We are looking for a skilled Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical assistance and support across multiple locations within Fulton County, ensuring smooth operations and resolving IT-related issues. This is a Contract-to-permanent opportunity within the local government sector, offering an excellent chance to contribute to public services while developing your career.<br><br>Responsibilities:<br>• Provide comprehensive desktop support across multiple locations, addressing hardware and software issues to maintain operational efficiency.<br>• Configure, troubleshoot, and maintain computer systems, including Apple devices, Dell technologies, and other hardware.<br>• Manage and support Active Directory environments, ensuring secure and efficient user access.<br>• Utilize Cisco and Citrix technologies to support network and remote access solutions.<br>• Implement and oversee backup technologies to safeguard data and ensure recovery capabilities.<br>• Perform configuration management tasks to ensure systems are properly set up and maintained.<br>• Collaborate with team members to resolve complex technical issues and deliver timely solutions.<br>• Conduct routine system checks and provide proactive maintenance to prevent disruptions.<br>• Document technical processes and solutions for reference and training purposes.<br>• Support database-related tasks, ensuring data integrity and accessibility.
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Atlanta, Georgia. This role involves providing comprehensive IT support for restaurant locations, addressing hardware, network, and software-related issues. Strong communication skills, a proactive attitude, and a willingness to learn are essential for success in this position.<br><br>Responsibilities:<br>• Deliver timely and effective IT support to restaurant staff, ensuring minimal disruption to daily operations.<br>• Diagnose and resolve hardware, software, and network issues across restaurant locations.<br>• Maintain and troubleshoot desktop hardware, including PCs and workstations.<br>• Configure, image, and deploy desktops and laptops with Windows 10 operating systems.<br>• Manage user accounts, permissions, and security settings using Active Directory.<br>• Provide guidance and training to staff on the use of IT systems and equipment.<br>• Collaborate with team members to identify and implement solutions for recurring technical problems.<br>• Document and track support requests, resolutions, and equipment inventory.<br>• Ensure compliance with company IT policies and security protocols.<br>• Assist with the setup and maintenance of restaurant-specific technology systems.
<p>We are seeking a skilled and customer-focused <strong>Desktop Support Specialist</strong> to join our team in Atlanta. This role is responsible for providing technical assistance and support for hardware, software, and network-related issues to ensure smooth day-to-day operations for end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>tier 1 and tier 2 technical support</strong> for desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and hardware components.</li><li>Diagnose and resolve hardware and software issues in a timely manner.</li><li>Assist with <strong>network connectivity troubleshooting</strong> and escalate complex issues as needed.</li><li>Maintain accurate documentation of support requests and resolutions in the ticketing system.</li><li>Support <strong>user onboarding/offboarding</strong>, including account setup and permissions.</li><li>Ensure compliance with company IT policies and security standards.</li><li>Collaborate with IT team members on projects and system upgrades.</li></ul><p><br></p>
<p>We are seeking a skilled and customer-focused <strong>Desktop Support Specialist</strong> to join our team in Atlanta. This role is responsible for providing technical assistance and support for hardware, software, and network-related issues to ensure smooth day-to-day operations for end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>tier 1 and tier 2 technical support</strong> for desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and hardware components.</li><li>Diagnose and resolve hardware and software issues in a timely manner.</li><li>Assist with <strong>network connectivity troubleshooting</strong> and escalate complex issues as needed.</li><li>Maintain accurate documentation of support requests and resolutions in the ticketing system.</li><li>Support <strong>user onboarding/offboarding</strong>, including account setup and permissions.</li><li>Ensure compliance with company IT policies and security standards.</li><li>Collaborate with IT team members on projects and system upgrades.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a dynamic team in Atlanta, Georgia, within the medical devices industry. This position offers an exciting opportunity to provide outstanding customer service and technical support for innovative home sleep apnea testing devices. The role involves assisting customers with technical issues, educating them about products, and ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver exceptional customer service and technical support for medical device products and services.<br>• Collaborate with team members to investigate and resolve customer issues in line with established policies.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Educate customers about product features and benefits to ensure proper usage.<br>• Foster customer retention by providing superior support and addressing concerns promptly.<br>• Communicate unresolved issues to the Customer Service Manager for further action.<br>• Utilize remote support tools and industry-standard applications to troubleshoot technical problems.<br>• Work independently while contributing to team goals in a fast-paced environment.<br>• Adapt to new challenges and learn quickly to address diverse customer needs.<br>• Offer clear explanations of technical issues to non-technical customers.
