We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Indianapolis, Indiana. This long-term contract position is ideal for someone who is detail oriented and excels in providing technical assistance and resolving IT issues effectively. The role will involve supporting end-users, managing service desk requests, and ensuring a seamless technology experience.<br><br>Responsibilities:<br>• Respond promptly to service desk inquiries and resolve technical issues efficiently.<br>• Troubleshoot and support Microsoft Windows 10 systems and applications.<br>• Manage user accounts and permissions within Active Directory.<br>• Provide guidance and solutions for basic IT troubleshooting tasks.<br>• Document and track service desk tickets to ensure timely resolution.<br>• Assist in the installation and configuration of hardware and software.<br>• Collaborate with team members to address complex technical challenges.<br>• Maintain a high level of customer service while addressing user concerns.<br>• Monitor system performance and escalate issues as needed.<br>• Continuously update knowledge of IT systems and tools to improve support capabilities.
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
<p>As a Full-Time Engagement Professional (FTEP) Bookkeeper with Robert Half, you will be a full-time, salaried employee of Robert Half deployed on diverse client engagements across industries. This role is ideal for accounting professionals who enjoy variety, continuous learning, and the stability of a full-time role with the opportunity to support multiple organizations throughout the year.</p><p><br></p><p>FTEP Bookkeepers provide essential support in maintaining accurate financial records, managing daily accounting activities, and ensuring timely completion of month-end processes. You’ll work closely with client teams, controllers, and accountants to deliver reliable financial information during periods of growth, transitions, special projects, or staffing shortages.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Daily & Transactional Accounting</strong></p><ul><li>Manage accounts payable and accounts receivable, including invoice processing, payment runs, aging review, and collections follow-up.</li><li>Enter and categorize transactions in the general ledger with accuracy and consistency.</li><li>Reconcile bank accounts, credit cards, and other key balance sheet accounts.</li></ul><p><strong>Monthly & Period-End Responsibilities</strong></p><ul><li>Prepare and review journal entries, accruals, and adjustments.</li><li>Support month-end and year-end close activities for multiple clients.</li><li>Maintain organized financial documentation in alignment with client processes and compliance requirements.</li></ul><p><strong>Reporting & Analysis</strong></p><ul><li>Generate standard financial reports (P& L, balance sheet, cash flow) for client review.</li><li>Assist with variance analysis and provide insights into trends or irregularities.</li><li>Support audit preparation by providing schedules, documentation, and reconciliations.</li></ul><p><strong>Systems & Tools</strong></p><ul><li>Work within various accounting software platforms, such as QuickBooks, NetSuite, Microsoft Dynamics, SAP, Sage, or client-specific systems.</li><li>Utilize Excel for reconciliations, reporting, and data analysis.</li></ul><p><strong>Client Service & Collaboration</strong></p><ul><li>Adapt quickly to new environments, systems, and industries.</li><li>Communicate professionally with client stakeholders, providing updates and recommendations.</li><li>Uphold Robert Half’s service standards and represent the FTEP program with professionalism and reliability.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and friendly Front Desk Coordinator to join our team. In this position, you will play a pivotal role in ensuring smooth daily operations by managing the front desk, welcoming visitors, and maintaining an organized atmosphere. The ideal candidate will have excellent communication skills and the ability to multitask effectively.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors in a courteous and attentive manner, ensuring they feel welcomed.</p><p>• Handle incoming calls on a multi-line phone system, directing inquiries and messages appropriately.</p><p>• Maintain the reception area, ensuring it remains tidy and well-organized.</p><p>• Monitor and replenish office supplies, including beverages, to support staff needs.</p><p>• Coordinate with delivery services to track and confirm package arrivals.</p><p>• Provide administrative support to the team as needed, including scheduling and document preparation.</p><p>• Uphold company policies and procedures while interacting with clients and staff.</p><p>• Address visitor inquiries and provide accurate information about company services.</p><p>• Assist in organizing and managing daily schedules to ensure efficient operations.</p>
<p>We are looking for an experienced Full Charge Bookkeeper to join our team in Franklin, Indiana. This role offers a part-time schedule with flexibility in choosing workdays and is structured as a Contract to long-term position. The ideal candidate will bring strong expertise in QuickBooks.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle bookkeeping tasks, including accounts payable and accounts receivable.</p><p>• Utilize QuickBooks Desktop to accurately record financial transactions and maintain up-to-date financial records.</p><p>• Perform detailed bank reconciliations to ensure accuracy and consistency in account balances.</p><p>• Oversee enterprise manufacturing financial processes, ensuring all data is properly tracked and reported.</p><p>• Prepare and maintain organized financial documentation for audits and reporting purposes.</p><p>• Collaborate with team members to address discrepancies and improve financial workflows.</p><p>• Ensure compliance with applicable accounting standards and regulations.</p><p>• Provide regular financial updates and reports to management.</p><p>• Support the transition of financial responsibilities as needed during onboarding or departure of team members</p>
