We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
<p>We are looking for an IT Support Engineer to deliver remote and onsite support for hybrid users. You’ll manage M365 environments, configure hardware, and automate common tasks through Intune and PowerShell.</p>
We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing comprehensive technical support to ensure seamless hardware and software operations across our organization. This position requires a proactive individual with strong troubleshooting skills and a commitment to maintaining high levels of customer service.<br><br>Responsibilities:<br>• Oversee end-user hardware setup and maintenance, including desktops, laptops, and workstations, ensuring minimal downtime through timely troubleshooting and repairs.<br>• Install, configure, and support software applications for both field and office users, leveraging extensive knowledge of application integration with company systems.<br>• Administer network access by managing user password changes and ensuring secure connectivity.<br>• Collaborate with project managers to facilitate remote jobsite mobilization, providing on-site troubleshooting when remote solutions are insufficient.<br>• Evaluate and sanitize returned IT equipment, repairing and preparing it for future deployment when necessary.<br>• Maintain organized IT lab and storage areas, ensuring all equipment and software installation media are properly inventoried.<br>• Select and manage replacement components to ensure immediate availability for minimizing end-user downtime during hardware failures.<br>• Provide training to end-users on new technologies and software applications to enhance their productivity and efficiency.
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving complex issues efficiently. Your expertise in troubleshooting, networking, and system management will be instrumental in maintaining a robust IT environment.<br><br>Responsibilities:<br>• Provide Tier I and II technical support to resolve hardware, software, and network-related issues.<br>• Manage and maintain Active Directory, ensuring proper configuration and access control.<br>• Troubleshoot networking equipment, including routers, switches, and wireless systems such as Cisco and Meraki.<br>• Install and configure Windows operating systems and Microsoft Office applications.<br>• Apply Microsoft Open Database Connectivity (ODBC) for SQL Server to support database operations.<br>• Diagnose and repair computer hardware issues, including monitors, printers, and desktop software.<br>• Develop and implement IT policies to enhance system security and efficiency.<br>• Collaborate with users to provide clear communication and excellent customer service.<br>• Work independently with minimal supervision, prioritizing tasks effectively.<br>• Utilize ServiceNow for tracking and managing service desk tickets.
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
IT Systems Engineer We are seeking an IT Systems Engineer to design, implement, maintain, and optimize our internal systems and infrastructure in a hybrid environment to ensure the stability, security, scalability, and performance of our on-premises and cloud-based IT systems. This role combines hands-on technical responsibilities with strategic planning and cross-functional collaboration. You will act as a technical lead for projects, provide Tier 2/3 escalation support, and ensure our infrastructure evolves in line with business needs. <br> This is a 5-DAY ONSITE ROLE in Atlanta GA!
<p>We are looking for a Help Desk Analyst to provide front-line technical support for end users across Windows and macOS environments. You’ll handle ticket triage, troubleshoot hardware and software issues, and escalate complex problems to Tier II support.</p>
We are looking for an experienced Software Engineer III to join our dynamic team in Alpharetta, Georgia. This long-term contract position offers an exciting opportunity to design, develop, and optimize enterprise-level software solutions. The ideal candidate will bring strong technical expertise, a collaborative mindset, and a passion for delivering high-quality, scalable applications.<br><br>Responsibilities:<br>• Design, develop, and implement cloud-based data applications and APIs using industry best practices.<br>• Build and maintain microservices and middleware APIs within a microservice architecture.<br>• Troubleshoot and resolve issues in existing systems, ensuring adherence to secure coding standards.<br>• Collaborate with cross-functional teams to gather and finalize technical requirements.<br>• Create and review detailed technical specifications for complex system components.<br>• Apply DevOps strategies to streamline development and deployment processes.<br>• Upgrade legacy C++ applications to enterprise Java while maintaining functionality and performance.<br>• Conduct code reviews and implement coding best practices to ensure quality and consistency.<br>• Analyze and resolve complex technical challenges to support ongoing project needs.<br>• Stay updated on emerging technologies to enhance system design and development.