<p><strong>Project Coordinator – Engineering & Land Acquisition Teams (Confidential Client)</strong></p><p><br></p><p>A leading engineering and consulting firm in the Duluth area is seeking a skilled <strong>Project Coordinator (Administrative Assistant/Office Manager)</strong> to provide support for their Engineering and Land Acquisition Teams. This position is responsible for coordinating projects, facilitating administrative activities, supporting team and client needs, and ensuring smooth operations of the office. The ideal candidate will have at least two years of experience in a professional office setting, excellent organizational skills, and the ability to excel independently with minimal supervision. Reliability, a professional demeanor, valid driver’s license, dependable transportation, and a clean record are required.</p><p><br></p><p><strong>Position Duties and Responsibilities:</strong></p><ul><li>Utilize various software programs (Excel, Word, and project management tools) to support technical teams</li><li>Create project reports as requested</li><li>Perform quality control on reports, proposals, and presentations</li><li>Assist with design and construction projects (data entry, vendor/client communications, meeting participation, note taking)</li><li>Arrange travel and accommodations as needed</li><li>Organize catered events for office activities</li><li>Support project managers with billing and run monthly health/budget reports</li><li>Handle general administrative duties (printing, copying, filing, document sorting)</li><li>Attend meetings and prepare minutes</li><li>Assist with contract coordination, visitor greeting, answering phones, ordering supplies, mail distribution, package preparation/delivery, event planning, and office errands</li><li>Manage day-to-day office operations</li></ul><p><br></p>
We are looking for an experienced Data Engineer to join our team in Johns Creek, Georgia, on a Contract to permanent basis. This position offers an exciting opportunity to design and optimize data pipelines, manage cloud systems, and contribute to the scalability of our Azure environment. The ideal candidate will bring advanced technical skills and a collaborative mindset to support critical data infrastructure initiatives.<br><br>Responsibilities:<br>• Develop and enhance data pipelines using Azure Data Factory to ensure efficient data processing and integration.<br>• Manage and administer Azure Managed Instances to support database operations and ensure system reliability.<br>• Implement real-time data replication from on-premises systems to cloud environments to support seamless data accessibility.<br>• Utilize advanced ETL tools and processes to transform and integrate complex data workflows.<br>• Collaborate with cross-functional teams to ensure data integration across systems, with a preference for experience in Salesforce integration.<br>• Leverage real-time streaming technologies such as Confluent Cloud or Apache Kafka to support dynamic data environments.<br>• Optimize data workflows using tools like Apache Spark and Hadoop to enhance processing performance.<br>• Troubleshoot and resolve database-related issues to maintain system stability and performance.<br>• Work closely with stakeholders to understand data requirements and provide innovative solutions.
<p>This role suits an engineer ready to grow deeper into application development while working on cross-functional projects. You’ll write code for new features, fix defects, support integrations, and contribute to technical decisions while learning from senior team members.</p>
We are looking for an experienced EDI Developer to join our team in Johns Creek, Georgia. In this Contract-to-permanent position, you will play a key role in developing and maintaining electronic data interchange solutions. The ideal candidate will have a strong programming background and the ability to lead technical projects, ensuring the successful implementation of EDI systems.<br><br>Responsibilities:<br>• Develop and maintain EDI integrations to align with project requirements and organizational goals.<br>• Lead and oversee the transition from AS400 trusted links to Cleo Integration Cloud, ensuring smooth project execution.<br>• Write, test, and refine code to ensure high-quality and efficient software solutions.<br>• Collaborate with cross-functional teams to troubleshoot and resolve technical issues effectively.<br>• Conduct code reviews and provide feedback to improve code quality and consistency.<br>• Create and maintain comprehensive documentation, including technical specifications and project notes.<br>• Perform database operations and queries using DB2 to support EDI processes.<br>• Establish work breakdown structures and project timelines to ensure deliverables are met on time.<br>• Communicate project updates, challenges, and solutions to stakeholders and team members.<br>• Ensure the performance and reliability of EDI systems by monitoring and addressing system uptime.
