2 results for Customer Service in West Palm Beach, FL

Fort Lauderdale, FL
onsite
Permanent
55000 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital link between our company and customers, ensuring exceptional service and smooth communication. The ideal candidate is someone with a strong focus on detail, excellent organizational skills, and a passion for delivering outstanding customer experiences. Responsibilities: • Coordinate with various teams to ensure services are delivered on time and meet customer expectations. • Act as a primary point of contact for customers, providing timely updates and addressing inquiries. • Review completed service requests to confirm accuracy and compliance with customer contracts. • Verify billing details and ensure records are maintained consistently and accurately. • Collaborate across departments to resolve service-related issues and improve overall processes. • Maintain organized documentation and provide administrative support to enhance operational efficiency. • Identify opportunities for process improvements and implement solutions to enhance customer satisfaction. • Communicate effectively with both internal and external stakeholders to foster strong relationships. • Assist with handling inbound and outbound calls, ensuring prompt and thorough responses. • Address conflicts or concerns with a focus on resolution and maintaining customer trust.
2026-03-11T00:00:00Z

Boca Raton, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-03-13T00:00:00Z