<p>We are looking for a Help Desk II Technician to provide advanced desktop and user support. This role includes imaging, deploying devices, managing Intune profiles, and troubleshooting network or application issues.</p>
We are searching for a Director with a focus on Infrastructure and DevOps to join our team in Decatur, Georgia. In this role, you will take the lead in shaping our IT infrastructure and DevOps practices, ensuring robustness and scalability that aligns with our business objectives. Your role will not only involve strategic leadership but also require hands-on technical expertise.<br><br>Responsibilities:<br><br>• Guide and mentor the infrastructure team on best DevOps practices and new technologies.<br>• Design and manage the CI/CD infrastructure and automation tools to deliver high availability applications and infrastructure.<br>• Refine the computing architecture to design, implement, and support resilient, high availability infrastructure and applications in a hybrid cloud environment.<br>• Collaborate with the Enterprise Application and operations teams to resolve operational issues and create tools, processes, and systems that improve our overall operational reliability.<br>• Monitor, analyze, and manage technical operations to ensure optimal performance, system health, uptime, and capacity.<br>• Identify potential issues proactively and implement solutions to mitigate the impact on operations. <br>• Develop and maintain systems for configuration management.<br>• Work with the Cyber Security team to conduct systems tests for security, performance, and availability.<br>• Design and implement disaster recovery plans, including regular system backups.<br>• Develop and manage an effective Change Management policy.<br>• Create scalable, secure, and reliable cloud platform on Microsoft Azure.<br>• Lead the migration of on-premises applications and data to the Azure cloud, ensuring minimal downtime and data integrity.<br>• Implement security policies and compliance standards. Influence policies to incorporate security best practices.<br>• Monitor cloud performance and optimize for cost, performance, and scalability.<br>• Collaborate with development teams to integrate cloud solutions and provide technical guidance and mentorship to team members.<br>• Stay updated with the latest Azure services and industry trends, proposing, and implementing innovative solutions to improve cloud infrastructure.<br>• Troubleshoot and resolve issues related to cloud infrastructure and provide ongoing support and maintenance for cloud environments.
We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
<ul><li><strong>Position: CLAIMS SUPPORT (Contract Role)</strong></li><li><strong>Location: 11575 Great Oaks Way, Alpharetta, Georgia, 30022, United States</strong></li><li><strong>Type: 100% ONSITE</strong></li><li><strong>Tentative Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week onsite in office. The hours of operation are 8AM-5PM.</strong></li></ul><p> </p><p>Job Responsibilities</p><p>Duties may include but are not limited to:</p><p> </p><p>- Receive new losses and verifies accuracy of information via coverage</p><p>- Perform all file updates on system as directed by claim reps</p><p>- Register loss payments on system - We use Claim Vision to manage our claims.</p><p>- Provide customer service to agents insureds clients and other customers</p><p>- Process authorized payments</p><p>- Input data entry correspondence into system diaries information for claims reps and/or team leader and prepares form letters</p><p>- Typing photocopying indexing and filing</p><p>- Ability to accurately calculate wages etc. and create professional letters and correspondence</p><p>- Make call to insureds requesting missing information on the claim files</p><p>- Direct care when appropriate</p><p>- Basic SE jurisdiction knowledge regarding work comp is a plus</p>
We are looking for an experienced Data Engineer to join our team in Johns Creek, Georgia, on a Contract to permanent basis. This position offers an exciting opportunity to design and optimize data pipelines, manage cloud systems, and contribute to the scalability of our Azure environment. The ideal candidate will bring advanced technical skills and a collaborative mindset to support critical data infrastructure initiatives.<br><br>Responsibilities:<br>• Develop and enhance data pipelines using Azure Data Factory to ensure efficient data processing and integration.<br>• Manage and administer Azure Managed Instances to support database operations and ensure system reliability.<br>• Implement real-time data replication from on-premises systems to cloud environments to support seamless data accessibility.<br>• Utilize advanced ETL tools and processes to transform and integrate complex data workflows.<br>• Collaborate with cross-functional teams to ensure data integration across systems, with a preference for experience in Salesforce integration.<br>• Leverage real-time streaming technologies such as Confluent Cloud or Apache Kafka to support dynamic data environments.<br>• Optimize data workflows using tools like Apache Spark and Hadoop to enhance processing performance.<br>• Troubleshoot and resolve database-related issues to maintain system stability and performance.<br>• Work closely with stakeholders to understand data requirements and provide innovative solutions.