<p>We are looking for a skilled GenAI Application Developer to join our 100% remote team. In this role, you will focus on creating and maintaining software applications while utilizing industry-standard frameworks. This is a Long-term Contract position that offers the opportunity to work on moderately complex projects and collaborate with technical teams to deliver impactful solutions.</p><p><br></p><p>Amazon Connect application development and configuration: </p><ul><li>Build, update, and maintain Amazon Connect contact flows, routing profiles, and queues to support both voice and chat channels.</li><li>Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation.</li><li>Enable and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis, and redaction.</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences.</li><li>Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention compliance.</li></ul><p>AI orchestration and backend services: </p><ul><li>Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls, embeddings workflows, and model invocation logging.</li><li>Implement OpenSearch indexing, vector/keyword queries, and knowledge synchronization triggers.</li><li>Build retrieval-augmented generation (RAG) pipelines to enhance Amazon Connect agent assist and self-service knowledge.</li><li>Apply structured logging, unit/integration tests, error handling, and performance/cost safeguards.</li></ul><p>Data safety and compliance: </p><ul><li>Implement AI guardrails, prompt templates, and output evaluation for safety and accuracy.</li><li>Enforce PII minimization and redaction policies in Amazon Connect conversation logs.</li><li>Participate in threat modeling and support remediation of findings for contact center integrations.</li></ul><p>Web and chat integration: </p><ul><li>Support CloudFront + WAF configurations for secure web chat entry points.</li><li>Build APIs and event hooks to pass conversation context between web chat, Amazon Connect, and AI services.</li><li>DevSecOps and operations: </li><li>Contribute to Git-based CI/CD pipelines, code reviews, and documentation.</li><li>Maintain runbooks, architecture diagrams, and SOPs for contact flows, bot integrations, and AI workflows.</li><li>Create and monitor CloudWatch dashboards/alarms for call deflection rate, average handle time (AHT), contact resolution, and AI usage metrics.</li></ul><p><br></p>
<p><strong>ASSISTANT CONTROLLER OR ACCOUNTING MANAGER - Growth Oriented Manufacturing Company in Gainesville</strong></p><p>A growing manufacturing organization in the Gainesville area is seeking an <strong>Assistant Controller / Accounting Manager</strong> to oversee its accounting operations and support ongoing expansion. This is a hands-on leadership role that combines financial oversight, team management, and process improvement for a multi-site operation. The Assistant Controller / Accounting Manager will be responsible for managing daily accounting functions, driving month-end close, and delivering accurate, timely financial reporting. The position offers the opportunity to work closely with senior leadership, collaborate across departments, and mentor a dedicated accounting team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the month-end close process, including journal entries, reconciliations, and consolidated financial reporting.</li><li>Oversee general ledger, accounts payable, accounts receivable, and inventory accounting.</li><li>Maintain and enhance internal controls, accounting policies, and documentation.</li><li>Partner with operations and manufacturing teams on costing and inventory valuation.</li><li>Lead, train, and develop accounting team members in a collaborative environment.</li><li>Utilize NetSuite ERP (or similar system) to manage accounting activities and reporting.</li><li>Identify opportunities to streamline accounting processes and improve reporting accuracy.</li><li>Support audits, tax preparation, and GAAP compliance.</li></ul><p><br></p>
<p>We are looking for a skilled Network Administrator to join our team in Johns Creek, Georgia. This long-term contract position offers an exciting opportunity to manage and optimize network systems while ensuring seamless operations. The ideal candidate will have a strong background in network technologies and a proven ability to troubleshoot and resolve technical issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain network systems, including firewalls, routers, and switches, to ensure optimal performance and security.</p><p>• Oversee user maintenance, including managing roles, permissions, and security settings for various systems.</p><p>• Create and deliver comprehensive training and documentation for end users to enhance system understanding.</p><p>• Conduct root cause analysis and resolve system issues to improve reliability and functionality.</p><p>• Coordinate carrier and customer onboarding by gathering requirements and assisting with design and testing processes.</p><p>• Test and validate system changes to ensure smooth integration and communicate updates effectively to the team.</p><p>• Manage carrier and customer contracts, including rate tables, to support pricing strategies.</p><p>• Collaborate with cross-functional teams to implement MercuryGate tools and optimize transportation management.</p><p>• Perform additional duties as required to support overall network and system operations.</p><p><br></p><p><strong><u>Onsite 5 days a week in Johns Creek, Georgia </u></strong></p>
We are looking for a skilled Paralegal to join our team on a long-term contract basis. This hybrid position is based in Atlanta, Georgia, offering a mix of remote work and occasional in-office duties. The role requires someone who is detail oriented and adept at managing legal documentation, trial preparation, and research, particularly in the area of medical malpractice cases.<br><br>Responsibilities:<br>• Draft and organize legal documents, ensuring accuracy and compliance with relevant regulations.<br>• Conduct thorough legal research to support case strategies and trial preparation.<br>• Prepare exhibits and other materials for use during litigation.<br>• Handle electronic filing of legal documents with courts and other entities.<br>• Collaborate with attorneys to assist in trial preparation, including scheduling and logistics.<br>• Manage case files, ensuring all required documents are accessible and properly stored.<br>• Utilize personal or firm-provided computer equipment to efficiently complete assigned tasks.<br>• Attend occasional in-office sessions for file management and collaborative work.<br>• Adapt to case-specific needs, including ramping up hours during busy periods.<br>• Communicate effectively with team members to ensure deadlines and objectives are met.