<p>We are looking for a detail-oriented Office Assistant to join our team on a contract basis. In this role, you will provide essential administrative support, helping ensure the accuracy and organization of tax-related documents. This position is ideal for individuals with basic computer skills who are eager to learn and grow in an office environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Scan and upload tax documents into the client database for accurate record-keeping.</p><p>• Review and update client information in tax preparation software to ensure data accuracy.</p><p>• Sort and organize tax-related paperwork for efficient processing.</p><p>• Print tax returns and prepare them for distribution.</p><p>• Verify and input details from W-2 and 1099 forms into the system.</p><p>• Perform receptionist duties, including answering inbound calls and directing inquiries.</p><p>• Assist with general clerical tasks to support daily office operations.</p><p>• Learn and utilize tax software and document management software to complete assigned tasks.</p>
<p>Our company is seeking a talented Medical Accounts Receivable Specialist to join our team in a fully remote capacity. The ideal candidate is detail-oriented, proactive, and experienced in healthcare accounts receivable processes, with strong problem-solving and communication skills.</p><p><br></p><p><strong><em>Please note: Candidates must reside in the United States but may not live in California, New York, Washington, or Colorado.</em></strong></p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm EST</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Examine denied and unpaid medical claims to determine and document reasons for discrepancies.</li><li>Communicate directly with payers to follow up on outstanding claims, submit technical and clinical appeals, resolve payment variances, and secure timely and accurate reimbursement.</li><li>Identify root causes for underpayments, denials, and payment delays and collaborate with management to address trends in accounts receivable.</li><li>Maintain current knowledge of federal/state regulations and payer-specific requirements; act in compliance with all applicable rules.</li><li>Document all account activities accurately in the client’s host or tracking system, including contact details and essential claim information.</li><li>Proactively recommend process improvements and communicate claim and payment trends to management.</li><li>Employ critical thinking and strong problem-solving skills to resolve outstanding account balances while meeting productivity and quality standards.</li></ul><p><br></p>
We are looking for a skilled ITSM Migration Specialist to join our team in Indianapolis, Indiana. In this contract position, you will play a pivotal role in ensuring the successful transfer of data and configurations from Zendesk Service Desk to Jira Service Management. Ideal candidates will be detail-oriented professionals with hands-on experience in data migration and system optimization, as well as a strong background in IT project management.<br><br>Responsibilities:<br>• Lead the migration of data and configurations from Zendesk Service Desk to Jira Service Management, ensuring accuracy and efficiency.<br>• Serve as the subject matter expert for both Zendesk and Jira Service Management, providing guidance and solutions throughout the migration process.<br>• Collaborate with stakeholders to understand project requirements and establish clear migration objectives.<br>• Configure Jira Service Management to meet organizational needs and optimize workflows.<br>• Troubleshoot and resolve issues that arise during the migration process.<br>• Provide documentation and training to ensure smooth adoption of Jira Service Management post-migration.<br>• Utilize Agile Scrum methodologies to manage project timelines and deliverables effectively.<br>• Coordinate with cross-functional teams to ensure seamless integration of data and systems.<br>• Monitor and report on migration progress to stakeholders.<br>• Maintain high standards of data integrity and security throughout the project.
<p>Our company is seeking a dedicated Call Center Specialist to join our team and deliver outstanding service to clients and customers. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced call center environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Respond to incoming calls efficiently and professionally, addressing questions, concerns, or requests.</li><li>Accurately document call information in internal systems and update customer records.</li><li>Provide timely resolution of issues, escalating complex cases to the appropriate department when necessary.</li><li>Meet established performance metrics for call quality, response time, and customer satisfaction.</li><li>Collaborate with team members to improve processes and ensure a positive overall customer experience.</li></ul><p><br></p>