<p>Robert Half HR Solutions is currently partnering with a client in the Johns Creek area that is looking for a dynamic and proactive HR Business Partner to join their growing organization and make an immediate impact. This role will support corporate employees, with a strong focus on employee relations, performance management, HR compliance, and policy creation/implementation. Experience supporting engineering teams is a plus, as well as HRIS implementation. This role requires someone willing to roll up their sleeves, wear multiple hats, and contribute to a variety of HR projects in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a strategic HR partner for corporate client groups, providing day-to-day HR support to leaders and employees.</li><li>Handle all aspects of employee relations, ensuring alignment with company policies and applicable labor laws.</li><li>Lead performance management initiatives, including goal setting, feedback, and coaching processes.</li><li>Ensure HR compliance across all corporate functions, guiding leaders on federal, state, and local regulations while maintaining up-to-date knowledge of legal requirements.</li><li>Develop, implement, and update HR policies and procedures to align with company objectives and compliance requirements.</li><li>Work closely with Talent Acquisition to support recruiting efforts, align on workforce planning, and ensure a seamless onboarding process for new hires.</li><li>Drive and support various HR projects, including program rollouts and organizational development initiatives.</li><li>Support and mentor managers to build leadership capabilities and effective team engagement strategies.</li><li>Contribute to HRIS implementation and optimization efforts, ensuring data accuracy and usability for HR processes.</li><li>Partner with key stakeholders to identify and address talent gaps while promoting a culture of inclusion and employee engagement.</li></ul><p><br></p><p><br></p>
We are looking for an Administrative Assistant to join our team in Atlanta, Georgia. In this role, you will provide essential administrative support across various functions, including managing information requests, conducting research, and performing clerical tasks. This is a long-term contract position that offers an excellent opportunity to enhance your organizational and communication skills in a dynamic environment.<br><br>Responsibilities:<br>• Perform routine office tasks such as managing supplies, maintaining record systems, and handling basic bookkeeping duties.<br>• Draft and edit documents including invoices, reports, memos, letters, and financial statements.<br>• Organize and retrieve corporate records, documents, and reports to ensure seamless access and information flow.<br>• Prepare and respond to routine inquiries and correspondence in a timely and efficient manner.<br>• Manage scheduling, appointments, and calendars to support efficient office operations.<br>• Collaborate with team members to ensure smooth communication and workflow across the office.<br>• Utilize computer applications such as Microsoft Word, Excel, and PowerPoint to complete tasks efficiently.<br>• Assist with photocopying, scanning, and faxing documents as needed.<br>• Uphold confidentiality while managing sensitive information and maintaining organized records.
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
We are looking for a highly skilled Workday Financials Integration Architect to join our team on a long-term contract basis. This position offers an exciting opportunity to design and optimize integrations for Workday Financials and related systems. Located in Atlanta, Georgia, this role is ideal for someone with extensive experience in financial system integrations and technical problem-solving.<br><br>Responsibilities:<br>• Design and implement sFTP-based integrations for Workday Financials and Prism.<br>• Configure secure encryption protocols, scheduling, and file transfer mechanisms.<br>• Develop and optimize Prism ingestion pipelines to ensure seamless data flow.<br>• Build integrations between Prism and Workday Finance to support customer invoice generation and billing.<br>• Review and enhance existing integration configurations to improve efficiency without requiring technical handovers.<br>• Collaborate with upstream financial systems to integrate customer invoice workflows.<br>• Set up automated error alerts to ensure system reliability and prompt issue resolution.<br>• Provide technical expertise on Workday Financials integrations and related architecture.
<p>Our client is seeking a <strong>Senior AEM Architect</strong> to join their high-performing marketing technology team. This individual will play a pivotal role in architecting scalable, reliable, and future-ready Adobe Experience Manager (AEM) solutions that directly impact customer experience and business outcomes.</p><p><br></p><p>This is a full time, direct hire role. Candidates are expected to work onsite in our client's Atlanta office 3 days per week.</p><p><br></p><p>What You’ll Do</p><ul><li><strong>Own AEM Architecture:</strong> Design and implement robust, enterprise-grade AEM solutions that balance performance, scalability, and maintainability.</li><li><strong>Diagram & Communicate Solutions:</strong> Create and present architecture diagrams, workflows, and documentation to clearly translate business requirements into actionable technical solutions.</li><li><strong>Be the Bridge:</strong> Act as a liaison between stakeholders and development teams — turning non-technical business needs into scalable technical solutions, and translating technical details back into plain language for stakeholders.</li><li><strong>Guide the Build:</strong> Partner with developers, UX/UI, and cross-functional stakeholders to ensure solutions are implemented accurately and consistently with architecture standards.</li><li><strong>Drive Innovation:</strong> Evaluate and recommend best practices, frameworks, and integrations within the AEM ecosystem to support evolving business needs.