We are looking for a skilled Business Analyst to join our team in Atlanta, Georgia. In this Contract-to-Permanent role, you will focus on improving last-mile delivery operations by bridging the gap between business needs and technical solutions. This position is ideal for someone who excels in agile environments and takes ownership of initiatives with a proactive mindset.<br><br>Responsibilities:<br>• Collaborate closely with business stakeholders to gather and analyze operational requirements.<br>• Develop roadmaps, user stories, and testing plans to support project objectives.<br>• Identify opportunities for process enhancements and propose actionable solutions.<br>• Document detailed requirements and oversee product development using tools such as Samsara and DispatchTrack.<br>• Manage the full lifecycle of business analysis, from initial discovery to final delivery.<br>• Serve as a communication bridge between technical teams and non-technical stakeholders.<br>• Facilitate executive meetings and provide clear updates on project progress.<br>• Conduct gap analyses to identify areas for improvement in delivery and logistics systems.<br>• Support agile project workflows and ensure alignment with business goals.
<p>Robert Half HR Solutions is currently partnering with a client in Peachtree City that is looking to add an HRIS Analyst to their team. This is an excellent opportunity to grow your career with an organization that is well-known for prioritizing development and innovation. The ideal candidate will have a strong technical background in HR systems and data, with a proactive approach to problem-solving and systems optimization.</p><p><br></p><p>Key Responsibilities:</p><p>•HR Systems Support: Manage, troubleshoot, maintain, and enhance HRIS modules and functions across the organization, ensuring streamlined operations and efficiency.</p><p>•Systems Configuration: Configure and optimize HR systems to meet business requirements and enhance user experience, ensuring alignment with workflow processes.</p><p>•Data Integration: Collaborate with internal and external teams to design and implement data integrations between HR systems, ensuring seamless data flow and interoperability.</p><p>•Data Auditing: Perform regular audits of HR data to ensure accuracy across the systems while maintaining compliance and data integrity.</p><p>•HRIS Training: Conduct training sessions for HRIS users, addressing technical questions and empowering team members to utilize systems effectively.</p><p>•Reporting & Analytics: Generate and analyze reports from HRIS platforms to provide actionable insights to HR leadership and other stakeholders.</p><p><br></p>
We are looking for a talented Graphic Designer to join our team in Atlanta, Georgia. This role is ideal for a creative individual with a passion for design and a strong ability to produce compelling visual content. You will play a key role in delivering high-quality materials that align with our brand and support our goals.<br><br>Responsibilities:<br>• Develop visually appealing designs for a variety of mediums, including brochures, digital campaigns, and print materials.<br>• Utilize Adobe Creative Cloud tools, such as Photoshop and Illustrator, to create high-quality graphics.<br>• Collaborate with cross-functional teams to ensure design concepts align with project objectives.<br>• Maintain consistency across all visual assets to uphold brand standards.<br>• Manage multiple projects simultaneously while adhering to deadlines and quality standards.<br>• Provide creative input during brainstorming sessions to enhance design strategies.<br>• Prepare final files for production and ensure all designs meet technical specifications.<br>• Stay updated on industry trends and incorporate innovative design techniques.<br>• Revise and improve designs based on feedback to achieve desired results.<br>• Organize and archive design files for easy access and future use.
We are looking for a skilled Cloud CX Analyst to join our dedicated services team in Atlanta, Georgia. This is a long-term contract position, ideal for a candidate with strong expertise in customer relationship management systems and cloud platforms. The role requires a proactive individual capable of analyzing business processes and collaborating across teams to deliver exceptional solutions.<br><br>Responsibilities:<br>• Develop and implement comprehensive product plans that align with business goals and vision.<br>• Build strong relationships with key stakeholders to integrate business rules into product design.<br>• Collaborate with agile development teams to ensure seamless design and development processes.<br>• Maintain focus on user experience and interface integrity throughout the product lifecycle.<br>• Oversee testing phases during development and address issues promptly to reduce defects.<br>• Manage business expectations and proactively address concerns while proposing effective solutions.<br>• Support user acceptance testing by providing guidance and resolving issues efficiently.<br>• Communicate updates and ensure alignment with stakeholders, leadership, and team members.<br>• Lead and manage technology projects, coordinating tasks across teams and business units.<br>• Demonstrate commitment to fostering an inclusive and diverse team culture.
