oriented Service Coordinator to support operations in Danville, Indiana. This position focuses on maintaining accurate stock records, coordinating inventory-related activities, and helping ensure materials are available to support daily workflow. The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment where scheduling and accuracy are essential.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as a first point of contact for customers regarding parts inquiries and service needs, in person and by phone</li><li>Schedule service appointments and coordinate workflow with service technicians</li><li>Communicate service updates, estimated completion times, and parts availability to customers</li><li>Assist with warranty claims and service documentation as needed</li><li>Receive, process, and track parts orders for service repairs and customer purchases</li><li>Maintain accurate parts inventory records and assist with cycle counts</li><li>Pull, stage, and distribute parts to service technicians in a timely manner</li><li>Coordinate returns, cores, and backorders with vendors and suppliers</li><li>Create and process work orders, invoices, and purchase orders</li><li>Ensure service and parts records are accurate and properly filed</li><li>Support the Service Manager and Parts Manager with reporting and daily operations</li><li>Maintain a clean, organized parts and service counter area</li></ul><p><br></p>
<p> * This role is responsible for delivering and supporting technical training programs for employees, ensuring effective onboarding, skill development, and knowledge retention.</p><p> * The position facilitates instructor-led and hands-on training, labs, and assessments using approved materials, while providing remediation and individualized support to meet learning objectives.</p><p> * The trainer collaborates closely with other trainers, managers, and leadership to assess training needs, coordinate schedules, maintain facilities and equipment, and contribute to the development and continuous improvement of training content.</p><p> * Responsibilities also include documenting trainee performance, tracking and reporting training data, staying current on data center and telecommunications best practices, and clearly communicating complex or sensitive information.</p><p> * Occasional travel may be required</p>
<p>We are looking for an Administrative Coordinator to support a mission-driven education foundation serving the manufacturing sector in Carmel, Indiana. This Long-term Contract position will partner closely with foundation leadership to organize programs, strengthen stakeholder engagement, and help deliver initiatives that support education, workforce development, and leadership advancement. The ideal candidate brings strong administrative coordination, project organization, and communication skills, along with the ability to manage multiple priorities in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day foundation programs and keep activities aligned with organizational goals, deadlines, and planned outcomes.</p><p>• Organize schedules, meetings, and key milestones to support smooth execution of educational and workforce development initiatives.</p><p>• Administer scholarship and grant-related processes, including application tracking, correspondence, documentation, and follow-up reporting.</p><p>• Maintain accurate program records, databases, and administrative files to support efficient operations and informed decision-making.</p><p>• Assist with donor outreach, stakeholder communications, and relationship management involving members, students, schools, and industry partners.</p><p>• Prepare letters, reports, presentations, and other materials that support fundraising efforts and program visibility.</p><p>• Monitor program results and compile updates, summaries, and performance information for leadership and board review.</p><p>• Support the rollout of new initiatives by coordinating logistics, researching information, and helping translate plans into actionable steps.</p>
<p>We are seeking a <strong>Learning & Development Consultant</strong> to help design, manage, and optimize enterprise training programs with a strong focus on <strong>learning content strategy, curriculum development, and learning operations</strong>.</p><p><br></p><p>This role is <strong>not a hands‑on technical trainer position</strong>. Instead, it’s ideal for someone who excels at partnering with subject matter experts, shaping high‑impact learning experiences, and ensuring training programs are effective, scalable, and aligned to business outcomes. <u>This is an onsite position, with the possibility to extend past the 90-days. </u></p><p><br></p><p><strong>What You’ll Do</strong></p><p><strong>Learning Strategy & Curriculum</strong></p><ul><li>Design, develop, and manage learning programs across <strong>Learning Resources, Content, and Curriculum Development</strong></li><li>Partner with subject matter experts to translate expertise into effective learning materials and exercises</li><li>Recommend appropriate learning delivery methods (virtual, blended, self‑paced, instructor‑led) to maximize knowledge transfer</li><li>Apply learning industry trends and best practices to continuously improve program quality</li></ul><p><strong>Program & Stakeholder Management</strong></p><ul><li>Collaborate with leadership to establish performance objectives and track progress</li><li>Build strong working relationships with business partners, managers, consultants, and trainers</li><li>Lead cross‑functional alignment on training priorities and execution</li></ul><p><strong>Quality, Measurement & Operations</strong></p><ul><li>Assess third‑party training programs and audit trainer delivery effectiveness</li><li>Monitor course utilization and learning resource adoption to ensure organizational needs are met</li><li>Use data and judgment to recommend improvements and innovative solutions</li></ul><p><strong>Communication & Leadership</strong></p><ul><li>Manage communication and internal marketing plans for new courses and training updates</li><li>Coach and mentor others by sharing deep knowledge of learning principles and program design</li><li>Communicate complex or sensitive information clearly and effectively</li><li>Lead by example and model behaviors aligned with organizational values</li></ul>