</li><li><strong>Governance & Standards:</strong> Ensure architecture decisions align with overall enterprise standards, data governance requirements, and long-term platform strategy.</li></ul><p>What We’re Looking For</p><ul><li><strong>Deep AEM Expertise:</strong> 7+ years of experience with Adobe Experience Manager (Sites, Assets, and related components).</li><li><strong>Architecture & Diagramming Skills:</strong> Proven experience designing, diagramming, and communicating system architectures, integrations, and workflows.</li><li><strong>Full-Stack Knowledge:</strong> Solid understanding of front-end (HTML, CSS, JavaScript) and back-end (Java, OSGi, Sling, JCR) technologies.</li><li><strong>Problem Solver:</strong> Skilled at identifying risks, constraints, and trade-offs, while proposing innovative solutions that deliver business value.</li><li><strong>Collaboration:</strong> Strong ability to work with business stakeholders, product teams, and developers in a fast-paced environment.</li><li>Experience with cloud deployments (AEMaaCS), third-party integrations, and DevOps practices is a plus.</li></ul><p>Why Join</p><ul><li>Work for a <strong>fast-growing data governance leader</strong> with cutting-edge digital initiatives.</li><li><strong>Above-market compensation</strong> package with competitive benefits.</li><li>Direct influence on digital strategy and the opportunity to shape AEM solutions from the ground up.</li></ul>
We are looking for an experienced EDI Developer to join our team in Johns Creek, Georgia. In this Contract-to-permanent position, you will play a key role in developing and maintaining electronic data interchange solutions. The ideal candidate will have a strong programming background and the ability to lead technical projects, ensuring the successful implementation of EDI systems.<br><br>Responsibilities:<br>• Develop and maintain EDI integrations to align with project requirements and organizational goals.<br>• Lead and oversee the transition from AS400 trusted links to Cleo Integration Cloud, ensuring smooth project execution.<br>• Write, test, and refine code to ensure high-quality and efficient software solutions.<br>• Collaborate with cross-functional teams to troubleshoot and resolve technical issues effectively.<br>• Conduct code reviews and provide feedback to improve code quality and consistency.<br>• Create and maintain comprehensive documentation, including technical specifications and project notes.<br>• Perform database operations and queries using DB2 to support EDI processes.<br>• Establish work breakdown structures and project timelines to ensure deliverables are met on time.<br>• Communicate project updates, challenges, and solutions to stakeholders and team members.<br>• Ensure the performance and reliability of EDI systems by monitoring and addressing system uptime.
<p>This search is being conducted by Steve Spinello.</p><p><br></p><p><strong>Job Opportunity: Accounting Manager – Manufacturing & Multi-Entity Operations</strong></p><p>Are you a seasoned <strong>Accounting Manager</strong> with a strong background in manufacturing and multi-entity operations? Do you thrive in fast-paced environments, leading financial strategy, and ensuring operational excellence? If so, we have an exciting opportunity for you to join a dynamic organization as an <strong>Accounting Manager</strong> overseeing multiple manufacturing facilities.</p><p><strong>Position Overview:</strong> As the Accounting Manager, you will take the lead in managing financial activities for several manufacturing locations, with a focus on precise financial reporting, cost control, and process efficiency. You will also play a key role in developing a small accounting team and collaborating with cross-functional departments to support organizational success. This role involves travel to different locations as part of the responsibility.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee accounting operations for multiple manufacturing sites, ensuring compliance with company policies and financial standards.</li><li>Lead manufacturing cost accounting processes, including <strong>standard costing, variance analysis</strong>, and inventory valuation.</li><li>Direct month-end and year-end close processes, ensuring timely preparation of reconciliations and financial statements.</li><li>Improve internal controls related to inventory management and transactional accuracy.</li><li>Optimize order-to-cash and procure-to-pay processes to drive efficiency and accuracy.</li><li>Mentor and develop a dedicated accounting team, fostering technical expertise and professional growth.</li><li>Collaborate with finance, operations, and sales teams to deliver actionable insights that contribute to operational and financial success.</li><li>Travel to multiple facilities as needed to support financial operations and team development.</li></ul><p><br></p><p><strong>Why Join Us?</strong> This position offers the opportunity to make a meaningful impact at multiple levels of the organization. From optimizing financial operations to enhancing team capabilities, you will play a significant role in driving operational and financial excellence.</p><p><strong>Next Steps:</strong> Ready to take your career to the next level? Apply today to bring your expertise in manufacturing accounting and leadership to this exciting Accounting Manager opportunity!</p>