<p>We are adding a Sr. Tax Mgr. with 7+ years of tax experience to our team. We provide the necessarytools, leadership and unlimited growth potential; you provide the charisma and exceptional accountingskills! The MISSION is to build and nurture relationships.</p><p><br></p><p><strong>Duties include, but are not limited to:</strong></p><ul><li>Review of individual, corporate, partnership, fiduciary and other types of tax returns.</li><li>Review of income tax projections involving multiple scenarios and complex analysis.</li><li>Identify potential tax problems areas and propose solutions to clients.</li><li>Serve as technical resource and mentor to lesser experienced Tax team members.</li><li>Manage multiple tax and accounting projects and client engagements – communicate withpartners, staff & clients regarding expectations, status of engagement and other matters asneeded.</li><li>Provide client with complete and accurate work in an efficient and timely manner based on agreedupon budgets and time expectations.</li><li>Anticipate areas of concerns regarding client engagements and proactively recommend solutions.</li><li>Analyzes/Reviews IRS notices and drafts responses.</li><li>Participate in team member evaluations and critical personnel decisions.</li><li>Consult with clients as needed on special projects.</li><li>Support the firm by participation in committees, training, recruitment & proactive involvement inplanning for the future.</li><li>Follow all applicable policies and procedures.</li><li>Participate as a member of the firm and develop positive working relationships with teammembers.</li></ul>
We are looking for a highly skilled Senior Attorney to join our team in Atlanta, Georgia. This role requires a legal expert with strong analytical abilities and expertise in handling data. If you excel in managing complex tasks and have a passion for precision, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct detailed numeric data entry with accuracy and efficiency.<br>• Apply advanced analytical skills to assess legal documents and cases.<br>• Manage computer-based data entry processes, ensuring compliance with organizational standards.<br>• Handle post-closing activities with attention to legal and procedural requirements.<br>• Maintain organized records and documentation for ongoing cases.<br>• Collaborate with colleagues to review and refine legal strategies.<br>• Ensure the integrity of data within all legal processes.<br>• Provide regular updates and reports on case progress and outcomes.<br>• Offer expert advice on legal matters related to data handling and compliance.<br>• Utilize legal knowledge to support decision-making within the firm.
<p>We are seeking a <strong>Technical Business Analyst</strong> with experience in building custom software solutions, integrations, and performing business analysis. This role involves working with a global digital team to deliver technology solutions that meet client needs. The ideal candidate is a strong communicator, critical thinker, and has a solid understanding of technology and Agile practices. This is a 6 month contract-to-hire role with our client in Alpharetta, GA (3 days onsite, 2 days remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Gather and translate business requirements into technical specifications.</li><li>Document requirements, process flows, and user stories.</li><li>Facilitate Agile ceremonies and manage project scope, budget, and timelines.</li><li>Collaborate with data engineers on integrations and testing.</li><li>Support UAT, training, and create user documentation.</li></ul><p><br></p>
We are looking for a highly skilled Integrations Architect to join our team in Johns Creek, Georgia. In this Contract-to-permanent position, you will play a key role in designing and implementing seamless integration solutions across various enterprise systems, ensuring they align with business requirements. This is an exciting opportunity to work with cutting-edge technologies and contribute to the success of a leading organization in the motor freight forwarding industry.<br><br>Responsibilities:<br>• Design and implement integration solutions using Azure Integration Services, including Logic Apps, Service Bus, and Event Grid.<br>• Develop and manage integrations with platforms such as Salesforce, Workday, ServiceNow, and other enterprise systems.<br>• Apply expertise in API design, including RESTful services and GraphQL, while ensuring adherence to authentication protocols like OAuth.<br>• Optimize integration performance, scalability, and security while maintaining compliance with organizational standards.<br>• Lead integration efforts across multiple business areas such as finance, sales, and operations, ensuring alignment with workflows and data needs.<br>• Create and maintain comprehensive technical documentation, including architecture diagrams and configuration standards.<br>• Evaluate and recommend tools, platforms, and enhancements, including AI-powered features, to meet business goals.<br>• Troubleshoot complex integration issues and drive continuous improvement in system performance and user experience.<br>• Collaborate with stakeholders to define system functionality, reporting requirements, and integration workflows.<br>• Provide technical leadership during system upgrades, migrations, and new implementations.
