4 results for Call Center Specialist in Austin, TX

Austin, TX
onsite
Contract / Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a Bank Operations Specialist to join our team in Austin, Texas. This Contract to permanent position is an excellent opportunity for professionals eager to contribute to a dynamic environment within the financial services industry. The role involves a variety of operational tasks, customer service responsibilities, and support for banking processes. Responsibilities: • Process wire transfers accurately and efficiently while adhering to compliance regulations. • Open and close consumer and commercial accounts, ensuring proper documentation and procedures are followed. • Assist customers with deposits, withdrawals, payments, and account inquiries, providing exceptional service. • Conduct audits and pull required documentation for formal complaints or subpoenas. • Balance internal accounts and general ledgers as needed to maintain financial accuracy. • Review detailed reports and generate custom notices for bank customers. • Support online banking and cash management functions, including bill payment services. • Handle transaction disputes with professionalism and attention to detail. • Prepare and process night deposits and assist with vault balancing tasks. • Collaborate with product support teams to address operational challenges effectively.
2026-03-16T17:04:05Z

Austin, TX
remote
Temporary
19.00 - 23.00 USD / Hourly
Our client is seeking a professional and dependable Receptionist to manage front desk operations and serve as the primary point of contact for visitors, clients, and incoming communications. This role is responsible for maintaining a welcoming office environment while supporting administrative functions that ensure efficient day-to-day operations.<ul><li>Welcome and assist visitors, clients, and vendors in a courteous and professional manner.</li><li>Answer and direct incoming telephone calls, take messages, and route inquiries to the appropriate personnel.</li><li>Maintain the front desk area to ensure it is organized, presentable, and operating smoothly.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Coordinate visitor check-in procedures and maintain visitor logs when required.</li><li>Provide general information to guests and assist with inquiries related to office operations.</li><li>Schedule meetings and manage conference room reservations as needed.</li><li>Perform general administrative tasks including filing, scanning, data entry, and document preparation.</li><li>Support office staff and management with additional clerical or administrative duties as requested.</li><li>Monitor and order office supplies to ensure adequate inventory levels.</li><li>Assist with maintaining a professional and efficient office environment.</li></ul>
2026-03-06T23:18:41Z

Manor, TX
onsite
Permanent
80000.00 - 100000.00 USD / Yearly
We are looking for a dedicated Collections Supervisor to lead and manage a team of collections specialists in Manor, Texas. This role requires a proactive individual who can drive performance, optimize processes, and ensure exceptional customer service while meeting accounts receivable objectives. As a key leader, you will play an integral part in maintaining operational efficiency and achieving financial targets. Responsibilities: • Lead, train, and mentor collections specialists to achieve company accounts receivable goals. • Monitor team performance metrics, policies, and procedures to improve productivity and key performance indicators. • Identify and implement process improvements to create efficient backend workflows and enhance customer satisfaction. • Address customer and sales inquiries, resolve account discrepancies, and facilitate conference calls to resolve billing issues. • Prepare detailed reports on collections metrics and support forecasting for cash collections and bad debt review. • Build and maintain strong relationships with sales teams to optimize cash collection efforts. • Communicate trends and insights to leadership to proactively address challenges and opportunities. • Ensure compliance with credit and collections policies while maintaining high standards of service. • Perform other duties as assigned to support team and organizational objectives.
2026-03-02T17:24:06Z

San Antonio, TX
remote
Temporary
16.00 - 18.00 USD / Hourly
Our client is seeking a friendly, organized, and professional Receptionist to join their team. As the first point of contact for visitors and callers, you will play a key role in creating a positive impression and ensuring smooth front desk operations. Key Responsibilities:<ul><li>Greet and welcome visitors in a warm and professional manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage the front desk area to ensure effective communication both internally and externally</li><li>Receive, sort, and distribute daily mail and packages</li><li>Schedule appointments and maintain meeting rooms’ calendars</li><li>Assist with general administrative tasks such as data entry, filing, and document preparation</li><li>Maintain office security by following procedures and controlling access (monitor logbook, issue visitor badges)</li><li>Keep the reception area tidy and presentable</li></ul>
2026-03-16T16:48:48Z