<p>We are looking for an Informatica Developer to design and develop application integrations via Informatica IDMC APIs using Cloud Application Integration (CAI) and Cloud Data Integration (CDI) services. This will be a 100% remote opportunity.</p><p><br></p><p>The candidate should have strong SQL database query knowledge working with applications. The developer should also have thorough experience in developing IDMC REST API interfaces with CDI and CAI. The candidate should also have expertise with testing REST APIs using a software tool such as Bruno or an equivalent. Additionally, the candidate should also have a strong understanding of JSON data formatting.</p><p>The developer should have expertise in building ETL/ELT mappings and workflows using CDI. The candidate should have experience loading a Data Warehouse and be knowledgeable with Star Schema and 3rd normal form design. The candidate will contribute throughout the data management lifecycle process areas such as data acquisition, management, manipulation, and implement integrations between SaaS vendors, on-premise applications, and the Enterprise Data Warehouse environment.</p><p><br></p><p>Essential duties & responsibilities are:</p><p>• Work with Informatica Tech Lead, IT database administrators, systems administrators, and data warehousing development teams</p><p>• Support development, migration of data through Informatica IDMC API integrations, procedure development, troubleshooting, system configuration, security administration, and account setup.</p><p>• Support the lifecycle of physical data models and data maps for data warehouse system.</p><p>• Aid end users and programmers regarding data warehouse related problems and issues.</p><p>• Provide technical expertise to end-users who create complex queries and reports.</p><p>• Coordinate, schedule, and tests upgrades to the data warehouse system.</p>
<p><strong>Overview</strong></p><p> The Data Analyst will transform complex datasets into actionable business insights that drive strategic decision-making across departments. This role requires strong analytical skills, business acumen, and the ability to communicate findings clearly to both technical and non-technical audiences. The ideal candidate is comfortable working with large datasets, automating reporting, and collaborating cross-functionally to solve business problems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Collect, clean, and analyze data from multiple internal and external sources to support business operations and strategic initiatives.</li><li>Build, maintain, and optimize dashboards and reports in <strong>Power BI, Tableau, or Looker</strong> to visualize performance metrics and KPIs.</li><li>Perform data validation, quality checks, and root-cause analysis to ensure data accuracy and reliability.</li><li>Collaborate with business stakeholders to translate requirements into analytical deliverables and clear data-driven recommendations.</li><li>Develop and maintain SQL queries, scripts, and stored procedures for recurring and ad-hoc analysis.</li><li>Identify trends, patterns, and correlations within datasets to support forecasting and performance improvement initiatives.</li><li>Work closely with data engineering and IT teams to enhance data pipelines and ensure efficient data availability.</li><li>Present analytical findings through clear visualizations, executive summaries, and presentations tailored to business leaders.</li><li>Support automation of reporting processes to reduce manual effort and improve consistency.</li></ul><p><br></p>
<p>We are looking for a skilled Network Administrator to join our team in Johns Creek, Georgia. This long-term contract position offers an exciting opportunity to manage and optimize network systems while ensuring seamless operations. The ideal candidate will have a strong background in network technologies and a proven ability to troubleshoot and resolve technical issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain network systems, including firewalls, routers, and switches, to ensure optimal performance and security.</p><p>• Oversee user maintenance, including managing roles, permissions, and security settings for various systems.</p><p>• Create and deliver comprehensive training and documentation for end users to enhance system understanding.</p><p>• Conduct root cause analysis and resolve system issues to improve reliability and functionality.</p><p>• Coordinate carrier and customer onboarding by gathering requirements and assisting with design and testing processes.</p><p>• Test and validate system changes to ensure smooth integration and communicate updates effectively to the team.</p><p>• Manage carrier and customer contracts, including rate tables, to support pricing strategies.</p><p>• Collaborate with cross-functional teams to implement MercuryGate tools and optimize transportation management.</p><p>• Perform additional duties as required to support overall network and system operations.</p><p><br></p><p><strong><u>Onsite 5 days a week in Johns Creek, Georgia </u></strong></p>
<p>Job Summary</p><p><br></p><p>The Software Engineer will design, develop, test, and support enterprise-grade applications in a dynamic and fast-paced environment. This role requires a blend of technical expertise and business acumen, ensuring high-quality software solutions that meet stakeholder needs. You will collaborate closely with cross-functional teams to define, build, and enhance applications that drive business value and customer engagement.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Lead and participate in the full software development lifecycle — design, code, test, debug, deploy, and support scalable applications.</p><p><br></p><p>Conduct application functionality gap analyses and feasibility studies in collaboration with business stakeholders.</p><p><br></p><p>Provide technical design documentation and specifications that align with functional requirements.</p><p><br></p><p>Develop and maintain applications capable of running across Apple and Google stores.</p><p><br></p><p>Build and manage templates, workflows, data imports/exports, APIs, and user interfaces.</p><p><br></p><p>Perform root-cause analysis and resolve application issues; research and apply upgrades or new features.</p><p><br></p><p>Develop and execute unit tests prior to QA handoff; support performance, regression, and user acceptance testing.</p><p><br></p><p>Ensure applications adhere to security and compliance standards.</p><p><br></p><p>Mentor engineers and lead peer code reviews.</p><p><br></p><p>Stay current with emerging technologies and contribute to continuous improvement initiatives.</p>
